Hotel O Ratu
Location: Jl.Yos Sudarso No. 4, Denpasar, id
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Traditional Balinese Architecture and Convenient Location
Hotel Ratu boasts traditional Balinese architecture and is conveniently located just a 5-minute drive from Puputan Renon Monument & Museum. Situated within walking distance to shopping centers and restaurants, and a short 3-minute drive to Teuku Umar Street, this hotel offers the perfect blend of culture and accessibility.
Comfortable Rooms and Relaxing Amenities
Each room at Hotel Ratu offers a private bathroom, garden views, and the choice of a fan or air conditioning. Guests can unwind at the restaurant, terrace, or gazebo, equipped with a TV, refrigerator, and hot shower. The hotel's serene ambiance ensures a peaceful stay.
Convenient Services and Nearby Attractions
With a 24-hour front desk, on-site massage services, and city tour arrangements, guests can enjoy a hassle-free stay. Additionally, breakfast served in-room by the attentive staff adds a personal touch. Explore nearby attractions like Sanur, just a 20-minute drive away, and Ngurah Rah International Airport within 45 minutes. Book your stay at Hotel Ratu for an unforgettable experience.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Express check-in/check-out
- Shared kitchen
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- 24-hour security
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
Rooms Available
-
Standard Single Room
This air-conditioned single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Clothes rack
- Trash cans
- Socket near the bed
- Fire extinguisher
- Key access
-
Standard Twin Room
This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Clothes rack
- Trash cans
- Socket near the bed
- Fire extinguisher
- Key access
-
Delxue Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Clothes rack
- Trash cans
- Socket near the bed
- Fire extinguisher
- Key access
-
Standard Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Clothes rack
- Trash cans
- Socket near the bed
- Fire extinguisher
- Key access
-
Deluxe Double Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Tile/marble floor
- Clothes rack
- Trash cans
- Socket near the bed
- Fire extinguisher
- Key access
Guest Reviews
- christianto (8/5): - Nice cold Ac
Working bath tub
OK Wifi
Loads of parking space Room are not clean when i check-in (basically i walk-in "book online at counter")
Awkwardly placed plug (behind the table)
Toilet flush doesnt work.
- Maëlle (5/5): -
- lecsókirály (3/5): - Az elhelyezkedés. A motor bérlés ár érték arányban kiemelkedő. A reggeli elfogadható. A Bookongon a képek nem fedik a valóságot.
- gisela (2/5): - Filthy,had to ask for top sheet as blanket was unclean.pillows filthy Bathroom extreamly filthy.lightswitches everything filthy, long worms and snail on bathroom floor,no waste basket no bottled drinking water,waterpressure in shower dropping off.floortiles under basin and in areas in bathroom beyond professional clean.was late,so not able to look for different hotel
- Linda (1/5): Vreselijk - De prijs Het was niet zoals op de foto's. Onhygiënisch, kapotte stoelen, vies bed, geen toiletpapier, onvriendelijk personeel. Het leek wel een spookhuis. Ik heb ingecheckt en 10 min later uitgecheckt. Ik zou er voor geen goud ook maar 1 nacht slapen.
- Baghouli Tarak (7/5): -
- Baghouli Tarak (8/5): - L'emplacement Internet très faible
- Luh (7/5): -
- Luh (7/5): -
- Violeta (1/5): El peor hotel del mundo - Nada. Todo sucio, feo, cutre, descuidado. Fatal. Ni te dan papel del wc. Horrible No hay ni papel del wc, ni toallas, ni papelera. Camas viejas y sucias. El personal no habla inglés ni te ayuda a nada. La habitacion mas sucia que he visto en mi vida, con bichos, ruidos... horrible. Una pesadilla.
- Luh (8/5): Very good - Friendly staff, plenty of parking space, good location & comfortable The paint on the wall filling off, the plug socket coming off
Dampness on the wall
- Andres (3/5): I wouldn’t personally recommend staying here, I think you’d be better off looking for another place - The room had air conditioning, which was a relief. The location is actually quite good, and the staff were polite.
However, they didn't speak much English, so using Google Translate is necessary. I stayed at this hotel for a couple of days, but unfortunately, my experience wasn’t great. I ended up leaving early because there were too many issues. The internet didn’t work at all during my stay, and the electricity went out several times, I counted at least five outages in just two days. The bathroom in my room was very dirty, and there was even a hole in the ceiling where cockroaches managed to get in more than once. I also didn’t have any bedsheets or a blanket provided, which made it really uncomfortable. But overall, the condition of the room didn’t match the pictures online, and the basic standards of cleanliness and maintenance just weren’t there.
- Luh (7/5): Good -
- Yuliya (4/5): the hotel needs cosmetic repairs and attention to detail, comfort, soundproofing, wi fi - I liked the price and the way I look in this place, I manifest and live the hotel needs cosmetic repairs and attention to detail, comfort, soundproofing, wi fi
- Zion (1/5): The place was absolutely disgusting, so we left in about five minutes - Nothing we upped and left in about five minutes wasted my money, but we had to get out of there We arrived the receptionist didn’t speak any English and tried to confiscate my ID. For some reason and the room was revolting honestly smelled like someone died in it. the walls were black with mould and dirt and the door Barely even opened, the dressing table looked like someone has left out in the rain for months It was falling apart we literally left after not even five minutes of being there
- Judit (1/5): Bad -
- Neringa (1/5): Room was dirty. And we did not even had a blanket to sleep 😭 we asked for a staff, but they did not had it. Not talking -
- Idris (7/5): Good -
- Ashlesha (1/5): Bad -
- I (6/5): Pleasant -
- Selma (1/5): Horrible - Nothing Everithing
- Reinhard (8/5): Very good -
- Cantor (1/5): Terrible place - Location Dirty place, not facilities, zero staff, broken shower
- Selma (1/5): Bad -
- Khairudin (10/5): Exceptional - Everything is good
- Selma (1/5): My worst experience ever - Nothing
Absolutely disgusting the room, full of cockroaches, not light, the sheets of the bed smelled like they have never been washed
My worst experience so far Everything
- Helen (3/5): Poor - No hot water, no toilet paper. Very dirty
- Mostafa (8/5): Very good -
- Quitterie (6/5): Pleasant -
- Jerry (7/5): Good - The room is clean and quite big
- Lucia (1/5): Next time if I will be there again can u clean the room nicely please 🙏 - Good place around 🏙️ city The room never clean and the bed for clean for us thx
- Rachel (1/5): Awful - Absolutely nothing. Rundown, damp. Check in was long and difficult, not what was needed after a long journey. Only stayed 1 night even though I was booked for longer. Awful. Everything could be much better.
- Sami (1/5): Worst place ever checked out after 5 mn shows the low standards and zero costumer service,no r - Nothing ,the worst hotel i have ever seen,i cheched out after 10 mn,so so dirty Everything
- Laurahayley (6/5): Pleasant - Was a good location for shopping and seeing a few sights.
The staff were lovely. Set up the TV and air con when we arrived.
Bareable for a night or two. You deffinatly get what you pay for here. We only had a mattress cover. There was no blanket only pillows. The pictures are not what you are offered.
We had no toilet paper or any soap.
- Agostina (5/5): Passable - They dont provide linen or toilet paper. The room for 2 its not like in the pictures, It is more precarious
- Raymond (2/5): Very poor -
- Charli (1/5): Nice but needs running water and a refund - Lovely and quiet and nice people Literally No water. No communication and not great wifi
- Mirza (1/5): Bad - Nothing Everything
- Sanjaya (7/5): Good -
- Hm (10/5): Exceptional -
- Rosari (7/5): Good - The strategic location with affordable price not equipped with toiletries and mats
- Frederik (7/5): Good -
- Rose (1/5): no more - My booking is not aprove by property staff is not friendly
- Johanes (6/5): Pleasant -
- Pavel (8/5): Very good -
- Anonymous (1/5): Bad - I am very disappointed. Pictures are far from the reality. It’s dirty, i couldn’t take a shower. There are no bedsheets. I told them I wasn’t satisfy but they obviously didn’t care. They haven’t try to find a solution nor accept a refund. I booked for two nights and left one day earlier.
- Muhammad (7/5): Good - clean and the bed is good the closet is not good, because we have to wait for long time to use the water
- Tantri (8/5): Very good - the bathup the lamp
- Arestis (5/5): Passable -
- Sandground (2/5): Very poor -
- Jessica (1/5): Do not stay here - The location was good The room is like a scene from a horror movie
No bed sheets
No towels
No shower
Bed bugs
Toilet and bath was so dirty that we didn’t shower or use the toilet for the night
Bed sheets had stains and bugs on it so we didn’t sleep for the night
Messaged staff however no response
- Bellatrix (10/5): Exceptional - The room very spacious and it was clean The toiletries only soap and towel, and also the sprayer for toilet really short so it's so hard to cleaning ourself after using the toilet
- Lena (1/5): Bad -
- Cardrick (2/5): Very poor -
- Surat (10/5): Exceptional -
- Keryann (1/5): I slept on the floor and kept my suitcase closed outside to avoid bedbugs. I left as ASAP - This place was hell The bathroom were very very filthy I did not use them.
There were multiple bed bugs.
- Iwan (3/5): Uncomfortable - There wasn't much to like The toilet was broken, my room had mold, there was no way to turn the ac any lower since the remote wasn't in the room, there were no linen included and communication was near impossible since there was no one at the reception at any time during the day.
- Klaus (3/5): :-( - hot water, friendly staff no soap, no toilet paper, mosquitoes, cockroaches, ½ lamps broken, internet only outside, reception not occupied, AC smells bad , no blanket, street noise
- Suta (8/5): Very good -
- Anwardeen (1/5): Bad -
- Carole (1/5): Bad - I absolutely do not recommend this place. I literally felt like I was in a horror movie! The room was dirty. There was a hole in the ceiling with lots of insects coming from this hole ( spiders and warms). There was no toilet paper available. The blanket and the sheets were also dirty.
- Agatha (1/5): Bad -
- Celestino (7/5): Good -
- Celestino (7/5): Good -
- Marisa (10/5): Amazing hotel with great Facilities - The room was so neat and cozy Everything was so great
- Mees (8/5): Very good -
- Luh (6/5): Pleasant - Spacious room, plenty parking space, lovely surrounding, staffs are friendly None
Photos