Ortea Palace Hotel, Sicily, Autograph Collection
Location: Via Nazario Sauro s.n., Siracusa, it
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities: Indulge in the spa, indoor pool, and gourmet dining at Ortea Palace Hotel, Sicily, Autograph Collection.
Elegant Accommodations: Relax in rooms with modern comforts like air conditioning, flat-screen TVs, and plush bathrobes.
Convenient Location: Explore nearby attractions such as the Temple of Apollo and Ortigia Street Market just steps away.
Ready to experience luxury and comfort in the heart of Siracusa? Book your stay at Ortea Palace Hotel now!
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Nightclub
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Solarium
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Allergy-free room
- Kid meals
- Evening entertainment
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Tennis lessons on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Art gallery on site
- Wine release events
- Reception hall
- Secured parking
- Garage
- Fishing nearby
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Paddle boating nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Accessible Futura Queen Duplex
The double room features a wardrobe. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Wardrobe or closet
-
Duplex, 2 Queen Beds
2 Queen Beds
474 sq feet
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Suite, 2 Twin Beds, Sea View
2 Twin Beds
388-sq-foot room with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Suite, 1 King Bed, Sea View (Balcony, Tower)
1 King Bed
1023-sq-foot individually decorated room, located on the top floor, balcony/patio with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Location - top floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Duplex, 1 King Bed, Partial Sea View
1 King Bed
366-sq-foot room with partial sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Signature Suite, 1 King Bed, Sea View (Balcony)
1 King Bed
700-sq-foot individually decorated room, balcony/patio with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Duplex, 1 Twin Bed (No View)
1 Twin Bed
356-sq-foot room with courtyard views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Family Suite, 1 Bedroom, Sea View
1 Double Bed
700-sq-foot room with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Twin Room with One Twin Bed and Sofa Bed - No View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
One-Bedroom Bi-Level King Suite
Guests will have a special experience as this suite provides a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
Deluxe King Room with Partial Sea View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
One-Bedroom Bi-Level Suite with Sea View
The suite offers a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Wardrobe or closet
-
Junior Suite, 1 King Bed, Sea View (Balcony)
1 King Bed
517-sq-foot individually decorated room, balcony/patio with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Balcony or patio
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
Suite, 1 King Bed, Sea View
1 King Bed
366-sq-foot room with sea views
Layout - Bedroom, sitting area, and office
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service, minibar (fees may apply), and dining table
Sleep - Premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Fireplace
- Interconnected room(s) available
- Wardrobe or closet
- Bidet
- Dining table
- Daily housekeeping
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Heated floor
- Change of bed sheets (on request)
- Mobile key entry
- Desk chair
- Office
- Energy-saving switches
-
One-Bedroom Junior King Suite
Guests will have a special experience as this suite features a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
One-Bedroom Bi-Level Suite with Sea View
Guests will have a special experience as the suite offers a hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
Queen Room - No View
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
-
King Room with Partial Sea View
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
- Access to private pool
- Concierge services
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sharon (1/5): Male - La posizione Personale non predisposto ad aiutare
- lindaw288 (10/5): Stunning hotel with FABULOUS staff! - We chose the hotel because of its location and it is the perfect place to explore Ortigia and Siracusa Wonderful ambience with a stunning ground floor area The buffet breakfast was excellent with literally every taste catered for Marriott should be extremely proud of the exceptional level of service Without exception all staff were charming, well skilled and could not do enough to ensure we were well looked after. Having spent my career in hospitality, I can truly say from reception to housekeeping, porters to wait staff we were thoroughly impressed Siracusa is a fabulous place to holiday with Ortea Palace the jewel in the crown!
- kurlyks (6/5): Beautiful hotel some issues - Our stay did not start out well, but it did improve. At check-in we were upgraded due to my Platinum status with Marriott to one of their duplex suites. On paper, they seemed nice, but the layout was very awkward and made it hard to figure out where to put your things. In addition, the shower was filthy. Lastly, we noticed the room was very warm and were told the AC was broken and they were “working on it.” It never came on during our 3 night stay… Here’s where things improved- I asked Silva at the front desk if there were any other rooms all on one level. She was very kind and gave us an additional upgrade to a larger corner suite with a wraparound balcony with sliding doors on both sides. Honestly, if it weren’t for that room change we might have left early for a place with functioning AC. I imagine the guests in rooms without a balcony were roasting! We ended up loving the breeze with the doors open at night and it actually enabled us to sleep well. A few other pros: great in-room amenities. They thought of every toiletry you could need and had lovely lotions. Housekeeping also did a great job. Lastly, every staff member we encountered was very friendly and helpful. The hotel is in a great location. A couple other cons to keep in mind: the bar and dining area is very subdued and a little stuffy. We have stayed at many 5* hotels that manage to be upscale, while still being a comfortable place to relax and have a drink at the end of the day. Ortea didn’t quite manage that, despite the friendly bartender. You also had to make a reservation to use the indoor pool and saunas. We tried it once and didn’t go back because who wants to make an appointment for a 30 minute dip? Overall a beautiful hotel with a few misses that others may not care about. Ortigia in general is a stunning place and I’m glad we visited.
- ching fang (10/5): -
- Passport619367 (10/5): Fabulous Boutique Hotel - Everything about the Ortea Palace Hotel is absolutely 5 star world class and extraordinary...location, architecture, service, restaurant, room service, bar and spa. I was particularly struck by the tremendous warmth, knowledge and helpfulness of the concierge service, the overall excellent service.... and by the Michelin level artistry of the chef and his kitchen. Salvatore and his staff are at the top of the culinary ladder, yet the cuisine remains true to its fresh local Sicilian roots. If you don't see it on the menu, talk to the staff or the chef, they will create it for you. As to the structure itself: It is a beautiful Art Nouveau building that was turned from the local post office into a modern sleek marble and glass boutique hotel situated directly on the harbor. If you're looking for a huge resort with four restaurants, and two swimming pools, this is not the place for you. But if you are looking for incredible service and food with huge two story rooms, fabulous service and exquisite food in the heart of the most beautiful and picturesque (not completely overrun by thousands of tourists) island town in Sicily, you have found your home.
- TillieNuuk3900 (10/5): Excellent. Excellent view. So relaxing you melt. - I’ve been to a lot of 4, and 5 star hotels in my lifetime. This is the best of them all. It’s personal touch, everywhere. It’s dining so your heart sings. Please, please have their local bio lemonade, and some steak / veal option, local too. It’s absolutely divine - and beats all Michelin restaurants I’ve visited (4). Of course there’s no “experience” attached to it, but it’s the best quality of food, especially the meat, olive oil and lemon oil, I’ve ever had. Italy knows food. Sicily knows how to cook and grow food. Ortigia and the Ortea palace hotel knows how to combine the best from that. Spacious beds, affordable luxury in the suites. Handwritten notes and a balcony. Great coffee, order breakfast to the room for even more awesome tastes of Sicily. And the staff are curious, discreet, nice but not overly attentive. Everything is replenished and clean/ed when you leave the room - quietly, no noise. Amazing beds, surprisingly tasteful interior, comfy and beautiful. Wall to wall cooling marble floors, I just want to stay on the hotel for all of the days here to be honest. I can see Ortigia from the balcony! No, it’s really a place to go to relaxation, quiet rooms, excellent air conditioning -you choose your own temperature hot or cold, and every high quality amenity you can ask for. Delicious fruit welcomes you, tasty little treats waiting in early afternoon, spacious bathtub, and a place you can just unwind when tired or too busy. The best part is that you’re not buggered by butlers and concierges and everything in between. If we relax any more, we’ll melt. Definitely going back for a hot, romantic vacation. For a business trip it’s almost heaven. Do the suite. I beg of you. Best thing you’ll ever grant yourself. So much better than Paris, New York etc. wonderful. Helpful staff for everything you need advice on.
- klf90 (10/5): What a hotel - I’ve always given honest reviews and this hotel doesn’t have a single fault. We have just returned from a couples trip for 4 nights 5 days. Room We had a double room which was very spacious, all the towels you could possibly want, dressing gown, slippers and even flip flops and hat for the pool. Toiletries included mouthwash and hand lotion which was a lovely touch, Chargeable mini bar but was space in the fridge to add water and drink we had bought in the shop. Coffee and tea making facilities in the room, the tea was lovely with 3 different options, however I was disappointed it was Nescafé coffee sachets in the room, I expected a coffee machine or something nicer. The bed was extremely comfy and USB charging ports next to the bed. I did have to get ready in the bathroom as there was a table and chairs in the room but no getting ready station. Spa Bella!!!!! The best way to relax after a long day exploring. You do have to wear a cap in the pool but that didn’t matter to us. Massive sauna and steam room. What let it down was there was loose tiles been put on the idea of the pool and there was plasters on the side also that were there for the length of our stay. Other than that is lovely. I did look at a massage but it was 90 euros for 30 mins so didn’t bother with that. Service Honestly couldn’t fault the staff. Absolutely incredible, the lovely blonde hair and glasses lady that checked us in and out, the red haired lady that looked after us at breakfast and everyone was just amazing. Nothing too big or small, friendly, helpful and faultless. There was a lovely little arrival every evening of water and homemade sweets delivered to our door. Breakfast Yummmmmmmmy!! So much to choose from as well as a separate menu to have. Highly recommend a cappuccino, granita lemon and French toast! The yoghurt pots were my fav I wish I could have brought some home. Location Ortigia is amazing to explore and has some lovely food places. Siracusa the national park where the amphitheater is and ear of dionisio is 100% worth a visit but that’s all we found. The coast is beautiful. Direct parking outside the hotel in the blue lines which you book through the easypark app and cost us about 15 euros a day max. The hotel offer a valet service in their underground parking but this is 50 euros a day. All in all an amazing trip and worth every penny to celebrate our 10th anniversary. Would love to say we will be back every year (price rises depending)
- jean-sebastien (9/5): Ma chambre ne m’allait pas et ils l’ont changé - Le spa et le sens du service Rien
- Z8715MBpeterw (4/5): An expensive disappointment - Sadly this was a hotel that did not deliver. While our room was big, double aspect and quiet, it smelled badly and the bathrooms were tiny. We were offered an alternative but chose to stay and manage the smell ( via open windows/air con). Despite reporting it nothing was done! The hotel had only one functioning lift and only one of the eating venues was functioning and then only on a part-time basis. A good breakfast (but at a ludicrous 50 euros a person) was served in the main reception room, but it was hardly used for lunch/dinner and the bar (in the same big room) was practically empty most nights. As a consequence the hotel lacked atmosphere as a "place to go" for food, drink etc and traversing this largely empty but staffed room day after day was rather depressing. The so called museum of curiosities was a room trying to recall former post office days but really a waste of time/space, the piano was never played. The front desk was fine but often understaffed with guests waiting considerable time to get served. Staff were pretty good generally but there was no sense of management. All in all it was an expensive disappointment and one not to be repeated.
- Monia (10/5): Très bon séjour pour une découverte chic de Syracuse - Chambres en duplex immenses /emplacement sur l’île d’Ortigia à 2 pas du marché animé / la piscine du spa/ les balades à proximité immédiate L’hôtel manque un peu de chaleur avec ses plafonds très hauts et ses couleurs froides
- B9598IUandrewk (10/5): A truly amazing hotel - Enjoyed a fabulous break at the hotel recently Beautiful building, with wonderful staff and service I can’t wait to return Thank you all
- ilpiccs (10/5): Elegant, Friendly, and Incredible Breakfast - If you are staying in Ortigia, stay here. The hotel is elegant and classy, yet the staff remains friendly and completely unpretentious. The breakfast is truly incredible. If you can, splurge for the 3rd-floor suite rooms with a balcony—it is well worth it!
- Anne (10/5): Superbe on recommande vraiment pour une expérience unique - Tout était parfait de l’accueil, emplacement chambre, petit-déjeuners. Upgrade pour nous et on recommande fortement
- Simone T (10/5): - Hotel molto raffinato sono stato con la mia compagna menzione speciale x il barman super come sempre grazie x tutto S❤️J
- Feng (4/5): 差劲！暖风空调温度设定两端不一致，严重欺骗客户。 - 暖风空调有欺骗性：房间端显示可以调到27°，但是控制端只开到了23°，导致实际上空调一直不启动，房间里阴冷，被子单薄，冷得无法入睡。经过激烈交涉，宾馆提供了两个很小的电暖风机，声音很吵，影响睡眠。这样的五星级宾馆真是太差劲了！
- Miller (10/5): - The room was nicest I have stayed in anywhere--two story loft with high ceilings. Tile floors, glass stairways. Spacious, elegant and sumptuous.
- Walter (8/5): Great stay - Central and very clean Hotel was quite empty The cost quoted for upgrade to room with a view was quite high
- MESA BEJARANO (7/5): NO SEA VIEW - Bath tub and Marble floor There is NO SEA VIEW even though I paid for it. Only 2 floor of rooms. Breakfast next to reception. NO Rooftop. If on number 1 floor you can hear cars and people.
- 748ajj (6/5): Great hotel but bad spa - Hotel is pretty good with the exception of steffano at the spa who is very incompetent, rude and miserable
- Stanton (9/5): Great place to stay - Great property and the food at the hotel was exceptional. We really enjoyed our stay
- Simone (10/5): -
- Sergio (6/5): -
- Luv2Travel_Go (8/5): Beautiful hotel but a few issues - Beautiful hotel in great location on Ortiga, which is charming & full of lovely restaurants & cafés. Helpful & kind employees, particularly Melania at the front desk. As a Marriott Bonvoy titanium member, we received a very nice upgrade to a spacious duplex. Impeccable housekeeping. Our only complaint was that the climate in the hotel was too humid & particularly the bedroom area in our duplex was too warm, even after the heat was turned off. We needed to have the windows open day & night. Melania supplied us with a fan, which helped somewhat. No one seemed able to remedy this technical issue. Could it be due to the exceedingly hot, humid climate in the spa & exceedingly warm temperature in the swimming pool, located in the basement of the hotel, which permeates the entire building? It would make sense to address this issue. We were also sorry that the rooftop terrace wasn’t open yet, because the weather would have been perfect for that!
- Gilbert (10/5): First class in Ortigia! - First class hotel with a convenient location. Wonderful professional staff. Nothing
- Robert (3/5): -
- Giovanni (10/5): Best hotel in best location - Top notch quality on every aspect, starting from location, building, rooms, decor, breakfast Ac not yet working, it was very warm
- Alessia (10/5): Eccezionale - Tutto Nulla
- Alexander (10/5): Had a very good time - Very comfy Very simple
- EUNJI (10/5): -
- LECUYER (9/5): PARFAIT - TRES BON ACCUEIL DES NOTRE ARRIVÉ JUSQU'À NOTRE DEPART PERSONNEL A L'ÉCOUTE
- Chris (9/5): Excellent place to see the city - Style, location, room size
- cameron (10/5): -
- Caroline (9/5): I enjoyed my stay at Ortea, the hotel is clean and service was very good, it was a positive experience and I would retur - The location is quite convenient and easy access to the entire city. Staff was very friendly and took pride in their work. The fitness center ran out of towels, apples, and water, and the bar area was typically deserted and hard to get a drink or service at times. Yet, I appreciate that there was a fitness center at all, so overall it was a positive experience. I also wish water were more readily available for guests.
- Sanjay (10/5): - Amazing location, luxurious accommodation
- WONIL (9/5): -
- YASSINE (8/5): Nice expérience - L’emplacement et le personnel Il manque des tapis partout pour donner un peu de chaleur à la décoration notamment dans les chambres
- BEGONA (5/5): Deception - The Italian restaurant. Breakfast very good and service as well Location Nobody at the reception and not “welcoming people . Had to wait every time we arrived. We paid for the parking every day and last morning went for a walk (before 9am) and wanted to charge the full day parking as well. The room was quite small with two little windows. We tried to change but didn’t give us the option to change but in spite of not being full
- Andrew (10/5): Magnificent. - Exceptional. Excellent location. Concetta was very helpful. Nothing
- Jochen (10/5): -
- Young (7/5): Pleasant but not competitive as a luxury property. - Location Dated bathrooms
- Stay30926943025 (10/5): Best Hotel in Syracuse with Rich History - The property has a rich history being the Syracuse post office in the past. The architecture - from the lobby to the room is something to be admired. We deployed the Nightly Upgrade Award voucher and was upgraded to the amazing signature top floor suite. The suite was nicely furbished featuring an almost 180 degrees sea view from the living room to the bedroom. The marble washroom also nicely infused with the rich history of the hotel. Breakfast was of high quality with an extensive buffet spread and an a la carte menu. Service at the hotel was very attentive as well. We also tried out the famous pool, while the pool temperature was on the rather cold side, the pool decor was worth a visit. Overall an amazing stay, would definitely recommend if you visit Sicily!
- Giuseppe (10/5): -
- Stay36726975533 (10/5): Lovely grand hotel in a perfect location. - The Ortea Palace is a lovely luxury hotel perfectly located at the waterside in Ortigia. Upon entering, one is impressed with the monumental, historic lobby where a deliscious breakfast is served. The rooms are spacious, clean and beautifully appointed with great beds, comfy linens and high quality toiletries. Leaving the best for last- the service is warm and impeccable. The front desk staff and concierge took every chance to enhance our stay with warm greetings, great restaurant reservations and fabulous tours. I highly recommend a stay at The Ortea for a very special vacation and recommend you treat yourself with a harbour view room.
- Explorer Tom (9/5): A luxurious classical hotel with great service and ideal for a few days in this lovely place. - A very imposing building right at the entrance to the Ortiga peninsula giving it an excellent location for access to all the historic sights of this unique spot. Views from the windows were very entertaining. A great feature for those arriving by car is the enormous, and reasonably priced, public car-park right outside the hotel. Breakfast was varied and plentiful Nothing worth mentioning
- GIOVANNI (10/5): - Buona la SPA e le camere
- Roland (10/5): Traumziel, Traumhotel - alles super, leider kein Strand, nur mit Taxi sind sehr schöne Strände zu erreichen
- Emanuele (7/5): Tutto bello tranne la zona relax che non è più relax - Quasi tutto La Spa una delusione rispetto le vinte precedenti
- Giulia Vegni (10/5): - Ortea Palace è il miglior 5 stelle in cui io sia mai andata. È un palazzo antico della posta ristrutturato con grande attenzione. Hall accogliente e ampia. Con tanti salottini. Tutto ilpersonale dell'hotel è di una cortesia ormai dimenticata. Al nostro arrivo ci hanno comunicato l'un grade da camere standard a camere lux con vista mare. La camera era bellissima, su due piani con due bagni. Ristorante con vista su Ortigia di altissimo livello. Colazione ricca, servito da cameriere sorridenti ed attente adnogni nostra esigenza Tutto perfetto!
- polinav (10/5): A True Palace Experience - From the moment you drive to Ortigia, Ortea Palace is what you first notice. It has an amazing atmosphere and beautiful decorations. Everything about our stay was great. Huge thank you to Mrs Patrizia and Anna for setting everything up for us. Our Suite was very spacious, with a beautiful view to wake up to and great amenities. The breakfast was great, with fantastic choices and good service (Federica and Serena). . Thanks to Sylvia for promptly handling our phone requests, to Paola (bar). The pool was fantastic. Would love to come back
- trishbU8774II (10/5): Dream hotel - Was here for our honeymoon and our favorite hotel by far. Front desk staff were incredibly helpful as we navigated Syracuse and Ortigia.
- John (3/5): - The location was excellent, staff were good and friendly The room was clean, however it is obvious clever photography used in adverts, sitting area is much smaller than presented in photographs at booking. There was no heating and the room was uncomfortably cold in mid/late November. There was no coffee with tea tray, only expresso pods. There was no soap in the upstairs watercloset. To pay c£650 for one night for a room with above issues which was to help celebrate out vow renewal is not value for money, especially as it didn't include breakfast. Also we requested early checking and despite numerous emails the response stating that they would advise accordingly only arrived late the night before our stay, we still wait the advice. All in all it was very disappointing. As much as we loved Syracuse and ortigua and will return, I would not return to or recommend the hotel.
- Ármann (10/5): Charming and decorative luxury hotel - It is really nice in every way, room very well organised, service perfect, staff friendly, many extra perks. Bar was surprisingly empty all the time and there was no extra loo paper.
- agnesbM7270QB (10/5): A Sicilian Gem: Our Luxurious Escape at Ortea Palace - A Truly Luxurious Stay at Ortea Palace Hotel, Sicily From the very first step we took into Ortea Palace Hotel, we were swept away by its atmosphere of refined luxury and impeccable design. The grand architecture, elegant interiors, and attention to detail created a sense of timeless sophistication that set the tone for our entire stay. The staff were outstanding—professional, genuinely kind, and always ready to assist with a warm smile. Their attentiveness made us feel truly welcome and well cared for throughout our visit. Our suite was spacious, immaculately clean, and beautifully appointed, with a breathtaking view that made every morning feel special. The comfort and tranquility of the room were unmatched. Breakfast was an absolute highlight: an extraordinary selection of high-quality food served in a stunning environment. From fresh pastries to local delicacies, everything was delicious and beautifully presented. We left feeling completely rejuvenated and already dreaming of our return. Ortea Palace is not just a hotel—it’s an experience. We are definitely coming back.
- Valerie (10/5): Beautiful hotel in historic Ortigia. Staff were very friendly and accommodatin. - Beautiful heritage property!
- pretics (10/5): Sicily Dream! - Overall wonderful few days in Sicily. The entire staff was a joy including Serena Jovani and all the hostesses, Anna at the front desk and the massage staff. Housekeeping was next level every day and you can’t beat the view and options for dinner right up the street. We will be back!!! Thank you!!
- Rosemary (8/5): - Location and service Price of roof top average food and drink
- highflypc69 (10/5): Best hotel in Sicily - This hotel was the very best we visited during our whole Sicily round trip. Hotel staff was so friendly, from checkin, restaurant and house keeping. It is in a old building being a former post office. Check out the roof top which has gorgeous views
- 458randyh (10/5): Wow, Wow, Wow!! - The Ortea Palace is a gorgous hotel in a great location. We are long time Marriott Bonvoy members. We are lifetime gold members (some years we stay enough for Platinum). We used points for our stay and booked a room requiring the least amount of points. At check in we found out that we were upgraded to an awesome duplex suite. Front desk staff could not have been more helpful. Our room was fantastic. The hotel lobby is gorgous. The pool is beautiful but not heated enough for me to enjoy. Location is great for exploring the town.
- Tea (10/5): - היה שרות מצוין וקונצ׳יטה בצ׳ק אין דאגה לנו להכל ובכלל דופלקס מדהים ומיקום טוב של המלון גם ארוחת בוקר טובה הכל ברמה גבוה
- CORNEA1 (10/5): great hotel - excellent two story room. Great breakfast. Location was perfect for old Siracusa. Walked everywhere we wanted to be at.
- Cynthia (6/5): The hotel definitely don’t worth the price - Great Location! Delicious Breakfast! The hotel staff are a solid 10 out of 10! Extremely kind and genuinely polite! They couldn’t have been nicer. Although the room size is okay, it feels cramped. The curtains are all scratched and have pulled threads. The bathroom stinks… there’s no ventilation at all, so the smell of plumbing, mold, and dampness just hangs in the air. It was honestly really unpleasant. The shower door is a mess too! It doesn’t close properly, and every time you take a shower, you end up soaking the entire bathroom floor.
- josephp998 (10/5): Beautiful Hotel - Beautiful hotel close to everything but away from the crowd. Staff was great. Rooms were clean and spacious. Breakfast buffet was plentiful and great cappuccinos.
- Waltraud (7/5): Nettes Ambiente in guter Lage - Die Lage war sehr gut und das Gebäude sehr schön Bin leider in der Dusche ausgerutscht da die Duschwanne sehr rutschig war und es auch keine Möglichkeit gab sich festzuhalten Habe am Oberschenkel einen Blessur
- Monica Paes de Andrade (2/5): Disapointing - Despite the Hotel is in a beutifull location.,the building is amazing, rooms are old and tired. Even being a duplex . First floor is old, bedroom in second floor , renovated. A mixture of floors inside the room. Breakfast is not compatible with the price of the hotel. Reception people very nice at the check in But when we have a problem, the hotel was inflexible. The father of my daugther in law had a stroke and we had to live earlier. Problem explained but no wish to help us on refunding us for one nigth each room. I tried BOOKING and send an email BUT no response as well. Hotel needs to renovate the rooms
- Gilberto (10/5): - Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.
- Andrade (8/5): Muito boa - Equipe excelente, funcionários muito educados e atenciosos. Nos informou sobre o mapa e proximidades. Excelente café da manhã. Dificuldade para desligar o ar refrigerado. Cortinas não vedavam as janelas, com claridade durante toda a noite.
- michael (10/5): - I need my receipt
- t0pturner (10/5): Perfect stay and ideal location. - Spent a fabulous week at the Ortea Palace Hotel. It's a beautiful hotel and the Futura Deluxe room was worth splashing out on. The Hotel staff are very welcoming and a special shout out to Arianna and the breakfast crew for their dedication and a lovely birthday cake ! Ideally located for exploring Syracuse and Ortigia and within walking distance (15mins) of the bus and train stations. Can't fault it, would love to return one day.
- angelal913 (10/5): Lovely - Great convenient location in ortigia. Short walk to all you need. Unique hotel with a rich history. Personable and helpful staff.
- Km7100 (10/5): Marvelous! The best of Ortigia. - I travel a lot and this is one of the nicest hotels that I ever have visited. It is a Marriott property which may be helpful to anyone who wants to travel on points. My husband and I stayed three nights and cannot wait to go back. The property is top notch with a beautiful lobby and bar area. The breakfasts are extensive and delicious. The location cannot be beat with its easy walks to shopping and dining. The best part of the hotel is its staff. They always take extra steps to provide service and guidance. Sylvia and the reception/concierge desk helped us during a medical issue. She found an English-speaking physician, worked with the doctor’s office to see me immediately and arranged for our transportation. She also checked with us to see how we were doing after the doctor visit. She made a stressful situation go as well as possible. The dining staff at breakfast and dinner and the barman and housekeeping all were welcoming and could not have done a single thing to make our visit better. We wound up having to shorten our trip to Sicily but are so thankful that the days we had there were spent at the Ortea Palace. I would return there in a heartbeat. Pay the extra money for a room with a view. Waking up to a view of the marina is stunning!
- James (10/5): - Great location and very friendly staff
- Angela (10/5): - We thoroughly enjoyed our stay. The staff went above and beyond - wonderful people who truly cared about the guest experience. Historic building and truly lovely to explore.
- StevenDL37 (10/5): Great Location - The perfect location for visiting Ortigia. Very nice hotel & rooms. Self parking within feet of the front door. Staff was also very helpful. It’s a great overall choice.
- Andres (10/5): -
- Svetlana (10/5): -
- heylolly (8/5): Stylish Stay in the Heart of Ortigia - We stayed at Ortea Palace for 10 nights and overall had a wonderful experience. The location is perfect – right in the centre of Ortigia, making it easy to explore on foot. The hotel itself feels classy, clean, and welcoming. Breakfast was a real highlight with plenty of choice, and the staff were genuinely fantastic – generous, friendly, and always happy to help. The room was very spacious, cleaned daily, and we loved the little treats left in the room. Having access to a spa and a gym was also a great plus. On the downside, our room could be quite noisy at night – Italians do love to party into the early hours! We got used to it after a couple of days, but light sleepers should be aware. The swimming pool was very cold, and we were a bit disappointed to find the rooftop terrace and outdoor breakfast terrace closed for refurbishment, which wasn’t mentioned in advance. Parking can also be a challenge; hotel spaces are available but expensive. We found the public car park right outside to be a good alternative at around €16 per day instead of €50 at the hotel. Overall, Ortea Palace is a stylish and well-located hotel with excellent service. With a few tweaks, it could easily be a five-star experience.
- M8581CSjillians (10/5): Book immediately!!! Best location and staff ever :) - We were lucky enough to spend a few days at the beautiful ortea palace hotel- while we were there only a few short days, we immediately were welcomed with open arms and felt like family- beautiful, clean, perfect location, wonderful food and most importantly service, we cannot wait to come back- in Sicily, many may talk about Taormina, but I would advise not to miss Siracusa! Starting with Concetta at the front desk, we received incredible recommendations, had thoughtful conversation, and felt she went above and beyond in making sure we were comfortable. At breakfast, Arianna took care of us as if we were her own children! Children! The entire staff could not have been more accommodating and we absolutely loved our stay.
- Isabelle (7/5): -
- Manjie (7/5): -
- Rijswijk (10/5): A gracious stay - We spent two nights in this hotel and we enjoyed every minute of it. A remarkable building at the entrance to Ortiga. We had a great room with balcony. With the sunshades down it is a relaxing place te watch the goings on in the harbour. Breakfast is a pleasure. The rooms are very well serviced. An added advantage of the hotel is that the local market, great sights and good restaurants are on its doorstep.
- Lia (10/5): - Location : facilities- room - lobby All top notch
- N8368XPmatthewm (10/5): Easy access with amazing staff!! - Amazing experience at this top tier hotel. Easy access and outstanding amenities/ service! Ariana - part of the wait staff - was particularly exceptional!!
- Jolanta (9/5): -
- Mirko (8/5): -
- Lydia (10/5): - Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
- johncM8183ZN (10/5): Adventures in Sicily - Start the day with a glorious breakfast buffet. Attentive staff caters to your needs. Arianna is especially charming with her warm smile. Spacious & historic lobby. Third floor restaurant overlooking the Mediterranean Sea is perfect for a couples dinner. Will come again.
- siobhanp414 (10/5): Beautiful experience - This was a beautiful experience for us we have travelled the world & stayed in so many beautiful destinations but this one was so special & already planning to come back soon The hotel is stunning the staff are just so helpful & friendly Francesca who looked after us on our last day for our last meal was so sweet hopefully meet her in Tuscany soon The rooms were cleaned daily & left spotless clean with fresh towels & plenty of water the ladies who cleaned our room were so sweet & kind The bar staff were also amazing with fantastic suggestions on local wines also thank you to Paula
- B23432122 (10/5): Stunning hotel, location and food in old Ortigia - Our stay at the Ortea Palace Hotel was flawless. From the welcome granita at check-in to the chocolates at turndown, the thoughtful touches made our visit special. The hotel itself is stunning, filled with ornate marble and art, and the breakfast in the beautiful indoor courtyard was a daily highlight where we planned our day. The service was exceptional. Francesco at the front desk and Arianna at breakfast were wonderful, and our housekeeping team had an incredible eye for detail, keeping our room immaculate. We loved the modern gym and pool in the basement for a break from the sun, though note there is only one of each machine type (but we were the only people using it during our stay). We had zero issues and were thoroughly impressed by the hotel's execution of every detail as well as their recognition of our Marriott Bonvoy lifetime status. Highly recommended.
- VirginIslandsLover (10/5): 5 STARS - We have stayed over 1,000 nights in Marriott Hotels over the years, mostly in mid-range accommodations. This hotel, for us, was one of our best stays anywhere. The hotel is beautiful, the rooms large and spotless, the attention to detail by the gracious, kind staff unmatched. The breakfast was varied and delicious, and the location of the hotel perfectly situated to explore the beauty of Siracusa. Everything was just perfect, hated to leave. A rare gem in an absolutely beautiful city.
- S6400MOjs (10/5): “Palace” exactly. At a fair price. - One of the best stays we have had in Italy. Helpful staff, clean and elegant room, and close proximity to water excursions. Went to 2 excellent restaurants on their recommendations. Side trip from here to San Lorenzo beach was one of the best beaches.
- Dina (10/5): Exceptional - The people/ staff N/A
- Erica (6/5): - There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
- 632brandenm (10/5): True 5 Star Experience - We stayed 5 nights here on a Marriott Rewards Stay. What an incredible hotel. The rooms, staff, and spa were incredible. This was a true 5 Star hotel experience. I do know that if you are paying for the room it is quite steep, but the location right on Ortigia Island can’t be beat. Really hope to make it back here in the future!
- Salvatore (10/5): Exceptional -
- ldjs (10/5): Elegant hotel in a central location - Beautiful hotel in the center of Ortigia Island, within walking distance to most of major sites. The hotel is in a historic post office building and is truly a landmark. Great spacious room stylishly decorated, with fabulous views of the port and waterfront, modern bathrooms with lots of high quality products. The rooms feel very private, did not hear any noice. The service is outstanding. All the guest facing staff is amazing, but want to particularly note excellent service by Francesco in the reception. Going above and beyond to make the stay as pleasant as could be. Breakfast is very good with lots of fresh options as well as local specialities. Arianna in the food services is very helpful, even packed us coffee to go at 6am. There is a lot to see in the area, and car transfers are probably the easiest for a day trip: hotel can take care of that. All in all, pretty spectacular experience and would recommend to anyone who wishes to visit Siracusa.
- Ragnhild (2/5): Disappointing. - The staff were all very kind and helpful. There was no outside seating area, and the roof terrace was closed during the day which was very disappointing. No bedside reading lights which made it difficult to read in bed and the bathroom floor was lethal! Extremely slippery with wet feet as was the shower. No anti slip mats. My friend slipped, broke his collar bone and a rip and hit his head.
- Susan (10/5): - Had a wonderful time in Syracuse and Ortigia
- WearyTraveler-7 (8/5): Great location - We spent two nights at this hotel and the location is phenomenal; right on the water. Pros: location- walk to everything including restaurants, bars and the whole town. Cons: beware of the family room with the partial sea view- it is the parking lot! The staff is very friendly and helpful with the lady at the front desk who changed our room to higher floor with an actual sea view! Thank you There is a paid parking lot right outside the hotel; so you can park there and pay using the app ( 15 Eu a night v 50 E for valet parking)- the car is literally outside the hotel!
- MelR696 (8/5): Beautiful Place to visit - Stayed for 7 nights as a married couple in their early 50’s. Lovely location, staff were very attentive and extremely helpful. Especially the ladies at breakfast putting up with my husband trying to expand his Italian vocabulary!! The room, we had a Duplex Room I think called a futura maybe. This is not a 5 star room, the shower leaked but nothing a towel wouldn’t fix, the shower itself was grubby with limescale and just did not look nice. Room was spacious and well appointed. The walls were marked in places with blistering paint and yellow staines. The air-con appeared not to be working in the bedroom. Also there was a power cut and the next morning the water coming out of shower was brown so decided not to drink the water or even put in the kettle. The cleaner did visit daily which and again was lovely. Breakfast choice ok. The hotel in general was lovely and felt was 5 star, however the room definitely was not. We have stayed in cheaper 5 star hotels in Italy which were better.
- 267miked (8/5): Good, but could be so much better... - Wonderful, ex-post office property in a perfect location for exploring both Ortigia & Siracusa. The views are excellent. Although it's a Marriott, it felt Sicilian and not American, which is nice. Our room was duplex and a very high standard. Firstly, the Air Con broke for a day and the power went out for an evening, coming back on a 4am and waking us up! Although the property is in the middle of a vast car park, parking your car costs 50 Euro and takes 30 mins to arrive. On one morning, we asked for the car to be there for 8am and it arrived at 8:45. The rooftop restaurant is stunning but they only open it at nights for dinner. Why not do breakfast there?? Offer lunch?? What do I know?? All in all, lovely property and location.
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