Tesouro da Baixa by Shiadu

Location: Rua Dom Duarte 3, Lisbon, pt

Star Rating: 9.6 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Non-smoking throughout
• Shared lounge/TV area
• Concierge service
• Allergy-free room
• Public transport tickets
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room

  The superior family rooms have two communicating rooms with two double beds, a private bathroom with complimentary toiletries, air conditioning/heating, desk, telephone, coffee machine, mini-bar, safe, cable TV and Free WiFi.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Key card access

• Double Room

  The standard double rooms have a double bed, private bathroom with complimentary toiletries, air conditioning/heating, desk, telephone, coffee machine, mini-bar, safe, cable TV and free Wi-Fi.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Key card access

• Superior Double or Twin Room

  The superior double rooms have a double bed, private bathroom with complimentary toiletries, air conditioning/heating, desk, telephone, coffee machine, mini-bar, safe, cable TV and free Wi-Fi.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Key card access

• Junior Suite

  Junior suites have a living area, bedroom with a double bed, private bathroom with complimentary toiletries, air conditioning/heating, desk, telephone, coffee machine, mini-bar, safe, cable TV. and free WiFi. When booking for 3 people, an extra bed will be added in the room, included in the price.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Key card access

• Signature Suite

  The deluxe suite stands out for its decoration and 19th century carved ceilings and has a double bed, private bathroom with complementary toiletries, air conditioning/heating, desk, telephone, coffee machine, mini-bar, safe, cable TV and free Wi-Fi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Satellite channels
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Key card access

Guest Reviews

• Mon (9/5): -
• Thomas (10/5): - Super Frühstück, Sehr freundliche Mitarbeiter , wir durften sogar unsere Fahrräder mit aufs Zimmer nehmen.
• Sara (10/5): The best hotel I’ve stayed in Europe by FAR - Property was great, our room was amazing, the towel heater was a really nice touch, breakfast was fenomenal and location is truly central, and the staff even better!
• Amiee (10/5): Perfect stay in Lisbon! - This property was clean in a wonderful location and the included breakfast was excellent.
• Gábor (10/5): - Very good location, 35 min from the airport (by Metro), metro green line 50 meters from hotel, few minutes from downtown by walk, very kind staff, simple but good breakfast, good choice
• Bianca (9/5): - Sehr gutes, abwechslungsreiches Frühstück mit sehr gutem Kaffee. Sehr zentral gelegen. U- Bahn, Straßenbahn in unmittelbarer Nähe und Fußläufig gut zu erreichen. Bushaltestelle direkt vor der Tür. Sehr hilfsbereites Personal. Nichts.
• kr.nataliia (10/5): - Everything was amazing Nothing
• juan jose (9/5): -
• pfevran (8/5): - Πολύ καλή τοποθεσία στο κέντρο της Λισαβόνας με εύκολη πρόσβαση στο αεροδρόμιο και στα μέσα μεταφοράς αλλά και για βόλτες με τα πόδια. Πολύ ευγενικό και εξυπηρετικό προσωπικό. Καθημερινή καθαριότητα. Το πρωινό απλώς τίμιο για την κατηγορία του ξενοδοχείου. Αρχικά μας δόθηκε δωμάτιο χαμηλότερης κατηγορίας από αυτό που είχαμε κλείσει. Ήταν οφθαλμοφανές, αλλά το έγραφε ξεκάθαρα και στον πίνακα πίσω από την πόρτα. Παρά την αρχική άρνηση από πλευράς τους και την αδυναμία αλλαγής λόγω έλλειψης διαθεσιμοτητας, τελικά μετά από δική μας επιμονή βρέθηκε την άλλη μέρα διαθέσιμο δωμάτιο στην κατηγορία που είχαμε πληρώσει. Εν τέλει όλα καλά αλλά δεν ξέρω τι θα συνέβαινε αν δεν επιμέναμε. Μέτρια ηχομόνωση στα δωμάτια.
• Sheilagh (8/5): Great staff, clean and quirky with amazing facilities and breakfast. - Very quirky and better than the first impression
• Cristina (9/5): - We loved the hotel property, the staff, and the accommodations. However, the street entrance was somewhat inconvenient when requesting an Uber or when being picked up by tour buses. The hotel itself is much nicer than the impression given by the entrance area. It may be worth exploring with neighboring properties whether there is a possibility of providing an alternative entrance to the hotel. As explained, it is not very pleasant to walk through an aisle of red curtains at night in order to reach the lobby. It does not feel particularly welcoming and does not reflect the quality of the hotel itself. In addition, the street does not offer a convenient or safe area for Uber pickups or tour bus drop-offs and pickups.
• Serbu (10/5): -
• Greg (10/5): - We lucked out to reserve the 4th floor suite which was beautiful and historic with windows in 2 directions and very historic design - at a reasonable price. Great breakfasts also
• Michele (10/5): We thoroughly enjoyed our stay. Would highly recommend. - The location is perfect! The breakfasts were so fresh and delicious!!
• Veronica (10/5): -
• Harush (9/5): מעולה - מקום מאוד מרכזי. החדר גדול, מרווח ומאוורר. חדר נקי. ארוחת בוקר מעולה. צוות נהדר.
• Beatriz (9/5): Excelente -
• Chantal (9/5): Très agréable - Emplacement très bien Accueil super
• Alfano (8/5): - La atención del personal El ingreso al edificio compartidocon una zapateria, el cuarto sin vista desde la cama y teníamos que tomar 2 ascensor para llegar al cueto
• Azucena (10/5): Super recomendable - Habitación amplia, bien iluminada y limpia. Personal super amable. Desayuno muy bueno Todo me.gustó
• Mann (8/5): - The location was great, my room was a good size and clean. The staff were amazing and really helpful.
• Parkes (8/5): Delicious breakfast - Great location. Room comfortable. Breakfast was excellent.
• Negromanti (8/5): - Camera capiente e personale gentilissimo. Il bagno era molto rumoroso, lo scarico del WC aveva qualcosa che non andava. Non esiste una vera e propria reception.
• Lyu (10/5): - 位置好，电车站地铁站很近。酒店入口和一家鞋店是相通的，首次入住要按门铃。前台服务非常好，给地图，给旅游攻略，适合旅游。水吧一天都提供免费的饮品和蛋挞。
• Dana (9/5): - The location, wonderful breakfast.. the staff were amazing and so helpful. It is the greatest location, right in the center and still the place was quiet and relaxed... No noise at night. The room is simple but with all we needed.
• Nurdan (10/5): Baixa’nın göbeğinde keyifli bir tatil için kesinlikle öneririm! - Konumu mükemmel. Tüm turlar otele 3-4 dk uzaklıktaki yerlerden düzenleniyor. Otel çok güvenli, dış kapısı dahi otel kartı ile korunuyor. Tertemiz, güzel ve kendi üretim bahçelerinden, köylerinden ürünlerin geldiği bir kahvaltı. Ayrıca kendi ürünlerini (sabun, lavanta zeytinyağı, çayı gibi) otelden satın da alabiliyorsunuz. Çalışanlar çok güleryüzlü ve yardımsever. Sizi bir Lizbon haritası ile karşılıyorlar. Aşırı gürültülü bir sokağa rağmen sessiz odalarda konaklama şansınız oluyor. Çıkış yaptığımda kilitli dolaplarına valizimi bırakıp gün boyu gezme şansım oldu, bagajla bu çok zor olurdu. Umarım tekrar görüşürüz. Her şey için teşekkürler!
• Ines (9/5): -
• WEIPING (10/5): Wonderful experience! - Elegant, decent, and comfortable room, staffs are warm, friendly, and very helpful. Saw a few tiny bugs on croissants.
• Markéta (10/5): - Poloha, ubytovani, personal
• Tina (10/5): Fantastisch! We komen terug naar Lissabon en dan boek ik terug dit hotel! - Super locatie, vlakbij de metro. Personeel heel vriendelijk en behulpzaam! En het ontbijt was voortreffelijk. Heel veel variatie! Absoluut niets!
• Simona (9/5): - Posizione, staff, colazione, camera, atmosfera
• Roopa (5/5): Good location, but room assigned to us negated the experience - Breakfast, Location of hotel and size of the room were all good. The room assigned to us faced the building next door and specifically, their hanging laundry was the sight that greeted us when we opened our windows. Not a pleasant experience to notice someone's underclothes during a vacation.
• Lambert Adrianus (10/5): -
• David (9/5): Heerlijk, een aanrader! - Perfecte ligging, heerlijk ontbijt en vriendelijk personeel.
• Iris (10/5): -
• giovanni (10/5): Breve ma intenso - Camere pulite , personale gentile si trova in centro e questo è fondamentale per muoversi a piedi . Colazione ottima. Hotel silenziosissimo
• Karine (8/5): Très agréable - Très bien situé, personnel très sympathique. Petit déjeuner correct. Fuite dans la salle de bain
• Patrice (8/5): Très bien, mais... - Deuxième séjour dans cet hôtel pour nos vacances au Portugal après une excursion à Cascais. Chambre très spacieuse et calme malgré sa position dans l'hyper centre de Lisbonne. Petit déjeuner très complet. Après y avoir dormi 6 nuits lors de notre séjour en début de semaine, nous y sommes retournés pour la dernière nuit après une excursion de deux jours à Cascais et avant le retour en France. Arrivés à 13h30 et donc avant les 15h00 "réglementaires", il nous a été signifié que la chambre était prête mais qu'il nous fallait payer un supplément pour y rentrer avant 15h00. Quand on a payé en tout aux alentours de 1700 € notre séjour dans cet hôtel , nous n'aurions pas vu d'un mauvais œil qu'on nous fasse grâce de l'heure et demi d'avance...Cet absence de geste commercial est pour le moins maladroit... De plus la salle de bain de ce deuxième séjour était ridiculement petite ( environ 3m2, WC compris...). Difficile de s'y mouvoir pour la toilette, quant à l'usage des WC, mieux vaut être agile...Bref, chambre N° 31 à éviter pour sa salle de bains ou bien juste pour une nuit si vous êtes contorsionniste... Le reste de la chambre était parfait.
• Nan (8/5): -
• SMO (9/5): - Central location and great breakfast. Our Family Room had a nice view of city rooftops and the Castelo.
• Mary (10/5): Our second visit and it bettered the first. - Very comfortable, good sized bathroom. Excellent breakfast with wide range of freshly prepared foods. Friendly, helpful staff giving good recommendations on places to visit. Central location. Nothing
• Simona (5/5): -
• Ashley (9/5): Wonderful hotel in a wonderful location. - Location was great, breakfast was delicious, even the free snacks in the afternoon, and the staff were helpful and friendly. Our room was comfortable and spacious with a gorgeous view of the fort on the hill. The one drawback for our stay was the fact that the shower drain would smell when not in use. Unfortunately, I believe it wasn't an issue that could have been resolved during our stay.
• Cintia Mayumi (10/5): -
• Alessandro (9/5): -
• Patricia (9/5): - Sehr sehr freundliches Personal. Super schönes Frühstück mit köstlichen, vielseitigen Produkten.
• Wanderer63034122179 (4/5): Hygiene Concerns and Inadequate Handling by Management - We stayed at Tesouro da Baixa for three nights as a couple. While the location is excellent, our experience was unfortunately affected by a serious hygiene issue: we found a cockroach in our bathroom on the first night (see photo). We immediately informed the staff, who responded promptly and removed the insect. As the hotel was fully booked in our room category, a room change was not possible. However, an upgrade appeared to be available, but was not offered. We were informed that no decision could be made at that time, as the responsible manager was not present during the night shift. What was more disappointing was the management’s handling of the situation afterwards. Despite clear photographic evidence and confirmation from the staff on site, the hotel questioned the incident and refused to offer a reasonable compensation. At this price point, we expect both a clean, pest-free environment and professional handling of such issues. While we understand that incidents can occur, the lack of appropriate service recovery was disappointing. Due to this experience, we cannot recommend this hotel.
• myriam (9/5): -
• Neysmith (9/5): -
• Patrice (10/5): Étape idéale pour escapade Lisboète - Hotel idéalement situé en plein cœur historique de Lisbonne. Proximité immédiate du métro et du Tram. Personnel tres accueillant et professionnel. Propreté de la chambre et salle de bains/WC irréprochable. Petit déjeuner très complet. Un vrai coup de cœur. Un peu sonore mais sans conséquence sur l'ensemble du sejour et tarif un peu élevé.
• Kerem (8/5): - Konum gerçekten iyi. Metro istasyonu ve gezilecek yerler çok yakın. Kahvaltı çok verimli olmasada yeterliydi. Özellikle çocuklu ailelerin rahat edebileceği bir tesis.
• João (8/5): -
• Gitte (9/5): Hyggeligt hotel i centrum - Hyggeligt hotel i centrum .
• Helga (9/5): -
• Lebas (10/5): Très bien situé, petit déjeuner savoureux varié et copieux - L’hospitalité et l’attention porté au client
• Julie (10/5): Nice funky place - Great location. Lovely room. Nice decor. Nothing.
• JUAN (10/5): Un verdadero Tesouro en Lisboa! - Excelente servicio, amabilidad total, cortesía! Gracias Joao, Madalena, Penelope! Todo estuvo muy bien
• Aimee (10/5): Great stay. Wonderful staff, nice breakfast and beautiful rooms. - The hotel was beautiful. The rooms were clean and comfortable. The staff were extremely helpful and accommodating. We had an amazing view of the castle from our room! The hotel was right at the edge of what seemed like a sketchy area. If you turned right out of the hotel you were in the middle of a busy, safe area. If you turned left, the neighborhood instantly changed. We also had an issue turning in the air conditioner. Luckily it wasn’t too hot out. We could/should have easily asked for help.
• Roger (8/5): -
• Subedi (9/5): -
• Tom (10/5): Excellent hotel, breakfast,location and fantastic staff! -
• Andriy (10/5): -
• Ramya (10/5): -
• Eduard (5/5): -
• Gabriele (9/5): - Sehr freundliches, hilfsbereites Personal. Alles war sehr sauber. Sehr nettes Frühstück, es wurde stets nachgelegt, das benutzte Geschirr immer sofort abgeräumt. Kaffee, Säfte und Wasser durfte man sich jeder Zeit nehmen. Sehr gute Lage. Vielen Dank! Wir kommen ganz bestimmt wieder:) Da gab es eigentlich nichts. Es war alles prima. Vielleicht etwas mehr vegetarisches auf dem Buffet.
• Dursun (6/5): -
• Helena (10/5): -
• darlene (7/5): Overall good value for money - Large room, bathroom amenities super, great breakfast, excellent location Didn't have two single beds despite confirming that this request would be granted Access to hotel dodgy and a bit dilapidated past indoor shoe stores and upstairs in a maze-like setting
• Geir Helge (9/5): - Very good breakfast. Good location
• Sabrina (10/5): Super séjour en famille, personnel chaleureux et emplacement hypercentte - L’accueil, l’attention du personnel et l’emplacement de l’hôtel.
• Joergen (8/5): Personalet gjorde ett fantastisk godt inntrykk og var hjelpsomme med alt. Beliggenheten var utmerket - Utmerket frokost, godt over forventningene. Utvalget var variert, ferskt og smakte veldig godt. Du fikk tilbud om forskjellige varianter av egg i tillegg. Bordene ble ryddet og vasket kontinuerlig. Rommene var fine, og renholdet veldig bra, men vi savnet ett bord på suiten vi hadde, hvor vi kunne sitte og slappe av med litt snacks og drikke.
• Martin (10/5): wunderbar - Hotel mit Charme und perfektem Persoanl
• Michael (9/5): -
• Dejan (9/5): A pleasant and comfortable stay with authentic charm and a sustainable concept. - We had a very pleasant stay at Tesouro da Baixa by Shiadu. The food was a highlight, coming directly from the hotel’s own farms – fresh and delicious. The location is excellent, just a short walk from the main street leading to the triumphal arch, perfect for exploring Lisbon. Staff were friendly and professional, and everything worked smoothly during our stay. The interior is clean and decorated with antiques from the early to mid XX century, such as old telephones, gramophones, and restored furniture. The concept is about sustainability – giving new life to old pieces instead of throwing them away – so it’s modest rather than luxurious, but very charming and authentic. Great food, perfect location, friendly staff, unique sustainable design. Nothing important.
• Abhijit (10/5): One of the best places to stay for the staff, location and quality of the hotel. - The best hotel. Great location, excellent rooms, super awesome staff and super breakfast. Nothing
• Abhijit (10/5): If I ever come back to Lisbon, will always book and stay at this hotel. It was the best experience of our entire trip. - The entire experience was outstanding. The hotel is in a superb location. Very close to all key tourist locations and some great dining options. The hotel looks modern. Rooms are huge. Bed was the best. It was cosy, comfortable and the room was super airy with plenty of natural light. The staff was exceptional. They were always super helpful, readily helped with information and very polite. The breakfast was very indulgent. Nothing.
• Alena (9/5): -
• Jennifer (10/5): Superb!! - It was a great location and really great staff! The breakfast included was the best ever- so many delicious choices! The staff was very nice and always looking for ways to help- so polite and genuinely there to help. The coffee and evening snacks were great too! I would definitely stay again!
• Erica (9/5): Very comfortable - The mattress was super comfortable, shower excellent pressure, the staff very professional and accommodating and the breakfast was a good variety with fresh ingredients from a local farm. The antique decor on each floor provided a nice ambience and the manager was very personable and greeted me by name at breakfast. I liked everything. This is just a suggestion, a communal microwave in the lounge area for guests to share would be helpful.
• Cleonice (10/5): -
• Roxx (10/5): Perfetta! - Tutto Nulla
• Laure (9/5): Très bon sejour - Le petit déjeuner etait très complet, l'hôtel très bien situé. Les chambres standard sont spacieuses. Hotel un peu bruyant, et surtout la nuit ou on entends beaucoup l'extérieur
• Ekaterina (10/5): -
• Silvana (8/5): -
• Stefania (9/5): Fantastico - Posizione fantastica, personale gentilissimo, colazione eccellente Nulla
• Hildegard (9/5): - Toller Standort- außergewöhnlich nettes Personal- leckeres Frühstück
• Tom (10/5): -
• Paola (9/5): - Gentilezza staff, posizione centrale, pulizia, colazione, atmosfera. Niente
• Inna (10/5): Дуже гарна локація, сервіс на високому рівні. Оточують турботою. Сніданок, можливість залишити речі. - Дуже гарна локація та сервіс на високому рівні. Тебе оточують турботою. Нам пішли назустріч та ми залишали чемодани в день до заселення та після виселення. З радістю йдуть на зустріч.
• Jindřich (9/5): - Friendlyness. Breakfast. It was a bit cold in the rooms in December.
• Antti (9/5): - Aamupala oli hyvä ja monipuolinen. Huone oli upea ja hiljainen vaikka sijainti oli kadun puolella. 24h kahviautomaatista plussaa. Sijainti oli erinomainen. Metrolla pääsee lentäkentältä ihan viereen. Kauppa vieressä. Sänky oli mielestämme hiukan liian kova.
• Reinfried (9/5): -
• Cees (9/5): Heerlijk verblijf en zeer vriendelijke personeel. - Ligging in het centrum. Alles goed bereikbaar. De kamer was n beetje gehorig van mensen in de kamer ernaast en de mensen die over de gang liepen.
• Barak (9/5): A very pleasant experience, we will definitely come back in the future. - The staff were extremely courteous and helpful, the room was spacious and clean, the location was perfect and the breakfast was excellent. Nothing - everything was good.
• HINANO (9/5): -
• Ekaterina (10/5): - The location, service, and breakfast were excellent! The hotel is located next to the famous elevator, the ferry, and Praça do Comércio. The staff at the hotel were very pleasant, helpful, and polite. The breakfast was rich and delicious!
• Marina (10/5): Hotel nos atendeu muito bem, destaque para o excelente atendimento - Localização do hotel fantástica Alto valor da diária
• Leon (9/5): Property and staff contributed greatly to an enjoyable Lisbon experience for us. - Staff was helpful and extremely friendly. Central location was perfect for first time visitors to Lisbon with limited time in the city. Breakfast was a treat! Awkward to get into to check in.
• Long Wai (8/5): - 位置
• Elena (9/5): Unexpectedly pleasant - Excellent location, spacious, quiet colonial-style room, delicious breakfasts The shower stall was leaking heavily. We had to ask the staff for egg dishes, and there were not enough cutlery sets.at breakfast

Photos