Hotel Otrar
Location: Gogolya Street 73, Almaty, 050002, Almaty, KZ
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover the perfect getaway at Hotel Otrar, where comfort meets convenience in the heart of Almaty.
Recreational Delights
Unwind at our state-of-the-art indoor pool or shed your stress in the sauna. More excitement awaits at our vibrant nightclub, ensuring your nights are as enjoyable as your days.
Culinary Experiences
Savor delightful meals at our on-site restaurant, or enjoy a casual snack at the coffee shop. With 24-hour room service and two bars, we cater to your every craving at any time.
Comfort & Connectivity
Relax in one of our 161 air-conditioned rooms equipped with refrigerators and minibars. Complimentary Wi-Fi keeps you connected, while our friendly concierge services help you easily explore nearby attractions.
Book your stay at Hotel Otrar today and indulge in the luxury and convenience you deserve!
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Clothing is optional at this property.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Area shuttle (surcharge)
- Nightclub
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Steam room
- Elevator
- Fitness facilities
- Free breakfast
- Nightclub
- Safe-deposit box at front desk
- Free newspapers in lobby
- Tours/ticket assistance
- Area shuttle (surcharge)
- 24-hour business center
- Airport transportation - pickup (surcharge)
- Free buffet breakfast
- Mosquito nets
- Reception hall
Rooms Available
-
Standard Twin Room
2 Twin Beds
149 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Presidential Suite, 2 Bedrooms
2 Double Beds
1321 sq feet
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Suite
1 Double Bed
449 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Business Double Room
1 Double Bed
149 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Business Single Room
1 Twin Bed
149 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Junior Suite
1 Double Bed
300 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Standard Single Room
1 Twin Bed
149 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
-
Business Twin Room
2 Twin Beds
149 sq feet
Internet - Free WiFi
Entertainment - Premium channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), and 24-hour room service
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe, iron/ironing board (on request), and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Low-height counters/sink
Guest Reviews
- Jose Antonio (2/5): Si lo escoges te arrepentirás - El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
- Jose Antonio (2/5): Si lo escoges te arrepentirás - El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora esta totalmente desfasado. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
- Holm (8/5): - Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft.
- Natalia (2/5): Не рекомендую - Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды.
- Khwaja (10/5): - safe and good
- koichi (8/5): パンフィロフ公園すぐ近くのホテル - パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。ｺｸﾄﾍﾞﾊﾟｰｸへのﾛｰﾌﾟｳｪｲ乗り場までも何とか歩いていけました。空港までのタクシーも1800ﾃﾝｹﾞぐらいで手配もしてくれました。
- Alexander (4/5): Really hard beds but the staff was nice - The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful.
- Pavel (10/5): - Excellent property and service
- Dongki (6/5): 친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편 - 호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다.
- Raj Kishor (8/5): - Good Hotel located in the heart of the city.
- Verified traveler (6/5): - The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
- Jessica (2/5): Going to have to pay double - We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.
- Genaro II (4/5): Very old hotel, nice location but expensive pickup - The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
- Joseph (8/5): Nice hotel and locale - Great location but a/c unit did not work which was replaced by another old-style unit that struggled to function.
- Kenneth (8/5): Friendly, helpful staff in a convenient location. - Friendly, helpful staff. Location convenient for Metro, shopping and restaurants. My room had a nice view of the mountains.
- Bear (6/5): Convenient hotel but ancient - Old hotel, amenities very limited, furnishings are old and the cupboards in the room was broken, we stayed there for a short night at a low price before a 6am flight so it was not bad!
- Jack (8/5): Great staff - The hotel staff members were very helpful, but the bed is less than satisfactory: the metal springs are hard on my back.
- Imran (2/5): Bad bad bad - Not so great.
- Tom (8/5): Perfectly good InTourist-type hotel. - Good enough, and good price. Right across the street from the big wooden cathedral, where the singing during mass is extraordinary.
- Verified traveler (10/5): Great location, but its not 4-star - Very convenient location. Service is excellent, very helpful staff. Great breakfast. Downsides: its not a 4 star hotel as claimed. And the shower was not in good condition
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