Roomzzz Chester City

Location: Norroy House, Nuns Road, Chester, gb

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Air conditioning
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Internet access

Rooms Available

• Smart Studio

  This modern studio features a Freeview TV, free WiFi and an en-suite rain shower. The fully fitted kitchen comes with a dishwasher, fridge, microwave and hob.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Grande Studio

  This fully air-conditioned studio comes with free WiFi, an en-suite rain shower and luxury pocket-sprung memory foam bed. Additional features include a fully fitted kitchen with dishwasher, fridge, microwave and hob.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Penthouse Suite

  The Penthouse features an open-plan living area with Freeview TV and sofa, fully equipped kitchen and en-suite power shower.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

• Family Grande Studio

  The family room offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. The fully equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The family room features a wardrobe, a safe deposit box, an electric kettle, a sofa and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Alecia (8/5): - The location was great and the staff were very helpful. Parking was useful as well! Useful having the fridge and cooking appliances there and a nice touch adding the croissant in the morning (unfortunately, I'm imgluten free, so I couldn't have one, but it was a nice touch anyway! ) The room was a bit dusty but its mainly because there was a lot of material objects in the room that collect it all up!
• Sharon (10/5): Great stay in a perfect location - Perfect location with all the facilities you need Nothing
• JoR416 (8/5): Another great stay - We stayed here again for the 3 day Chester race meeting , which was perfect. Great location and service as usual from the excellent staff , especially Dan. We stayed in 2 of the Penthouses , which is lovely , but feel this year , they are in need of a little upgrade . Look forward to staying again.
• Jayne Moran (10/5): 10/10 - Very friendly, welcoming staff... Complimentary tea/coffee & cold filtered water available 24hrs @ reception & croissants in the morning... nice touch! Great location with a room overlooking the race course. All areas kept spotlessly clean. Room great... clean, tidy, lovely comfy bed with crisp white bedding & bathroom with lovely white fluffy towels. Would definitely recommend & would definitely stay again!! Nothing not to like!!!!!
• Wendy (8/5): -
• Ben (7/5): Good but not quite ‘executive’ - View from the terrace amazing over the racecourse. Clean and spacious. Comfortable bed. Good high-flow shower. Excellent location - Chester centre minutes walk away. Right on the city walls. Decor was a bit tired. Furniture a bit sparse, colourless and functional. Kitchenette very thinly equipped. No bread knife and none available from reception. Bathroom door doesn’t fully fully close or lock. Lots of chipped paintwork and veneers damaged. Nothing major, but not quite ‘executive suite’ standard.
• Romial (10/5): -
• Marie (10/5): - Great position especially for the race course. Shops 5 mins walk . Nothing
• Denise (9/5): Great value and close to the centre - Location and kitchen facilities The coffee machine wasn’t working in reception
• Shaun (10/5): Convenient easy and very central - Quick and easy room pick up key Free coffee machine Very clean and modern
• park (8/5): Overall happy with stay - Good location Nice and tidy Friendly staff Pay for Parking and limited spaces
• MerlinwizardYork (10/5): Convenient base for the historic City centre - First stay in a Roomzzz but it was ideal for us and excellent value. We could have eaten in as it had a Kitchen with fridge, hob & microwave. We normally have cereals for breakfast so no point paying for B&B as crockery, cutlery & kettle provided. Shame there aren't more of these at other locations. Would definitely stay again.
• Margaret (10/5): Excellent hotel in walking distance to everything. Highly recommend - Fabulous room, kitchen facilities and balcony was a bonus. Also 24hr coffee machine in reception and croissant for breakfast. Andrea & Callum were so helpful and friendly. Would definitely stay again 😊
• TumayUM (10/5): Home in Chester - Chester Roomzzz is my second home...Everything is present to feel comforted: laundry facility, coffee all day and yummy croissants in the morning:)
• iburley (10/5): Weekend in Chester at Roomzzz - Penthouse suites are fabulous (book with Perks, it’s cheaper), great location and very helpful staff.
• Myriam (10/5): A wonderful trip to Chester - Coffee and Tea anytime (Lobby). Location (Room with beautiful view). Walkable. Close to many restaurants. Nice staff. Room was comfortable and clean. I will stay at Roomzzz Chester City the next time I visit Chester.
• David (10/5): -
• Sarah (10/5): -
• Christopher (9/5): - The location of the hotel. The cooking facilities in the room. Very comfortable bed. The car parking at the hotel was expensive. We parked in the public car parks close to the hotel this was OK but we were worried about the security for the car.
• Dylan (10/5): -
• Luce_W (8/5): -
• Gavin (10/5): Chester weekend break - Location great for central Chester. Carparking handy. Staff really helpful, room & facilities great!
• Catriona (10/5): Our apartment was perfect. The location was excellent. Would definitely stay again. - The room had everything we needed. The location was excellent, right in the city centre. Also liked the fact that you could get coffees from the coffee machine whenever you liked along with croissants in the morning. Nothing - it was perfect.
• Emily (6/5): Nice place but was not clean, and for the price we paid, you expect to have at least a clean room - It was excellent location It was unclean, old pistachio nut shells all over the floor behind a chair in the room, dust everywhere and there was contents in the fridge left from the previous guests.
• Chaya (10/5): Comfortable, brilliant location, great staff - Location was excellent, staff where very accommodating and friendly and the 24 hour tea and coffee station brilliant Was noisy at night but this is due to location I feel. Room was also quite warm
• kristin (10/5): -
• Louise (10/5): Amazing, so close center - I booked this for my husbands 60th. I booked the Ascot Suite as there were 3 of us. From start to finish it was amazing. The lady on the desk Friday when we arrived was so friendly, she explained everything from how to work the complementary coffee machine to where we needed to go once we left the accommodation. Nothing was a problem for her. The room was fantastic, views over the racecourse, the extra bed was made up for our son, all the facilities we needed were in the room. Coffee machine was complementary 24 hours and fresh warm croissants available 8am until 10am also complementary. We were told it was limited parking so booked else where, but on arrival we found plenty of parking spaces. You have 30 minutes before being charged, plenty of time to unload or pack up. Very close to center, a 5 minute walk if that. Absolutely recommend. Nothing. It was amazing
• Julie (10/5): -
• Kim (8/5): Very good. We will be back ☺️ - Where it was located and the facilities Toilet paper holder needs fixing and a little more dusting.
• Rich (10/5): - Great location, easy parking, superb facilities and exceptional staff, particularly Dan
• Lumley (10/5): - Excellent reception staff
• Kevin (10/5): Kev's 60th Birthday Weekend with Family & Friends - Best place to stay in Chester. Fantastic location backed up with amazing staff. Must say a massive thank you to the wonderful staff on reception always happy to help with a smile. Looking at booking again in June. Nothing
• Basnayaka (10/5): -
• craig0990 (10/5): Perfect for a Workcation - I work overseas and needed a place to return to the UK, AND work nights. Roomzzz Chester has the full kitchenette, dishwasher, high speed WiFi (x00 Mbps), a proper desk, and a TV you can double as an HD monitor if it's a room with the TV on the desk. Hot shower, free coffee machine, 24/7 reception, and free washing machines + tumble dryer. I could not fault it, and a particular call out and thanks to Andrea who made it feel like home for 3 weeks, as well as all the staff met during day and night shifts.
• Paul (8/5): - Easy parking nearby Very friendly receptionist Spacious
• Jonathan (2/5): -
• Megan (10/5): Fabulous - Everything. Front desk staff very friendly and helpful Nothing, all was perfect
• Jeff (8/5): -
• Heidi (10/5): Great apartment - The room was ready when we checked in a little early. All the staff we encountered were really friendly. The apartment was really spacious, modern, warm and with everything you could need in the kitchen. The shower was spacious and really hot. We had a lovely view over the racecourse. There were free hot drinks in reception 24 hours and croissants for breakfast. Great stay at a good price. Nothing
• Robert (10/5): - Central location. 24hr reception, ccomplimentary croissants. Room had everything we needed and more.
• Drew (10/5): -
• Piper (7/5): - The location, staff, breakfast & coffee to go bar in reception The rooms weren’t overly clean, mirrors needed a good wipe down, bathroom was a bit dusty and had a smell
• Tina (9/5): Great location - Great location. We were only there for 1 night, but there are kitchen facilities if you want. Complimentary hot drinks in reception, and croissants in the morning. Toiletries in the room, tea and coffee, and washing up liquid etc. Will stay again. There are road closures at the moment. We wasted about 20 minutes trying to get to the hotel. Sat nav was guiding us down the closed roads. Maybe, give guests an idea of the best roads to take, we got there by fluke in the end.
• Melissa (10/5): -
• Rich (10/5): - Great location, great facilities, spotlessly clean, amazing staff, who go out of their way to make everything perfect
• Rich (10/5): -
• Perri (9/5): I love staying here. Great location, clean & friendly staff - I love the location and spaciousness of the rooms No smart tv in the penthouse which wasn't ideal and parking is expensive
• Sam (10/5): -
• Amy (6/5): Really liked the room, was very clean and had everything you’d need. Overall we would stay again - The facilities were great We were kept awake all night by a water hammer. Every time someone turned a tap on or used the toilet it went off
• Reikira (10/5): -
• Jason (10/5): Great stay - Great value for money, central to everything
• Rose (10/5): -
• Basnayaka (10/5): -
• Jesse (9/5): -
• John (8/5): I will use RoomZZZ again - 3 staff on reception during my stay were excellent, helpful, chatty. Access to snacks and cool drinks without having to tussle with a machine was great .. the free coffee/tea machine was superb and free croissants in the morning and excellent start to the day all good
• Lucy (8/5): -
• Jan (10/5): Wonderful place ideal for a visit to Chester - Great stay , all you could need , location is spot on great view across racecourse . Fully equipped with nice little extras . Staff super friendly. Would book again next time . Few minutes walk into the high street . Nothing to dislike
• Dawn (8/5): -
• Val (10/5): Lovely hotel, excellent service and staff - Great stay at this hotel. Very chic hotel, lovely decor. Staff were excellent and a credit to the company. I will definitely stay here again and I can definitely recommend this hotel . Nothing really tbh
• Jazim (9/5): -
• Robert (9/5): great location - Staff really friendly and was very accommodating to our needs. Beds comfy and the view looking over the racecourse is stunning. Would stay here again.
• Ian (9/5): Enjoyed our stay here in Chester, expected a little more from from the penthouse suite. - location was lovely and quiet. Views and kitchen facilities were very good . Bed was very comfortable and staff on reception at all times were lovely helpful and always tried to help. Couldn't fault the staff as they were great. complimentary coffee 24/7 and breakfast croissant very nice. Apartment was a little tired in paint/decor and outdoor balcony furniture was not great. Rattan Sofa and chair only and cushions on them were poor I felt penthouse suite. Balconies not very private ,open view to apartments next door each side which was a little disappointing .
• Zoe (10/5): -
• Morris (5/5): -
• Vikki (9/5): Great location, service, facilities and location - Lovely room. Pleasant staff. Nice and clean The TV in our room didn’t work. The guy on reception worked really hard to fix it to no avail. Luckily there was another room available so we just moved
• Chris (10/5): -
• owen (10/5): -
• Berty (8/5): Good location with value for money. - Walking distance to city centre
• Adrian (9/5): We would definitely stay at this hotel again if we return to Chester - Central location & friendly & helpful staff Small car park
• Rich (10/5): Spotlessly clean, easy parking, great facilities and fantastic staff! - Great location
• Tony (7/5): -
• Denise (10/5): -
• Darren and Deb (10/5): Excellent - Everything, room spotless. Good size balcony. Very central to all bars. Staff were lovely, very helpful
• conductingcapriol (10/5): Brilliant place to stay in Chester - Great location, safe, always someone on hand to help. Quiet place- perfect for me and my toddler - very accommodating. Best pricing I could find.
• Elizabete (7/5): - Great location, few minute walk out from central Chester. Facilities clean and comfortable. Unfortunately only one staff member on site which delayed our check in. Showers are almost like wet rooms so water gets absolutely everywhere (though this may be user error, happy to admit if the case.) In addition, AC made a strange buzzing sound two times throughout the night, only turning off after we fiddled with the control panel.
• Chadburn (8/5): -
• Carl (8/5): - Clean and well maintained Nothing
• daniel (9/5): Lovely one night stay in beautiful town - room as large and comfy not spotless but lovely. location was amazing and blonde lady on reception was so nice and very helpfull not much
• carl (10/5): Great as always - Stayed many times great place to stay rooms always clean staff all so helpful Nothing
• IWAN (9/5): -
• angela (9/5): - Location, staff members The glass door in the bathroom made privacy difficult, but ideal if you have younger children.
• Maksim (9/5): - Просто очень хороший отель. Как дома. Расположение очень удачное. Отель из списка: заселюсь когда опять вернусь
• Bryn (9/5): -
• Joanne (8/5): -
• James (9/5): Great place for a jaunt to Chester - friendly staff who were very welcoming and even gave me free early check in as it was Christmas, 24 hour manned reception and the room was big, very hot and powerful shower and its 30 seconds from the town centre, hotel overlooks the race course which is nice it was all very good, would definitely return
• Stuart (9/5): -
• Eleri (10/5): -
• SONIA (6/5): - Smack bang in the middle of the city centre. A bell clock going off every hour during the night.
• Jintana (5/5): - No bathtub
• David (7/5): Very satisfactory. - The staff were very good and helpful. We were helped by Daniel, Faye and Andrea. Location was excellent. Very well equipped. The television drove us mad, we had to keep asking for help but gave up in the end. The bathroom door lacked privacy. The lighting was difficult to read by.
• Kerry (6/5): - The room facilities The air conditioning unit. Difficult to use / control and especially difficult in warming up the room.
• Jenny (10/5): A very comfortable stay in a great location - The Hotel was very clean and quiet with great facilities in the apartment. The bed was very comfortable and the staff were helpful and friendly. The location was also great. The only complaint would be having to pay for parking on top of the hotel stay when the carpark is right outside the hotel and signage says its their carpark
• stephen (10/5): Couldn’t fault it - Excellent location near to centre , clean tidy and warm , friendly staff Nothing
• Roberts (10/5): -
• Tim (9/5): -
• Case2008 (10/5): Brilliant - I have stayed in this hotel many times over the years, its our go to for our Chester visits, the proximity to the town centre and the car park is a must for us, our room was spotless, we were only here for the one night on this occasion so was just used as a place to sleep, the beds are so comfortable, there is a fully equippe ekitchen but we didnt use it this time, we will be back
• D6698CIjamiew (10/5): Brilliant night out with a great hotel - I must say the lady on reception was great very professional friendly and had a good laugh with us.she was showing us the best places to go.nice room great stay thank you
• jamie (10/5): - I must say the lady on reception was so professional and helpful she was showing us the maps of places to go and having a laugh with us. Parking was abit tight in
• jonathon (8/5): - Excellent location to explore Chester
• Guest (6/5): -

Photos