Enigma Suites
Location: Fira, Santorini, 84700, Santorini, GR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Embrace the convenience of complimentary Wi-Fi, concierge assistance, and a snack bar at Enigma Suites.
Delightful Dining and Drinking Options
Savor a delicious complimentary full breakfast, unwind with a drink at the bar/lounge, and enjoy the terrace with stunning views.
Charming Guest Rooms
Indulge in individually decorated rooms featuring modern amenities like minibars, espresso makers, and rainfall showerheads.
To experience luxury and comfort near Santorini Folklore Museum, book your stay at Enigma Suites now.
Important Information
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in is available.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Free WiFi
- Terrace
- Luggage storage
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Front desk (limited hours)
- Tours/ticket assistance
- Snack bar/deli
- Free full breakfast
- Upper floors accessible by stairs only
- Well-lit path to entrance
Rooms Available
-
Signature Suite, 2 Bedrooms, Jetted Tub
2 Queen Beds and 1 Queen Sofa Bed
624-sq-foot room with sea views
Layout - 2 bedrooms and living room
Relax - Outdoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - 2 bathrooms, jetted bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Private spa tub (outdoor)
-
Premier Studio
1 Queen Bed
237-sq-foot room with sea views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
-
Studio
1 Queen Bed
199-sq-foot room with sea views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
-
Senior Suite, 2 Bedrooms
2 Queen Beds
517-sq-foot room with sea views
Layout - 2 bedrooms and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
-
Junior Suite
1 Queen Bed and 2 Twin Beds
474-sq-foot room with sea views
Layout - Bedroom and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
-
Honeymoon Suite, Jetted Tub
1 Queen Bed and 1 Twin Sofa Bed
323-sq-foot room with sea views
Layout - Bedroom and living room
Relax - Outdoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Private spa tub (outdoor)
-
Exclusive Suite, 2 Bedrooms, Jetted Tub
2 Queen Beds and 1 Twin Sofa Bed
441-sq-foot room with sea views
Layout - Bedroom and living room
Relax - Outdoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - 2 bathrooms, jetted bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Private spa tub (outdoor)
-
Premier Suite, Jetted Tub
2 Queen Beds and 1 Twin Sofa Bed
646-sq-foot room with sea views
Layout - 2 bedrooms and living room
Relax - Outdoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 47-cm flat-screen TV with cable channels
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - A down duvet and bed sheets
Bathroom - Private bathroom, jetted bathtub, and rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking, pet friendly
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Jetted bathtub
- Espresso maker
- Designer toiletries
- In-room massage available
- Free WiFi
- Down comforter
- Rainfall showerhead
- Private spa tub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Private spa tub (outdoor)
Guest Reviews
- Paul (10/5): Hot tub hotel Paradise - Such an amazing stay. The staff were incredible and soo responsive. The hot tub, the scenery, breakfast to your room, we didn’t want to leave! Highly recommend we will definitely be coming back!
- Edward (10/5): - This is the best hotel in Santorini. Everything was perfect
- Viola (10/5): - Super impressed by this hotel. It has such a premium location. Having breakfast at the private balcony overseeing the Mediterranean Sea in the morning felt so devine. The room is very clean. Most importantly, the service is outstanding. The staff are very friendly and helpful. They arranged private transportation wherever needed. They gave recommendations on restaurants and things to do. Welcome bottle of white wine and afternoon ice cream and beverage on the house was just such a nice touch. Absolutely recommend this hotel to anyone who is vacationing there.
- KEVIN (10/5): - This place was an amazing stay! The staff were incredibly attentive and extremely helpful when it came to reservations, recommendations and any help you may need. Morning breakfast was fantastic and the views out of this world. I hope I get the chance to stay again with them. They went above and beyond in service including surprising me with a birthday cake and drinks complimentary. I cannot say enough about Enigma Suites and the staff!!!
- kinga (10/5): - Amazing property and staff. Absolutely stunning. Thank you!!!
- Nazy (10/5): - The most amazing hotel in Santorini. The location of this hotel is just the best in the entire Santorini. It has the best view. It's clean and comfortable. The owner and staff are beyond kind and accommodating. Thank you for the great stay. Also You can catch the best Sunsets of your life from this hotel.
- Michael (10/5): - Staff was fantastic, especially noting Chris and Nancy who went above and beyond. Views were best on the island, for sunset and otherwise. Good value and wonderful experience. Will return.
- Mario Ghantous (10/5): - Unique experience. Breathtaking location - having breakfast on the balcony overlooking the caldera is not something you’ll forget. The friendly staff, especially Chris and Nancy, went above and beyond to accommodate my family. They’re the best. Will definitely come back!
- MAHESH (10/5): - Excellent View, Staff was very friendly and excellent breakfast
- Laurie (10/5): Santorini caldera trip of a lifetime! - Incredible service from start to finish. They arranged for private transport to and from the airport. They also arranged a private tour weeks before I got there. Upon our arrival, they met us (girls trip/me and my daughters) at the van and carried our luggage up the big hill and through the cobblestone streets until we arrived at a doorway overlooking the caldera seemingly to nowhere! Then you walk through the doorway and you realize it’s the steps down to the Cliffside hotel! What an entrance! We were in awe! Our suite was STUNNING! We had a beautiful veranda with 2 sunning beds, dining table and private pool/tub. Perfect to watch the caldera views and sunset. The suite is literally built into the cliffs. Very elegant and sophisticated. The loft area was the perfect sleeping quarters for my one daughter (24 years old) and my 19 year old slept on the sofa bed. I slept in the big bed! So comfy! A bottle of wine was presented to us upon our arrival. An amazing breakfast was delivered to us every morning on our terrace. Croissants, omelette, fresh fruit, yogurt, coffee and fresh OJ. We ate while enjoying our amazing views. The cafe attached to hotel is lovely and we enjoyed some cocktails and salads on our first night. It’s ideally situated right in town. So many restaurants and shopping. They also got us a reservation at a fantastic/exclusive restaurant on a sat night with only one day notice. Last day, 3 free drinks at night while we enjoyed our last sunset. Best time!
- Asha (10/5): - Nancy and Chrisoula are amazing, Aldi, Touland and Stellar made our stay memorable. Property location is perfect and the view is absolutely stunning. Will definitely stay here again. Breakfast gets brought to the room which you can enjoy from your room while looking at the caldera. Amazing boutique hotel.
- Xiaohang (10/5): - The service is top notch! As soon as we arrived the hotel we felt super welcomed and the staff is always available. Stunning sunset view and complimentary breakfast on your own patio was a huge plus. It was quite some climb but the staff carried our luggages. Would definitely recommend this hotel to anyone!!!
- Laura (10/5): - Loved this hotel! We had an amazing view and spent many hours on the patio. Would definitely stay again!
- Swastik (10/5): - Stunning place, probably the best we have ever stayed at. Great views, great room, great food, great location. The staff also went out of their way to help at all times. Nothing even remotely at fault at all!
- Joyous Q. (8/5): - Overall great experience, would be good if there are in-door breakfast options - too cold to sit outside in the morning.
- Daniel (10/5): - Wonderful staff extremely accommodating and pleasant. Our room had a beautiful view, it was very clean and comfortable. Breakfast was excellent each morning on our private patio. Perfect location to explore Fira. We will absolutely stay here again.
- Kelly (10/5): - What a beautiful place to stay. The view from our room was amazing. The staff was exceptional. The stairs ….. killer. But worth it!
- JANET (10/5): - Absolutely amazing from the suites to the views to the staff !! This was one of our favorite hotels ever ! Love everything about this special place!!!
- Laura (10/5): - Stunning property with top notch service! Everything about our stay at Engima was simply amazing and perfect
- Terry (10/5): - This hotel was amazing and in the heart of Fira. The views from the hotel are outstanding and the breakfast served each morning was excellent. All the staff are very friendly and helpful. We could not recommend this hotel more.
- Megan (10/5): - Loved it, will be back
- Lee (10/5): Amazing - Perfect location, unbelievable views, wonderful staff. The breakfast on the balcony each morning was fantastic. One of the best hotels we’ve stayed in!
- clarice (10/5): - I've traveled all over the world and stayed at many five-star hotels, but nothing compares to the enigmatic charm of the Enigma Suites and their staff, especially Chrysa and Lydia, who were simply the best—always helpful & with a smile; the amenities were outstanding, and the location was perfect.
- Nitesh (10/5): Amazing place - Amazing place and views from the room. Very clean and great for families. Would definitely recommend this place!
- zheng (10/5): - I usually don’t leave review but this place is exceptional! The people here are so friendly and welcoming. They are well prepared for everything we needed and helped us when our taxi didn’t show up on time.
- Laura (10/5): - This property is at a prime location with great views to the caldera and in the central of Fira. The property is very nice, clean, and the staffs are very friendly and helpful. There are many shops and restaurants from a quick bite to a elegant.
- Nancy (10/5): - This may be the best experience we’ve had at a hotel. The service was comparable to a 5 star hotel in the US. The room was amazing, amenities wonderful, the views spectacular and right in the center of Fira. Did I mention the service? 10 out of 10!
- Emily (10/5): - Amazing location, everything was walkable and communication was great. View from the room was beautiful, and the cave room itself was a great experience. Loved the welcome bottle of wine, the staff was so nice.
- Kay (10/5): Fabulous - Fabulous. Views ....wonderful. Staff....delightful & pleasant & very helpful. I would stay here again & highly recommend to anyone going to Santorini. Great location too!!
- mohammad (10/5): - It was an amazing place to be for our familu of 3 . The hospitality and frindliness was on point . Way more beautiful than the photos . Nothing can beat the view from The terrase . Would def go again
- Jane (10/5): - The property was immaculate, the staff very helpful and the views spectacular
- Tanya (10/5): - Everything about this stay was so wonderful! Fantastic location, fantastic room, fantastic staff. Zero complaints, zero doubt on recommending this property; we LOVED it.
- Michelle (10/5): - The suite was amazing with the best views of the caldera. We really enjoyed the outdoor space. All staff were very helpful and friendly. There are many shops and restaurants within walking distance. The suite was very clean and the beds super comfortable. I would definitely recommend this property to anyone.
- Sophie (10/5): Amazing hotel - Really enjoyed our stay there, shame it was only one night. We had a premier suite with tub and it felt quite private. The room is spacious and nicely decorated. There was one bed downstairs and another one upstairs. Breakfast was varied and plentiful, and served on the balcony. The view from the balcony is just gorgeous. We are now staying for 2 nights at Homeric Poems and despite being more expensive is nowhere as good as Enigma. I would love to book there again as it’s just perfect!
- Lichelle (10/5): - Absolutely amazing service and beautiful setting. Quiet, but right in the middle of everything. View is gorgeous.
- Freddie (10/5): - Staff was extremely welcoming, helpful, and accommodating.
- Talal (10/5): - Amazing property. Amazing views. Loved everything about it.
- Laura (10/5): - This was one of the best places we have ever stayed. From the moment we walked into the door until time to depart everything was excellent. It is a gorgeous property with stunning views. The staff were all helpful and friendly. The room was beautiful and bed was comfortable. The delicious breakfast was delivered to our suite each morning. Welcome and goodbye drinks were yummy. I couldn’t think of anything more we could want. Can’t wait to go back.
- Lawrence (8/5): - The location was absolutely beautiful. Staff were incredibly friendly and helpful. The room was very clean and well maintained. The steepness of the steps to and from the room was difficult.
- Anand (10/5): So Good it deserves more than 5 Stars - One of the best hotels I’ve stayed at period. The staff were extremely friendly and helpful. They accommodated every request with no hassle. The pictures don’t do it justice, because it’s WAYYY better than the pictures. The location is spot on, people trying to get pictures at the entrance because the location is so good. The room was perfect with great views and excellent facilities. Would 100% recommend and would stay again if ever visiting Santorini again. Extremely impressed. Excellent hotel and would happily give more than 5 stars if possible.
- Risei (10/5): - Amazing hospitality, a great view, fine breakfast, and a prime location.
- Benjamin (10/5): - The Enigma Suites team was phenomenal! From helping to set up airport transfers to daily hand-delivered customized breakfasts to organizing daily outings reservations and other suggestions our experience was second to none. The stunning views are complemented well by the attentive professional mask wearing and kind staff. Specifically Chrisa made our stay especially memorable by delivering a surprise birthday cake which was not only accompanied by a handwritten card but also tasted AMAZING!! The drinks are excellent well priced and enjoyed best while soaking in the hot tub at sunset. We had high expectations based on the reviews we saw beforehand but they absolutely shattered them. For example, we were leaving for an early morning flight and would be missing breakfast but they were sure to provide us with food the night before! The rooms are comfortable and well appointed with designer toiletries from Molton Brown. Bottled water and nespresso is complimentary. The room design and comfort is excellent (well suited for the gram!) Choose Enigma Suites for your stay and you will not be disappointed!
- Forrest D (10/5): - Excellent location and exceptional service! Chrisa arranged everything needed, from tours to dinner reservations to transportation. A wonderful host!
- Verified traveler (10/5): - Great and friendly staff. Chrisa was very hospitable and welcomed us when we arrived.
- Verified traveler (10/5): - Great hotel with exceptional customer service - so attentive, kind, and caring!
- Verified traveler (10/5): - Beautiful hotel. Excellent communication with staff.
- andres (10/5): Exceptional - This hotel has the most spectacular view I've ever seen.The hotel is very clean and beautiful. Chrisa at the front desk was absolutely amazing. Hotel is very central and walking distance (2-3 mins) to great restaurants, bars, and shopping area. Great experience and excellent service from Enigma Staffs. Will definitely stay at Enigma again.
- Verified traveler (10/5): - Fantastic property that was just renovated. Stylish and right on the fantastic street overlooking the volcano and water. Fantastic photo spots as well.
- Verified traveler (10/5): - Where to begin. I guess let's start with the VIEW. This hotel has one of the most spectacular views I have ever seen. The only word to describe it is - breathtaking. The photos in my review do not do it justice. The hotel is small, very clean and beautiful. It is at the side of the cliffs in Santorini, so there are some steep stairs to climb - but that is all part of Santorini itself. We booked room number 1. Now keep an open mind, since you enter this room from the reception desk. That's right, behind/adjacent to the reception desk area, is the door to your room. It is a duplex room, with an upstairs seating area and a living room, bedroom, toilet/bathroom, and outdoor balcony. But despite it being so close to reception desk, we did not hear any noise at all. Again, it is the most amazing view I have ever seen. No exaggerations. The room itself was white stone, almost carved into the side of the cliff - I actually think it was. But that was part of the beauty and charm. The hotel is a small boutique hotel, which allowed for a personalized experience there. The service is beyond reproach. Chresa at the front desk was absolutely amazing. We had been communicating and I informed her that our boat was delayed. Upon check in we were absolutely surprised and blown away, that she had taken the liberty in booking an amazing restaurant for us in case we were hungry after our long journey. She also shared many different tips to explore the area and other restaurant choices.
- Verified traveler (10/5): - Spectacular view of the Caldera in Fira. Steps outside the hotel are shops, restaurants, and a 5-minute walk to a clinic for Covid testing, if needed to return back home. Breakfast delivered to your suite daily at the time you designate up to 11am. The front desk can arrange private transfers to the airport, the port for those arriving/departing by ferry, or to take you to the lovely town of Oía about 30 minutes away. We loved our stay here, and would definitely return.
- Verified traveler (10/5): - This hotel is the best!!!
- Verified traveler (10/5): - I had one of the most pleasant hotel stays I’ve ever had at Enigma Suites. The staff was kind and helpful, the view was incredible, the breakfast was delicious and is brought every morning to your private patio. I loved everything about it and definitely hope to come back.
- Verified traveler (10/5): - This hotel is amazing. Chrisa at the front desk makes you feel like family. Whatever you need, she is there. Dinner reservations, tour suggestions, shopping advice, literally anything you need Chrisa is there to help. And the bellman are also awesome - they carry your bags up and down the stairs like they are carrying a couple feathers. The room was amazing and the staff was equally as amazing. Can’t wait to come back and visit!
- Verified traveler (10/5): - Highly recommended. Location: The location is amazing. There are so many restaurants around. Room: We enjoyed the famous sunset from our room. Sitting in the terrace and watching the sunset was just amazing! Breakfast was served in the terrace. The staff who brought us breakfast was very polite and nice. The room was clean and tidy. Penny was very helpful. She made our stay perfect. Her suggestions such as restaurants and places to visit were always spot on.
- John (10/5): - Penny at reception went way out of her way to make the stay extra enjoyable. Offered to help in every way. Thank you
- Nilesh (10/5): - Fantastic place to stay if your visiting Santorini, perfect location in the centre of Fira without outstanding views. Rooms are fresh and modern, we had a room with a private jacuzzi and terrace, the view was to die for, we had our breakfast overlooking the Caldera every morning. Penny the manager is superb and so nice, her customer service is above and beyond, she made our stay 5 stars.
- Lloyd (10/5): - This place is very central and walking distance (2-3 mins) to great restaurants, bars, and shopping area. The Enigma Team were very great, friendly, and hospitable. The receptionist, Penny was very professional and awesome she was very knowledgeable and recommended on things to see and do on Santorini and it was all great. If you are looking for a place to stay in Santorini with a killer view, great staff, and close to everything this is the place. Great experience and excellent service from Enigma Staffs.
- M A (10/5): Stay here, you will love it! - It was amazing! The hotel has a perfect location, it is beautiful, the 2 bedroom Premier Suite is spectacular, with the most amazing views and Penny at the reception is superb, super helpful and treated us like family! Thank you for a great stay!
- Alicia (10/5): - This place is literally a dream. From the moment we arrived, we were so well taken care of by Penny and the team and there was nothing they wouldn't have done to make sure our stay was incredible. The room was so stylishly appointed and comfortable, and the views are to die for. In fact, the room was so lovely that we hardly wanted to leave and spent a large portion of our time just hanging out in the spa soaking in the view. That said, the property is so well located that you're right in the heart of Fira and just a step away from everything you might need, as well as close to the bus station if you want to explore the rest of the island. Penny was always helpful with recommendations of places to eat and sights to see. I cannot recommend Enigma Suites highly enough and we're already planning our return possibly even later this summer given how amazing it was. Thanks so much to Penny and the team for a wonderful stay!
- Aimee (10/5): - It’s absolutely perfect, location, view, room and service were all wonderful!
- Verified traveler (10/5): - From beginning to end, this boutique hotel was amazing and highly recommended. We arrived before dawn and the hotel staff transferred us and made a cappuccino in the cafe, while we waited on the sun to rise (beautiful). Jenny and Penny at the front desk were a pleasure and catered to every need. They really make the hotel special. We stayed in room 1. It has an upstairs sitting area/couch, stairs to the lower area with another sitting area, bed, separate bath. It was great size for us and at the top of the hotel, which was perfect for my pregnant wife. The view from this room’s balcony is why you come to Santorini. There are people all around above the hotel trying to get the same view you’ll have all day and at sunset. It is also one of the more private balconies. I could look down on some others. The included breakfast is also very delicious and a treat on a shaded balcony each morning. 5 stars. Not worth the extra money staying at the 1000 euro a night places.
- Verified traveler (10/5): - Penny at the front desk was awesome!! Our room was gorgeous. Wonderful staff.
- Susan (10/5): Best choice for Fira ! - Excellent location! We arrived, and received a welcome drink and have a lovely bottle of wine in our room. They are so welcoming and we absolutely loved our stay. We chose a studio sweet and in the future wood probably stay in the larger suite. The only problem we had is that our suite was right below the restaurant so tended to be a bit noisy. It was minor though. The views are breath taking and you are right in the heart of Fira. What sets this place apart from others are the amazing staff. The nicest and most helpful people you will ever meet ! When you add in the delicious breakfasts and the goodbye drinks , we didn’t want to leave !
- Mark (10/5): Beautiful views, most amazing customer service - I wouldn’t stay anywhere else. Penny and Lucia offer unparalleled customer service. Views are stunning, rooms are very comfortable. Will definitely stay at Enigma again.
- Verified traveler (10/5): Beautiful Caldera view in central location - We stayed in Room 7 for 4 nights, and it was spectacular. Hotel is very conveniently located in central Fira; room has unobstructed frontal caldera view & private balcony for breakfast. There are a LOT of stairs, so either stay close to reception (main street) or w/exit to walking path, otherwise you will be climbing stairs all day. Penny at reception was very nice & helpful; orange juice best we've ever had. Will definitely stay here again. Thank you!
Photos
