Royal Apartments

Location: 4 Royal Lane, West Drayton, England, UB7 8DL, West Drayton, GB

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Amenities & Facilities

• Area rugs in public areas
• Free WiFi
• Wheelchair accessible
• Bicycle rentals nearby
• Smoke-free property
• Parking (limited spaces)
• Free self parking
• Horse riding nearby
• Upper floors accessible by stairs only
• Well-lit path to entrance

Rooms Available

• Classic Apartment, 3 Bedrooms (split level)

  1 Double Bed and 4 Twin Beds

  645 sq feet

  
  

  Layout - 3 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Shower with a rainfall showerhead

  Practical - Washing machine, iron/ironing board, and laptop workspace

  Comfort - Heating

  Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Luxury Apartment, 2 Bedrooms (split level)

  1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

  603 sq feet

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Bathtub or shower, and deep soaking bathtub or a rainfall showerhead

  Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs (free) available on request

  Comfort - Heating

  Need to Know - Limited housekeeping, no rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate living room
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Luxury Apartment, 1 Bedroom, Ground Floor

  1 Double Bed and 1 Double Sofa Bed

  505 sq feet, located on the ground floor

  
  

  Layout - Bedroom, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Shower with a rainfall showerhead

  Practical - Washing machine, double sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Rainfall showerhead
  • Separate living room
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Laptop-friendly workspace
  • Location - ground floor

• Luxury Apartment, 2 Bedrooms, Ground Floor

  1 Double Bed and 2 Twin Beds

  624 sq feet, located on the ground floor

  
  

  Layout - 2 bedrooms, living room, and dining area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Premium bedding and bed sheets

  Bathroom - Bathtub or shower, and deep soaking bathtub or a rainfall showerhead

  Practical - Washer/dryer, iron/ironing board, and laptop workspace; cribs (free) available on request

  Comfort - Heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Toilet paper
  • Premium bedding
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate living room
  • Room and bed type depend on availability check-in
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Location - ground floor

Guest Reviews

• Jemimah (6/5): - Great location. Lovely and spacious place. Sanjay do refund my security deposit. It’s been nearly two weeks of no communication and messages and calls unanswered. I’m still chasing my security deposit to this day. Phone number never goes through. Messages are not responded to. Expedia seem unable to help yet listing is under Expedia, so be careful when you book this property. I’ve also received receipts from Heathrow apartments in my email that are not my payments. So I don’t know who they belong to but no one answers messages or phone calls. The instructions were to close gate but it was broken and it nearly came crashing on us and car. You won’t be able to check in without paying a “refundable security deposit” which I’m having to chase up everyday for nearly two weeks when the phone number provided is not working and messages ignored. Escalated through Expedia and they are using the same contact I have and so no response from Expedia even after the 72hours response time promised. Facebook contact and url link to property is broken.
• Patrick (10/5): - Alles zufriedenstellend bis auf die Sauberkeit im Bad, da müsste man mal verschiedene Stellen ausbessern. Und die Kommunikation war nicht immer gut.
• Prasiddhi (10/5): - Good stay with all furnished properties. Was quite and had privacy.
• Umar (2/5): - Very bad experience the property was very dirty and un tidy i will never go on this property again don't recommend anyone
• Ikenna (2/5): - Horrible and fraudulent property/Manager. Property had a bad smell and appeared very dirty. The carpets, microwave, and toilet bowl wasn’t properly cleaned. Pictures advised are not the actual pictures of the property. There’s no refund as stated in their fraudulent cancellation policy. So your booking is final even after a second of booking. PLEASE STAY AWAY!!!!! The worst rental property and management I have ever come across.
• Ikenna (2/5): - Please beware of this property. It is deceptive and misleading. We checked in late at night and couldn’t stay the night, it smelled terribly and we could hardly breathe, the property manager is incompetent and fraudulent. The pictures posted are nothing like the actual property. When we asked for a refund we were told that refund was not possible. We reviewed their cancellation policy only to find out that there’s no refund allowed even after a minute of your reservation. This means that booking is final and no refund no matter how soon after you want to cancel. In addition to their terrible policies, the manager refused to accept that the property was dirty. If I could add pictures to this review I would have done so. Please if you do not want to waste your money, avoid this property, they have a few and they all have the same deceptive pictures.
• Denise (4/5): - The beds were hard, pillows were hard. Dirty, smelly and damp. no dryer. things broken. Felt unsafe neighborhood. did not look like pictures at all.
• Maz (2/5): Disgraceful - We tried contacting as soon as we got there as the house was filthy, staines all over the carpet iron marks burnt in the carpet the freezer drawers were all broken the radiator was leaking in one of the rooms so the carpet was soaking wet next to the bed the blinds were broken the white plastic beads for the blind was snapped off and left on the windowsill. Thick dirty muddy finger prints on the bathroom light switch the list goes on- We stay away from home with work quite a lot and we have stayed in some not so great places but they do for a night or two just for work- but this is definitely a no go for us again it's called the royal apartments but definitely wouldn't stay again. The pillows were very hard and when we messaged the night we booked in we still haven't had a reply and this was last week!!! I've messaged a couple of times again with no response - It's not a quiet area so if like us all you are working 14 hour shifts I wouldn't stay here the neighbours were having a party and you have the ignorants shouting down their phone at stupid o'clock at night It's like a street for the Jeremy Kyle rejects honestly The one good thing is the directions were great!! I'm trying to add photos and videos and it will not let me 😡
• Adam (4/5): Attention to detail required. - Unfortunately the apartment smelt of cigarette smoke when I arrived. It was also evident that the carpets in the bedrooms had not been vacuumed. Our bedding had a tear in it and the pillow cases didn’t fit the pillows properly. We did not have all the complementary toiletries straight away. The toilet brush was disgusting. It was however a good position base for what we needed and the beds were fairly comfortable. The layout of the apartment worked well with our two children. The communication with the company was also fairly good although a little confusing due to emails and WhatsApp messages contradicting each other.
• K Mohammed (10/5): Home like stay - The stay was very pleasant and it felt home.The property is proper 2bhk and clean with good internet connectivity. Good communication throughout the stay.
• Verified traveler (8/5): Dirty, Stinking carpet - was amazing staying a lot space very good to family only few things they need to do the carpets in the house was very dirty and stinking and the showers water pressure was very slow the part of these 2 things they need to improve on cleaning
• PETER (8/5): - I loke the fact I have the compound to myself, the rooms are ok for me and my family, but the internet signal around the building needs to be fix, the smoke detector was removed which is against safety which I complained but was not fixed till I left, except all that, it's generally satisfactory. Thank you... will surely recommend the property for family
• Paul (2/5): - Pictures are a scam! We left immediately. Had to walk down a dark alley - enter a courtyard? No lighting, dirty mattresses piled up in the corner. Room was filthy, rugs were stained....spiders crawling on the bed. Huge hole in one of the bedroom ceilings.
• Michelle (10/5): Great Stay - Well located close to Heathrow and public transit. Excellent neighborhood-felt safe and walkable. Comfortable apartment. Great size for 3 adults. The 3 beds were comfortable! Only comment is there is not a dryer-washer unit only. Still well priced and great team to work with. Would stay there again.
• Davina (8/5): - Great communication. Pleasant stay and plenty of toiletries and essentials included.
• Stacey (2/5): - I booked an apartment for a three night stay near London. We parked around the block because the driveway was blocked by a moving truck. We walked to the apartment with our children and our suitcases and passed neighbors screaming and cursing next door. We entered the apartment to find dingy carpets and a bathroom with no soap. The staircase was steep and frankly unsafe. The kitchen seemed fine and relatively clean. We were having misgivings about staying in the apartment but decided to try as it was a non-refundable stay. However, when we tried to lock the door from the inside, the knob fell off in our hand. At that point, we decided we didn't feel safe staying there with our children. We booked a different hotel for our stay. We communicated this to Royal Apartments and there only response was that they would "look into the problem with the lock." I booked two weeks of hotels for my family in Europe and this booking was our only issue.
• MRS W (10/5): Work stay - Was a lovely place would stay again plus great communication.
• Yonathan (6/5): - Good communication, good car parking, good location. The property need update, carpet is not clean, not good if you have allergic reaction to dust. Definitely need new bedding.
• Christine (10/5): A very happy family stay - We loved the apartment which was completely fit for purpose for our 2 night family stay. Comfortable and well appointed with a good standard of furnishings. We found it to be very clean and fresh. The appartment felt very secure with gated private parking and a strong front door and locks not that the neighbourhood was an issue. Communications were friendly, prompt and courteous. Self check-in and check-out was easy with detailed and very clear instructions provided. In summary, we'd would be pleased to stay again and would definitely recommend this well appointed property to friend and family.
• Verified traveler (10/5): - Lovely property, very clean and well equipped. Great having two bedrooms & living/dining area instead of stuck in one room like a travel lodge. Well placed for Uxbridge station, a 10 minute drive away. Plenty of shops in the area.
• Verified traveler (8/5): - Very handy for Legoland and London, nice location & convenient parking. Clean, comfortable, and close to local shops.
• Verified traveler (6/5): - Slightly odd layout and small kitchen. Generally clean bedding but fantastic service from agent.
• Verified traveler (10/5): - Noisy neighbours above, but they went quiet after I tapped the ceiling :-)
• YEE PING (10/5): 十分滿意，算是近倫敦 - 自駕遊就非常方便，寧靜的小鎮，可免費泊車，用電郵取密碼鎖鑰非常方便，價格算便宜，乾淨整齊，只是沖涼沐浴位容易飛水出來。因為要入倫敦市只好將車等泊在溫布頓的火車站全日泊車2.6鎊，非常便宜
• Marie (10/5): New favourite place to stay in Hayes - Lovely place, quiet and fabulous facilities a real home from home
• Verified traveler (10/5): - Excellent place.very helpful staff.well organised and vert clean
• Niema (6/5): - The property is close to LHR airport. The management team had good communication for the most part. The housekeeper did enter the property unannounced, while we were traveling to another part of Europe. Overall I think the communication was good - but as a renter I would’ve like to have known someone was entering the property. The excessive rubbish was not the fault of the property but it was there, as well as the blind not being fixed. The location is alot further than 40 mins from central London as what was noted when we rented. Leggoland was also an expensive taxi ride (which we thought would be much closer as well). Overall if you need a place near LHR I would rent but that’s the only place that’s convenient in my opinion.
• Verified traveler (10/5): Comfy, convenient, clean - Excellent communication from the team prior to arrival with great instructions for accessing the apartment. Spotlessly clean, comfortable with all you need for a relaxing stay. Easy access to motorway and Thorpe park, comfy beds, all kitchen utensils and towels included. Will definitely stay again.
• Verified traveler (10/5): Short Stay - This was a very comfortable,clean apartment and it was perfect for our 3 night stay. We had a car and were able to park at the apartment and it was a great base for what we wanted to do. Had all the facilities we needed and the complimentary wine and tea and coffee were a lovely touch. Would definitely use again.
• Kais (8/5): West Drayton Hotel - Very nice stay, parks close by also Uxbridge town centre only 10-15 mins by bus which was around the corner from the flat. Linda and Kirsty were very helpful even allowing us a late check out. Apartment was lovely and clean. Maybe a bit overpriced for the actual location.
• Verified traveler (10/5): Two night stay - We had a lovely stay at the royal apartments, they had everything that we could of needed , nice and clean and in a great location. The only thing I would say is that I think a blind should be put up in the bathroom just to give a little more privacy. Car park can be a little difficult to get to depending on how many cars are parked around the entrance. Over all we had a good experience and we will look at booking the apartments again in the near future.
• Verified traveler (2/5): びっくり仰天、ダブルブキング - ６月７日、レンタカー借用後、現地に到着し、チェックインの段階で受付を探せど見当たらず。住所とホテル名はあっていた。先に宿泊のラナーク地方からの子供連れの夫婦に助けて頂き、オーナーに電話をして頂いたがつながらず。その方も連泊とのことであきらめ、他のホテルをナビで探しました。３件目でＰｒｅｍｉｅｒ　Ｉｎｎ　を探し当て夜１１時にやっと落ち着きました。いつも海外旅行はＥｘｐｅｄｉａさんを利用していますが、初めての経験です。宿泊で書類へのサインはしておりません。ぜひ本件現地に確認して、今後の対応検討ください。宿泊施設とては、中を覗きましたが、レンタカー旅行者には適しているように見えました。　東海村／池田和雄
• Verified traveler (10/5): Spacious apartment, clean and comfortable - Newly renovated and well looked after. Stayed with two adults and two children for three nights. Everything clean and homely, would definitely recommend and would stay again.
• Verified traveler (8/5): - Everything we needed was provided. . Out of way location so you need a car or lots of Uber. Thanks for letting us check in early.
• Richard (8/5): - The apartments were as advertised and good value for London. Our trip required staying in the Uxbridge/Denham area so the location with excellent access to the airport (15 minute drive) and motorways (Windsor Castle 8 miles away) was perfect. The 4 apartments have 2 designated parking places but ample on street parking for the front 2 apartments (more confusing than a problem). The condition of the apartments was excellent and located next to a convenient corner shop. Having a washer/dryer in the apartment and the ability to cook and refrigerate food made life a lot easier. Most importantly there were no surprise charges at the end of the stay - always a concern when booking online particularly overseas. In summary, the location is not a prime London tourist location so some effort is required to do central London sightseeing but the property represents excellent value for money and we will likely book again in the future given our need to stay in the area.
• Verified traveler (8/5): - Les appartements sont assez compliqués à trouver si vous n'avez pas les bonnes indications. Ils sont situés près de night shops et à 15 min à pied de grands magasins. L'appartement était très propre, cuisine bien équipée. La salle de bain manquait juste un miroir mais la baignoire était un gros +. Les chambres étaient super même si le canapé était plus confortable que les lits.
• Jeff (8/5): Near Heathrow - All things needed for a short stay. Only disappointment was the bathroom which was dimly lit and the shower curtain is black which made showering rather dark. Also a grip bar would have been useful in case of slipping whilst showering.
• Jenny (10/5): Fab base for HP world and Legoland - I chose this apartment because my family and I were visiting Harry Potter World and Legoland and it is approx half an our away from each. It was also one of the least expensive I could find whilst still having an attractive interior. It turned out to be an excellent choice, it has everything you could need and was very clean and tidy and the owner was really helpful. Would definitely recommend, don't have anything bad to say about it.
• Verified traveler (10/5): Real apartment, better than any hotel - The apartment was exceptional, it was like a proper home from home rather than a hotel. I will be happy to use again as I am in the area quite often for work and it is a much better alternative to the hotels and price was about the same so I definitely got a lot more for my money.
• Richard (10/5): Home away from home - Linda and Sara were excellent hosts. Had a wonderful time staying at this property. Would highly recommend for those wanting to stay outside of town and easy access to London. Will definitely stay there again.
• Yossy (4/5): 旅慣れていない方にはお勧めしません - ・レセプション併設のいわゆるアパートメントホテルではなく、レセプションのないアパートメントタイプ宿泊施設です。ヒースロー空港近くにファミリールームのあるホテルが少なく高評価が多かったこの施設を選びましたが、アパートメントタイプの宿泊施設に対する知識がなく、レセプションが見つからずに慌てました。 ・宿泊予約をすると、宿泊の前日に登録したアドレス宛に電話連絡先がメールで送られて来ます。アパートに到着したら連絡先に電話をして、セキュリティデポジット（高額）のためにクレジットカードの詳細（セキュリティコードを含むカード情報の全て）を伝えると、部屋のキーボックスの暗証番号を教えてもらえます。キーボックスは宿泊するアパート裏手のスライドゲートの中の駐車場に入った左側にあり、ここの部屋の鍵があります。チェックアウト時はこのキーボックスに鍵を返却します。なお、鍵は一つしかなく、入り口のドアはオートロックで、レセプションがないので万が一鍵の閉じ込みをしてしまうと厄介なことになると思います。 ・上記のように旅先で登録したメールを確認できることと、携帯で電話をすることが可能（近くに公衆電話はありません）であること、カード情報を伝えて暗証番号を確認する程度の英語力があることが、このアパートを利用するための最低条件となります。また、部屋は4つあるので予約した部屋番号を覚えておく必要があります。（予約サイトではここまでの情報は確認できません） ・治安の悪さは感じませんでしたが、街中ではないので夜は暗く、不慣れな旅行者には不安のある立地かも知れません。ファストフードやスーパーのある通りまでは車で3分程度、レストランはもう少し遠くに行かないとありません。 ・不潔な感じはありませんでしたが、宿泊者人数分のタオルなどの用意がなく、電子レンジも壊れていたりしていて、居室の状況はベストではありませんでした。また、セキュリティデポジットのシステムに慣れていないので、クレジットカード情報を全て伝えることにも不安があります。 ・ヒースロー空港へは道を間違わなければ車で10分程度で行けますので、最終日の朝にレンタカーを返して帰国というような利用には適しているかと思います。
• Jeremy (10/5): Excellent value for family or group of four - Royal Apartments are well-placed for access to Heathrow and London (if you don't want to be in the city). There is reasonably easily-accessed, secure parking. The rooms are clean, airy and comfortable. There is good access to shops and eateries. For a family of four or a group of friends, the value is excellent. Check in and out is information is clear. The facilities are generally good, particularly the washing machine and bathroom. I would recommend a little more in the way of self-catering items, for example, a cafetiere or coffee filter machine. Overall, excellent.
• Neil (10/5): great apartment - great service well run set up, nice touch with the wine, very tidy and well laid out apartment

Photos