Hatsuhana
Location: 20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313, Hakone, JP
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience - Indulge in rejuvenating massages and spring water baths at our onsite spa to relax and unwind.
Delicious Dining Options - Experience a culinary journey at DINING HANAEMI with local cuisine breakfasts for a fee, ensuring a delightful start to your day.
Convenient Location - Situated near Tenzan Onsen and Tamadare Falls, our hotel in Hakone is surrounded by natural beauty and offers easy access to nearby attractions.
Immerse yourself in comfort, relaxation, and local charm at Hatsuhana in Hakone. Book now for a memorable getaway in the heart of nature.
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 11:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.
Amenities & Facilities
- Full-service spa
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Shopping on site
- Breakfast available (surcharge)
- Full-service spa
- Smoke-free property
- Wheelchair accessible parking
- Parking (limited spaces)
- Free self parking
- Electric car charging station
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Accessible shuttle
- No accessible shuttle
- Thin carpet in public areas
Rooms Available
-
Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)
2 Large Twin Beds and 1 Twin Sofa Bed
939 sq feet
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
949 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
979 sq feet, located on the top floor
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
833 sq feet, located on the top floor
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)
2 Large Twin Beds
471 sq feet
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
948 sq feet
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)
2 Large Twin Beds and 3 Twin Futons
1139 sq feet, located on the ground floor
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
-
Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
993 sq feet, located on the top floor
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)
2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed
862 sq feet, located on the ground floor
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - ground floor
-
Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)
2 Large Twin Beds OR 1 Twin Trundle Bed
704 sq feet
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)
2 Large Twin Beds and 2 Twin Futons
942 sq feet
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)
2 Large Twin Beds
726 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)
2 Large Twin Beds
726 sq feet, located on the top floor
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with digital channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Partially open bathroom, spring water bathtub and separate shower
Practical - Safe, phone, and wardrobe or closet
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Partially open bathroom
- Spring water bathtub
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Guest Reviews
- MASAKO (10/5): - 部屋風呂、大浴場、貸切風呂があり 風呂好きには最高のお宿 食事も美味しかった また利用したいです
- MINAKO (10/5): - 清潔感があり、ウェルカムドリンクやお部屋、ラウンジのフリードリンクは充実してる。 大浴場の露天風呂もとても良い。
- Viktor (10/5): - Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
- RIEKO (8/5): - 昔一度利用しましたが リニューアルして変わらず お部屋、温泉共に とても良かったです。ただちょっと困ったのが スパで疲れを取ろうとマッサージをお願いしたら、今まで経験したことないくらいの弱い力。まだお若く可愛らしい頑張っている子に 何度も強く、、と言えず。やっぱりホテルでやっていくには指導側もきちんとチェックや確認をしてお客様のお相手をさせるべきでは？と 若い方ではなく、ホテル側、スパの責任者に疑問を感じました。フロントに言って３０分くらいベテランの方にやっていただく対応をしっかりしていただけたのは感謝です。 でもそれだけ一泊二日の中でお時間をマッサージに長く使ってしまいました。今後の改善に期待いたします。ありがとうございました。
- Verified traveler (10/5): お風呂も食事もスタッフの皆さまも素晴らしかったです。 - 外国人をおもてなしいたしました。 感激しておりました。ありがとうございました。
- Paolo (10/5): - Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
- Raymond (10/5): - Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
- DAV1D300965 (10/5): Utterly Flawless Luxury in a Incredible Setting - Ultra modern Japanese style with warm welcome and super friendly, kind and professional staff, located in a stunningly beautiful mountain/forest environment. Breakfasts and dinners are simply incredible quality and an impressive variety of dishes are provided in private dining rooms, so with spectacular rooms. Private Onsen are beautiful and well worth booking in advance to avoid disappointment. The rooms are very spacious and wonderfully equipped with their own hot spring bath on the terrace area, out door showers and the most luxurious specification. All drinks, snacks, mini bar and post Onsen refreshments are included on a help yourself basis. Undoubtably the most relaxing experience with food and service that will blow you away. Highly recommended for at least 2 nights, preferably longer if you can manage it!
- Kelvin (10/5): - A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
- TAKASHI (10/5): すべてが素晴らしい - 竹を見、小鳥の声を聞きながらの寝湯は生涯最上位の湯でした。
- Ma Ka Ho (10/5): - All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
- Frvnky (10/5): A wonderful, very modern japanese style hotel - We (two adults with our 13 years old daughter) have been there for two nights. Welcome was very friendly. A pickup from the train station to the hotel is included. We booked a premium C-level room. Plenty of space. A mixture of japanese and western style. One bedroom can be used for two tatami beds. The other bedroom had two queen beds. Plus a large bathroom, a living room and a balcony on the third floor inclusive of an onsen spa. Drinks from the fridge a included. We also got japanese slippers and kimonos. The Kaiseki dinner is in the room rate included. The dinner is served in private rooms. Overall a fantastic expirience. We truly recommend this hotel.
- SHINOBU (10/5): - 館内どこも綺麗で、細やかなサービスが充実しており、ゆっくり過ごすことが出来ました。娘も大満足でまた訪れたいお宿でした。
- LEI (10/5): - Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
- Masahiro (10/5): - The hospitality exceeded my expectations
- Hoi Lun (6/5): 酒店漂亮舒服又乾淨，但可惜… - 酒店房間很漂亮乾淨，住了幾天很舒適，但可惜了…員工非常粗心大意，住了3晚，每晚都能出錯一次，不是大清早按門鈴送錯東西，就是收拾房間把客人東西收掉…..投訴也沒用，員工聽不明白英語阿…另外餐廳的食物也一般般，試過很多家5星級溫泉酒店的晚餐，這家的是最一般和給的食物比較廉價的，另外房間洗澡水壓真的很小…除了這幾個問題，酒店房間是真的很乾淨舒服的
- Man Ching Grace (10/5): - The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
- Elana (10/5): - Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
- Cloriza (8/5): - The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
- Mauricio Alejandro (10/5): - Just love it
- Michael (10/5): - Wonderful experience a superlative modern property with exceptional staff.
- Devin (10/5): - Very reclusive area. Close to nature but far from everything else.
- Verified traveler (8/5): 緑に包まれる極上の風呂時間 - 2022年リノベで、すべてが清潔でシンプルなセンスの良さが際立つ。全室備え付けの露天風呂で緑を眺めながらゆったりと過ごす時間も貴重だし、大浴場のとろとろの泉質は極上。サービスも過不足ない。 惜しむらくは食事。けっして悪くはないのだが和食に「モダン」がつくと小手先の工夫に陥りがち。素材はいいのだから、果物にゼリーをかけたり極小のフカヒレを無理に入れたりキラキラさせずとも、素朴な日本料理でいいのでは。お肉も脂たっぷりで、かなり若い人や外国人に向けているのかもしれないが。 けれど総じては満足のいく大罪だった
- ingloongy (10/5): Almost flawless in every way and definitely worth another visit - We have been to quite a few onsen ryokans in Japan, ranging from the very traditional ones to modern ones. This ultra-modern onsen ryokan is right up there with the best. Everything is done to perfection, especially the hardware. The stand-out feature is a slope car that transports one within the onsen block from the ground floor to the 4th floor. The public baths which are located on the ground floor and second floor are outstanding especially the ground floor onsen which has 4 different types of baths to offer. The guest room is of a generous size with relaxing furniture which also allows one to work on the laptop if the need arises. Food portions served at breakfast and dinner are large and strikes a good balance between vegetables and meat. Transport to Hakone town is also easy with a bus stop just outside the ryokan. The bonus is that the ryokan arranged a shuttle bus to take us to the ryokan and also sent us to the railway station upon check-out. The only slight shortcoming I identified was that the briefing provided by the staff at the time of check in is not comprehensive enough, as the staff completely omitted to mention that the public onsens are located in a different block served by a slope car which should take centre stage in their briefing!
- sinneli (10/5): Beautiful place and experience - Arriving at Hatsuhana means diving into a world of luxurious relaxation. We had a nice suite with a private onsen on our terrace. Nevertheless we tried one of the spacier private onsen which was spectacular. Booking in advance is recommended. A maximum of privacy is guaranteed in private dining and breakfast rooms. We could not try any treatments because they were already fully booked. Communication is a little difficult because only a few staff members speak English.
- bosoxpride101 (10/5): Umtra-luxurious ryokan with public & private onsen & 9-course kaiseki meals - Odakyu Hotel Hatsuhana is a luxurious onsen/ryokan that was recently renovated and it showed on its amenities and price tag. We were there in Feb 2023 for 2 nights which included breakfast and 2 kaiseki dinners. The highlights were the large private open-air onsens. It was even more spectacular when it snowed on our last day. Most travelers will take the Romance Car to Hakone, we took the JR to Odawara Station and rented a car to explore Hakone. The hotel entrance/lobby oozed opulence: luxurious sofas, fire place, bottomless champagne/wine/coffee. We booked the Comfort room for JPY86,300 per night, it was actually the cheapest room here, yikes. Furnishings were new and comfy: lounge chair, HD TV, super comfy queen beds, large bathroom with separate bathing area before you hop into your own private onsen on the balcony, with a view of the majestic green mountain to boot. There are multiple public baths which we relished, but there are also 4 large private baths that you can RSVP (no additional fee) for 45 min sessions. Akari was nice but our favorite was def the Kawato private bath. It was open-air, quite large, and you are few feet away from the trees and the forest. We went there twice, the 2nd time it snowed heavily and the experience was surreal. Because it's a private bath, you can take all the photos and videos to your heart's content. There are endless supply of beers and milk, you just grab it from the mini fridges, no extra charge. There was a cable car that takes guests from their rooms to different onsen and various floors, so cool. For the meals you can choose Western or Japanese Our Japanese BF was good, but the kaiseki dinners were fantastic: wagyu beef, shark fin soup, pasta, sushi, etc. Guests dine in their own private rooms. If you are still thirsty or hungry, the lobby offers 24 hr beer/wine/champagne/coffee, also afternoon snacks and desserts. During our 3-day stay we saw everything: rain, sun and then snow at the end. The snow made it hard to drive but it was spectacular for taking photos and videos
- Verified traveler (10/5): - 女性にうれしい宿、の看板に偽りなし！母娘で滞在しましたが、お湯もお食事もサービスもとても満足しました。ぜひ再訪したいと思う、数少ない宿です。
- Verified traveler (10/5): 気持ちよく過ごせました。 - 大変快適に過ごせました。 湯量も豊富で、いろんなお風呂が楽しめ、良い温泉です。 スタッフの皆さんがにこやかで、気持ちよかったです。 化粧落とし（クレンジングオイル）が置いてあれば良かったです。
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