Holiday Inn Express & Suites - Carrollton West by IHG

Name: Holiday Inn Express & Suites - Carrollton West by IHG
Address: 1545 U.S. Highway 27, Carrollton, us

Location: 1545 U.S. Highway 27, Carrollton, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Convenient Location
Located in Carrollton, Holiday Inn Express & Suites - Carrollton West offers comfortable 3-star accommodation with free WiFi. Only a short distance from various attractions, guests can easily explore the nearby cities of Newnan and Douglasville.

Modern Amenities
Enjoy a pleasant stay in our air-conditioned guest rooms equipped with a TV, microwave, and private bathroom. Guests can make use of the fitness center, business center, and on-site laundry facilities during their stay.

Exceptional Service
Our 24-hour front desk ensures that guests receive prompt assistance whenever needed. Experience convenience and comfort at Holiday Inn Express & Suites - Carrollton West for a memorable stay.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Salt-water pool
Outdoor furniture
Shallow end
Fence around pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Exercise/lap pool
Secured parking
Swimming nearby

Rooms Available

Standard King Room with Mobility Accessible Tub

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Standard Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Suite - Hearing Accessible - Non-Smoking

The suite features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Shallow end
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Key card access
- Hearing accessible
Standard Room

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Standard King Room

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Standard Room with Two Queen Beds

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Suite with Sofa Bed

This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Sofa bed
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Suite with Tub and Sofa Bed - Mobility Accessible

This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
King Room - Hearing Accessible

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as outdoor furniture. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This double room features a seating area, a wardrobe, a flat-screen TV with cable channels and outdoor furniture. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Toilet paper
- Adapted bath
- Salt water pool
- Shallow end
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation

Guest Reviews

Renae (10/5): - Matina and Lucrezia were so friendly and helpful! The lady who maintained the breakfast was as well. Great stay!
Ledford (9/5): It was fine - The breakfast was bad. The gravy was awful, the cinnamon rolls were still frozen, the muffin was very hard. The juices had a bad taste to them. The yogurt was the only thing I enjoyed. Went up the road and ate breakfast. They hadn’t finished cleaning my room when I arrived. Had to change rooms
Vanessa (7/5): -
tummins (8/5): -
DONA (10/5): -
Laurence (10/5): -
Martha (10/5): -
Olivia (10/5): -
Tammie (10/5): Our stay was great it was clean and all the staff were very friendly and helpful - It was very clean and in a good location Nothing
JD_I (8/5): - Very spacious clean & comfortable The breakfast could have been fresher
Emma (8/5): - Clean and comfortable When we checked in they didn’t have a room with 2 Queen beds available so we had to settle for one bed. We booked 2 beds. The price was just as much so I wasn’t happy about that.
Kevin (8/5): - Speed of service and help by front desk attendant n/a
paula (8/5): Perfect for our weekend dance competition:) -
PHYLLIS (10/5): -
Mirelis (6/5): - Location and great customer service Room needed better maintenance.
Christine (10/5): -
Anita (10/5): -
Rodney (10/5): -
Nivea (10/5): -
Ronald (1/5): - It was new Housekeeping did not clean our room and we found other people’s socks in our bed
charles (9/5): great place to stay - Friendly staff. Excellent breakfast. Nice hotel. We requested a room with double beds and were given a room with King size bed
Deborah (2/5): -
Tamyra (8/5): Front desk employee was pleasant, breakfast was not. - Breakfast was not good. Like stuff out of a vending machine.
Yennie (10/5): -
Robert (8/5): -
Samai (7/5): -
Martha (10/5): -
Kelley (10/5): Great! - Closes to everything and free breakfast Na
Mark (10/5): -
Austin (4/5): Less than pleasing. - It was a hotel. We had to be at a scheduled event and was almost late due to the circus taking place at the front desk. We arrived after the assigned check-in time to find that the rooms were not available. The front desk staff was extremely unprofessional or prepared. The staff stated that the “Booking App” failed to book all of my rooms which resulted in members of our family not being capable of staying in the requested room. Even with me being capable of providing them confirmation numbers as well as present them the booking information. The room and bathrooms were unclean without adequate towels.
Joe (9/5): The continental breakfast was terrible ; sausage was like rubber , eggs were awful, only thing fit to eat was a cinnamon - Clean
Austin (1/5): -
Emanuel (8/5): -
Joseph (9/5): -
Laura (10/5): - Everything!! The bed was so comfortable, everything was clean. Overall great stay!
Charlotte (10/5): Excellent stay - Book this hotel through Booking.com. Booking.com didn’t send over the virtual card and made it very difficult. But Mr.Jadakiss and Mrs.Martina was extremely helpful in helping try to resolve the issue.Highly disappointed in booking.com
Menee (10/5): Awesome - That it was located in the right area where you can shop for groceries, clothes, and restaurants for food N/A
Rebecca (10/5): -
Jennifer (8/5): - Lobby and breakfast buffet area were nice. Room was clean and comfortable. Has a small laundry area that was good to clean up some clothes while on the road. Stayed 2 nights and really no items of not to improve on.
Ashley (10/5): -
Olivia (10/5): -
Patricia (10/5): -
Jacques (10/5): - The evening staff for check in and in the morning for check out were great people. Full of attention, and recognized me as a friend. The breakfast area was kept clean and in order, The food was great and the person in charge was wonderful. I will continue to come back there when visiting Carrollton.
Carolyn (10/5): - Room was very clean
Renteria (7/5): -
Thomas (10/5): - Great Staff and Breakfast clean room
Wendell (8/5): - Hotel visit was great. Didnt like the fact two days in the row the guy doing breakfast was late all weekend and setup food late saturday and sunday morning.
Howell (10/5): -
Barry (10/5): -
Juwante (8/5): - The breakfast was great! Just hate they didn't have pancakes on Sunday. The pillows was too soft until my neck was stiff the following day. the was bed comfortable! Overall we enjoyed our stay and will return.
Tammie (5/5): We had three different rooms the one room was a handicap room but had a tub with no shower head just a sprayer that need - It was in a good area
Jason (10/5): -
KBrown07 (10/5): - Clean room, TV, nice staff, great customer service, good hot breakfast included with room rate & reasonable rate. Location convenient off US Hwy 27 near 4-5 restaurants, gas station. Snacks & soft drinks complimentary at night. The carpets were cleaned while I stayed there. Front desk staff were nice & responsive.
Jennifer (10/5): -
MariaFelix (10/5): - Excellent service and location
Danielle (8/5): - Stayed for an athletic event, met our needs
Donna (10/5): - We throughly enjoyed our stay here! EVERYONE was so nice and hospitable. Very impressed.
Verified traveler (10/5): - Excellent customer service. Great location.
Verified traveler (10/5): Highly recommend - Excellent customer service. Property is well maintained and conveniently located.
Lorraine (5/5): Definitely would recommend this hotel. The breakfast was good. They do have a pool. We didn’t get a chance to use it and - It is a nice property located near stores and gas stations. It was clean. I definitely would recommend it if you need to be in the area. The front desk clerk named Shelby had an attitude. My reservation was there, and she kept arguing with me that it wasn’t there and all she had to do was look in the little basket next to work where the paperwork was held us up for a good 45 minutes and she never even apologize. She has no customer service, but she had no problem going out front to smoke a cigarette, which really doesn’t look professional Other than that the rest of the staff was very friendly
Rita (10/5): - The cinnamon rolls aren’t what they used to be. Something is different about them. Thicker for one thing. The first morning they were hard, but the next morning, we found some soft ones. They used to be better. But the staff and property were great.
Debra Banks (8/5): - Many food options
Scott (8/5): - water didn't get hot enough
Jessie (10/5): - Short stay but it was very clean and conveniently located staff was great
Larry (9/5): -
Val (6/5): Cleaning could have been better - The room looked mostly clean. There was a receipt for a car rental from the previous guest. Also a box of Lance's crackers. This person also left behind a hearing aid charger. Maybe this person was in a rush to check out on time, but whoever cleaned the room afterwards should have picked up those items. That didn't give me a good first impression. I also told the employees at the front desk that the toilet flapper did not seal correctly, so I had to jiggle the toilet handle every time I flushed to stop the toilet from continually running. Otherwise, the room was nice and comfortable.
Debra (10/5): -
Connie (10/5): It was a great stay. - Staff was great, food was good and the room was nice and clean. Nothing
Jennifer (10/5): - Syd and the rest of the staff were so helpful with our stay. We had an issue with our first room and they graciously and quickly moved us into another room. Thank you! Well run hotel!!
David (6/5): - The hotel facilities are very nice. There were minor cleanliness issues with the room (e.g., the trash can from the previous guest had not been emptied). The biggest issue was the room door did not lock properly. While I was in the room, the door could be secured with the security door stopper, but the door could not be locked when I left the room. There were no available rooms for the hotel to move me to, but they did give me some point vouchers.
Tiffanie (9/5): Superb - Clean and friendly service N/A
Linda (5/5): Rude front desk staff - Nice Not having a bathtub
Jonathon (10/5): - Great stay, and staff were super friendly. We really enjoyed our stay!
Christine (10/5): Exceptional - The room was very nice, clean and spacious. The continental breakfast was amazing. The check in and check out process were very easy. Very friendly staff. Not far from all the shops you could want or need and close to great food options.
Richard (9/5): Superb - Convenient to ball parks. Good breakfast. Clean rooms and plenty of space Only being able to go right out of the parking lot. Had to make U turns to go left or even get into the hotel
Wilson (9/5): Superb - Everything was good, the pool was not in service.
Cynthia (10/5): - Pleasant stay
aniqua (10/5): - We had a cheer camp and got a room here for convenience. Ms. Monica at the front desk was the sweetest!
Miranda (6/5): Please if you say you only allow service animals make sure they are truly service animals - The property was honestly great at first. Seemed clean, staff were the friendliest ever and the breakfast was great. I did not like at all that they allowed dogs in to their facilities after I ask just to double check. I understand completely a service dog for someone who truly depends on it but these people had no issues and their dogs were in no way service animals. Some people need to understand and respect that there are people out there truly highly allergic to animals and they also do not care anything about eating them.
Jose (8/5): - We stayed for 2 nights and it was pleasant. The hotel was clean. The rooms were comfortable and nice and the pool was well kept. My only complaint is that our rooms were not cleaned up by room service after night one. We were not in the room on day 2 since early in the morning and we did not have the -do not disturb- sign on the door. So we were surprised when we came back around 5pm to find the room had not been cleaned. I asked the front desk if they could come by and they said they could not until the next day. Outside of that it was a nice stay
Sarah (8/5): - We had a good stay - there was a group of high school students that we didn't hear them. The pool was clean and pleasant, later in the evening however, there were no pool towels. We did have a misunderstanding about housekeeping but in speaking with hotel manager, all was easily resolved.
Hunter (10/5): Exceptional - This property was clean and had extremely friendly and helpful staff.
Clara (9/5): Superb - The peace and friendless of the staff, the hotel was very nice and clean The air in my room was not as cold as I like
Amanda (10/5): Exceptional -
Gwendolyn J (10/5): - I really enjoy and love everything about this hotel. The staff is wonderful. The rooms are clean. The room service is very helpful. The maintenance is wonderful overall ever that I’ve had there has been great.
Teresa (8/5): Very good -
Register (8/5): Very good -
Kelsey (10/5): - This was nice.
Sayuoyah (10/5): - Very clean , cozy , and the staff had no problem making sure me and my kids enjoyed !
Jason (10/5): Nice Stay - It was an amazing stay, quiet and clean rooms and comfortable beds
Noah (10/5): - The fitness center was great!
Misti (8/5): - We spent 2 nights here for UWG graduation. It was a full house, but the staff was great! The hot breakfast was an added perk! Loved the Dove bathroom products!
Gwendolyn J (10/5): - Everyone there is so nice from the front desk to the manager in the maintenance guy. Everyone was very helpful the room I was in needed some repairs or someone had damaged it. They were very helpful and understood. I let him know about it before I stayed in it so they wouldn’t think I’ve done anything And they said they appreciated it. I will stay there again. I think them for all their help and concern.
Joy (7/5): Good -
Angie (10/5): - Overall good property and location.
Lauren (8/5): - The staff was so kind and friendly. Cant say enough good thinga about them. The room amenities could have been better. The plugs on the desk didnt work, which was a problem considering I needed to hook up my work laptop. Also not a fan of only being able to have live directv. They shoukd really allow you to sign in to your streaming services.
Kristen (9/5): Superb -
Stephens (10/5): Exceptional -
Darrell (8/5): - Nice hotel for a weekend.
Mark (8/5): - Smooth check in