Sirikwa Hotel
Location: Oloo Street, CBD, Eldoret, Eldoret, KE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Rejuvenate and Relax
Indulge in our outdoor pool, sauna, and fitness center. Unwind with complimentary Wi-Fi, and let our concierge services cater to your needs.
Culinary Delights
Savor international cuisine at sitatunga or enjoy 24-hour room service. Don't miss the daily local cuisine breakfast and unwind at the bar/lounge.
Comfort and Convenience
Experience air-conditioned rooms with free Wi-Fi, cable TV, and coffee/tea makers. Benefit from daily housekeeping and access to essential amenities.
Satisfy your travel desires at Sirikwa Hotel - book your stay now!
Important Information
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 11:30 AM - anytime
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Concierge service
- Wheelchair accessible
- Fitness facilities
- Free breakfast
- Smoke-free property
- Tours/ticket assistance
- Free breakfast (local cuisine)
Rooms Available
-
Standard Double Room
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Deluxe Double Room
1 King Bed
377 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Business Suite
1 King Bed
269 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Executive Suite
1 King Bed
269 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Superior Double Room
1 Queen Bed
269 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Family Room
2 Twin Beds and 1 Double Bed
377 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
-
Junior Suite
1 King Bed
431 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Desk and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Bed sheets not available
Guest Reviews
- Oscar (3/5): The rooms need AC -
- Leah (7/5): Good -
- Nicole (7/5): Good -
- David (6/5): Does the job - The Hotel is ok to good, the staff certainly raise the level. Rooms could certainly do with a refresh, the bathroom is straight out of the 80’s but kept clean. Bedroom windows wouldn't lock, and had gaps that let a lot of noise through. Food was good and varied enough. Overall a pleasant enough stay
- Prudence (7/5): Good -
- Geon (2/5): Very poor - It's expensive when considering prices. Some rooms does not access wifi. Swimming pool has construct but they did not tell it.. Do not go.
- Humoud11 (1/5): Worst of the worst ever - We came for check in in the evening. The receptionist said she has no access to the system to check our booking because only her colleague in the morning has access to the email of booking. Com. After wasting some time to solve this she asked me to show her the booking in my email which k did. The she let us check in saying that BREAKFAST IS INCLUDED. How did she know, I don't know!! We checked in and we ordered a meal from the menu at 7:15 pm. 2 hours passed without bringing the dinner to the room. We called reception (probably the same girl who did the check in) replied saying the food is coming up now. 15 minutes elapsed without anything coming up. We called again, a man replied saying he will check and get back to us which he didn't!!! After another 30 minutes, the food came being cold and awful. When we checked out in the morning, a male receptionist asked us to pay for the breakfast!!! He was rude. No one took any initiative to please us or to apologise or any efforts to compensate us for all the bad experience during the night and in the morning. Literally, THIS IS THE WORST HOTEL I HAVE EVER BEEN TO. We came for check in in the evening. The receptionist said she has no access to the system to check our booking because only her colleague in the morning has access to the email of booking. Com. After wasting some time to solve this she asked me to show her the booking in my email which k did. The she let us check in saying that BREAKFAST IS INCLUDED. How did she know, I don't know!! We checked in and we ordered a meal from the menu at 7:15 pm. 2 hours passed without bringing the dinner to the room. We called reception (probably the same girl who did the check in) replied saying the food is coming up now. 15 minutes elapsed without anything coming up. We called again, a man replied saying he will check and get back to us which he didn't!!! After another 30 minutes, the food came being cold and awful. When we checked out in the morning, a male receptionist asked us to pay for the breakfast!!! He was rude. No one took any initiative to please us or to apologise or any efforts to compensate us for all the bad experience during the night and in the morning. Literally, THIS IS THE WORST HOTEL I HAVE EVER BEEN TO.
- Natasha (8/5): Very good -
- Natasha (8/5): Very good -
- Claude (1/5): Old and run down hotel, unbothered staff - The food Old rooms, worn out furniture and a leaking toilet. The staff were unbothered about simple things like checking me in promptly and couldn't locate my reservation. They even suggested I claim that I did not use booking.com to avoid the commission.
- Fatuma (10/5): Exceptional -
- RAJKUMAR (2/5): - Its not worth the prive laid for???
- Adeyeye (8/5): Satisfactory performance - Satisfactory Nothing
- Githinji (6/5): Pleasant -
- Willem (7/5): it was ok - Breakfast was great. Service at times was slow. Rooms were not that great. the room
- Mohamed (10/5): Exceptional - HjI was a trainer for Inter continental hotel, Mombasa The room cleaners were excellent and those who carried buckets of water along the rooms deserve highest respect. In the bathroom the tapes were hot functioning well. You have to wait for a long time before you get hot water .
- Parthm. (3/5): Poor -
- Winfred (7/5): Good - Staff were friendly. Food was amazing. Room service was great. There was no WIFI. When we raised the concern, they did nothing about it. There was no umbrella to pick guests from the parking lot when it was raining. The showers need a bit of maintenance.
- Vineet (5/5): Passable -
- Paulus (8/5): Very good -
- Benson (8/5): Peacefully. - Location, Friendly staff Flexible check in (arrived to Eldoret on an early flight from NBO and they allowed us to check in) and check out times ( had a late afternoon flight so needed a late check out time and the hotel was flexible) Great selection of meals starting from breakfast A great facility that requires a little touch and sprucing here and there, but a great place.
- Tom (7/5): Best experience I have had in this place. - Breakfast was the best I have ever had. I would recommend to a friend to visit Sirikwa Hotel. Keep it up!! Air Conditioning should be availed in rooms.
- Justinas (9/5): Superb -
- ryanc3 (8/5): Nice pleasant hotel - Booked a deluxe room from Dec 29th to 3rd January, the stay was pleasant, the staff friendly and helpful, the room, well that was an experience, no hot water after 9am as they turned it off,why ,I don't understand, so that alone, be very prepared to arise early from the bed,now the breakfast was a good choice of buffet with hot and cold foods, juices and fruits, on the other hand, the restaurant at night, the service was really slow, and, it can make you get fed up,eat out instead, new years eve celebrations were really nice ,and I would stay again..
- Jayshree (6/5): Pleasant -
- Kennedy (8/5): Very good -
- Jean (8/5): Confortable oasis in Eldoret crowdy center - Personnel was really nice, the facilities are great, room and bed was very confortable. I would be keen to come back there once again. The shower in the morning could be a tough moment because not warm every morning. I could experience some wifi problems so that is something that could be better there.
- Donald (10/5): Great Place To Stay in Nairobi. - Classically Beautiful Property, Exceptionally Professional, Warm, and Courteous Staff. Nothing to complain about
- Jennifer (7/5): Good -
- Mohamed (1/5): At least an alert would have been sent - I did not stay there as they told me they had no room for me despite getting a confirmation from booking.com. I did not even get an email to say there was no room from them or booking.com As soon as I arrived the staff just shouted at me saying NO ROOM go away. I asked for manager and she explained they were full cause they took up a big group of safari company employees. I had to leave and start looking for transport and accommodation and call my clients to come and see me at the new location.
- Techera (4/5): Disappointing - Staff were helpful The hotel didn't have my booking, even though I made the reservation in May 23 for 28th of June 23. I ended up not getting the room that I reserved.
- Carmen (9/5): Superb - The exceptional breakfast, friendly staff. Comfortable bed, very clean atmosphere. Cold shower and clogged sink.
- Kerlos (8/5): Very good - good welcoming people , like the breakfast except strange insect in Juice, all was ok, can be cheaper
- Daniel (8/5): - They are yet to get confirmation from hotels.com on payment
- kennie1996 (2/5): Rude staff - The swimming stuff by the name Andrew was rude after I tried helping one guy from drowning. He didn't make any effort to help. If that's the kind of treatment one gets, I wouldn't recommend anyone to visit this hotel's swimming pool with Andrew still there.
- emmanuelbH8633GD (10/5): Mr. - This place is awesome,the food is very nice let alone the rooms which are well furnished. Other facilities like swimming pool,nice green garden and very hospitable staff. Sirikwa is the place to be, great work,keep it up
- Karolis (8/5): Okay for a short stay - Nice hotel overall, but looks old and worn-out. Ok for a short stay
- Verified traveler (6/5): - Wifi was very weak in the room. Shower curtain in the shower to short, so water spilled on the floor. Mosquito net didn’t fully cover the bed area.
- MTou2020 (10/5): Very enjoyable - I very much enjoyed staying at Sirikwa Hotel. The room was spacious and clean, hot shower, the staff very friendly, the evening and breakfast buffet had a large choice of good meals. The terrace area facing the garden and pool was a real oasis. Would definitely go there again
- 491deneenr (10/5): Made me feel at home - The Sirikwa Hotel was a great place to stay during my two week assignment in the region. The staff knew me by name and made sure I had everything I needed. I asked for a hairdryer and they put me in a room with a hairdryer. I asked for a fan, and they brought me a large oscillating fan. I needed to leave before the breakfast started one morning and they opened the restaurant early for me. I felt comfortable and very supported. The location is also perfect, just a short walk into town. If you are staying in Eldoret, I strongly recommend this hotel.
- wanderlustciru (2/5): Horrible service, even worse experience - I checked in, requested and reconfirmed I was getting a quiet room. I got a very very noisy room, the WiFi is non existent at best. No brief on facilities available or meal times at check in. A little depressing really. Poor maintenance of facilities even door handles, locks are in a sad state. Would NOT recommend
- 815santoshj (4/5): Poor Service - The hotel is old and they have not upgraded the rooms. No Hot water... No Wifi, No AC, No Fan... Sometimes its noisy in the night. Breakfast is limited. Actually, it is not value for money. But in Eldoret, you have limited choice. Cant help it.
- StanislasBK (2/5): Bad value for money: no wifi, no hot water & wrong billing vs agreed - Hi guys, I have spent one night at Sirikwa. I booked it for 1 major reason, during my business trip I needed a comfortable place to work. When arriving there was no Wifi. The staff confirming me that the internet will be back shortly, gently offered me breakfast on the house. after 1h no Wifi so the staff gently offered me a better price for the room (6K vs 7.7K trough Booking.com) still telling me it would come back during the day. Coming back in the evening > 1) No Wifi 2) No hot water (only warm) and no heater in the room 3) Next payment requested by the new staff 7.7K (crazy price for the hotel) 4) breakfast quality was really average 5) Booking.com indicated that this location has fitness which is not the case My conclusion, if you go to Eldoret go to Comfi Inn > half the price, better service, same breakfast and better located Best Stan Barth
- Larry4Africa (6/5): Old and Stately, but awesome managers. - My truck broke down in Eldoret, and I ended up staying here. They have a beautiful olympian size pool, the rooms are a bit dated, but overall the price was good. It was 60 USD, with a great buffet breakfast. I could not get my truck going and had to be in Nrb, for the following 6 days, and they allowed me to leave it at the hotel under their watch, which was very credible. The garden setting is expansive and inviting.
- Verified traveler (4/5): - Nice location. Bad experience while checking in and checking out.
- abdurleone (8/5): Peace and Tranquility - This hotel is in the outskirts of the busy Eldoret CBD and I must say, I was amazed by everything. From the point I stepped in to the moment I check out, Alhamdullillah everything is up to standard. The staff are exceptional in their people skills, shout out to Maureen, their rooms are cozy, spacious with a cool ambiance while the shower is just the right temperature. Their beef is to be framed in a museum while the self service breakfast is just a plus. I’ll definitely visit again in the near future.
- michaelndenga (6/5): Modest environment but good service and helpful staff - Stopped over for nights stay when on a business trip. Sirikwa is still stuck in its glorious past and has unfortunately not embraced change. It good service and helpful staff. It is generally a quite place ideal for business travellers. Breakfast is quite good though limited variety. A la carte menu needs rework with better touch on meals from the Chef. Much room for improvement.
- Imura (2/5): - Check in process was terrible.
- kavatha (10/5): Homely! - The rooms are warm just like their staff. A frequent visitors to Eldoret and I am always assured of a enjoyable stay the Sirikwa Hotel. The food is sumptuous and fresh and the rooms are clean and neat. Keep it up.
- 760joelg (6/5): Good rooms but...... - I visited for a business trip in a company of five. My room was very dusty and my colleagues but it was quickly cleaned on request. The room was good and renovations are ongoing. It's a very busy hotel and in the end, I had a relatively good time.
- Byron78 (8/5): Sparkling. - A frequent visitor previously,this time i stopped for lunch.Pleasant secure spacious car park with a security scanner at the hotel entrance. Lovely new dining room,looking very elegant.Sat on the terrace overlooking the terrace,ordered a pepper steak and enjoyed the wifi and beautiful gardens as i waited.The hotel manager Joyce was kind and pleasant enough to drop by and inquire about my visit which was a pleasant touch. The food itself was a large portion and meaty enough to satisfy most appetites.Great service from Beatrice and Mariam and the other staff. A hotel that has revived memories of its glorious past.Long may it continue. Enjoy this gem right in the middle of the busines district.
- Verified traveler (6/5): Sirikwa Hotel - -Older hotel -Hot Water was not always working -Excellent food
- SavvyTraveler232 (10/5): Excellent Service and Facilities - We visited Sirikwa for an afternoon snack with wifi and drinks by the pool. We were delighted at the excellent service lead by our waiter Samuel who had excellent knowledge of the hotel and its facilities and catered to our every request and need. I would highly recommend Sirikwa Hotel to anyone looking for a high quality entertainment experience in Eldoret.
- Kelvinches (10/5): Best Experience in Eldoret - I would shy off to mention that it was personally my first trip to Eldoret and through hearing from a friend, we chose to spend our vacation at the Hotel at the heart of The fast-growing beautiful Eldoret town. The experience here was unforgetable made great by all available services including swimming pools, room service, ample parking, tight security, cool and lovely tidy enviroment on top of its high qualified professional workers, I cant stop love this place. My family made me promise them to bring them back possibly on Easter Holidays.
- U2536EMalberta (10/5): RENEWED SIRIKWA HOTEL - The hotel has been refurbished and appears sparkling, cool and cozy. This is a place to be for people who wish to spend quality time. I liked the restaurant setting and the ambiance of the hotel generally. And above all, warm and welcoming staff that make one feel at home.
- simongoveyausuk (4/5): I am amazed they are in business. - Well on my last visit about about 8 months ago I wrote about the experience on Trip Advisor because it took 2 hours to get served a salad but I explained they did not have enough staff and the response was that we now have more staff and will do better in future. Today there were many staff huddled together. I had to interrupt them to get served. After one and half hours the smallest pizza I have ever experienced eventually arrived. I complained 3 times to no avail. For goodness train your staff. Hope of help?
- Athol (4/5): Not a hotel for Business traveller. - Very disappointed with standards of welcome, service upkeep of rooms. My booking was 'cancelled' due to a government ministers meeting in Eldoret. Without any notice my booking was cancelled and I was offered one of the basic family rooms if I wanted to stay. I had booked a 'deluxe' room which was confirmed and paid for at time of booking. Expectations were for a in room refrigerator, tea and coffee maker, air-conditioning. None were supplied and the room was on 4th floor - no elevators. The general condition of the room was very poor. No compensation was offered and my protests were met with indifference. I could not recommend this hotel as a hotel that delivers what it shows on the internet. Very disappointing stay.
- Timothy (2/5): Not a pleasant experience - There was a complication with the check in and was made to wait for two hours while they sorry it out. I was given a room I didn’t book (less quality room). Although everything was booked “guaranteed” and paid for they made me and several other guests with the same issue feel like we were in the wrong. Will not stay here again and do not recommend.
- jonatanc849 (6/5): The has a beautiful swimming pool - This hotel looks like had been a nice hotel in the past but need to updated. The hotel got old and need a renovation. They are trying but it is not enough. The good thing is that is located in the city centre and is near everything you need. But if you have a room facing for a cassino in front, be prepared for noise (big noise) at night on the week ends. They are trying but is to far to be a really good hotel. The pictures looks better than it really is. They don't have lift, if you stay in the 4th floor be prepared to use your legs.
- naftalym (6/5): Good but.. - I had a large room to myself, well furnished and comfortable. The food was better than I expected, this is so because the service was underwhelming at best. The staff may need a little polishing, the rooms are ok but the fittings and beddings are ageing. The place is parked with people convening for meetings so there's not a place you can sit and have it all for yourself, whether this is good or bad.. I don't know. But the parking..oh, the parking! It's massive.
- Mica (8/5): Pleasant old school hotel - The Sirikwa is an older hotel, but it is solidly built and has been kept up. The staff is accommodating and the grounds loverly. The dining room is clean, well-lit and pleasant. Although the survey forced me to rate the local area, I have no idea about it. We arrived late and left early.
- MKS (4/5): High Potential wasted - Staff are very weak both technically and in terms of social skills. For example even the F&B Supervisor seemed to lack even the most basic knowledge about wines! They badly need training in both aspects.
- Verified traveler (4/5): Must have seen better days - This hotel must have seen better days, but currently its more rundown, although having said that the staff at the hotel are very friendly and helpful. The description of the rooms on Hotel.com is wrong. Non of the rooms have air conditioning, the floors seem to be sticky, the condition of the bathroom is just about tolerable. Overall the hotel does not seem to impress, even after i changed from standard double room to a "VIP" room.
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