M Roof Hotel & Residences

Location: Pusat Perniagaan Taman Ipoh, Jalan Dato' Lau Pak Kuan, Ipoh, Perak, 31400, Ipoh, MY

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Meeting rooms
• Fitness facilities
• Free WiFi
• 24-hour front desk
• Luggage storage
• Concierge service
• Wheelchair accessible
• Elevator
• Fitness facilities
• Breakfast available (surcharge)
• Meeting rooms
• Smoke-free property
• Free self parking
• Airport transportation - pickup (surcharge)

Rooms Available

• Deluxe King Plus

  1 King Bed

  312-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Superior Queen Room

  1 Queen Bed

  182-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bed sheets not available

• Junior Suite

  1 King Bed

  430-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

• Deluxe Twin Room

  2 Twin Beds

  290-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and free bottled water

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Free cribs/infant beds
  • Bed sheets not available

Guest Reviews

• Verified traveler (10/5): Wonderful experience - We enjoyed our stay at M Roof. The room was spacious for the price and the view outside was unblocked, peaceful. Many nice eateries within 10mins by car from hotel. Overall I will recommend you to my friends, thank you
• Beeyan (10/5): - Wonderful bathroom design, eye pleaser. Should have more parking spots.
• KHONG (6/5): - SOFA Smell Dirty....
• Sharmila (10/5): - Clean room and friendly staff! Location is great!
• Jeva (10/5): - Good service clean place
• Vanessa (10/5): - We love the amenities such as the pool. Great for overstay for 2 nights as a ‘passing-by’ hotel. Wifi can be weak though.
• Mary (6/5): - This is a nice, clean hotel but impractical on a number of levels. Unfortunately the location is completely impractical unless you have a car. There is a row of shops a 5 minute walk from the hotel but no footpaths. Every attraction is at least a 30 minute walk so transportation is required. The hotel room is really nice but impractical. If you want to use a plug you have to unplug something as there are no free sockets. A hairdryer is provided but it is hardwired in the bedroom area with no mirrors available. Limited storage space. Nice toiletries provided. No soundproofing, you can hear guests in the corridor and road noise from outside, however the road quietens by midnight. The redeeming feature for me was the free self laundry facilities provided, I wish all hotels had this. Staff pleasant at check in but all very impersonal. I would only recommend this hotel if you have a car.
• Chiam (4/5): - The room was not very clean, TV was not working properly. The sink drain did not drain properly and floors were not clean when we checked in. We had to call room service a few times to fix things. We will not be staying in this hotel again.
• Lawrence (8/5): Pleasant clean hotel in Ipoh - Pleasant clean hotel with nice staff. I like the rooftop pool and gym. Unfortunately the pool and gym closed after 7 pm.
• Yik (8/5): - Good llocation.
• Mohd Saiful (8/5): - All good except your swimming pool is poorly maintained.. after got into the pool we felt itchy even after shower. the edge of the tiles around the pool is sharp, unsafe and dangerous beside than the water was full of dirt and sand. Suggest you might want to have your team to look into it or someone might get hurt. p.s - my junior suite pillow have an unpleasant smell.
• Li Li (10/5): - Clean and friendly staffs
• Kim Beng (8/5): Pool needs maintenance - Nicely appointed hotel, but could improve on certain things. The pool needs more maintenance - it has quite a few chipped tiles that could be dangerous. We felt the sharp edges a few times during our swim sessions, and are lucky not to be hurt. Also, the ladder was missing a few steps the first time we were in the pool, but that was fixed the next time we went. The pillows are also rather soft, but I guess that could be a personal preference. Finally, stickers in the bathroom advised us that, if we want to reuse the towels, we should hang them up. However, our towels were always replaced even though we had hung them up.
• Sek Teng (8/5): - Good. May consider for future stay
• Antonio Pak Tat (8/5): - Easy access and quiet .. the room are reasonably clean.
• Henry (10/5): - It was good, cleanliness surrounding the grout of bathrooms and luggage benches needed to be wiped on general rubbing marks. The swimming pool, and general flooring/ hidden areas should be better attention to cleaning, not just glossing over - The hotel is only 5 yo, and the effort of polishing/ cleaning of public areas, or wall paints needed better protection of weather - generally maintained to good standards. Thank you.
• Irene (8/5): - Close to the city and amenities
• Verified traveler (8/5): - Overall was nice. I like the quietness around the hotel. Easily GrabCar to anywhere. Simple amenities around the neighborhood. Only complaint. The pillows are too flat.
• Desmond (4/5): - The check-in staff member was uninterested and unwelcoming. All reception staff have no evidence of training of basic manners when greeting guests
• Kok Peng (8/5): - Like the room design, environment, and the sports channel. If toilet room have bidet will be better.
• Michael (10/5): - Great stay.
• Martha P (6/5): Ipoh stay - Ok for short stay. Laundry is free but the hours are too short.
• Stephanie (6/5): - Cleanliness and upkeep
• Pei Yean (8/5): - Clean and consistent. Happy to stay there again in future.
• Esther (6/5): - Staff were polite. Aside from the bedding, everything else in the hotel room needs replacing. Just not well maintained.
• Brandon Albert (10/5): - Plenty of on-site parking for local tourists. Noise insulation in rooms could be better as the sound from the street racing in the early hours of the morning can be quite deafening.
• CHRISTINA (8/5): Ipoh - Hotel is ok although there's no malls or shops in the surroundings except the stadium.
• Ban Keat (8/5): - As expected. Smallish room but had all the amenities. The free self serve laundry was a bonus.
• Ban Keat (8/5): - As expected. Smallish room but had all the amenities. The free laundry was a bonus.
• Verified traveler (4/5): - I found the room dim and not properly cleaned. There were hair in various places in the bathroom and the vanity and edging around the table/tv area were dusty. The rug on the floor were spotted with many stains.
• lam soon (6/5): - 🙂
• Chee (8/5): - keep up the good work
• Travis Chi-Leung (6/5): - Need more maintenance. Bathroom and shower need more cleaning. Not sure if bed sheet was changed prior to check in.
• Gan (6/5): - When check in found the room Air con not working & change to another room
• Mei (6/5): - The room was not clean especially the bathroom. Not enough hot water for shower.
• Elisa (6/5): - Fridge not cold , need update the room
• Wai Chong (2/5): Not recommended to stay hotel in Ipoh. - There is no doorman to help us to bring luggage up the stairs. Reception check in personnel unhelpful and no greeting at all. Room short of water bottles, safe box no battery, Water basin flooding, aircon extreme loud noise and leftover empty bottle under the sofa. Could not sleep due to loud aircon noise and request for another room at midnight, the reception counter Ms Sha must be given a lot of credit because she immediately help us out. Unfortunately the changed room was not in good condition with the wardrobe door damaged.
• John (4/5): Worst breakfast - The worst buffet breakfast ever. Please don’t!
• Verified traveler (8/5): Great hotel in Ipoh - A great hotel to stay in although is a 10 minute Grab from Ipoh which wasnt a problem for us. Good breakfast too!
• Yit Perng (10/5): Superb! - Fantastic , bedding, ambience very clean and fresh smelling, making our stay very comfortable and relaxing. Keep it up. We will come back when we travel to Ipoh.
• Verified traveler (8/5): - Stayed at M Roof a few times in the past couple of years, was very clean and immaculate. Unfortunately this stay, the place has gone down in cleanliness.
• Sally (6/5): - Mouldy shower curtain. Hotel and area had seen better days.
• Ming Ren (8/5): - Location is good
• Antonio Pak Tat (8/5): - This M boutique hotel is much quieter then the rest of the chain...
• Marcus (10/5): - Infinity pool, gym, cosy food, walkable distance to food places and convenient stores
• Rebecca (10/5): - We absolutely loved staying here. A charming hotel in a great location, so close to yummy food and easy to get quick and cheap Grabs from to go elsewhere. The bed was very comfortable, shower fantastic and the hotel was very clean. Free guest self-service laundry was a handy bonus. My only issue was with the hours the rooftop was available. The place is called the M ROOF hotel, you’d think they’d make the most of it! But it’s only open 8am-7pm, and that’s where the pool, gym and laundry all are. Why?! It’s not like they have a lifeguard on duty?! The area is so pretty with great views and lovely lights but you can’t even use it at night to see them? And who wants to do their laundry during the day? I would absolutely stay here again if in Ipoh once more, I was just frustrated that the main reason I booked it — the rooftop pool — had such limited opening hours. Added points to the staff for taking a photo and messaging us to check on clothes and books we left behind. We had done so deliberately, but what wonderful service to follow up on that.
• David (10/5): Professional staff - The staff were welcoming and professional. The bed was comfortable and the rooms are well appointed. After checking out I realised I had left my travel wallet in the room (8 hours after checking out). My travel wallet contained my passport, significant amount of cash, travel cards etc. I rang the hotel who contacted room service. They had my travel wallet which I collected and found fully intact. Thankyou MRoof staff for your excellent service.
• Martin L (6/5): - The hotel is looking tired and the lobby has lost its original splendor. But so far, it's the best of the three M hotels in Ipoh
• David (6/5): - A bit old and dirty
• Theresa (10/5): Chill time - I enjoyed the location of the hotel - away from the city. Central - place of interest within 20 min radius. Room size was just nice for solo traveller.
• Ben (10/5): - Quiet but the price is a bit high side
• Edmund (6/5): - Not enough facilities and staff
• MingJun (10/5): - Grand interior design, comfortable stay, professiol service
• Mf (6/5): - A little out of the way from main attractions and area is not walk-friendly
• Mayle (4/5): - The breakfast food is horrible! Caffe is not hot The Porridge is bad smelly, 3 customers I met at the hotel have the same comments
• Chor Hoi Jeffrey (8/5): - Staff friendly and helpful.. room clean and comfortable except fridge not cold enough.other than many local eateries in stadium nearby.location a bit far from town for shopping and sightseeing
• Nik (8/5): - Nice looking hotel, fast easy check-in & check-out. Amenities & facilities are fully equipped, room has a Dyson hair blower. Need to improve on room cleanliness especially dust, I was sneezing & dripping from the nose. The room 504 where I stayed had a slow air-conditioning, can't feel the coldness. Love the private parking area just for guests, the entrance to it is a little confusing during night
• Nigel (8/5): - Security staff were excellent in solving some parking issues I encountered due to a wedding reception taking place. Reception staff were extremely helpful in advising us the best way to get around and directed us to a hawker centre across the road. Housekeeping needs improvement on cleanliness especially on vacuuming the room (crumbs from previous day still on the floor)
• Marcus (10/5): - Minimalist but have everything you need within 10-15 mins of walking and driving
• Alan (8/5): - good value for money
• Dominic (8/5): - Comfortable stay
• Kenny (10/5): - A clean, central location, responsive staff, et . Will stay again.
• Christine (10/5): - Nice, cosy and very welcoming.
• Y J (10/5): Overall good stay - It was a good stay. Room was spacious, and front desk service was great. Only comment is that the water pressure and water temperature fluctuates hugely when taking a shower. Hope the plumbing gets checked and fixed for future guests.
• Jeff (8/5): Great hotel. Great location. Please fix the water - Hotel was perfect. Modern, clean, helpful staff, excellent view of Ipoh city and free parking on site. It is also within a 5 min drive to eating areas. The only thing that the hotel can’t seem to solve is the water pressure on the 10th floor and the hot water. It fluctuates between low and high pressure and the water is at most lukewarm.
• Lib Wen (10/5): - Love the design of the rooms. Everything is well maintained. Comfy bed, powerful aircond. Decent toilet. Central location. Great value for the price they offer. A very pleasant stay, will definitely come back again 😁
• Chen Tik (8/5): - Happy with the 2 night stay. Excellent location with peaceful surrounding and just few minutes drive to town. Though need improvement in room cleanliness.
• Norzarina (8/5): - -
• Verified traveler (2/5): Not recommended at all - Photos look good, but the actual property is rundown. Spider webs along the hallway. Hair on toilet floor. Wall paint poorly done. I spent my NYE there and there was nowhere in the hotel for countdown, no bar and no alcohol allowed in public places. I asked room service for a wine opener and they asked me to bring the wine downstairs to the restaurant to uncork.
• Amir Amree (8/5): - New hotel with good rooms.
• Wee Sing Jeffrey (10/5): - Nice place and staff.
• Verified traveler (6/5): - Lots of stains. Cleanliness leaves much to be desired.
• th (2/5): - Poor in cleanliness
• TETUSMA (8/5): - Good place and facility is more than average.
• Terence (8/5): - Need better cleaning to keep up with the high end hotel feel
• Marcus (10/5): - Spacious room, with gym and infinity pool at roof top with great scenery. Will come again when I come Ipoh thanks
• Verified traveler (6/5): Nothing special. - Decent hotel at a decent price. Pool area was always noisy and overcrowded, therefore the elevator floors was always wet from people coming out of the pool. The hotel offers 3 washing machines and 2 dryers. Dryers are always busy. Didn’t really enjoy our stay here, would probably not be back.
• Gary (8/5): M Roof. - Stayed a second time with M Roof and this occasion had a 10th floor room which was a bit of let down compared to the room on the 6th floor. This room was not as nice in cleanliness and maintenance. Can’t fault the friendly and politeness of staff. Would definitely be back again.
• Zhafran (10/5): - Parking was convenient, easy access for attractions and local food. Hotel environment and design was properly chosen. Check-in/out at the lobby was swift. Room is in good condition. Area of improvement would be the cleanliness; throw pillow of the room that I stayed-in has an unpleasant odor. The bathroom sink was semi clogged. For some reason the housekeeper's cart was parked in front of the room I'm staying during my entire stay, that could've been handled better.
• C (6/5): - Stayed in Room 607 and 608 which are connected. Overall room cleanliness was good. Poor upkeeping in the room such as broken wardrobe (607), downlight at room entrance was not working (607 & 608), choked shower room drain pipe (608)
• Kim Pooi (8/5): Good location but old - Stayed for 2 nights in December for business. The room is big enough but the quality is bad. There are paint peeling from the walls and ceiling and my tv has a line across the middle of the screen. The 3 lifts also takes ages during peak times. I like that the shower and WC is separate and big bathroom. Clean nice big towels too. Within walking distance to the stadium with lots of places to eat. There is also a white coffee place on the ground floor for quick breakfast. Good hotel but definitely needs updating
• Verified traveler (8/5): - Sound proof is bad, can hear car noise from the street. Breakfast is not bad but tea/coffee is pre added with sugar and is very sweet. Overall is not bad
• CP (4/5): Nightmare! - It was a terrible stay as I used to stay here when I travel to Ipoh. The bath room totally blocked without checking it for next guest? After shower, water came under the bed & power tripped furthermore! Force to changed room eventually. Hope housekeeper can ensure the room condition before next guest come in. It really a mess for me! Hope same scenario will not recurring again, not for my sake but other sake. Beside, check in took me more than 10 minutes which I think is unacceptable also. Hope improvements take in near future!
• mei ling (10/5): - comfort stay but the hotel restaurant is not open except the connected old town restaurant
• CHEK MIN (8/5): - That complimentary coffee is room taste like burn tyre, never touch it. table lamp hurt eyes and seat is narrow space with the sofa behind. other things are satisfactory
• Adam (8/5): Comfortable - The hotel is clean and comfortable. Enjoyed the room very much. Parking for the hotel is outdoor and the lots are definitely not sufficient to cover all the guests. Be prepared to park by the roadside. They have 2 cafe but one was not operating. The Old Town Grand (another version of Old Town) provides good service and nice food. We manage to visit a Pasar Pagi at the stadium (just opposite the road from hotel) on Saturday.
• Vijai (10/5): Nice Hotel - Hotel was very nice. Staff were friendly and helpful. Special mention to Operations Manager Mr. Kamal whom was very helpful with a small car trouble I had.
• Sim (4/5): - I stay in the same room for passed 2 weekend i saw few dirty part there’s no do the cleaning at all And the phone in room broke down for few month still no repair it
• Gurcharan (10/5): Good and afortable. - Very good nice afortable stay. Love everything except the cleaning. I notice there was a used toothpick in the toilet which was not being clean or remove by the housekeeper. Otherwise everything is perfect.
• PL (10/5): - Overall it was a pleasant stay, front desk and housekeeping was helpful and did a great job. All basic amenities were provided and facilities are also quite well maintained. they have designated parking area, but seems insufficient especially coming back late we need to park by road side. check out process was fast too.
• Verified traveler (8/5): - Cozy and stylo
• Verified traveler (8/5): - My regular hotel for Ipoh. It’s 10 mins from town and comfortable, clean, modern. Sliding door at bathroom slides past into the coffee making area so be careful if anyone is standing there when opening it. However the open air parking is always very full, often parking on the raised roadside kerb, so it is an inconvenience. Though there is a security guard.
• Kin Sang (6/5): Something can be improved - They only provide a single key card for me that is very inconvience, more over, they only provide a very short power cable of electric boiler in length and an unadaptable socket, that their wall power supply install at a high level on wall, I can only hanging the boiler in the air, is it funny?
• Low (6/5): Slow response - Request to send toilet rolls and mineral water but took several calls to receptionist only come. Wifi connection not stable.
• CHYE SOON (10/5): - Great sop
• Norsyefa (8/5): - Amazing,clean and nice place
• Verified traveler (6/5): - The cups or mugs are not very clean..the pillow is too low for me..centralize air-conditional is not good and feel hot at night..
• lagrein (8/5): - the property and location is good and nice, just the problem with the parking space, too limited
• Az. (10/5): - Will definitely come again. Searching for parking space is challenging though. But overall excellent!
• KANG (10/5): - It was a good stay.

Photos