Ikonia Resort and Hotel

Location: Busia Road, Kisumu, ke

Star Rating: 3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 12:00 AM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Ironing service
• Car hire
• Packed lunches
• Shuttle service (additional charge)
• Grocery deliveries
• Invoice provided
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  The apartment features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The kitchen is equipped with a refrigerator, an oven and a microwave. This apartment has a tea and coffee maker, a seating area, a flat-screen TV with cable channels and an outdoor dining area. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Cleaning products
  • Linen
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans

• Two-Bedroom Apartment

  The spacious apartment features 2 bedrooms and 1 bathroom with a bath or a shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a refrigerator, an oven and a microwave. Featuring an outdoor dining area, this apartment also provides a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 4 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Oven
  • Cleaning products
  • Linen
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Trash cans

Guest Reviews

• Verified traveler (6/5): You get what you pay for. - Each suite is owned or hosted by a different individual, but all are part of the Ikonia franchise with a manager. The quality of each suite varies significantly and depends on what the host or owner chooses to offer. Some suites have minimal kitchen appliances, while others feature old, torn bed sheets and pillowcases, rock-hard pillows, outdated non-slip-resistant floor mats, and microwaves lacking microwave-safe containers. The food from the restaurant is of poor quality, and even the staff admit that guests typically do not eat there. For properties with more than four floors, there is no elevator; however, safe parking for only four cars total is available. The staff are friendly and say the right words, but lack the resources to offer great service, as they depend on what the host provides. Overall, it is a two-star establishment pretending to be three stars. The location is ideal, just a few minutes' drive from the city center and other attractions. If you are not particular about high quality, it is worth a try.
• Ogwora (1/5): Bad - Decapitated facility Nothing working Remove it from your service
• Zahl (4/5): Disappointing -
• John (3/5): It was below my expectations not even breakfast yet I had booked together I had to pay - It's owned by different people and the agents are taking advantage of that hence you get shocked at arrival that you are not booked. It was under construction so full of dust every where
• Tony (1/5): Bad - I booked Ikonia via Booking.com, and payed in advance a month prior to arriving. Upon arrival, the clown at reception reported "We're fully booked". His communication with Booking.com saw no room made available, nor appology. I booked Ikonia purely as it stated on Booking.com 'airport transfer available'. After booking and paying for the room, I emailed Ikonia to schedule airport pick up. The responding email said, "please take taxi from airport[". Useless !! Just to add a further dose of patheticness to their already sordid lack of business skills, no offer to transfer me to another hotel was made. In all, I can only suggest STAY FAR AWAY FROM IKONIA. Anthony Hood, Australia.
• Kimani (1/5): Bad - They sold my room and left me stranded I did not even see the facility The place
• Benteli (10/5): Exceptional - Good service Nothing
• Tom (1/5): Bad - They told me it was fully booked when I arrived at 2am. I had nowhere to go
• Wamucii (9/5): Superb -
• Elizabeth (4/5): Disappointing -
• Martin (1/5): Pathetic - The was no microwave, no gas, nit even a plate. The worst experince ibhave had in years. I left behind a book, but the took and pretended they didnt see it. Tried reaching management in vain. I was ok with the short comings... but not with the dishonesty Get me my book. If you accept visitors make sure you are ready..
• Elisha (9/5): Nice - Nice place
• Matthew (2/5): - They downgraded her room after attempting to cancel our stay while we were traveling to get there. Definitely would not recommend and will not be staying there again.
• Amos (1/5): Bad - I already paid to 109.3USD to booking.com but they took me again by pay bill transaction details is SFE2G3PXSW confirmed ksh 15150 .00paid to William Odhiambo on 14/6/24 at 11.56 Am pls I already paid to 109.3 USD to booking.com but at the time of checkout they took me again by pay bill transaction details is SFE2G3pXSW confirmed ksh 15150 .00 paid to William Odhiambo on 14/6/24 at 11:56 am pls return my money
• Aston (8/5): Very good -
• Brent (4/5): You get what you pay for, but this economic stay might not be worth the trade offs. - Breakfast was great, and the staff worked hard to accommodate us. They need to work on their power supply. Lights, outlets, etc were all poorly wired. The hot water heaters were about the only thing that worked well. The stairs with no elevator option gave us more exercise than we would’ve liked.
• William (2/5): - I didn’t stay there because I asked them to cancel. The receptionist canceled my booking. My money needs to to be refunded
• Gudmundur (10/5): Exceptional -
• Augustine (8/5): Very good -
• Verified traveler (2/5): - After driving around for near 15 m8ns looking for this place, we could not find its location and i had to book another hotel for the night. They gratefully took my money without any service
• Richard (10/5): - Very friendly and helpful staff- gentleman and lady at front desk went above and beyond to make our stay very pleasant! The breakfast was sumptuous!
• Andrew (8/5): - Good hotel, with kitchen & other amenities.

Photos