Prestige Hotel Suites

Location: Plot 9 Lumumba Avenue, Kampala, ug

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Outdoor furniture
• Fruits
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Suite, 2 Bedrooms

  1 Queen Bed and 1 Large Twin Bed

  1195-sq-foot room, balcony/patio with pool views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Balcony or patio
  • Separate bedroom
  • Bedsheets provided

• Executive Suite

  This suite features a private pool. Boasting 1 bedroom, this spacious suite has 1 bathroom with a shower, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Suite

  Guests will have a special experience as this suite features a private pool. Featuring 2 bedrooms, this spacious suite offers 2 bathrooms with a shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with satellite channels, a private entrance, a tea and coffee maker, executive lounge access as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Mosquito net
  • Private pool
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Mobile hotspot device
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Deepak (7/5): -
• manuel alejandro (9/5): -
• Guest (8/5): -
• Evaristo Andrea (2/5): - Location and the staff The furniture is old. Curtains and bedding have seen their time
• Dedonga (10/5): -
• ANANIE ANANIE (9/5): - excellent
• Rugova (2/5): They are aut! - Very poor breakfest! Probably everything!
• wakachunga (6/5): -
• Richard (7/5): -
• Maxim (1/5): Disappointment - It was truly disappointing. I chose a more expensive hotel because of the breakfast and the pool. But the pool was so dirty I didn't dare swim in it. And breakfast wasn't a buffet; it was one meal with no choice. I paid for two nights and decided to leave after the first night, but the hotel staff refused to refund the second night.
• Bulumko (10/5): Great establishment, friendly and helpful staff. - Quietness, location, friendly and helpfull staff nothing
• Karina (8/5): Pleasant, comfortable stay in a spacious room with good access to nearby restaurants - Large rooms, a bit dated in decor, but comfortable beds and nice to have a balcony. Good breakfast and meeting facilities. Lovely staff. The hotel is rather empty and could benefit from some refreshing of decor. Also important to be more ecologically responsible - no need to change bedsheets and towels every day!
• Charles (10/5): I will visit again and again - Every set up was good and we enjoyed Not really
• Mohamed (9/5): - I stayed one night at Prestige Suite Hotel and, despite a small misunderstanding with the price on arrival, the receptionist handled everything very professionally. Since it was around 3:00 AM, he allowed me to check in and assured me the manager would assist in the morning. When the manager arrived, she was very understanding, and based on my budget, the hotel team kindly arranged a transfer to their partner hotel that matched my price range. I truly appreciate the excellent customer care, professionalism, and warm welcome from the staff at Prestige Suite Hotel. I will definitely come back to stay again. The customer care is second to none.
• Mette (5/5): - Very friendly staff Run down property- needs renovation
• Nandago (10/5): - Beautiful place with calm people around ❤ The environment was condusive
• alwob (10/5): لا تعليق - لا الخدمة
• Alison (7/5): -
• Sam (1/5): -
• Kitesurfer (9/5): Good value near central Kampala. - The gym is well equipped and the breakfast is very good. The staff is very helpful with any issues. The pool is small and cold due to lack of sun during times when the sun is north of the equator
• Kitesurfer (9/5): Good value for centrl loction - Well equipped gym, good breakfast, smart TV Pool was a bit small and cold due to shady place
• Adam (7/5): The Stroud - Location was good’ plenty of space in the apartment Pool was smaller than expected Breakfast was cold
• Draken (4/5): - Staff were lovely Facilities are poor, not up to standard. Building walls are renovated in a long time.
• Derrick (10/5): Absolutely lovely hotel - The hotel is wonderfully located within easy walking distance to everything. The area itself is peaceful and quiet, offering the perfect atmosphere for relaxation. Getting around is effortless, as everything is just a short walk away. I especially appreciated the staff, who were exceptionally welcoming and always ready to help.
• Alison (10/5): - The staff here are so friendly and extremely helpful. The room was very quiet and very spacious, aircon was very cold, bed was comfortable and all the facilities you need. Location was very convenient for me with a great cafe/restaurant across the road. A little bit dated but did me just fine.
• Kwow (10/5): -
• ANITH KUMAR (6/5): -
• Mohammed Elyas (4/5): - The receptionist person is so good House keep the breakfast And chief of breakfast
• Daniel (5/5): -
• Dejan (10/5): Excellent location good staff , and clean hotel - Location, staff and cleaning!
• Angela (9/5): Superb - The hotel is safe, large suites, comfortable beds and helpful staff. There is a great restaurant nearby. The kitchen is empty with just a kettle and fridge. No plates, cutlery, microwave or washing up liquid. Air conditioning sometimes works. Street noise from early hours. Breakfast is a very poor offering. Very limited toiletries.
• Kariithi (9/5): Superb - Friendly staff, the space was amazing
• Reagan (5/5): It wasn't good. - The property does not match the picture; the materials are outdated and not clean.
• Andrea (6/5): Prestige is centrally located, staff are professional and hardworking, and the rooms are clean. - The staff were great. It was hot and our air conditioning wasn't working and they quickly found us an alternative room. The building is a bit run down and needs better maintenance. One of our showers didn't work and the security latch on the doors didn't close properly.
• Depesh (7/5): Good -
• Karina (8/5): Very good - It's quiet, very comfortable, spacious rooms, excellent breakfast and very friendly and helpful staff. The pool is a bonus! It would be great if there was a simple bar and snacks place on site. Rooms could do with a bit of freshening up and it would be good to have basic cutlery and dishes in the shelves for longer term stay.
• Biagio (2/5): Very poor - ONLY the position worth the incredible high price of the hotel… the rest not good for the money paid. A really nightmare with airport shuttle, DON’T TRUST THEM! The driver took another road to go to the airport without any reason, he asked me more money during the trip and in the middle of nothing he stop the car saying that it was not working and he was calling a friend to take me… I step out and went with a motorcycle asking for help in the middle of the road, you can imagine the pain and scared situation.
• Rebecca (10/5): Superb stay. - This is my second time staying here. Dennis the front office manager is fabulous. His customer service continues to always exceed my expectations. The breakfast was excellent. There wasn’t anything that I didn’t like.
• Nakyeyune (8/5): Very good -
• Verified traveler (10/5): - The way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip.
• Verified traveler (6/5): Worsening service quality - I've been staying in this hotel (or better, apartment block) for years but it's sad to notice that the infrastructure as well service quality keeps deteriorating. The breakfast buffet became less and less over the years, down to an absolute minimum. Many things in the rooms are broken. The place used to be cleaner as well. I still appreciate though the quiet area during the night thanks to closeness to the presidential palace. There are also very few guests which makes the place a nice refuge in the lively city. Also the staff is friendly and kinda try to make their best. But when the service quality doesn't improve I won't stay here anymore.
• Gansuren (9/5): Superb -
• Oliver (8/5): A value-for-money option, centrally located with a good workspace as well - This is a very centrally located place, staff are friendly and helpful, the pool is always accessible, and the room (suite) was superbly spacious. Also, their breakfast potatoes-with-grilled bell peppers are tasty. Staff are not always around, which can give the impression that security could be lax. A friend (who is with the police) assured me that the location is excessively secure anyway, though.
• Nann (9/5): Value for money, clean, the staff are very friendly, easy to communicate, recommend your stay there - The breakfast is good. Value for money. It is very near with the city center and easy to commute with shopping malls and markets. nothing special
• Daniel (8/5): Very good - Oohh big rooms. Very nice place to stay and value for money. No restaurant on site,I had to be directed outside the hotel for dinner.
• Verified traveler (8/5): Prestige Hoe Kampala - OK STAY friendly staff and security guards. the door locks to rooms are sub par as there are no key cards only single keys provided. no room SAFE for Valuables. no RESTAURANT only used for breakfast . Has GYM and POOL. area is DARK even with lights on premises. room lights are poorly managed. Showers were not as warm and very weak pressure. only drips. price is USD 130 USD per night 2 rooms with kitchen & balcony with sitting area or living room. Balcony looks at City.
• genaro (8/5): Prestige Hotel Kampala - ON THE PHOTOS the Hotel looked amazing. the building is to be expected as older. The restaurant does not really function except for Breakfast only. you get plain Omelet with onion chives. some yogurt, fruits watermelon, pineapple, old bananas . coffee , tea and warm milk. French toast that were soggy .some cereal . Restaurant is closed or you can order for room but we did not since we know it more than likely will be microwaved. The rooms were OLD no cutleries until we requested. STAFF were exceptionally friendly , polite and very helpful. the DOORLOCKS were keys that you use for entry . only 1 set. No key cards. NO room SAFE. Shower has minimal warm water temperature. we did not get a chance to try the swimming pool although it looked very clean. Price was 130 USD per day for 2 rooms with kitchen No stove.it was ok for us in the 4 nights we stayed. If you are on a budget I would say ot is OK place. It is Dark on hallways and around the premises. even with lights on at night. The place is located around the COURTS and Government buildings. STAFF are 5 stars . including security GUARDS.
• Matshotshwane (8/5): Was excellent - The bedroom suite Nothing much
• Solomon (8/5): Very good - The staff are very helpful!
• Mohamed (8/5): Very good -
• Sylvia (9/5): I enjoyed my stay. - The breakfast was okay 👌. The internet 🛜 on the first day was bad but it was fixed.
• Negi (3/5): Poor -
• Pablo (9/5): Staying at the Prestige hotel Suites was a plus for a first time visitor to Uganda (Kampala) - Having breakfast at the the hotel was one of the high lights of my stay there . The variety of fresh fruits , juices and the menu was a treat to behold. The Chef was very professional and she described each dish that was new to us. My Wife and I thoroughly our daily breakfast during the course of our stay. we learnt to cope with the red loam dust that was ever present
• Imani (9/5): Superb -
• Chibuzo (8/5): Very good -
• David (10/5): Exceptional -
• Ruan (10/5): Exceptional - Staff was excellent.
• David (10/5): Exceptional -
• Salah (4/5): Disappointing -
• Soren (9/5): Superb - Value gir money. In fCt its an entire apartment you get. Nothing
• Sanjeevi (9/5): Superb Location, Rooms are good and very affordable and also staffs are very cooperative. - Very strategic location and special thank you to Sumiini for delicious breakfast and also Denis and Brian They should color the hotel, since it looks old from outside
• Anil (1/5): nothing to say, its bad - send your representatives and look loacation
• Ejemhen (4/5): Whilst the staff were very friendly, I wouldn't stay, nor recommend the hotel. - The staff were very friendly and helpful. The location was great, right in central Kampala The gym was good The hotel was very dated. The exterior and interior needs a lot of work. There were sockets hanging off the walls in the accommodation. There is no restaurant so you can only get a takeaway. The wifi was very very poor. The pool was very dated and didn't look inviting. Breakfast was very basic.
• Philip (5/5): Friendly, helpful staff can’t make up for this very dated property - Brian and Dennis were very helpful and made the most of constrained resources and dates property. Very old property and its condition is not reflected accurately in the site photos.
• Iwan (4/5): Nächstes mal such ich mir was anderes - Preis - Leistung stimmt nicht mehr. Die Einrichtungen sind ziemlich heruntergekommen. Frühstück sehr einfach. Parkplatz gut.
• Ajay (10/5): perfect place for family - The property is perfectly located and the team is always going an extra mile to assist the guest
• Shreyas (9/5): Superb - The rooms are big and comfortable Breakfast menu could be better
• Andrea (8/5): Very good -
• Jackson (7/5): Good - The hospitality was very pleasant The Tv
• Esperance (6/5): Pleasant -
• Esperance (6/5): Nice location and apartment but loneliness - It's nice but empty Transform one part as appartements for rent so it doesn't look desert.
• Elie (10/5): My stay was wandefull, Prestige Hotel is well located near many facilities, - Quite place Nice place for rest
• Anonymous (10/5): Dennis, Andrew & Brian were so hospitable. It made my stay pleasant. I will definitely return. - The location, apartment room and amenities. There was nothing not to like.
• Farhan (7/5): Good -
• Christopher (8/5): Enjoyable. - Location Accessibility, it's on a one way street.
• Manaf (1/5): Bad -
• Kevin (10/5): Great - I loved the room and breakfast. It was great The fact that the restaurant doesn't work 24hrs
• Aaron (10/5): Exceptional -
• Loeto (6/5): Good place that needs to be managed better - The location is very good and gives access to most businesses centers. The breakfast was below standard by far and staff need training.
• Siyavaya (9/5): Superb -
• Simone (7/5): Good - A bit of an odd Hotel but good, central location. Opposite a bakery which is nice for meetings or get dinner even delivered to the hotel if needed. It's luckily not noisy during the nights, just the traffic from the road when it picks up in the morning. Very friendly and helpful staff. More or less value for money, especially if you get a good deal, given the high hotel prices in Kampala in general. Rooms are generally ok, could do with some brush up here and there.
• Mariam (9/5): Superb - I liked the staff members a lot because they were friendly and helpful
• Bifwoli (6/5): Very spacious, Great location... But it felt lonely. at one point i was the only guest. - The Location is great. easy to move around Too cold rooms... The floor could do with something warm especially the floor. I think it is a little overpriced
• Karim (5/5): Passable - the staff were great and accommodated what we needed it is very old especially the bathrooms.
• Anonymous (4/5): Disappointing -
• Mariam (7/5): The stuff was really nice and kind and the chef is good at breakfast of your choosing - The location was favorable for the people who like going out there various hang outs like smokie’s lounge spent my 2 evenings there enjoying the live band There were empty packs of condoms in the bedroom under the table plus the two small water bottles aren’t enough even for a child plus the swimming pool water wasn’t clean enough plus renovations were going on
• Efrem (5/5): Passable -
• Martin (8/5): Very good -
• Josh (10/5): great location great value - locational is fantastic in the heart of downtown Kampala ! water pressure was great and HOT,staff was accommodating friendly and smiley, breakfast was delicious, rooms were clean and spacious. also the gym is amazing and pool was lovely too!
• George (9/5): trip made enjoyable, pleasant and rewarding due to the welcoming staff - well located
• Esperance (8/5): Very good -
• Verified traveler (10/5): Very pleasant stay worth the money - The hotel offers everything one needs for a short or long stay. I stayed for 5 nights and enjoyed my small apartment. The staff was extremely friendly and helpful. The breakfast is ordered via reception on the evening before, and the choices are rich. Since I was the only guest in the whole hotel I had the whole attention of the staff for myself... what a luxury. The hotel is not top-shot in Kampala, but definitely worth the money paid. The only disadvantage is the loud Lumumba Avenue, however, the noise level depends on which side is your room. During the night it's quiet anyway.
• Experito (10/5): Liked it - I enjoyed my stay at this hotel. Excellent customer service and prompt room service to.
• Verified traveler (8/5): Friendly environment - The service was efficient and friendly. Rooms were clean. Bonus is its proximity to the market amd restaurant.
• Pepe (3/5): Poor -
• Ling (8/5): Very good -
• Moe (8/5): Very good - location breakfast
• Serucar (10/5): Exceptional -
• Craig (4/5): Disappointing -
• Ceri (7/5): Good - They staff very friendly It was a bit dated

Photos