Gavimar Cala Gran Hotel and Apartments

Location: Cala Gran , 2, Cala d´Or, es

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Table tennis
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Heated pool
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Aerobics
• Bingo
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Golfing on site
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Tennis lessons on site
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Private picnics
• Wine release events
• Exercise/lap pool
• Japanese garden
• Secured parking
• Golf cart
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Beach toys
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  This air-conditioned apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath. This apartment features a wardrobe, a safe deposit box, a flat-screen TV and a terrace. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Studio

  The studio features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a bidet. This studio has a safe deposit box, an electric kettle, a flat-screen TV and a terrace.

  Max Occupancy: 4 (3 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Twin Room

  This bright, air-conditioned room features a terrace or a balcony. It is equipped with a satellite TV, a safe and a bathroom with bath and shower. There is free WiFi.

  Max Occupancy: 4 (3 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Junior Suite

  This air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite has a wardrobe, a safe deposit box, a flat-screen TV and a terrace. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Studio with Garden View

  The studio offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. This studio features a safe deposit box, an electric kettle, a flat-screen TV and a terrace.

  Max Occupancy: 4 (3 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Twin Room with Sea View

  The twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a bidet. This twin room has a safe deposit box, an electric kettle, a flat-screen TV and a terrace.

  Max Occupancy: 3 (3 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• One-Bedroom Apartment Self Catering

  This air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath. Boasting a terrace, this apartment also offers a wardrobe, a safe deposit box and a flat-screen TV. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

• Two-Bedroom Apartment Self Catering

  This air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath. Featuring a terrace, this apartment also provides a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 5 beds.

  Max Occupancy: 6 (5 Adults)

  • Safety deposit box
  • Air conditioning
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Cots

Guest Reviews

• Goga (9/5): - Nimic de obiectat
• Gerard (7/5): Dans l ensemble bon séjour - Le lieu, l espace dans l appartement, le personnel. Les repas, pas facile pour stationner
• Paweł (10/5): Super - Wszystko bardzo dobrze, pokoje świeżo po remoncie, bardzo czysto, obsługa uśmiechnięta i bardzo miło spędziliśmy tam tydzień. Jedzenie świeże i dobre, widzieliśmy pełne starania obsługi by niczego nie brakło. Zaangażowanie 1 klasa! Mały minus to niskie ciśnienie wody i mało miejsc parkingowych w okolicy hotelu
• Sean (10/5): - Exceptionally clean, great location and good All inclusave
• Anita (10/5): -
• KATIA (9/5): Hôtel très bien situé ! - Très bien situé. À côté de la plage et du centre. Ménage fait tous les jours La salle de bain un peu vétuste. Notre pommeau de douche à dû être changé car l'eau coulait en filait. Les repas bons mais souvent la même chose.
• Sandra (10/5): -
• Maria (5/5): -
• Sofia (7/5): It's OK - Great location- very central, just 2 mins walk from Cala Gran and 6 mins from Cala Petita. The hotel is clean and the housekeeping staff are always helpful. The food was also surprisingly good, with plenty of fresh and healthy options despite some negative reviews I had seen before. If you keep in mind this is a basic hotel with some extra facilities, you’ll enjoy your stay 😊 Special thanks as well to one of the young night receptionists who helped me very late at night with my booking issue when the system wouldn’t allow check-in. Very kind guy-you are a star! The hotel is a bit dated and could definitely improve a few things. Also some of the morning reception staff came across as quite rude at times. My friends had a few simple questions during our stay and the attitude wasn’t very welcoming. We understand reception can be busy, but a smile and a polite greeting go a long way.
• Yann (6/5): - Formule All Inclusive simple mais variée. Les plats sont bons . La présentation du logement assez flâteuse pour les chambres dites "deluxe". Tous les jours un problème : 2 jours sans TV, une journée sans eau dans l'appartement et 7 jours sur 7 sans vraiment d'eau chaude et compliqué d'avoir de la pression au lavabo et sous la douche .
• rebeca (10/5): - El petsonal La ubicacion Pocas actividades
• jose luis (8/5): - Todo correcto No tengo quejas
• Sam (9/5): Staff were lovely, room and location was excellent - Room was amazing, location was excellent, felt safe with the gates around the resort Shower pressure and temperature wasnt great. Drain was also blocked one of the days
• Mariia (8/5): -
• Gary83b (8/5): -
• Iliana (4/5): Geen 2e keer - Locatie top Veel herrie, niet heel schoon, buffet matig. Kamers heel eenvoudig, slechte douche. Er werd niet veel schoon gemaakt.
• Stephen (8/5): Very good - Very nice, very clean, great location Temperature of water in the shower was very intermittent. The swimming pools were NOT heated
• Sian (8/5): Fun - Right on the beach Our room wasn’t great. Back door didn’t lock properly and not a nice smell.
• Denise (6/5): Ok but the food wasn’t great. - Position near the beach The beds around the pool towels left on all day so no one else could have them,same on the beach beds
• Valeriia (1/5): Найгірший готель . Нікому не раджу заселятись сюди - Абсолютно нічого окрім місцерозташування Не було вайфая , було брудно, незручні ліжка і просто доісторична техніка , душ був просто жахливий і зіпсований . Якщо вам дадуть кімнату 3007 не заселяйтесь туди . Це офіційно найгірший готель в моєму життя
• Maria del Rosario (7/5): Ubicación inmejorable - La ubicación El horario de la piscina. Cerraba a las 6. Muy pronto
• Zeiser (6/5): - Außer dem Bett im Allgemeinen sehr gut. Wir hatten ein Studio, das Bett war sehr sehr hart hatten danach 3 Wochen lang Rückenschmerzen.
• Natalia (10/5): -
• Levente (10/5): - Az ételek lehettek volna jobb minőségű alapanyagokból készítve.
• Jurga (8/5): - Kaina atitinka kokybė. Gavom geresni numeri nei buvom užsisakę ir nereikejo primokėti.
• Oleksandr (7/5): -
• MIGUEL (4/5): -
• JULIEN (6/5): - Localisation parfaite près de la plage et de la ville Chambre correcte petit plus notre balcon donné accès direct à la puscine Les repas : Petit déjeuner moyen pain ok, fruit aussi, mais le reste vraiment pas super (jus de fruit pas bon, charcuterie de mauvaise qualité, œuf trop cuit...) Déjeuner et dîner : cuisine industrielle, poisson sec, viande de mauvaise qualité, nous avons mangé des crudités toute la semaine, dessert variés mais pas bon, fromage de super marché Aucune qualité dans les repas
• Svetlana (10/5): -
• Ingo (1/5): Nie wieder !! - Wirklich nichts….Die Dame an der Rezeption war sehr nett!! Alles war uralt, Zimmerausstattung zum großen Teil kaputt vom TV bis hin zu den Seifenspendern. Alles lieblos und einfachster Standard das zieht sich leider durchs ganze Haus bis hin zum Essen und zu den Getränken. Preis Leistung alles andere als akzeptabel.
• Tina (8/5): -
• raquel (7/5): Localização excelente, serviços medianos - Localização excelente. Funcionários impecáveis e sempre prestáveis e atentos ás crianças. Tudo limpo. O hotel é pouco apelativo para as crianças. Mobilização dentro do hotel complexa (escadas e rampas para tudo) Buffet repetitivo e com média qualidade. Insonorização dos quartos péssima. Muita luminosidade nos quartos à noite (mesmo com tudo fechado entra muita luz) Sem minibar nos quartos e utilização do cofre só com pagamento prévio. O hotel dispõe de toalhas de praia/piscina mas também é pago
• Clémentine (8/5): Reposant et ensoleillé - On a eu un appartement tout rénové avec piscine privé c’était super et l’emplacement proche de la plage et des commerces était très appréciable La nourriture le buffet n’était vraiment pas bon, c’est un buffet de cantine voir il est servie parfait de bien meilleure chose dans les cantine scolaire Il y’a certe une grande variété de plat proposé mais rien n’est vraiment bon, à part la soupe qui elle est bonne
• MALGORZATA (8/5): Perfect location - Location , restaurant Lounge,
• anne evelyne (4/5): Passez votre chemin - La situation le lieu. Hôtel obsolète. Qui ne correspond pas aux photos montrer. Hôtel en très mauvais état qui a besoin d'une restauration à tout niveau. petit déjeuner et dîner pas bon. À majorité pour les anglophones.
• geoffrey (9/5): -
• Kateryna (8/5): Хорошее место для семейного отдыха - Местоположение. Все было хорошо. Хочу отметить работу официантов в столовой и всего персонала отеля. Несмотря на загруженность выполняют работу быстро и хорошо. Очень плохо работал вайфай. Жаль что кофе был только на завтрак. Мы заселились когда уже было темно, поэтому было трудно найти номер, долго ходили и искали с чемоданами и грудным ребенком.
• Annette (7/5): Lidt mere afvekslende mad i aften buffe - Beliggenhed. Sød personale. Slidt hotel men ren. Mangler lidt finish.
• Victoria (7/5): -
• Dmytro (10/5): - Very good location, clean and spacious rooms, extremely supportive and friendly staff The food in the restaurant was not always fresh and tasty. On the last day of our stay we got food poisoning.
• Nicolas (7/5): - Bon emplacement, très propre
• Antoni (8/5): -
• Günther (3/5): -
• Slawomir (7/5): Short stay with teen - Great location , friendly staff and management , clean rooms Food was ok , but repeatable
• Sonia (3/5): - La posizione era molto comoda vicino al mare, e nel centro di cala Dor piena di negozi e locali per mangiare e bere molto carini La baby dance non si può chiamare così.. perché non facevano niente oltre a mettere 4 canzoni ogni sera le stesse, il mini club era sempre chiuso! Le foto non sono veritiere infatti una delle 3 piscine non ce è stata chiusa! Il cibo .. per carità menu internazionale ma assolutamente non definibile tale, c'erano sempre le stesse cose, di una qualità scarsissima, e cibo riciclato dal pranzo alla cena, con due bambine di 1 anno e mezzo e stato difficile gestire a volte andavo a comprare cibo al supermercato, la pulizia scarsa .. cambiavano solo gli asciugamani la stanza in 10 giorni mai stata pulita, una stanza per 4 con un matrimoniale due culle e un letto in piu non ci si muoveva! Immaginate due bambine in quella stanza non potevano neanche giocare! e anche la pulizia del resort in generale ... tavolini e serie sporche di kectup dal giorno prima... la struttura è datata ma almeno tenerla pulita mi sembra il.minimo indispensabile!
• Natalia (10/5): - Отличный номер с видом на море!Персонал милый и дружелюбный 😌
• Virtudes (3/5): - El personal Estaba muy sucio, la piscina y los alrededores del hotel por dond teníamos k pasar para nuestra habitación o para la otra piscina
• Maria Beatriz (1/5): -
• Annalena (2/5): Danke, nie wieder! - Die Lage war perfekt, das Zimmer okay, aber nicht für den Preis gerechtfertigt. Die Poolanlage war ekelhaft, nach dem ersten Tag haben wir Hautausschläge bekommen und das Essen war unessbar, Tiefkühlware, die ich mit selbst besser machen hätte können, nach dem 2. Tag Bauchschmerzen sind wir nicht mehr im Hotel essen gegangen.
• Koutar (8/5): -
• Mathias (6/5): - Dejligt hotel og god beliggenhed. Aircondition var i stykker og hjalp minimalt da den blev fikset. Maden var af moderat kvalitet.
• Esther (10/5): Unos días excepcionales - Nos ha gustado mucho la ubicación, la amabilidad del personal, la limpieza, las instalaciones, los colchones son súper cómodos, la animación, la opción: todo incluido… Espero no dejarme nada porque, a pesar de ser un recinto grande, nos hemos sentido como en casa. Volveremos con seguridad. El café y el chocolate del bufet
• Тетянин (3/5): - Номер Відношення працівників та їжа пре недобра
• Miguel (8/5): Por precio-calidad , volveremos . Sitio perfecto para pasar muy buenas vacaciones . - Ubicación perfecta . Personal amable . El todo incluido regular , la comida regular .
• Rebeca (4/5): Decepcionante. Españoles no vayáis. - La ubicación es perfecta . El hotel tiene acceso directo a Cala Gran y está justo enfrente. El horario de la piscina cerraba a las 18:00 pero a las 17:30 ya están recogiendo para que te vayas. Los horarios están adaptados exclusivamente a los extranjeros. El horario de la cena especialmente era el peor ya que a las 21:00 tenías que estar saliendo ya por la puerta del comedor. La comida del buffet mala, de mala calidad , poca variedad, los postres de pésima calidad, se reponía poco y tarde. El comedor del buffet tenía demasiadas mesas lo cual hacía una batalla campal para servirte y sentarte a comer. La limpieza de la habitación era bastante regular. Se veía que eran limpiezas hechas por encima, incluso el día de llegada. Tenemos fotos respecto a la limpieza. Respecto a la amabilidad de los trabajadores en general mal, quitando un par de personas que fueron agradables. Se nota que los trabajadores están quemados , son poco agradables en concreto el camarero del bar piscina ( Adriano) y el maitre.
• Andrew (8/5): Very good -
• Gary (10/5): Fabulous hotel and great value holiday - Always love going to cala for year after year Nothing to complain about
• Hannah (3/5): Was okay but probably wouldn’t return - Good location Dirty, uncomfortable rooms (no pillows on bed and none given when asked), very average breakfast options
• Nataliya (8/5): Stayed here 3 times and would come here again. - Great location and great value for money Air conditioning was not working for few days, so the room was like a sauna
• Sarah (8/5): Very good -
• Emma (4/5): I wouldn’t not recommend staying here if you’re someone who enjoys AC at night and clean linens. - The location Towels and bedding dirty upon arrival and the AC did not work. To paint a picture, I bought chocolate bars for my family and they all melted. I couldn't even open the curtains throughout my stay - an attempt to keep the temp comfortable enough for sleeping at night. Based on short conversation, multiple other guests had these same experiences.
• Ellen (8/5): Very good -
• Giovanna (7/5): Good - The room was big and comfortable, clean and nice. All inclusive was not worth it, not a lot of variety on drinks which was the main reason we got it, thought we would enjoy ourselves with it but there wasn’t anything special about it. The buffet food was average. Very noisy by the pool area at night even though windows were closed
• Alexandra (9/5): Great break in Cala D’Or - The variety of pools is fantastic. The location is right in the centre of Cala D’Or, everything is on your doorstep. Interior is a little outdated but perfect for a base, when out enjoying your holidays. Friendly staff as well which is a bonus! Special mention to Paco & the lovely lady on the front desk with the dark hair.
• Jade (2/5): Very average - The location on the property was good There was no air con which made is a very horrible experience for us. The food was very average and the staff were very not helpful
• Michelle (6/5): Pleasant -
• Phil (9/5): Lovely holiday. Thank you so much! - Lovely location, right by the beach and close to nightlife. All staff very friendly, helpful and efficient. Room really comfortable and fabulous shower!
• Monkey1668 (7/5): Having stayed here before, the location is great but the food could do with an upgrade - The hotel went out of their way with our room request and we were given the perfect place to stay near the pool Our main 2 negative comments relate to the restaurant having the same food each day apart from the 'special' which was not in big supply so it was always hard to get some when many people opted for the same food. The choices could be better on the general buffet. The second point was that the room supplied was not suitable to take a young child in, we had a 4 year old and the only option for them was a sofa bed in the lounge area which was not secure as they could quite easily open the main door to the outside which is very dangerous considering the swimming pool was only feet away. It would be safer to put a childs single bed in the main bedroom and put a lock on the inside of the main door that a child could not reach.. As a result our daughter had to share our bed for the duration of our stay.
• Rebecca (4/5): Good location but lacking in moth other areas - Fantastic location, looking over a beautiful beach and so close to the town with loads of bars and restaurants. Reception staff were very welcoming. Room was a nice size. The aircon was not good in the room at all. We were on the 4th floor with no lift to the accommodation. Signs to the room were not clear so took us a while to find our room. The room was dated and not clean upon arrival, we found stains on our bed sheets and rubbish in the bathroom and the fridge was very dirty. Food at the buffet was cold
• Camille (5/5): Staffs are excellent but AC not working even prior we checked in and didn’t informed us. No AC for 3 nights we stayed th - Location AC not working for 3 nights we stayed there
• Marie (7/5): Good - Near the beach and all shop nearby and all inclusive very nice and staff of entertainment was lovely . I've got nice view witjmh balcony.Nice pool Room need to be renew
• Hamama (4/5): Disappointing - Very poor food, rude stuff, old facilities, the room didn’t even have a kettle or a fridge Everything
• Vadym (8/5): Very good - Food was very delicious. The rooms are already a bit outdated.
• Lorrayne (9/5): My family experience was wonderful. We ate well, slept well, had fun and were well located. I recommend it! - The room was spacious, had a closet for clothes and the balcony was very good. The food was not exceptional but there were many options and you can easily find something you like. The beds were very comfortable, the TV has Netflix, Disney+, YouTube and more. The hotel facilities were clean and very organised. The staff was wonderful. They deserve all recognition. They work hard, are polite, smiling and very helpful. The location couldn’t be more perfect. Literally a few steps from the beach And the centre of Cala D’or also with many good restaurants. The penultimate day of stay we had no internet in the room. My son communicated at the reception but we didn’t recover the connection. In a way it wasn’t bad because we didn’t stay at the hotel that day and we had roaming.
• Gillian (8/5): Okay hotel for what we paid - It was in a good location The room needed a good cleaning and upgrading The air conditioning didn’t work The balcony was too small only one chair between 3 of us
• Ayesha (10/5): Perfect family get away will be back - Absolutely loved our stay 10 out of 10. Juan, Tony and July were amazing entertainers!! Kids club, karaoke, volley ball, yoga loved it all xx
• Agata (8/5): Good choice for short break - Location, entertainment, venue, cleaning service, swimming pools Food quality, too many options instead of fewer options but better quality. Some staff are arrogant. No access to tennis courts during 4 days. Some drinks ie tea limited access. Drinks machines were not fully operational. Local tourist attractions - not easy access to information, met the local guide by accident so could ask questions.
• Na (10/5): Exceptional - My holiday was unforgettable , Natalia
• Kimberley (8/5): Excellent location - would recommend - The location - opposite Cala Gran beach and the location to the centre of town itself. The view from our room was lovely and they did accommodate our request which was very much appreciated. The buffet can get busy - but there are two sections. Very helpful if one has coeliac disease which means you can avoid the crowds and avoid getting glutened from cross-contamination. Entry is via the barcode on your wristband. We didn't realise when we first came and were told off which didn't make us feel very welcome. We just wished someone had explained the process before.
• Gale (4/5): Disappointing - It was near to the beach and shops.nice views except our room overlooked a waste area where people had tipped rubbish Our room overlooked a waste area where people had tipped rubbish. Our room was cold at night and the thermostat didn't work , even though we asked for this to be sorted. Quilts were provided and reception staff were prompt to sort problem out. There many bad drainage smells particularly in the pool terrace. The pools were poorly kept. The grout was black.
• Keith (7/5): Good -
• Ann (8/5): Very good - Breakfast was ok staff were lovely but the food could have been hotter
• Nicola (2/5): Very poor -
• Lucca (3/5): Poor -
• Dmytro (10/5): Exceptional -
• Bojana (5/5): Passable -
• Sarah (8/5): Very good - Location fabulous and all staff wonderful. We had a great stay Not enough beds but the beach is spectacular 👌
• Patrick (4/5): Cala D’Or nice… this hotel not nice - Close to all the beaches. This is an “all inclusive” place which we didn’t realise. What it means is you are tagged with an infantalising wrist band that you can’t remove for your stay to stop you trying to steal food. The food was really not nice at all. Especially if you don’t eat meat. It also wasn’t good value for money. At over £200 per night there wasn’t even soap in the bathroom. Let alone any coffee or tea. They even wanted to charge us for using the safe! Overall the place is run on a shoestring budget to save money. The final nail in the coffin was we asked the reception to book us a taxi to the ferry port. We made it super clear it was the boat not the airport. You guessed it… they booked us a cab to the airport costing us and extra £20 and a lot of stress.
• Emily (1/5): Horrible - Literally the worst place I have ever stayed Staff were incredibly unhelpful and didn’t care. Rooms were filthy and were never cleaned (towels were only swapped). Got filthy towels provided to us one day. Running water was terrible, power was close to nothing with just trickles from the shower. Complained multiple times about this and no one came to help fix it upon 2 separate requests.
• Milcho (7/5): Good -
• Ilko (1/5): Bad -
• Richard (8/5): Very good - All good Rooms small
• Maria (9/5): We are very pleased with our stay. - We h
• Gianina (7/5): Good -
• Darja (6/5): Pleasant - Nice clean pool, good location Room cleaning could be done more often and more thoroughly
• Louise (10/5): Exceptional -
• Heather (8/5): Typical summer holiday for a couple on a budget. - Good location, staff were lovely and done a great job cleaning our room every day. Slush puppy machine was great too Food was basic and low quality. Sun-beds were old and needing replaced. The air con in our room wasn’t the best either.
• Richard (8/5): Great value for money - Location excellent Evening meals not too good compared with other hotels..
• John (6/5): Avoid if you don't like butlins - Nice location Old and tired - Too big
• Claire (5/5): Passable - Location is amazing. Very dated decor, pillows and beds not very comfortable. Small rooms. No kettle or fridge in the room. The pools are small for the amount of people staying at the accomodation. Food is plain and basic.

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