Santa Felicita Apartments

Location: Piazza Santa Felicita 4, Florence, it

Star Rating: 8.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Mobile app for room service
• Supervised childcare/activities
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Internet access
• Housekeeping on request
• Garage

Rooms Available

• Two-Bedroom Apartment

  This air-conditioned apartment features a fully equipped kitchen and seating area. There are 2 private bathrooms.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 4 beds.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Semi-detached
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Hall (10/5): -
• Fabio (10/5): Accogliente - Pulita, attrezzata di tutto il necessario, ottima posizione. Niente da segnalare.
• David W (9/5): A great pick - Great location Spacious Comfortable Challenging to get entry code, Poor cell reception
• Andriy (9/5): Nice location! - The apartments are nice and they are brilliantly located right next to the center but at the same time in a quiet place. Keep in mind that they're in a restricted area ZTL, so you can't drive there by car—you'll need to rent a garage, which is nearby. Florence also has the worst mobile internet in the world, and you only have an electronic key to enter the apartment, but there's simply no connection. Life hack: connect to the Wi-Fi at the nearest cafe for a cup of coffee, otherwise you won't be able to get in. They need a capsule coffee machine. It costs about 40 euros, but even apartments much cheaper than that have one. Here, you're forced to drink coffee only at cafes.
• Sara (9/5): Apartamento increible cerca del Tratevere -
• David (8/5): A wonderful stay exploring the sights. Location is perfect...! - The location is exceptional...! So close to the Ponte Vecchio. The apartment is charming and very clean. Two bathrooms allowed my teenagers to take as long as they liked without annoying my wife and me. The living area is slightly cramped for four tall people. My main annoyance was trying to find the apartment in the first place. There is another '4' on the Piazza and once we got in the correct front door it is a labyrinth inside and I didn't know what floor we were on or the name on the door. Luckily I was speaking to a very helpful lady on my phone who guided us through the whole episode.
• Erika (9/5): Néhány napos városnézésre nagyszerű hely. - Az apartman elhelyezkedése nagyon jó volt.Könnyen eljutottunk a látnivalókhoz.Valamint fontos volt számunkra, hogy két fürdőszobánk volt. Tisztaság volt mindenütt. A konyha felszereltsége lehetett volna egy kicsit jobb.Nekünk hiányzott például egy teáskanna, egy üveg salátás tál, müzlis tálak, valamint nem találtunk szemetes zsákot (ezt nekünk kellett megoldani)
• Judy (7/5): Overall comfortable and clean. - The location was great. Love that there were two bathrooms. Also nice that there was a complete kitchen and washer although we didn’t need to use it. Th stairs were so dark. Tripped and almost fell twice during the stay even though I was being extra careful. We had to check in and check out in the dark. Also didn’t like that we had to worry about taking care of our garbage when we already had to leave to catch our plane at 4:15 am
• Paula (8/5): - Muy cómodo y bien ubicado. Ideal para nuestra estancia en Florencia
• Maria Beatriz (10/5): -
• Roselyne (5/5): Un emplacement exceptionnel qui ne compense cependant pas beaucoup de défauts. - L’emplacement Un équipement très pauvre: une cafetière sans manche, des couverts insuffisants, de la vaisselle dépareillée, un mobilier succinct, une fenêtre aveugle dans la pièce à vivre, des ampoules non remplacées, une porte de salle de douche à la poignée cassée.
• Rebagliati (8/5): - All'arrivo il riscaldamento era chiuso e abbiamo avuto qualche difficoltà ad aprirlo.
• Francesca (10/5): -
• Giovanna (10/5): -
• Hannah (10/5): Fantastic stay - Fantastic location and brilliant hosts would stay here again.
• IVAN (9/5): -
• Gustavo (10/5): Apartamento amplo e confortável com ótima localização - O apartamento é muito amplo, confortável e renovado. Os banheiros são amplos, limpos e muito bons. A cozinha tem tudo que é necessário. O melhor do apartamento é a localização. Fica bem próximo dos pontos turísticos principais. Fica a poucos metros da Ponte Vechia. Tem supermercado quase ao lado. A abertura da porta na chegada exige um cadastro num site. Deu um pouco de trabalho para preencher os dados de todos e falhou algumas vezes. Para entrar a primeira vez precisamos ter boa internet no celular. E quando entramos no prédio a internet não funcionava e foi bem difícil fazer a porta abrir. Depois que entramos ficou mais fácil, pois a chave da porta estava lá. Essa foi a única dificuldade. E é bom lembrar que tem a taxa da cidade que tem que ser paga também. Em Florença o valor é um pouco mais alto e precisa ser considerada na hora de pensar no preço final.
• Marco (9/5): Ottima posizione, buon rapporto qualità prezzo e soprattutto i doppi servizi presenti nell’appartamento - Centralità
• CHIEN HUA (10/5): - location, room size inconvenient to enter apartment first time due to poor mobile signal and unfamiliar system
• Lucia (10/5): - Mi è piaciuto tutto e di più .. terrò in conto per altre visite a Firenze❤️
• NIKOLAOS (1/5): Fraud - Location The apartment we rented was not the one we booked; both Booking.com and the apartment manager share responsibility. We had difficulty finding it because we were not told what was written at the entrance of the building, and the mobile signal was poor so we couldn’t open the door the first time. It was extremely dirty, except for the bathrooms. The most serious issue, however, is that we saw a different apartment during the booking and were given another one — they were completely unrelated. Booking.com is currently processing the complaint.
• NIKOLAOS (1/5): Stressful - Location The apartment we rented was not the one we booked; both Booking.com and the apartment manager share responsibility. We had difficulty finding it because we were not told what was written at the entrance of the building, and the mobile signal was poor so we couldn’t open the door the first time. It was extremely dirty, except for the bathrooms. The most serious issue, however, is that we saw a different apartment during the booking and were given another one — they were completely unrelated. Booking.com is currently processing the complaint.
• Liliana (8/5): -
• Cecilia (8/5): - Excelente ubicación y disposición del personal a ayudar. El departamento muy amplio y cómodo
• alessandra (8/5): Appartamento centralissimo, nuovo, dotato dei comfort necessari - Casa confortevole, pulitissima, tutto nuovo, ottima posizione. Un po’ rumorosa. Di notte si sentono gli schiamazzi e l’autobus che passa proprio sotto le camere da letto. Materasso scomodo
• Emmanuelle (10/5): Je recommande cet portement pour une visite de Florence avec enfants - Remise des clés en direct Très bonne réactivité suite à l’annonce de la machine à laver qui était HS et dont j’avais besoin. Personnel à l’écoute, propreté et emplacement au top pour visiter Florence Appartement très agréable Attention à l’odeur de l climatisation dans la 2eme Chambre . On a préféré l’éteindre . À revoir peut-être
• Maria Paz (9/5): Muy recomendable - Cómodo, limpio y tranquilo Todo bien
• Flavio (9/5): -
• Ana (10/5): Gem in the heart of Florence minutes away to the best pasta gelato and sightseeing . Couldn’t have asked for better. - Location location location! Also pretty comfy and the fact they have two bathrooms is a plus when you are travelling with a big family . Staff were amazing!!! Easy to deal with , quick to respond and accommodate our requests. Would undoubtedly stay again! Nothing really comes to mind. This place is a gem.
• Max (6/5): Kanon ställe, värden var bra, de ersatte de sakerna som det var fel - Området var bra! Mögel i duschen, några kakelplattor var även trasiga i duschen. AC kontrollen för sovrummen saknades men levererades senare under vistelsen. Även en vatten kokare var trasig som ersattes.
• Cristian (10/5): -
• Silvia71b (8/5): -
• Matthias (7/5): Ansonsten war alles gut - Die Lage war sehr Zentral, Parkhaus in der nähe von daher kann ich es nur weiter empfehlen. Eine Küche wo man sich selbst versorgen kann, ist auch dabei. Geschirr wie auch Töpfe u s.w. alles dabei. Geschirrspüler war angegeben, aber nicht vorhanden. Exispoint war vorhanden, aber defekt. Wurden von vermieterin auf Exispoint vom nachbar wohnuhng verwiesen, klappte jedoch nur in der Küche. Bett: Großteil der Latten aus dem lattenrost mussten wieder eingesetzt werden da sir nicht mehr in ihre Halterungen waren.. Mein Mann hat sich beim reinlegen sich sehr erschrocken. Hier wären neue stabilen Lattenroste Sinnvoll..
• Anna (9/5): - Хорошие апартаменты. Только в гостиной нет окон. А так все чисто очень атмосферно. Только ремонт перед входом был- делали дорогу или что-то еще.
• Irene (10/5): - Apartamento que se ajusta a la descripción. Buena ubicacion. Comunicacion rápida con el anfitrion. Llegada autonoma y facil. Faltan cubiertos para todos los huespedes. Eramos 7 y no había para todos.
• Corina (10/5): -
• Esther (10/5): -
• ILIANA (9/5): - Πολύ καθαρός και όμορφος χώρος. Παλιό σπίτι που είναι και λογικό λόγο της τοποθεσίας, και πολύ καλά διατηρημένο. Ο ιδιοκτήτης πρόθυμος να βοηθήσει. Το καλύτερο είναι η τοποθεσία. Είναι όλα τόσο κοντά. Εντός της ZTL ζώνης, επομένως άμα έχεις αυτοκίνητο θέλει προσοχή. Το check in μας δυσκόλεψε λίγο. Επρεπε να πάμε σε ένα χώρο 10 λεπτά από το σπίτι ώστε να ολοκληρώσουμε την διαδικασία του check in. Δεν σου παρέχεται από την αρχή φυσικό κλειδί αλλά ένα ψηφιακό που το χρησιμοποιείς για να εισέλθεις πρώτη φορά. Ωστόσο κάτω από το σπίτι κάνεις μας δεν είχε σήμα και επομένως internet για να ανοίξει την πόρτα και έπρεπε ένας από εμάς να είναι σε σημείο με σήμα για να ανοίξει την πόρτα σε εμάς που ήμασταν απέξω. Ωστόσο αυτό ήταν μόνο για την πρώτη φορά που μπαίνεις στο σπίτι. Θεωρώ ότι θα ήταν πιο βολικό να παρέχεται για αρχή ένα φυσικό κλειδί μαζί με το ψηφιακό.
• Lito (10/5): -
• Cellini (10/5): - L'appartamento che ho prenotato per parenti e' stato molto gradito. Supercomodo
• Elisabetta (8/5): Toccata e fuga a Firenze - Posizione strategica, preferibilmente da raggiungere senza auto. Le due camere sono abbastanza ampie, ognuna col suo bagno, di dimensioni e dotazioni adeguate. Materassi e cuscini comodi, belle lenzuola. Doppi vetri utili perché affaccia su strada. La cucina/sala/ingresso è molto buia in quanto affaccia su un cavedio. Non agilissimo l'ingresso a casa tramite app perché nella piazza antistante c'è poco campo.
• Palanisamy (9/5): -
• Gkoritsas (6/5): - Η τοποθεσια Τα κρεβάτια είναι μόνα κ το έχουν ενώσει. Η περιγραφή έλεγε διπλό κρεβάτι.Η φωτογραφία του σαλονιού δε αντιστοιχεί στην πραγματικότητα. Το check in μας δυσκόλεψε γιατί ΜΟΝΟ μέσα στο κτήριο δεν είχαμε ίντερνετ,θα έπρεπε να μας στείλουν το WI Fi. Δεν μας είπαν σε ποιο όροφο κ ποιο είναι το διαμερισμα
• fabio (9/5): -
• sonia (10/5): - Muy bien situado. Muy cómodo, las camas maravillosas. Todo lo necesario cerca. Y la atención del personal excelente.
• Gianpaolo (9/5): - I bagni e il materasso comodissimo La cucina
• ΙΩΑΝΝΗΣ (9/5): ΠΟΛΥ ΚΑΛΗ - Η Τοποθεσία και το σπίτι και η θέρμανση όπου είχαμε επιλογή να θερμανθούμε όποτε θέλαμε Είχαμε θέμα με το internet...άνοιγε η πόρτα εισόδου του κτιρίου κανονικά και στο στο κατάλυμα (εσωτερικά ) χανόταν το internet και μας ταλαιπωρούσε..
• chiara (8/5): -
• Mario (10/5): -
• FULVIO (9/5): -
• Levan (10/5): - Excellent location, very nice apartment!
• Marcus Schachle (10/5): Perfect location. - Perfect location. Clean and comfortable. Nothing.
• avishay (8/5): -
• Manuela (10/5): Fantastico.. peccato troppo breve😅 - Posizione strategica, pochi passi da Ponte Vecchio. Super elegante e caratteristica.
• Laura (9/5): -
• Sonia (10/5): Viaje familiar maravilloso - Todo. Trato del personal a la hora de hacer el check-in increíble. Apartamento enorme tal y como se ve en las fotos, muy limpio. Su ubicación excelente a 1 minuto del puente Vechiio y a 10 minutos del Duomo. Si vais en coche, como nosotros aunque es zona ZTL,podéis meter el coche en un parking hay uno a escasos metros del apartamento. La recogida de llaves y el check in se hace en la oficina que tienen al lado de la catedral. Sin duda alguna volveríamos Nada
• Mauro (5/5): -
• Kim (9/5): I have wonderful memories of Florence. The accommodations were excellent. - Overall, the accommodation was very comfortable and the location was right on the river, so we could walk to everything. It was also great for taking a walk along the river early in the morning and taking pictures. We had four suitcases and took a taxi to the hotel. When I arrived, there was no key box. I called and was told to come to the office to get the keys, which was a bit disconcerting. I had told them my check-in time in advance, and thankfully, an employee came and let me in, but We still had to wait outside for over 30 minutes.
• erman (4/5): -
• Edward (9/5): The Apartment was comfortable and well located. - The property presents well and is well located. The traffic noise at night
• Gaffney (10/5): - The location was perfect. The apartment was perfect for our length of stay. My only criticism would be the shower. The position of the shower head is facing the wrong way, which makes it very cramped. I would definitely stay again if we come back to Florence.
• Németh (10/5): -
• Devika (9/5): Perfect location! - The location was perfect! Stone throw from Ponte Vecchio and we were able to walk to attractions and to/from the station which was 20 minutes from the apartment. Everything was at door step - shops, restaurants and supermarket. The apartment was spacious and had all amenities expect for an oven even though the listing mentioned oven and microwave both. We were there for 5 days and wanted to eat in but it wasn't a deal breaker! Just an observation and we did inform the management. Some extra bin liners would have been good since we were there for 5 nights. There were none except for one that was in the bin. Again, we somehow managed to take the rubbish out to collection/disposal point. Luckily we had shopped and had some some bags to carry it in. Secondly, even though a lift is mentioned, the lift is only after you climb the first flight of stairs and a very small lift. It was pointless. If you are travelling with heavy /big luggage , keep that in mind. We were on the 2nd floor.
• Miranda (10/5): -
• Michael and Teresa (8/5): - Clean, easy to locate, wonderful and helpful staff. Central location, near many shops and grocery stores The apartment was very clean but did have the older smell of sewer from the drains. Unfortunately, the washing machine didn't work but the staff did respond quickly and sent a service person but it was not able to be repaired before our departure.
• Marcos (7/5): -
• Hema (10/5): Beautifully located property! - Property was clean, well equipped and well located. Bedrooms were a good size and good bathrooms. Location was just perfect! There was nothing really wrong with the place!
• Emmanuele (8/5): - Ci è piaciuta la posizione, ottimale per raggiungere le attrazioni fiorentine. I gestori sono disponibili, gentili e veloci nelle risposte. Il wc trovato sporco, nonostante la fascetta di igienizzazione. Il lavandino del bagno perde acqua. L'ascensore non è al piano ed è stato faticoso con il passeggino.
• Trudy (10/5): Great location great apartment easy to find - Loved the central location, furnished nicely, Easy booking in and great to be able to leave your cases at the office Nothing, everything was perfect
• Viktor Hauk (8/5): -
• SILVIU (10/5): -
• antonio (9/5): Consigliato - Posizione perfetta per esplorare Firenze! Casa molto spaziosa e comoda.
• Πρέκας (9/5): -
• marc (9/5): - Tout Compliqué pour récupérer les clés il faut récupérer les clés à un endroit et ensuite marcher avec les valises pendant 1km200 pour rejoindre l'appartement !!!!
• Alessandro (8/5): -
• Margarita (10/5): Excelente ubicación, cercano a todo el comercio y restaurantes - Cómodo y bien ubicado Nada, todo bien
• Luftar (10/5): - Just at front of Ponte Vechio, one of main site seeing attractions. Two bathrooms were an excellent choice.
• Feras (8/5): -
• Flora (8/5): Very good -
• Alison (10/5): Exceptional -
• Giuseppe (7/5): Good -
• Katerina (9/5): Superb - Great location, big flat and clean You have to climb a few steps despite the lift.
• Tanya (8/5): Very good - Great location Great communication Clean Mattresses need changing-saggy
• Riccardo (7/5): Good -
• Hendrika (10/5): Most excellent location Florence - Two bedrooms with private bathrooms. Large space. Clean comfortable. Margherita was very helpful and answered questions. We had a late Check-in and picked up key to get into apartment. Loved it.
• Anastasia (8/5): Florence trip - The location and the style and the price. The fact that we had to travel to the offices late at night because we arrived after the offices had closed. Not convenient when you have suitcases and travelling with a family. We feel that someone could have met us at the property with the keys. Also when we left we were not given instructions as to what to do with the keys so we left them inside the apartment. Overall a lovely place to stay and fabulous location.
• Richard (9/5): A perfect location - The host, Alex was very helpful. The location is simply perfect for sightseeing and there is a great restaurant on the piazza below. The beds were very comfortable.
• Crina (10/5): Perfect location - Very nice and cozy apartment, really close to Ponte Vecchio, a lot of restaurants near by.
• Razvan (10/5): Excellent location to enjoy the beautoful Firenze. - Excellent location, just a few steps from the famous Ponte Vecchio and a few minutes' walk from all the major attractions in Firenze. The apartment has two bedrooms, two bathrooms, and a living room. The rooms are large, clean, and comfortable. Check-in is at 3 P.M. You have to collect the keys from a different location, but the host was kind enough to bring the keys to the apartment. Beware, if you go by car, you must park it in a garage, otherwise you will get a fine—no public parking slots in the area. -
• James (9/5): Unbeatable location in an unbelievable city. - The location of the apartment was unbeatable, with a view out of the window of the apartment to the Ponte Vechio. Host was friendly and offered great advice. The apartment was luxurious in the centre of Florence for a family of five. Nothing
• Cristinab (10/5): Amazing - The location
• Celeste (9/5): 5-star location, super clean, helpful staff - Location was excellent and it was super clean. Big rooms. Also the staff was very responsive via WhatsApp. Showers were a bit small and the key pickup was a bit far (approx a 15 mins walk). Can get noisy if you leave the windows open.
• Grace (7/5): Good -
• Jolene (7/5): Good -
• Mykhaylo (9/5): Superb -
• Sunny (9/5): Superb - Spacious apartment, nice decoration, full kitchen supplier if you want to cook, good location( close to the shopping street and sightseeing points. And a very friendly host!
• Katarina (9/5): Superb -
• Luca (9/5): Superb -
• Melissa (9/5): Superb -
• Rosalie (10/5): Exceptional -

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