Our Habitas Tulum - Adults Only

Location: Carretera Tulum-Bocapaila, Tulum, mx

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Luggage storage
• Safety deposit box
• Tour desk
• Car hire
• Massage services
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Adult only
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Beach yoga on site
• Private beach nearby
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Room (Pool)

  1 King Bed

  391.4-sq-foot room, furnished balcony/patio with garden and pool views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Furnished balcony or patio
  • Bedsheets provided
  • Champagne service

• Room (xProduct API enablement)

  1 King Bed

  Features a private furnished balcony/patio

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Furnished balcony or patio
  • Bedsheets provided
  • Champagne service

• Room (Ocean Breeze)

  1 King Bed

  391.4-sq-foot room, furnished balcony/patio with ocean and garden views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Furnished balcony or patio
  • Bedsheets provided
  • Champagne service

• Room, Oceanfront

  1 King Bed

  391.4-sq-foot room, furnished balcony/patio with ocean views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Furnished balcony or patio
  • Bedsheets provided
  • Champagne service

• Room (Jungle)

  1 King Bed

  391.4-sq-foot room, furnished balcony/patio with garden views

  
  

  Internet - Free WiFi

  Food & Drink - Room service (limited), minibar (fees may apply), and free bottled water

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe and desk

  Comfort - Air conditioning and daily housekeeping

  Eco-friendly - Eco-friendly toiletries and recycling bin

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Rainfall showerhead
  • Private bathroom (not in room)
  • Furnished balcony or patio
  • Bedsheets provided
  • Champagne service

• Double Jungle

  The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Fire extinguisher
  • Key access
  • Access to a private beach
  • Private check-in and check-out in the executive lounge

• Double Ocean Front

  The spacious double room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Fire extinguisher
  • Key access
  • Access to a private beach
  • Private check-in and check-out in the executive lounge

• Double with Partial Ocean View

  The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Fire extinguisher
  • Key access
  • Access to a private beach
  • Private check-in and check-out in the executive lounge

• Double with Private Pool

  The spacious double room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Clothes rack
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Fire extinguisher
  • Key access
  • Access to a private beach
  • Private check-in and check-out in the executive lounge

Guest Reviews

• Emanuele (10/5): -
• Elizabeth (10/5): Beautiful location, exceptional food and spa - Everything, but particularly the location, food and rooms The lighting could have been better in the rooms and the power was very weak so the hairdryer didn’t work well
• Andrea (10/5): -
• Louise (9/5): Hotel merveilleux mais mauvais accès à la plage - Tout était parfait ! L'hotel est vraiment beau, très en harmonie avec la nature qui l'entoure. Idéal pour déconnecter et se reposer. Les chambres sont grandes, vraiment agréables et luxueuses. On a adoré la salle de bain en extérieur! La piscine est très agréable, le restaurant aussi. Il y a beaucoup de transats et fauteuils pour se poser à différents endroits. Le vrai plus de l'hotel ce sont toutes les activités proposées gratuitement ! Nous avons eu sound bath, yoga, et avons pu assister à un lever de soleil avec un joueur de handpan. Il y a des jeux de société aussi. Le seul point réellement dommage, est l'accès à la mer. Il faut s'y attendre parce que si on vient pour la plage alors il ne faut pas aller dans cet hotel. Les photos peuvent être trompeuses. La plage est une petite anse entre les rochers, avec de grosses vagues, et énormément de sargasses qui ne sont pas ramassées par l'hotel. C'est dommage pour un hotel de ce standing. Nous ne nous sommes donc pas baignées dans la mer de notre séjour, et n'avons vu aucun autre client s'y baigner. Heureusement nous avions passé quelques nuits avant dans un hotel plus au Nord dans le parc Jaguar, et la mer était bien plus accessible, plus calme, beaucoup plus claire aussi, et les hotels y ramassaient presque tous les sargasses.
• eda (6/5): - The rooms are designed very well, a great atmosphere in general. The sea was full of seaweed, as far as we understand some hotels is cleaning it whereas this one is not. Our stay was first week of April and it was not possible to swim in the hotel beach, hence we need to go other beaches all the time. Also they charged us more then we have booked in the booking, although I tried to reach and get refund, they gave vague answers and then stop answering.
• Alex (10/5): -
• Cristhian (10/5): Paz y tranquilidad. - Espectacular todo, el personal muy amable; nos dieron un upgrade en la habitación, teníamos una con vistas al mar y me dieron una con piscina, muchas gracias lo recomiendo al 100% volveremos pronto.
• Danny (10/5): Beautiful and peaceful. - I loved the room and the ocean view. The restaurant was so good and people working there were so nice.
• Robin (9/5): - - -
• Natalia (10/5): -
• Marina (9/5): Sehr schöner Ort zum Wohlfühlen - Sehr schönes Hotel mit tollen Zimmern und sehr bequemen Betten. Das Frühstück war sehr gut. Die täglich wechselnden Angebote (z.B. Yoga) waren wunderbar. Das Servicepersonal war außerordentlich freundlich. Der dazugehörige Strandabschnitt wird leider nicht von Algen befreit, daher war der Zugang zum Meer etwas erschwert.
• Paolo (8/5): Veramente un bel posto! - Molto bella la camera sul mare, accogliente e pulita. Molto curati i servizi che mette a disposizione la struttura e la colazione che è ottima. Le camere sono effettivamente delle tende dove non vi è alcuna insonorizzazione. Noi abbiamo dovuto chiamare la reception alle 3 di notte perché nella tenda accanto facevano confusione e si sente tutto non permettendoci di dormire.
• Sylvie (9/5): -
• ALEXANDRA (10/5): -
• Angelo (7/5): Amore e odio - La struttura a mio gusto personale é davvero bella, un vero oasi che si divide tra “giungla” e oceano. Le stanze sono grandi, arredo essenziale e hanno il bagno all’aperto (doccia e wc), cosa che personalmente trovo davvero bella. La colazione é servita ed abbondante e tutti i piatti che ho provato erano davvero buoni. Tutto molto bello Il concept della struttura é in stile “retreat” ma ci sono dei problemi che un hotel così non dovrebbe avere, anche in rapporto al prezzo. Le stanze sono di fatto delle tende, non hanno pareti in muratura e questo genera un problema di insonorizzazione enorme, una sorta di camping ma di lusso. Gli hotel che confinano spesso fanno eventi con musica ad alto volume e le tende non fanno alcuna barriera recando un disturbo notevole al sonno cosa che va in scontro con la politica dell’hotel . Lo staff alle mie lamentele dice che non dipende da loro e dalla struttura, ma non dovrebbe essere nemmeno un problema del cliente. la pulizia della camera lasciava un po’ desiderare. Infine, come qualsiasi camping, abbiamo trovato in camera diversi insetti (tra cui blatte).
• Diane (10/5): Beautiful week of beautiful weathe, really excellent food and excellent staff - Unique and rustic but still chic Wish the beach was bigger but… not a deal breaker
• Dimitri (10/5): -
• Alejandra (6/5): - Personal amable, entorno bonito. Las habitaciones son oscuras, un día a la semana hacen fiesta y ponen música que se escucha en todo el hotel (no es lo ideal si buscas tranquilidad). La ducha es exterior y con eso no hay problema, pero el WC también es exterior
• melanie (10/5): Un rêve - La douche en pleine nature le petit déjeuner de grande qualité
• Tamar (9/5): חוויה מדהימה - אינטימי ושירותי וטעים יש פחות חוף וגישה לים
• Ellen (9/5): -
• Luca (7/5): -
• Beatriz (8/5): - Beautiful place, with lovely cabins and nice activities offered. Really liked the bar right next to the beach. Staff handled issues promptly and took care that everything was perfect for us. We were definitely disappointed with the dinner offered at the hotel restaurant, even though the breakfast was great. Also, we would have appreciated more help from the staff regarding the taxi prices. We paid an insane amount to go to Tulum, even though one of the staff members was helping us get the taxi.
• Steen (5/5): Der bør advares om musik. Alt for dyrt, når der ikke er til at være for høj høj musik - Gode telte, Støjen fra naboens musik
• Schechterli (9/5): - Es war super von der Atmosphäre, das Personal war immer freundlich und hilfsbereit. Alles außergewöhnlich und mystisch. Hat einen besonderen Fler. Das Hotel liegt neben einem Beach Club und hier haben regelmäßig Partys, teils bis 3 Uhr nachts statt gefunden, bringt einen vor oder auch einen Nachteil mit sich. Man konnte von der Hotelanlage das Konzert umsonst genießen, wenn man jedoch den Schlag genießen wollte, war man der lauten Musik ausgesetzt. Dies war störend. Auch alle anderen angesagten Clubs sind fußläufig erreichbar. Die Innenstadt liegt ehr weiter weg
• Vicky (5/5): - I can appreciate that the hotel was in theory great. The buildings were lovely as well as the setting. The menu was lovely and when the weather was good it had lovely seating areas. We found the ocean view options were EXTREMELY noisy and while I can understand you are paying to be close to the sea, the tent structure of the rooms made it so loud it was impossible to sleep. Furthermore we found the staff cold and unhelpful.
• Cornelius (10/5): -
• Daniel (8/5): -
• tone therese (10/5): -
• Hans Peter (3/5): Choose another hotel if you want to be treaded as a friend or are looking for peace and calm - Good breakfast; friendly staff in the restaurant area Outside bathrooms/showers (which is nice), but extra charge if there is dust on the towels (after drying your feet after shower), which is absolutely insane for a hotel that wants to be in this category!! Really loud place (loud music from the bar till late). In addition, as these are tents and they are very close to each other, you hear everything from your neighbors next door (if they have a bad stomach, you here somebody vomitting next to your bed)). Restaurant overpriced, for what it is. A lot of plastic garbage on the beach (beach not usable, unless you want to baith in garbage)
• Abdulsalam (10/5): -
• António (10/5): Great and very relaxing experience - A truly inspiring and relaxing place. 1. Amazing location since we were immersed in the jungle and beachfront but not in the Jaguar Park (where you pay absurd amounts everyday just to reach the hotels) nor very deep into hotel zone and clubs, so Tulum town is very nearby and you can go to much better/cheaper restaurants than in hotel zone. 2. Breakfast was one of our favorites in a long time, very tasty and varied food right in front of the sea. 3. Staff was very nice, always available personally or through whatsapp. We had a few requests that were very quickly answered/solved. They were not pushy for tips, which can hapen a lot in Yucatan. 4. We really enjoyed the vibe/atmosphere, everything is quiet, relaxed and a bit more focused on wellness. 5. Beach is small and rocky but we easily went for a swim (in a no sargassus season) and nobody was there so it was almost like a private beach If you are looking for crazy beach parties or the amenities of mass tourism huge resorts, maybe this is not for you. Of course, in bungalows and outdoor bathrooms you will have more animals or other small discomforts, but for us this was worth it, to be more in contact with our surroundings. Hot water in the outdoor shower was not working but they fixed it quickly.
• Julio (8/5): -
• Roko (9/5): -
• Claudia (9/5): Soggiorno meraviglioso - Atmosfera bellissima, immersa nella natura ad un passo dalla spiaggia. Un’oasi di pace in cui riconnettersi con il mondo Nulla
• daniele (8/5): Atmosfera molto rilassante - Tenda oceanfront con vista pazzesca , location perfettamente inserita nella giungla , ambiente in generale molto rilassante Accesso al mare ridotto e difficile xk roccioso , fortunatamente non abbiamo trovato le alghe ma Comunque il mare non era pulito
• Victor (10/5): Otimo hotel em excelente localização - Excelente localização, ótimo serviço, hotel muito bem decorado e em uma área linda, ótimo café da manhã, quarto confortável. Nada.
• Enrique (10/5): - L'emplacement avec accès direct à la plage L'espace piscine et petit déjeuner . Manque un peu de lumière dans les chambres Mais ça fait un effet cocooning et une ambiance très zen . La douche ext .. Les petits animaux qui se promènent autour des bungalows ( agoudis,raton laveur,coatis) L'ensemble du personnel trait aimable
• Alexander (8/5): Top Anlage und tolles Essen, aber Schwächen bei Sauberkeit, Zimmerkomfort und überteuerten Extras - Uns haben vor allem die super netten Kellner, die top gepflegte Anlage und das ausgezeichnete Essen gefallen. Zudem konnte man dort extrem gut entspannen, und auch das Parken war völlig in Ordnung. Der Strand war nicht sauber, obwohl ausreichend Personal vor Ort war. Im Zimmer hatten wir sehr viele Tausendfüßler und Ameisen und mussten deshalb sogar wechseln. Dusche und WC sind zwar privat, aber Outdoor, das Zimmer selbst war sehr dunkel und zudem hellhörig. Die Touren und Wellness-Angebote waren unverhältnismäßig teuer und standen in keiner Relation zum Nächtigungspreis.
• Wallin (7/5): -
• LOPEZ MENDOZA (8/5): -
• Elisa (6/5): Excesivos cobros en comida y bebida - La playa privada Los altos precios del restaurante
• Tomasz (8/5): -
• Livia (10/5): -
• Lucy (4/5): -
• Ron (10/5): -
• Darrigade (10/5): -
• Patricia (8/5): Un buen final para nuestra luna de miel - La experiencia es super auténtica en medio de la selva. Las habitaciones tienen su gracia aunque creo que te acabas cansando de ello. El personal del hotel era super atento, desde los chicos de recepción, las chicas de la limpieza y del spa y los camareros. Especialmente quería destacar la atención de Edson que nos atendió casi todos los días en el desayuno y fue un auténtico encanto. El desayuno estaba genial, abundante y super apetecible. Como había poca gente en el hotel pudimos disfrutar mucho de la piscina, se estaba muy agusto. Hicimos la actividad sugerida y organizada por el hotel de ir a Cozumel y fue de lo mejor del viaje, sin duda lo recomiendo al 100% Se que esto no depende del hotel pero… la cantidad de mosquitos que había era impresionante. He vuelto con 60 picaduras en el cuerpo sin exagerar. Aunque que haya mosquitos no depende de ellos, si que vimos que hacían la habitación todo el rato con la puerta abierta y las luces encendidas, por lo que cuando llegábamos a la habitación siempre la encontrábamos plagada de bichos y era un auténtico incordio. Nosotros procurábamos tener mucho cuidado con las puertas pero si luego iba a hacer la habitación con la puerta abierta… de nada servia. No recomiendo la habitación con piscina por este mismo motivo, no pudimos disfrutar de ello porque siempre estaba plagada de bichos, además en las fotos parecía que había intimidad y para nada, desde la piscina podían verte las otras habitaciones o los huéspedes que pasaban por el hotel. El restaurante era rico pero ofrecía muy poca variedad, nosotros pedimos comida a domicilio por este motivo y porque nos parecía caro para lo que ofrecía. El hotel estaba algo alejado de la zona de restaurantes y ambiente de la zona hotelera desde Tulum, o tienes transporte o el camino hacia esa zona es muy desagradable sobre todo de noche, ya que nos parecía caro tiene nada de iluminación
• Katarzyna (10/5): Will come back third time for sure - I absolutely love this hotel, the most authentic and comfortable experience ever. The staff is also very nice Amazing food, quiet authentic atmosphere, the style that is just right. Good massage therapist
• Neta (10/5): חלום בג׳ונגל - הצוות מושלם ! אין מילה רעה להגיד, עשו הכל כדי שיהיה לנו הכי נוח וטוב שאפשר, כל בקשה שלנו ישר עזרו ועשו הכל שנקבל את מה שאנחנו רוצים. אין.
• Tomor (6/5): - Rooms were clean and people were very friendly. Very relaxing place just we weren’t able to enjoy it due to construction next door, ( I know they can’t control that but would've been nice to have known in advance), Food was ok, just very limited small menu and not available certain items.
• Sharon (8/5): -
• Raymond (10/5): Bravo! - What makes Habitas special is the staff. Warm, welcoming, and accommodating on every level. Bravo!
• Thomas (10/5): -
• Nadia (4/5): - I wanted to love it…. There was many options and we chose it because it was a boutique hotel and the aesthetics. But we had nothing but problems from beginning to end. It was adult only, and we arrived to eat dinner after a long travel day and there were kids running around. Food service was ridiculously slow. Food before the drinks came and if you wanted a second drink, good luck. Breakfast was great and ok service. But one day we had a boxing class above our head when eating it was loud music, loud instructions, and constant smacking hitting pads. The pool was not cleaned over night, I was kicked out for morning swim to clean it, when it was the best time to swim. One morning there was glasses and dishes left out literally all over the property and then broken glass beside the pool which I stepped in, told 3 people about it, it took over an hour until finally someone cleaned it up. Every morning there was glasses left out by the pool overnight. They have a texting service “text us if you need ANYTHING” I was writing them the issues and it wasn’t until our last day did they say they will finally escalate it to a manager, who they said came to talk to us but never did. Finally we talked to the manager at checkout and they comped our first meal that’s it. Hate to say it but it wasn’t relaxing at all, it stressed me out immensely after choosing this trip to relax after an illness recovery. Rooms were beautiful, but the road beside was loud all night. Won’t be back.
• Jodi (6/5): - I will say that the staff at Our Habitas were exceptional and went out of their way to make sure we had a good experience, however, the resort itself is lacking. Be prepared for a true glamping experience with limited activities, jungle environment, outdoor bathrooms and dining, and no beach. Come prepared to just “be” and unplug. We had a beach villa and in the morning, the sun made the tent very hot even with the small air conditioner. The first two days were miserable to try to sleep. An amenity gift of mezcal and fruit was left for us, and we left the room for a while and upon our return, ants were everywhere! The staff did immediately clean everything and spray, but this experience made our first night very uncomfortable. Later in the week, the temperature cooled off and the room was comfortable. There is no beach at Habitas…only rock. And, when we visited, the rocky beach was covered in sargassum (seaweed). There is a small pool, but the decking around the pool is badly in need of repair with loose boards, and broken wood. There is no fitness room and nowhere to even walk. Loud construction going on next door, and everyday around cocktail time at 6/7 p.m. they would crank up a very loud saw. This noise was a nuisance during the activities that we attended. Habitas is not located within walking distance to the beach restaurants nor to downtown, and each taxi ride is about $30 each way. Although a unique place, we would have enjoyed something more convenient.
• Katherine (10/5): - I had the ocean view suite, it was absolutely beautiful! I love the boho chic style. It is such a beautiful hotel. The staff is very friendly, welcoming and very helpful. The Moro restaurant in the hotel is insanely good. The food is delicious. Everything is very clean and well maintained. They also have these very cute activities that are included. I also liked that the bike renting was included so you could just borrow a bike and explore the area. The area is very central, you’re super close to cool shops and beach clubs. I wish the hotel had an ATM that would have been helpful to get cash on site, I also wish they had room service. All in all it was such a wonderful experience and I would definitely visit again.
• Luis claudio (9/5): Estadia e atendimento muito bons - Café da manhã. Funcionários. Concierge. Infraestrutura e manutenção em geral.
• Sharot (10/5): - Espectacular y muy relajante volvería a quedarme
• sonia (6/5): El hotel está envejecido y la estancia nos resultó muy incómoda - Las vistas de la habitación frente al mar El hotel necesita una renovación importante, ya que presenta signos de desgaste: la lona de la habitación estaba agujereada y una de las “ventanas” no cerraba bien, la alfombra de la habitación sucia y en mal estado, madera del suelo astillada y el acero de las zonas comunes muy envejecido. En el Beach Club echamos en falta sombrillas, no podíamos estar bajo el sol. La oferta gastronómica tampoco nos gustó y consideramos que el personal podría haber mostrado mayor disposición para informarnos sobre las actividades disponibles. En general, nuestra estancia no fue cómoda. Veníamos de Our Habitas Bacalar encantados pero el concepto en Tulum no es el mismo.
• Stefano (10/5): Tutto perfetto staff eccezionale educato servizievole buono relax allo stato puro - Location
• Valeria (9/5): -
• Mirco (6/5): -
• Laura (10/5): -
• Thomas (8/5): -
• Iñaki (9/5): - Todo.. Los mosquitos son un auténtico incordio....
• Esther (10/5): -
• Mohitdeep (10/5): - Amazing place
• Jacqueline Gabor (10/5): - Viver a experiência de se hospedar no Our Habitas era um sonho — e eles conseguiram superar todas as expectativas. O quarto é belíssimo, confortável e integrado à natureza de forma elegante e acolhedora. O café da manhã, incluso na diária, foi um dos pontos altos: provamos todo o menu à la carte e tudo era impecável — sabor, apresentação e serviço. Aproveitamos ao máximo a programação oferecida pelo hotel, como yoga, meditação e experiências culturais. São momentos que realmente conectam com o propósito da marca: desacelerar e reconectar. Foram dias leves, inspiradores e inesquecíveis. Sem dúvida, voltaremos a nos hospedar em outras unidades da rede Our Habitas. Essa experiência ficou marcada no coração. Estivemos hospedados no mês de julho e é importante mencionar que as praias da região estavam com bastante presença de sargaço, o que impacta diretamente na experiência de quem busca o mar como principal atrativo. Em alguns momentos, o odor era um pouco desagradável — algo que foge ao controle do hotel, mas que vale ser considerado por quem pretende visitar a região nessa época do ano. Como ponto de atenção: notamos que a área externa do banheiro poderia se beneficiar de pequenas manutenções — algumas madeiras e palhas já demonstram sinais do tempo. Vimos que reformas estavam sendo feitas em outros quartos desocupados, então acreditamos que já esteja no radar do hotel. Nada que tenha comprometido nossa experiência, mas ajustes que certamente valorizariam ainda mais o espaço.
• Dominguez (10/5): Most amazing place, definitely coming back. - The best place to relax, the whole experience is amazing. It has such a beautiful view to the beach, yoga classes. We had two massages, they were so worth it. The rooms are absolutely gorgeous, there’s air conditioning, the showers are open air but private, the best shower ever. The breakfast that’s included is delicious.
• Yasemin (9/5): Great Experience - Staying in this hotel is definitely an experience. The rooms feel like luxurious tents in the jungle and showering outside the room is a great idea and design. Every day, you can join many events we especially liked the morning yoga sessions. The food is amazing, we had breakfast included and they were delicious as well as the dinner we once had in the hotel. The pool is amazing, and I felt like I had relaxed so well together with the environment. Also we enjoyed being in the sea, it's not a calm sea you can easily swim but we had so much fun with the waves. Some days we had to leave the hotel early and needed to have breakfast earlier. The breakfast starts at 8 am which is very late, we kindly asked the reception desk to arrange it to start at 8 am rather than ordering. But they asked us to do the arrangement with the restaurant, which I found odd. These should be arranged via reception. Also we had breakfast included in our reservation and found it very odd that waiters were asking for tips for something prepaid.
• Jeremy (10/5): - Perfect in every way!
• Anastasia (9/5): Superb -
• Daniel (10/5): - We were amazed by the uniqueness of this wonderful place. The food was incredible. The complex felt natural and relaxing. We took advantage of the hosted events, which were a lot of fun.
• Edgar (10/5): - Second time staying on the ocean view rooms. and it was as amazing as the first time. The vibe of the hotel is unique, the ambiance and the way the hotel is immersed in the jungle is exhilarating.
• May (8/5): Very good - The vibes, food and experience was nice There was no room amenities like coffee machine or kettle and tea options
• Michelle (9/5): Exceptional staff and comfort. Large well appointed room. Great pool with ocean aspect. - Exceptional food! Really surprising how they put together such a gastronomical feast utilising natural ingredients and healthy options. The bar staff were also exceptional. We loved everything about this place and this is just a suggestion - not a criticism. I think they need more hooks in the room.
• Oscar (10/5): Exceptional - From the moment you arrive, you feel an instant connection to nature. This hotel is a true escape — not your typical Tulum party scene, but a peaceful retreat where you can disconnect from the chaos of everyday life and reconnect with yourself and Mother Nature. The glamping tents are luxurious and comfortable, complete with air conditioning — a perfect balance between nature and comfort. The food was fantastic, with a menu that’s mostly vegan, gluten-free, and dairy-free, crafted with care and intention. The drinks were excellent, and the experience wouldn’t have been the same without Wilber, Ivan, Francisco, Alexis, and Carlos — their warmth and impeccable service truly made our stay unforgettable. The hotel also offers unique wellness experiences. I tried sound meditation for the first time, which was incredibly grounding. At sunset, there was a creative painting activity — a fun and relaxing way to express yourself while also meeting new people. And don’t miss the Sunday beach club with an amazing DJ — the perfect way to enjoy the Tulum vibe in a more conscious, elevated setting. Just keep in mind, you’ll be staying in a little jungle — so come with the right mindset. If you’re looking for relaxation, intention, connection, and a bit of adventure, this place is pure magic.
• Edgar (5/5): Disappointing. Decided to leave before planned - Attentive staff. Food was overall good. Nice jungle/beach vibe. Nice daily activities offered by the hotel. The night of arrival we found at least 5 big cockroaches in our room. Got moved to a temporary room for the night, which was fine. The next day we had to move to a 3rd room and still saw few cockroaches (partial ocean view). The hotel is located next to a beach club with extra loud music until at least 2 am in the weekend, thus, impossible to sleep. Breakfast options included felt limited after 3 days. Worth noting that the room is a tent and the bathroom is in open air. The beach is very rocky and not as sandy as you might think from the pictures. During our stay, it was very windy and with algae, so could not use it at all. Ended up leaving the hotel before planned due to the above circumstances, the hotel did provide a discount as apology. We were offered changing rooms (that would have been our 4th room) due to loud music, but we were tired about the situation and had decided to leave.
• Karina Kristine (10/5): - Great location, serene & quiet. Friendly staff, and clean rooms. We’ll definitely stay again.
• Brienne (10/5): - Property was beautiful and staff friendly, would absolutely stay here again
• Tabea (9/5): Amazing jungle feeling at the beach - The facilities are amazing with small huts in a jungle atmosphere. The pool area is really nice with great views of the ocean. The food was also really good. It was also mostly calm & the included activities like yoga were really good. Also the massages (at high prices) were amazing. The location is good with some restaurants & shops in ~5-10 mins walking distance, however, getting to the center (both city & beach) will require either a bike (rental ~10mins away) or taxi (rather expensive 500 MXP one way). The staff was not too attentative (in the beginning) and it did take some time for orders to arrive. Also, there is a day party every Sunday. They were building something right next to the hotel, so there was some noise & on our departure day they started really loud joint dancing/yoga-sessions - so the quietness might be over.
• Adrian (9/5): Nature escape with comfortable chic spaces - One of my favorite hotels in Tulum. I do appreciate how they really take care of the environment and protect the essence of nature. The staff is amazing, they will always be there for you and make sure you’re comfortable and happy. It’s a really cool experience overall. The only feedback is that I’ve noticed the space decaying a bit and lacking proper maintenance, specially being on the beachfront. Please do a little facelift to the exterior spaces like the restaurant and pool areas. Very good hotel overall. Thank you
• Walid (10/5): Visit tulum with Class - Diego & his staff make you feel that you are home aurrounded by family. We loved their dedication, kindness & professionalism. The hotel is great. Beautifully designed. It offers a private sandy area withdirect to a superb beach. We had a room with a pool. Very relaxing. The Spa offers dedicated treatments not to be missed. At Moro you can have a tatsy breakfast. It also offers gret lunches & dinners. The hotel has a nice pool and a bar. It is very well locatrd between hotel zone, Tiulum Center and jaguar parc. Nothing.
• Mina (8/5): - My husband and I stayed at our habitas AlUla, and it was such an amazing place. With that high expectation, we were looking forward to staying in Habitas Tulum. The facilities were fine- not too luxury but good enough for glamping I guess. We booked a room with a pool which was fun. It was generally clean (although cleaning ladies didn’t fully clean the room, and we saw a few bugs in the room… but they were tolerable). It was a bit noisy on Sunday due to the live music, but the loud music ended by midnight. While every staff was generally kind and helpful, coordination between them was lacking. Service requests were often forgotten, and there are a few occasions we didn’t appreciate their lack of professionalism.
• Brody (8/5): - This place was beautiful, but there was no ocean access due to the amount of seaweed in March. That’s probably something I should have been aware of, but the photos and description of the property did not indicate the ocean would have seasonal restrictions. The food and service was okay, but nothing exceptional. Not nearly what I would expect for the price. Overall we had a great time, but overpriced for what you receive in comparison to other boutique hotels in Tulum.
• Stacy (10/5): - Loved the nature beauty of the property. The jungle room was perfect.
• Amanda (10/5): Otherwise, my stay was lovely. I would recommend. I loved it. Wonderful staff. - breakfast was delicious and tasty. I wish there was more of a beach where we could walk into the water and swim.
• Eugenia (7/5): Good -
• Yousuf (5/5): Hotel is in desperate need of refurbishment - Location Lighting in the room Cleanliness Service No gym
• Simone (10/5): Peaceful and restorative - the scenery, the room and the activities were designed to be restorative - My favorite meal of the day at Habitas
• Jared (10/5): - Easy going attitude, quiet and relaxing. I loved that they said, "welcome home" upon arrival.
• Ted (10/5): Exceptional -
• Marta (7/5): Did not meet the expectations - Concept of the hotel, welcoming personnel The property is running down, lots of details were missing, roofs have to be replaced
• Peter (9/5): Superb -
• DEWEY (10/5): - Great friendly and attentive staff. Location was excellent. Dining was fabulous.
• Tripti (10/5): Exceptional - I really enjoyed my stay! The breakfast was delightful, the beach was serene, and dinner was a perfect way to end the day. Thank you for a wonderful experience! Nothing! I loved everything!
• Rachel (8/5): Good - The setting is lovely and tranquil! Staff were lovely. Breakfast and lunch food was great! Rooms were very cool! Beds very comfortable. Our room was right near the club next door, music went all night and we could not sleep. Our room Did not get cleaned by house keeping. Dinner was not very nice and was expensive. The beach is very very rocky, if you want a beach holiday I would not recommend.
• Agnes (9/5): We had an amazing stay at this lovely hotel! - The hotel was magical and such a nice vibe. The pool and beach area was really nice. You get immediately relax when stepping into the property, the restaurant and beach bar are very cozy. Only negative part was the beach itself - it was quite small and not really possible to go swimming due to rocks and waves. Be aware that you stay in tents. This is on one hand very cozy, but also not super convenient when the humidity is so high. We also had heavy rain one evening, and the water came into our tent. We personnel were however super helpful and gave us compensation for it.
• Roderick (1/5): Shit place with shit management. AVOID!!! - the location is very nice, once it must have been a nice place. Unfortunately, now it is just infested with bugs and other vermin. We had to leave immediately for hygienic reasons. The room smelled like cat pis enough to give us a headache. The beds were infested with bugs, there was no warm water, the rooms were not clean at all, the tents are full in fungus and mold. Not what one would expect for this budget. When we talked to the staff and later the manager, they only were minimising our complaints and not interested in finding a solution. we prepaid the whole week, and they refused any kind of refund, even if we had to leave immediately to avoid being bitten more by bugs or worse.

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