Hotel Zona Verde

Location: Cra. 75A, No. 32B-19, Medellín, CO

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Terrace
• Wheelchair accessible
• Breakfast available (surcharge)
• Smoke-free property
• Tours/ticket assistance
• Banquet hall

Rooms Available

• Triple Room

  1 Twin Bed and 1 Double Bed

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, designer toiletries, towels, and shampoo

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

• Double Room

  1 Double Bed

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, designer toiletries, towels, and shampoo

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Quadruple Room

  2 Twin Beds and 1 Double Bed

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, designer toiletries, towels, and shampoo

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

• Twin Room

  2 Twin Beds

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, designer toiletries, towels, and shampoo

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

• Quadruple Room

  2 Twin Beds and 1 Double Bed

  Internet - Free WiFi

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Shared bathroom, designer toiletries, towels, and shampoo

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

Guest Reviews

• elisabeth (10/5): - The staff were extremely helpful and friendly and Google Translate save the day! The rooms are clean and the food on the fifth floor open Terrace is wonderful. We will definitely stay again.
• Sarah (10/5): Doesn’t feel like you’re in the middle of the city - Just stayed one night while passing through the city but it was a great place. Standard hotel room but with a great view of the trees outside. Easy walking to restaurants and a great local brewery just a few blocks away.
• David (10/5): - Awesome place
• Niilo (9/5): Nice hotel in a cozy and vivid neighborhood - Nice and calm location that still had lots of cafés, reataurants and bars around, I really liked the atmosphere in Belén. The hotel is simple but good, the roof terrace is beautiful and also the breakfast menu was really nice.
• Ignacio (10/5): Exceptional -
• Christopher (10/5): - Very friendly staff
• Jonattan (7/5): Good -
• Hernandez (8/5): Comfortable - The hotel has a very good location and the staff was very pleasant All good
• Sampson (5/5): Passable -
• Luis (6/5): Pleasant -
• Brian (5/5): B minus - Night guy a sweetheart. Daytime lady cranky. The rooftop lounge and ladies up there —awesome. But the room furniture broken was gross… a window was completely loose…. HOT SHOWER WATER SCALDING… **** NO COLD WATER!!!….But the bed was comfortable. Great location. Overall B minus. But again night reception man very kind. See above. Terrible furniture shelving BROKEN LOOSE WINDO WITONE INCH GAP BETWEEN WINDOW AND FRAME
• Orozco (10/5): Exceptional -
• Hector (10/5): - Was Excellent
• Chien (10/5): Exceptional -
• Dan (8/5): Very good - nice for brief stay a/c and tv did not work but only there for short stay 130am to 11 am
• GonzoDon (8/5): Simple, clean, pleasant hotel - This is a very clean and well kept hotel. I picked it in large part because of its convenient location to the University of Medellin where I was attending the conference. Accommodations are simple, but a few nice features like room views over a park-like green corridor and a fifth floor terrace for breakfast and evening drinks that has nice views over Medellin. Also, several very good restaurants just a few minute’s walk away. Downsides: The hotel location is a little noisy, and my room was begging for one or two more strategically placed lights that would have been really helpful. Unlike past reviewers I always had ample hot shower water — although, curiously, the hotel didn’t bother to hook up hot water to the bathroom sink. Staff were helpful, but not particularly good-humored.
• Leonel (8/5): - The staff was pleasant professional and. Consistently good.
• Clarence (8/5): - It was a quiet hotel. It was in a nice area. Staff were kind. I enjoyed the stay.
• Juan Marvin (10/5): - Amazing and quiet stay
• Verified traveler (10/5): Excellent hotel - Customer service was excellent. We always felt safe. The area where the hotel is located is very nice, calm and safe. The AC is not too strong but the weather helped and keeping the windows open though the night helps as well. Every day we left them clean our room and it was an excellent service. They are working on offering breakfast in house.
• Vishal (10/5): - This is an excellent hotel with the friendliest and most accommodating staff ..It’s also very cost effective based on the amenities they offer ..place is very clean , beds are super comfortable, water is nice and hot. The Ac works great too. There are lots of nearby restaurants within walking distance. This hotel also has its own rooftop restaurant if you don’t feel like going out. You can just relax and enjoy the beautiful views of Medellin. If you have questions about tours the staff will always assist you or recommend you nice places. This place is in Belen and just borders laureles, so it’s safe part of city away from all the loud noises and parties .. one thing I do recommend is if you do take a taxi , always Uber ! The local yellow cabs are the worst and many times they don’t know the addresses.. I will definitely be staying at this place again ..
• Darrel (10/5): Exceptional - The staff and location Need more lights
• Liliana (10/5): - Excellent attention from administrators and other employees. Compact rooms. At least it was just and necessary for me. On my next visit, I will return to this same hotel. Thank you very much.
• Roberta Leigh (10/5): - The room was great, cozy and affordable. Wish there had been a mini fridge but no big deal. The girls at the front desk were all so kind and helpful with everything I needed. The staff and the food at the restaurant were amazing!!! And room service was the bomb! 😁 I didnt find it super walkable though. Anywhere I needed to go, seemed really far away.....not sure if this is just Medellín or a "me problem" lol The AC worked great and always had hot water in the shower 😁
• Ricardo (8/5): - Great staff, very friendly and patient. Nice hotel for a quick getaway.
• Thushara (5/5): Good enough for a place to sleep and shower. - The room was not expensive and the hotel is in a calm neighborhood. There are a lot of small restaurants down the street. The beds were comfortable and the AC worked well. The breakfast and coffee wasn't great (I recommend going out for breakfast). We often did not have hot water in the evening. Our room did not have a window to the outside, only a window that shows an interior staircase.
• John (10/5): - Enjoyed my stay here was comfortable, they gave me the interior facing room which was quiet and had no windows like I like. 5-10 minutes walk to many great spots in neighboring Leureles
• Robert (10/5): - I needed quite , so there it was …
• Robert (10/5): - It was quite for sure and the balcony facing the park
• Djemanie (7/5): Good - The hotel was good,clean but I miss microwave,water-cooker and fridg.the staff very friendly.location was good I like everything
• Calvin (10/5): - Great atmosphere 10 stars
• Riaz (10/5): - Service staff was very friendly and helpful throughout entire stay
• Kirsty (10/5): - We had a great stay that it was hard to leave! The only issue we had was our window wouldn’t lock and the door to our room had an issue, so you had to lift it almost when you wanted to close it. The shower curtain also wasn’t long enough so water came out of it. Also at checkout they go up and check your room as you give your key in, not a big issue but just something to bare in mind if you have a car or taxi waiting. The shower was lovely and nice and warm, just bare in mind toward the end of the day the hot water starts to run out if they have a full hotel. The view from the roof is beyond stunning and the staff are very friendly. The bed was very comfortable and the room was lovely overall.
• Pejman (7/5): Good - Location Hot water not available on most days. Broken toilet seat not fixed. TV not working
• Frank (10/5): - Excelente la atencion y el hotel
• Adam (5/5): overall it was a pleasant stay, would be excellent if fixed the TV sound and changed sheets everyday - the location, the room and bed size this was my second stay, 1- the rate was higher than 3 months before 2- the changed sheets only every other day (new policy i was not aware) 3- the cleaning ladies ignored the sign requesting "do not disturb" hung on the doorknob 4- the TV speakers were not working well and their sound was bad. i complained several times but they never fixed the problem during our 40 days stay there
• Josef (7/5): Good -
• Danielfc6469 (10/5): Exceptional -
• Johnatan (9/5): Bueno-Bonito-Barato - Vistas al parque desde la habitación y a la ciudad desde el rooftop. El rooftop no estaba en servicio.
• Stephanie (8/5): Very good -
• Tremayne (7/5): Good - Clean Safe location New Which someone could know English
• Kyle (8/5): Great value, have us a nice, cool place to sleep - Bed was comfortable, air conditioning was nice. The restaurant on the rooftop looked nice, but we never tried it. Room and bathroom were clean. Not much to it, not really a lobby. Just the rooms.
• Darrel (10/5): Good - Staff was wonderful. I had a few things pop up and they help me out?  The air conditioner work this time
• Cassandra (9/5): Superb -
• Lubna (1/5): Did not like at all - Clean Very loud in the lobby could not sleep
• Parviz (10/5): this is a small yet very comfortable boutique hotel in a central area with many great restaurants - everything, service, cleanness, friendly and helpful staff none
• James (10/5): Very good - I had a pleasant stay here. Spacious room with everything I needed. Always very friendly and accommodating staff. Good location. Will definitely look to stay here again my next time in Medellin.
• Kevin (10/5): Exceptional - My room had a giant window facing the park it was awesome
• Kevykev (10/5): Exceptional - Great place good location rooftop restaurant was wonderful. Ask that they do not salt your eggs while cooking you prefere to salt the eggs to your liking at the table.
• Katie (9/5): Superb -
• Harold (10/5): Exceptional -
• Conrad (10/5): - Great place to stay with very nice staff. Only problem was the car alarms going off about 4 am through 6am.
• Camilo (1/5): worst stay in my life I have stay at hotels at least 365 different hotel use to travel around USA - Nothing need food even machine snack or soda machine need a refrigerator bigger bed more towels did left next day and they refuse to give a re found for the days that we did not used change water brand taste like lake water
• Daniel (10/5): Exceptional -
• K (10/5): Great location, great value, great staff - The location is excellent and the staff, knowing my Spanish is limited, checked on me every time I saw them. Anything I needed, they have helped with. The room is sparse but very clean, bathroom is nice, plenty of hot water. There is one odd window in my room and the first night it was left open and mosquitos joined me. I left a little, please leave this closed note, and they have ever since.
• Tarek (5/5): WHAT A DISSAPOINTMENT - The location and the bathroom You can hear everything outside the room and from next rooms My room had no window 405 The staff opened the door on me inside the room without even knocking
• Justin (4/5): I wouldn’t recommend this place to anyone or stay here again. - nothing they are doing construction and remodeling from 7am - on. impossible to sleep in with the noise. Most of the staff doesn’t seem to know what they are doing, if you’re looking for costumer service this isn’t the place.
• Julian (10/5): Frustrating because of language problems. Not the fault of the staff in any way. Booking.com is. - the people were excellent Most people could not handle English. We could and did get by but discussing technical issues such as why does the TV keep dropping the signal (never did solve that one). They said they called a technician but I never saw one and the service didn't improve. For the last few days they booked a school to use the rest area which had a \tv that did work. SO that kiboshed that solution.
• Martina (7/5): Good -
• Julian (7/5): I will stay there again despite the problems. Information about current situations should be updated - Good location. Good price the picture on booking .com showed a nice room with large picture window. The actual room had no outside window; the window that existed was to the stairwell. There was no restaurant or bar at the hotel. There was little secuity, no safe either in the room or at the front desk. The secuity lock from inside the room didn't work. The wireless remote didn't work unless you were right beside the TV (the receiving unit was badly placed). You could not turn the TV off so at night you had to disable the entire power (room card). This doesn't make any sense.
• Sbrandy (7/5): Good - The staff was nice! We even got another night lamp when we asked so we didn't have to deal with the cold room light. Nice view from the terrace. The communication was weird. Even though I booked via booking, I got a text that I had to pay via a strange payment system (which I didn't do). No response after that to find out if my room was still available or not so I had to contact booking. restaurant is not open which is a shame because it has a nice rooftop. The room was a little cold-hearted in design and the lights gave the impression of being in a hospital.
• Lebron (10/5): very satisfied - Beautiful and clean, very good location, staff are amazing, felt safe and very welcome everything was perfect
• Anonymous (10/5): Good price, great service, and great staff. - The staff had a great attitude, the room was clean, and in general it was a welcoming environment and service.
• Nidia (8/5): Great place to rest and explore beautiful Medellín - Very clean and beautiful view to a park directly in front. Very helpful staff. Great location. I would stay there again. can’t think of anything.
• Thomas (6/5): Pleasant -
• Tatiana (9/5): Superb -
• Andres (7/5): Good -
• Gerardo1462 (8/5): Very good - Cleanliness No coffee service or food service of any kind.
• JacquiE98 (8/5): Enjoyable stay - Stayed here for 9 nights and chose it for it’s location close to our friends place. The staff were amazing, always had a friendly smile and eager to help us. They did not speak English and our Spanish is poor ; but through google translate we made it work. Our room was on a corner and had lots of good light, was clean and a decent size. There was not a fridge which we were expecting from our booking; but when we asked they provided one the following day. Breakfast had lovely fresh fruits, juices; but limited if like me you don’t eat eggs. The covered terrace on the 5th floor is a restaurant; but there was no issue with coming up in the afternoon to read with a glass of wine. There is no dedicated outside space to sit and relax. My only negative is the noise. It is located at an intersection and the road noise is loud. There was also construction on one side of the hotel that started early in the mornings. Overall a good experience
• mcburtness (10/5): Nice place - $45US per night was a great deal for a “boutique style” hotel with a free breakfast that includes eggs, granola, & the usual continental offerings. Very friendly & helpful staff with several that speak English. The restaurant (El Barril) on the 5th floor has excellent beef & pork. Definitely worth the money.
• 699hollyf (10/5): Clean, great location and value! - Check in was easy and our room was modern and clean. Our room was on the 4th floor and it was great to open the window, felt like you were in a tree house. The front desk was always helpful if we needed a taxi or had questions. The included breakfast you have a few choices and comes with fruit, juice and a hot drink. The neighborhood was great to walk around with many restaurants and grocery stores nearby.
• lilachg2015 (2/5): Horrible experience - The worst experience ever! We ordered a twin deluxe room, and we got a simple room with 2 regular bed. The aircondition didn't work The stuff were terrible for us They gave 2 pices of bread for brakfast, when we asked for more, they wanted us to pay for one more pice of bread. We gave a bag to the laundry of 4 kilo , and they wanted 130,000 peso for it. After discussing it they agreed to 50,000 peso. also some cloth were lost and we told them, the aswer was that everthing came back, after i argue with the women in the reception we went to the place they do the lundry to find our cloth. We found them still wet in the washing mashine. After the cleaning lady finished with our room , we came back and saw there were not clean towels, the one from the last night were hang on the shower curtine, wich wasnt clean.. we went to the reception to ask for new ones.. but they had non . We felt horrible in this hotel. And just waited to get out!
• kareneAlexandria_VA (8/5): Top of the world - This hotel is very quaint. small modern boutique type hotel. the best part of this hotel is the rooftop terrace. Wonderful view, nice continental breakfast. Hotel is very accommodating if you need an iron, hair dryer etc. The soap and amenities are sparse. Beds are comfortable-great price
• Lamamobo (10/5): Good and New - This hotel is just starting, rooms are so clean, had air conditioner, the attention is awesome. We were the second family which host there. Had elevator, terrace, it's like 5 mins walking to a metro station. It's very complete.

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