Candlewood Suites - Lake Charles South by IHG

Location: 1105 W. Prien Lake Road, Lake Charles, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Board games/puzzles
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Visual aids: Braille
• Auditory guidance
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Key access
• Key card access
• Shopping on site
• Front desk (limited hours)
• Free wired internet
• Golfing on site
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Queen Studio with Roll-In Shower - Non-Smoking

  The studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a wardrobe, a carpeted floor, heating and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Studio Queen Suite

  Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• King Studio Suite

  The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Studio Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Studio Suite with Two Queen Beds

  The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom King Suite

  In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Queen Studio Suite - Communication Accessible

  The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• King Studio Suite - Mobility Access Tub/Non-Smoking

  In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Queen Studio with Two Queen Beds - Hearing Accessible - Non-Smoking

  The studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom Suite with King Bed Mobility Access Tub - Non-Smoking

  The suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite features a wardrobe, a sofa, a carpeted floor, heating and a TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• One-Bedroom King Suite - Communications Accessible

  The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides a wardrobe, a sofa, a carpeted floor, heating, as well as a TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Jimmy (10/5): - Yes
• Nacole (6/5): - Not the cleanliness. No towels, I called the front desk and I was asked to come pick them up. Charged my card, prior to me checking in.
• Brianna (10/5): - Great location
• Lana (6/5): NO HOT WATER - The hot water did not work when I checked in and didn't work the next morning. I had to take a ICE COLD SHOWER!
• Xavier (4/5): - Room 103 was musty and smelled. Everything felt damp, including the carpet and bedding. The door handles, fixtures, and desk area had a film of dampness. We got to our room around midnight (too late to switch rooms) and left at 8:00AM. We told the front desk person that it was extremely musty, humid and damp in the room, and she apologized and said she woukd have maintenance look at it.
• shari (10/5): - Nice staff, rooms are very spacious.
• Sonya (10/5): - N/A
• MARK PAUL (10/5): - Comfy beds but internet needs an upgrade.
• Anonymous (10/5): Exceptional -
• Mark (8/5): - Spacious, clean room. Convenient to casinos. Breakfast not included, but free coffee. Had problems with credit card charges at check in, credit card was double charged.
• Anonymous (2/5): 5 out of 10 - First I was put in 407 full of aunts then was move to 408 wet carpet staff on duty very rude still haven’t got my 50$ deposit back my bank return on same day when a weekday Staff on duty around 11pm and manager no deposit back kept tryna run my card after got deposit was answering Mmhuh did nothing to these ppl off approach was rude
• Daniel (6/5): - Good other it have the room I booked
• Jerald (10/5): Comfortable, convenient and very clean - The location to the casinos
• Paula (10/5): - Small repairs needed in room . Overall value good and great service
• Jon (10/5): - The room was nicely equipped but had a strange odor and was very damp and humid making it very uncomfortable. And yes, we ran the AC to try and lower the dampness, but it did not help. And yes, I do understand humidity as I live in Houston and experience it daily.
• shannon (8/5): - Very quiet hotel and the beds are comfortable.
• Kiska (1/5): Awful experience and feeling violated due to my hard earned money has been stolen from me. - My experience was AWFUL!! Issues with tv and unable to watch tv. The toilet did not work. Notified front desk clerk Karin, and no resolution given to correct the problems. I felt I had to be the tv technician and plumber on my vacation while paying for an unacceptable room. No other rooms available, so I moved to another hotel across the street. The manager is refusing to refund my hard earned money! Stating Booking has to refund my money, which is untrue. My bank confirmed Candlewood Suites facilitated payment withdrawal from my bank account. Booking is assisting me with attempts to get my refund. Charging guest for services not rendered is stealing!
• Babs (8/5): We would definitely choose to stay here again. - The room was very comfortable and clean. We loved the location and close proximity to the casinos. Remarkable that as close as it was to the interstate you could not hear the traffic at all which was really nice. The view of our room faced the construction site which I know there isn't anything you can do about it. There was loud banging noises until late in the evening, but again that is part of progress. In time that will be better.
• Brookelyn (4/5): Disappointing - The bed was comfortable The room absolutely wasn't cleaned. We found dirty clothes from the previous people in the room. There was also cops there for hours over some incident.
• Denis (8/5): - No breakfast served. Bottled water is $3 each, none included.
• Ciarra (10/5): Exceptional -
• Anonymous (6/5): Wasn’t impressed - Didn’t eat Nothing
• Hollie (8/5): - The lady that checked us in was amazing. The only breakfast food that was offered was a a store in lobby to buy food.
• Victoria (10/5): - All was amazing
• Parkins (10/5): Exceptional -
• Arief (2/5): - I paid for my room in full through Orbitz and still had to be charged again for the room during my stay as the deposit and have het to receive my $200 back and it’s been 3 weeks now and they keep saying 3-5 or 7-10 business days.
• Elizabeth (10/5): We are coming back soon - Clean rooms and very close to the casinos I like everything
• Joseph (10/5): - Staff was excellent, friendly and professional during our stay. First time staying here and it will not be our last .
• Donna (10/5): Great choice of place to stay.will be back - The staff was so helpful and friendly. The rooms were extra large and clean. We left clothes in the clothes and they let us know so that someone could pick them up for us. Very convenient location.
• John (8/5): - Nice property
• Charles (10/5): Exceptional - Good
• Melissa (6/5): Attitude - The clerk we checked in with was no where close to being friendly. Had an attitude, the check out clerk was very friendly
• Jasmine (8/5): Very good -
• Shumake (3/5): Poor -
• Stacy (3/5): Will never go to property again - Location Room wasn’t clean Linen in bed was dirty Staff was very rude
• Martha (10/5): Friend’s surgery - Great
• Krishna (9/5): Superb -
• Brown (9/5): Superb - The facility was very nice and the server at the front desk was very friendly and made me feel home. Will be back
• Kenneth (7/5): Good -
• Adam (8/5): Very good -
• Randy (2/5): - Iwas charge for a room they didn't have
• Amanda (10/5): Definitely will be back. - Greeted by staff with smiles and so cheerful. Made you feel like you were welcome. Even went out of their way to come help hook up a PlayStation. Being on the 5th floor. Lol
• Kiriston (10/5): Exceptional - N/A
• Jeff (7/5): seems like the employees are fantastic but I don’t know how management could be any good with the EV chargers falling ap - very friendly staff was very accommodating The entire reason I found out about this hotel was by finding the Tesla chargers on my Tesla app while I was driving, so I was counting on being able to charge my Tesla. When I got there, one of the Tesla chargers was totally ripped off its pedestal and the other one was completely dead with no power. Luckily there was a supercharger a couple miles away, but it was a lot less convenient and cost me another 30 bucks or so.
• Coleman (10/5): - Great stay
• Marcus (3/5): The night staff was friendly a but the day staff was dishonest. Terrible experience will not return - No breakfast was served I made a reservation two months in advance for a room with two queen size beds for my cousin and I. Check in time is at 3:30pm we received a call from one of the emu stating that we have until 2:30am to check in. We We arrive to the hotel at 12am and our room was given away and we had to pay for two rooms. Very unacceptable and
• Scheherazade (10/5): It was amazing - Everything and Everyone N/a
• Candace (10/5): Exceptional - Friendly staff
• Idella (10/5): - NA
• kimberly (10/5): - It was clean and staff very friendly and helpful
• Vernon (10/5): Exceptional - Enjoyed everything
• Miracle (9/5): Great hotel - I loved the cleanliness and the staff There is no breakfast
• Lilly (3/5): I will not return - location old and out dated
• Adrian (8/5): Very good -
• Bill (8/5): - Candlewood is a solid 7 out of 10. Sheets had some stains on them.. Need cleaning in the corners of the bathroom. Coffee in the rooms needs work.
• Robert (10/5): Exceptional -
• Christina (8/5): - Very nice & clean
• Tanya (1/5): Horrible - Car They overbooked!!!! Booking.com did nothing to accommodate me ! Had to drive three hours home due to no room
• Randy (10/5): Exceptional -
• Coby (10/5): Exceptional -
• Christy (5/5): Passable -
• Lekeesha (8/5): Overall good stay, but need an actual business center - The room was comfortable. The hotel was clean and well-kept. The business center is not a "center". It is a desk next to the front door out in the open. I booked here because of the business center, needing privacy for video virtual meetings
• Sherdez (10/5): Exceptional -
• angelina (10/5): - Perfect
• Patrick (10/5): Exceptional -
• Derrick (2/5): - Double charged me and never corrected the situation
• Rosalind (2/5): - No towels room dirty no remote control i went to the casino came back about 2:30/3:00am still none of the things that i askes for I had to go to the front dedk to get the things I needed I was very unhappy I didn't sleep at all I sat in the chair and waited to daylight to leave I feel like I should be compensated for that horrible stay
• Jubal (9/5): Superb -
• MARK PAUL (10/5): - Beds are comfortable and suite room is clean and spacious.
• Tyneisha (10/5): This comfortable I would stay again and again. - The stay was very comfortable. And the staff was very friendly and helpful. There is nothing I did like about this stay. I enjoyed myself yesterday stay
• Aaliyah (10/5): Exceptional -
• Jasmine (10/5): - Needs more parking
• Susan (10/5): Exceptional -
• Doris (1/5): Bad -
• Verified traveler (4/5): Not worth it. - I reserved 2 beds and upon arrival they wanted to give me 1. There was blood and boogers on the wall. the bed was hard as a rock. There was not any towels they tried to move us to a room that was actually clean and there was not water pressure and there was not a working TV. The ac unit was spotty. There was toothpaste on the cabinets. No cleaning service was done. No refund or discount offered.
• Jasmine (2/5): Not good - Blavk Mold in the bathroom and everything was broken the lights the towel hanger the shampoo holder etc...
• Miracle (9/5): Wonderful staff - I liked the cleanliness, the tasteful decor, the staff, location and amenities Our heater didn't work and the recliner did not recline
• Monika (10/5): - Great stay. Very clean and convenient! Would definitely stay again!
• Shahriar (8/5): Very good -
• Gaspard (5/5): Passable - the bed was hard. did have channel. the remote was horrible
• Tamantha (4/5): - First room we checked in was infested with roaches and ants room was definitely not clean was put in another room and hot water didn’t work and still iffy about the room due to the previous room being nasty couldn’t really feel comfortable
• Willie (10/5): - Excellent facilities
• Jennifer (10/5): - Staff was nice and area was well lit up!
• Joseph R (10/5): - Morning staff very courteous & professional!
• Clint (3/5): Dissatisfied - Area Room not clean, bad odor
• Verondica (6/5): - The staff was generally very pleasant however not all on the same page. I believe the issues I encountered stemmed from my check in and although she was pleasant I feel she may have been overwhelmed and did not process my check in appropriately which caused confusion upon my check out. It wasn’t a bad hotel but right by the highway so you could hear cars flying by all night. Also the bedroom in the suite does not have black out curtains so light filters in as soon as the sun rises. The room was clean and again the staff were friendly.
• Chad (1/5): Bad - No room available at my arrival time. Charged for a room I didn't use.
• Malissa (5/5): Fair nothing exciting - Location Old bathroom outdated. Very few outlets.
• Kim (10/5): Exceptional - The kitchen was great, very comfortable bed! N/a
• James (10/5): Exceptional -
• Stanisha (8/5): Very good - I booked through booking and wanted a double bed but was given a single bed when i got there
• Keith (10/5): Exceptional -
• Neal (10/5): Wonderful nights stay. - Close to casinos. N/a
• Susan (10/5): Exceptional -
• Michael (8/5): - .
• Daniel (9/5): Superb -
• Latisha (10/5): Exceptional - Everything
• Marina (10/5): Exceptional -
• Dlavigne (8/5): Great Location - Staff was friendly. The location was great, and parking was easy, The guest room was spacious. We were initially given a room on the first floor and discovered that the water didn't get hot. We reported the lack of hot water and were moved to the second floor. Also, the attendant at the front desk told me that the hotel is aware that the water doesn't get hot in the first-floor guest rooms.
• Stuart (8/5): Very good - Nice room Price

Photos