Explorer Deluxe Hotel

Name: Explorer Deluxe Hotel
Address: Jirón Ayacucho 734, Chachapoyas, pe

Location: Jirón Ayacucho 734, Chachapoyas, pe

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Explorer Deluxe Hotel, just 150 meters from the city's main square, offers a luxurious stay in Chachapoyas. Each room is equipped with cable TV, a private bathroom with free toiletries, and some even feature air conditioning. Wake up to a complimentary daily breakfast during your stay.

Exceptional Facilities
Guests at Explorer Deluxe Hotel can enjoy a 24-hour front desk, a relaxing terrace, and a convenient snack bar. Additionally, take advantage of the shared lounge and luggage storage facilities. Parking is complimentary for all guests.

Convenient Location
Situated only 3 km from Chachapoyas Airport, Explorer Deluxe Hotel provides easy access for travelers. Book your stay now and experience the perfect blend of comfort and convenience.

Important Information

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 01:00 PM - 11:30 PM

Check-out: 01:00 PM

Amenities & Facilities

Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Allergy-free room
Public Bath
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Mobile app for room service
Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Classic Triple Room

Offering free toiletries, this triple room includes a private bathroom with a shower. This triple room features a private entrance, a dining area, a flat-screen TV and an outdoor dining area. The unit offers 3 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Deluxe Queen Room

The double room offers a private entrance, a dining area, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Cots
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Standard Double Room, Mountain View

1 Double Bed
Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Deluxe Single Room, 1 Large Twin Bed

1 Large Twin Bed
129 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 1 (1 Adults)
- Shower
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Superior Double Room, City View

1 Queen Bed
Overlooking the city

Internet - Free WiFi
Entertainment - Flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Soap
- Laptop-friendly workspace
Single Room

This single room features a private bathroom and cable TV.

Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Standard Twin Room

This twin room features a private bathroom and cable TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Deluxe King Room

This double room features air conditioning, a private bathroom and cable TV.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Tile/marble floor
- Dining area
- Wardrobe or closet
- Hypoallergenic
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Deluxe Family Room

Featuring free toiletries, this family room includes a private bathroom with a shower. This family room has a private entrance, a dining area, a flat-screen TV and an outdoor dining area. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window
Deluxe Double or Twin Room

Providing free toiletries, this twin/double room includes a private bathroom with a shower. This twin/double room features a private entrance, a dining area, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Toilet
- Private bathroom
- Dressing room
- Private entrance
- Dining area
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Shampoo
- Conditioner
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Key access
- Window

Guest Reviews

Sorin (1/5): Be aware of scams - The hotel is close to the central square. The rooms are big and they are cleaned everyday. Breakfast is basic. And this is where the good things end. From the beginning the receptionist tried to scam me. When I arrived at the hotel the receptionist told me that she could not find my reservation. I showed her my reservation on my phone and she called another person. In the end, she found my reservation and after I showed her the description of the room on Booking she gave me a similar room but with 2 single beds instead of a double bed as I booked. She told me to pass by the reception later in order to pay to her colleague because she could not receive the payment - strange right ? Ok, the night came so I went to the reception to pay for my reservation. This time there was a guy and the first thing he told me was that I should cancel my reservation on Booking and that he will make me a new reservation. This seemed very dodgy for me. Then he told me that he could not find my reservation. After a little back and forth when he told me again I should cancel my reservation on Booking he tells me that I reserved a room with one double bed and that I got a room with 2 single beds, hence I need to pay more. Of course I started to get angry. First of all I didn't ask for any room upgrade. I accepted the room I was given. Secondly if you say you can't find my reservation how come you know which room type I reserved ? strange right ? Ok, as these first attempts of scams failed he went to the next one - the payment. I offered to pay in cash in USD as I previously did in other places in Peru. He told me it wasn't possible. I needed to pay in soles but at the exchange rate of the hotel, not at the Exchange rate of the Bank of Peru. The reservation on Booking was in USD. After a somewhat tense discussion I finally caved in and paid the extra 13 soles he was asking. In the end I spent more than half an hour at the reception for basically him trying to scam me. All of this from the beginning seemed just a staged piece of theatre. Shame on you.
Nieves (8/5): Comodo y seguro - La ubicacion y la higiene Necesitarian variar un poco mas el desayuno
Vinces Alexander (9/5): - Habitación Amplia
Joselyn Lizzet (7/5): bien - buen desayuno, y ubicacion cercana a la plaza la habitacion que me toco, tenia como un tragaluz que conectaba con la habitacion del piso de arriba, y se escuchaba.
Varas (10/5): - El personal muy amable, las instalaciones limpias y la ubicación excelente, cerquisima a todo.
Suarez (5/5): - Desayuno limitado... Reflejo de sus instalaciones
cesar (7/5): - Breakfast was quite pleasant, and the staff were attentive and friendly. The hotel is well-located, and the staff make it easy to arrange transportation around the city! The room was spacious, and the beds were comfortable. The bathrooms were more than acceptable! The only thing I didn't like was the entrance staircase—it's a bit steep!
ANGEL (6/5): - La ubicación El precio
Cécile (8/5): -
Chrystian (8/5): -
Manuel Alonso (10/5): - La amabilidad de los encargados .
Ingo (9/5): -
Shadia (9/5): -
Noam (8/5): Recomendado para estadía en Chachapoyas - Buena ubicación y relación calidad precio
sudhahar (3/5): Very bad experience. 2 sleepless nights. - Walking distance to the plaza. Restaurant staff. Street (car, pedestrian) noise all night. Very bad single pane glass windows, no gap seals. No table lamps as shown in booking images. One light for the whole area. The hotel added 5% surcharge for using credit card for payment - this was not anywhere in the booking payment description or final payment area. (Credit card information was a must to book rooms)
Momo Viajera (10/5): Como en familia - El personal del hotel sobre todo Paola que nos estuvo ayudando a resolver cualquier duda o problema y los desayunos. Reservamos una habitación a la calle porque era más grande y bonita pero al verla nos dimos cuenta que era algo ruidosa. Solicitamos un cambio y nos lo hicieron sin problema
marja (8/5): -
Suzanne (7/5): -
Nataly (10/5): Buen descanso - Agua caliente, habitacion amplia con vista a la calle, muy amables, cama comoda El wifi no funcionaba bien, no pudimos conectarnos :(
Virginia Castellano (9/5): -
Henry (10/5): Central location with great service - Just 1 1/2 blocks away from the main square
Lizet (9/5): Excelente servicio - Buena atención de parte del hotel, excelente desayuno y habitaciones amplias.
Kathy (7/5): Nice breakfast, quiet, good location in Chachapoyas. - Breakfast was good—served individually. The location was great—2blocks from a central square. The room I had was quite large snd quiet after about 9 at night. The shower was hot. It would have been helpful if I spoke Spanish.
John (10/5): Great place in a cute town - Close to the plaza Quiet Big room Ok breakfast Very nice staff. Especially Paola A little cold at night, but that seems to be all the hotels in the mountains in Perú
Károl (10/5): Exceptional -
Geoffl (10/5): Exceptional -
Austin (10/5): Exceptional -
Bogdan (9/5): Superb -
Emil (8/5): Very good -
Paula (10/5): Exceptional -
Paige (7/5): good stay during the festival - The room was spacious, the shower was hot and the room was clean. Great location close to the main square. It was quite loud, you could hear people walking around and talking in communal areas.
Ana (9/5): Superb - Location and staff
Ekaterina (9/5): Superb - The hotel is very clean, the room was big with mountain view. In Saturday since 4 p.m. till midnight, there was a very loud music from one of the nearest houses.
Verified traveler (10/5): - The staff was very helpful always. There was nothing we had to complain about.
Verified traveler (8/5): - Deben poner cortinas en los cuartos entra mucha luz
Verified traveler (8/5): Good sleep in Chachapoyas - The room size was spacious, and it was clean and comfortable. They only offer breakfast which is included in the room rate, it is self-service, buffet style. In this dining area, service could have an extra hand to be great. Overall, good value for the cost.