Homewood Suites By Hilton Boston Logan Airport Chelsea

Location: 145 Beech Street , Chelsea, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Secured parking

Rooms Available

• Studio with Two Queen Beds - Hearing Access/Non-Smoking

  The studio provides air conditioning. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots

• One-Bedroom King Suite - Non-Smoking

  The suite features air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots
  • Privacy curtain

• King Suite - Mobility and Hearing Access/Non-Smoking

  The suite offers air conditioning and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots
  • Privacy curtain

• King Suite - Hearing Access/Non-Smoking

  The suite offers air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots
  • Privacy curtain

• Queen Studio with Two Queen Beds - Non-Smoking

  The studio provides air conditioning and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots
  • Privacy curtain

• Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-Smoking

  The studio features air conditioning and a tea and coffee maker. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Refrigerator
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Cots
  • Privacy curtain

Guest Reviews

• Jill (10/5): - The hotel was a great location. Easy access to everything in Boston. It was very clean and comfortable. Shower pressure was great and lots of room in the bathroom. Staff were indifferent.
• Karen (8/5): Comfortable, clean and met expectations - Breakfast, staff, place was updated nicely. The kitchen was great, had everything we needed. Layout of the apartment was good as well. This was a good experience, our first at Homewood, and we will look to stay with this brand again in the future. AC in the room was confusing - it ran even when it was off and there was no way to control it in the living room. Customer reviews have pictures of a pool - but there is no pool on site - you have to ask to use the pool at a hotel next door. Small things when we arrived that were quickly addressed: no hair dryer, not enough towels for 4 people, shampoo empty.
• Maryna (10/5): -
• Omri (10/5): -
• Maritza (10/5): - Breakfast was amazing and staff very Helpful when asked questions and help
• Jessica (10/5): -
• Daiki (10/5): -
• Heidi (8/5): -
• Abdelhafid (9/5): -
• Shoshana (6/5): - Location not great Room had a very loud noise, very distracting (e.g. air filter or something) - no way to turn it off
• 毅凌 (10/5): -
• Michael (10/5): -
• Kadeija (1/5): Staff terrible - Terrible Terrible
• Bertha Claudia (7/5): Buen hotel con dia si de limpieza y otro no. Asi deberia ser el cobro no? - La ubicación, instalaciones son muy agradables el aseo de la habitacion no la hacen diario, la verdad yo si estoy pagando por un servicio completo de limpieza. Por esa razon escogi un hotel y no un arb&b. Deben hacer limpieza diario sin que el cliente lo tenga que solicitar. A nosotros no nos indicaron nada de este tema en la recepcion al llegar. Por lo que nos llevamos una desagradable sorpresa al ver que al dia siguiente de nuestra llegada no hicieron el aseo.
• Ewa (9/5): -
• Simon (8/5): -
• Daniela (9/5): -
• Kadeija (1/5): -
• Elizabeth (10/5): - Last minute reservation due to flight cancellation and clerk was helpful
• Teresa (10/5): Good location for the bus, link to the airport and supermarket, splendid breakfast as well. - The rooms with kitchen facilities were just right for us. Nothing.
• Jennifer (7/5): were also missing a lot of things had to ask for bedding and gave us a room with a broken door. To - The breakfast was good the hotel itself was nice and modern and roomy and close to the Chelsea commuter line train station The staff the level of service most of them seemed very uninterested in trying to be even do a decent job, let alone a good job ...gave us One of our two nights that were already prepaid for and booked ahead of time online after our flight got delayed one day and I even called and informed the hotel and left messages online about not being able to make it there for the first night of our stay, but we would definitely be there the second night. I didn't change or cancel anything that I kept them updated on the status of why we weren't checking in on our original first night which was flight cancellation related - still ended up cancelling our whole stay And when I called when I got a message right before my flight was about to take off they were trying to not even give me the second night of my stay. Which like I said was completely paid for and they were not refunding any of it ever. Even if I wanted it refunded they made sure to tell me that! Especially because I booked it through a third party site-booking.com. they were super attitudy about that!like it was disgusting to them I had to ask for a manager just to get confirmed for my one-night stay out of my two nights that were both fully paid for and not getting refunded by them. They had no intention of doing anything about it except just canceling my stay and giving her room away to other people without my consent! Even after my phone calls to keep them informed to KEEP our room for us.Also only booked it as a suite room because of being by the airport and clearly offering a free airport shuttle on their website. The same day I spoke to the the employee about our trip getting delayed and one of our nights not being able to check in for but definitely being there for our second prepay for night.
• Brendan (5/5): -
• Papa (10/5): -
• Megan (10/5): -
• Edwin (3/5): There are better options - . They never responded to my requests in a timely manner.
• Fields (9/5): -
• Lisa (9/5): -
• Mendoza (10/5): -
• Harry (9/5): - Very easy to check in , good staff and very comfortable. Good value recommend A bit noisy
• michele (7/5): - Good sized room. Area to sit. Large fridge and a hob and microwave so could cook. Location was good, close to station and SL3 silver line, also supermarket. Room didn't have any dinner plates, only small side plates and bowls, which seemed odd considering the cooking facilities and size of fridge and freezer. The note on door said rooms were cleaned ever second day, but my room was only cleaned twice during week long stay
• Maria (10/5): Great location, close to airport and amazing breakfast! - The location was great, extremely close to the airport. The beds were comfortable and the room was spacious. The front desk staff were not that friendly but maybe that’s just the way their personality is. Also, the bedsheet did have a stain, made me think if they had been changed or just reused.
• Carolyn (8/5): Nice, convenient, and affordable. - The rooms were spacious and clean. The breakfast was great. It was pretty loud. We could really hear the people around and above us.
• jennifer (10/5): -
• Frederico (10/5): Boa - Conforto Localização
• yvelande GEORGES (10/5): -
• adrian (10/5): -
• Lorenzo (10/5): -
• Eva (10/5): -
• Eloise (9/5): - Room was fantastic. Clean and easy check in. Great proximity to the airport. Not lots to do in terms of restaurants or anything like that.
• Xiaowei (5/5): Mislead “airport “,it is far from airport - None The location
• Jamie (10/5): Absolutely amazing - The size of the rooms was amazing. Staff amazing Floors were dirty and the dishes were too. Dishwasher was broken.
• Kate (10/5): -
• Manuel (10/5): -
• Inez (10/5): Perfect place to stay for someone visiting the city! - I really liked this hotel and will definitely stay at another Homewood Suites. The breakfast was delicious with lots of variety, the rooms were spacious with a kitchen and living room area, and the workout area had a lot of equipment. The staff was nice and helpful. The location was just 10-15 minutes from all highlights in the city.
• George (9/5): - Location, Beds Breakfast
• Zachary (8/5): -
• Enkhjargal (10/5): The hotel was very clean, comfortable and enjoyable. The staff was very nice and responsible. The breakfast was tasty. - Very clean and amazing Nothing
• Imad (8/5): -
• Gbenga (10/5): - Nice place overall The breakfast could be better
• Michelle (10/5): - Room was beautiful. Breakfast was amazing and it was only 12 mins from TD garden
• NdyaBahika (9/5): -
• Vesna (8/5): -
• Benjamin (9/5): -
• Chichi (9/5): Friendly staff, warm and welcoming stay - Big room with decent price. Got kitchen, fridge, microwave and even dishwasher in the room All the double queen bed rooms are facing the highway, very noisy at night
• Magaly (10/5): -
• Paul (10/5): Perfect in every way. - Everything
• Simon (10/5): - Great location and staff very welcoming The few times we have stayed at this hotel, it has always been quiet between the rooms All a great nights sleep
• Makan (8/5): Hôtel situé à Chelsea - La propreté, la proximité avec l'aéroport, transport en commun quasi direct, pas besoin de taxi si peu chargé en bagages. Assez loin du centre Climatisation très bruyante
• Shii (10/5): Amazing stay made by the comfortness - The breakfast was great! Actually I have nothing to complain
• Sabine (8/5): -
• Dr. Héctor (9/5): -
• Fethiye Canan (6/5): - Odalar geniş. Kahvaltı kötü. Temizlik yapılmadı. Sevmedim
• Angela (9/5): Lovely apartment.comfortable bed - Spacious apartment Close to bus and train Location
• carlos (10/5): - Very clean and modern
• Wanda (10/5): Enjoyed my stay - Great location and comfortable stay!
• Jennifer (7/5): Nice stay at an easily accessible family friendly hotel - Nice helpful staff, easy access to central Boston and to airport, safe area. Decent breakfast, good bathroom amenities. Spacious room for a family. Good kitchenette with all you need for eating in. Had to change rooms twice due to issues with plumbing and air conditioning. First room did not seem the cleanest.
• Sharon (9/5): Nice, well kept, secure, clean hotel. Will stay there again. - It was very clean and secure. Very well kept hotel. Room was very clean.
• REBIN (10/5): -
• Ruben (10/5): Comfortable - Clean, quiet, comfortable and easy to access
• Kenn preston (9/5): Need to have bar open regular - Great location Fabulous breakfast Was told bar would be open for a beer but over weekend it wasn't at all so had to walk minimum half a mile to get a beer. People smoking cannabis in car park
• Diary (9/5): It was a good stay. It was closer to - The room size is big and clean. The Breakfast is good. The area is very clean. Garbage bags are too flimsy and smaller than the trash cans.
• Sarah (6/5): Housekeeping is seriously lacking! - Very clean inside and out! Free breakfast was great! Close to downtown Boston! They seriously need a new housekeeping manager. We were supposed to have our room cleaned every second day during our stay and by the third day we still had not had our garbages emptied or more toilet paper supplied or fresh towels replenished. On the third evening around dinner time, housekeeping was working on our floor and I put a pile of garbage out in the hallway and woke up and it was still there. There’s no way that they didn’t see it. When I politely mentioned to the front desk that our room had not been cleaned and it was now our fourth day staying at the hotel, they did not seem to care at all. I had to ask for them to make sure that the basics were done in our room. For the price that we paid for five nights the very least we should have is light housekeeping.
• Ivy (5/5): -
• Pam (9/5): Worked out well - It was a quick overnight but impressed with the room, full size kitchen, etc. Wish we’d had more time to enjoy it! One staff in sight and she was okay, not particularly welcoming
• peter (8/5): - This was a very nice hotel, no complaints. I would definitely stay here again if i come back to the area.
• gideon shemesh (9/5): - מלון מתוחזק ברמה טובה ,חדרים נקיים , מלון טוב ארוחת בוקר נחמדה יכולה להיות יותר טובה
• josef (3/5): - Service was terrible. Housekeeping was not existing. Really bad staff Sorry I have to say but I will definitely not come back
• Sherry (1/5): - Location No toilet for a full 24 hours, no mention of compensation for it. When I called to ask the mentioned that I hadn't paid the $50 pet fee which I was told was part of the security deposit when I checked it. Also was told over the phone that I had not paid a $250 deep cleaning for having a pet which was not mentioned anywhere verbally or written. They said that those are the reasons I would not be able to get any compensation back for not having a toilet.
• Thomas (10/5): - Very convenient location. 3 blocks from commuter train into Boston’s north station or Salem, 4 blocks from large grocery store and 4 to 5 blocks from nice restaurant or fast food. Felt safe walking to all locations.
• Sulaimon (9/5): -
• Peter (10/5): - Great room
• David (8/5): -
• Bryan (9/5): -
• Posnik (9/5): -
• Daniel (10/5): - Great
• Pamela (3/5): Boston was nice..staff were great... food was good...... checkout 9pm over 300$...NOT GOOD - Staff were great.....room was nice (slight curry odor) Charging over 300$ for a late checkout 9pm after staying 5 previous nights was not very good business. When we return to Boston...we'll be staying e;lsewhere
• ana beatriz (10/5): - the location is perfect
• James L. (10/5): .suggestions - .The stay was great the people very friendly and professional. 1 do strongly suggest you validate parking and provide some sort taxie service or shuttle to the airport . This would have a definite improvement on my return visit
• Lior (8/5): - Nice and comfortable rooms, great staff that helped us with any things we wanted and relatively good breakfast with good verity There was quite a lot of noise in the room during the day. The air conditioning made relatively loud noises but it was also from outside the room. The location was difficult for us, yes it’s 20-15m from airport but longer and several exchanges to get to town
• James L. (10/5): - It was simply great From stem to stern !
• Ferenc Robert (9/5): Very good for a short stay. - Hotel was clean, breakfast was fine. There is electric charging station next to the hotel. Price
• EUGENE (10/5): - Very nice hotel.
• Sudeesh (8/5): - Not impressed with late check out facilities.
• Kristin (10/5): Nice, clean rooms, free breakfast! - It was further from the harbor area then we thought, but the hotel was clean, the room was very spacious (we had a king suite) and the free breakfast was great. I wish parking was free but doesnt seem to be the case anywhere in Boston
• Sergio (8/5): -
• Joe (10/5): -
• Barbara (9/5): Comfortable place to spend the night before flying back home. - Very close to family. Great space!
• Susan (9/5): -
• alberto (7/5): -
• Eugenie (10/5): - Amazing Book this hotel

Photos