Hotel Matteo

Location: Flachauer Straße 353, Flachau, at

Star Rating: 8.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 06:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Nightclub
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Baby safety gates
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Ski storage
• Television in common areas
• Nightclub
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Secured parking
• Fishing nearby
• Horse riding nearby
• Snow sports gear
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  This double room has a balcony and flat-screen TV Underfloor heating for each room separately regulated.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Family Room

  This family room features a balcony. Underfloor heating for each room separately regulated.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

• Standard Triple Room

  This triple room has a balcony. Underfloor heating for each room separately regulated.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Wardrobe or closet
  • Hypoallergenic
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Books, DVDs, or music for children
  • Trash cans
  • Cots
  • Socket near the bed
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Key card access

Guest Reviews

• Luc (8/5): Mooi verblijf! - Ruime en zeer mooie kamer, zeer netjes. In deze prijsklasse verwacht ik tevens wellness faciliteiten. Deze waren niet aanwezig.
• Klaus (10/5): -
• SAŠA (9/5): - Sve ok
• Carsten (8/5): -
• Martin (10/5): -
• H (10/5): Relaxed and cosy stay in hotel Matteo - Very nice stay at Matteo. Close to the lifts, good food and vibes in the restaurant and very spacious comfortable rooms. The breakfast is perfect. The welcome of our dog is very warm. And an extra compliment for the room cleaning services !! I would suggest to make more of the lounge donwstairs as in the room there are not a lot facilities to relax like seats or a small cabinet.
• Tamara (10/5): -
• Heiko (9/5): -
• Martin (8/5): Tolles Personal, modernes Hotel für kleinere Geldbörsen. - Das Frühstück war wirklich hervorragend im angrenzenden Restaurant. Im Zimmer konnte man das Licht nicht selektiv aktivieren.
• Mario (7/5): - Das Frühstück ist viel zu spät.
• Stijn (10/5): -
• Karin (9/5): -
• Viggo (9/5): Genoten - Het ontbijt vanaf 07:30, kamers waren schoon, bushalte voor het hotel. Open badkamer zonder deur, had er zelf geen probleem mee, maar ik kan begrijpen dat dit voor sommige gezelschappen minder fijn is.
• Richard (9/5): Great place, have been visiting since it opened and a credit to the owners who also own another nearby hotel - It’s no nonsense approach, practicality, great restaurant and wonderful staff. Beds could be more comfortable and would have liked breakfast from 7am rather than 7.30am as the ski lifts open at 8am
• Gerhard (9/5): -
• Patrick (9/5): Sehr empfehlenswert. Werde wieder kommen - Das Personal war sehr freundlich und hilfsbereit. die Lage war toll, Restaurant inklusive. Echt top Schöne große Zimmer Sauna hat mir gefehlt. Alles andere war top
• Justin (10/5): -
• Anca (8/5): Heel fijn verblijf in een prachtige omgeving - Heel vriendelijke en behulpzame mensen, de locatie is prima en het restaurant uitstekend. Bedankt voor alles! De kussens waren een beetje slap
• Gerald (9/5): - Frühstücksbuffet ist sehr gut. Leider war heißes Teewasser (zum abfüllen) nur am ersten Tag verfügbar. Mitarbeiter sind auch sehr nett! Das Badezimmer hat keine Tür und die Glastür der Dusche hat ein Loch was etwas unangenehm ist.
• Julia (8/5): Positiv überrascht, sehr angenehmer Aufenthalt. - Frühstück super, das Hotel liegt zentral, es gibt direkt anschließen ein Restaurant, in dem man auch super zu Abend essen kann. Äußerst freundliches und bemühtes Personal. Sehr große Zimmer, bequeme Betten. 8 min zu Fuß zur Piste- 2 min mit dem Schibus, der direkt vor dem Hotel hält. Großer Parkplatz Schöner Empfangsbereich. Wenige Minuten zu Fuß ins Zentrum von Flachau.
• Rainer.V67 (8/5): Gutes Hotel für ein paar Tage zum Skilaufen - Gutes Hotel für ein paar Skitage. Preis Leistung passt. Frühstück ausreichend und gut. Lage ist optimal. Zimmer wurde während unseres Aufenthaltes nicht gemacht.
• Akos (10/5): - Location, breakfast, ski bus
• h.h. (9/5): -
• Stephanie (10/5): -
• Karl (8/5): Alles okay, vor allem das lokal die "Paulerei" ist cool! -
• Thomas (10/5): Super Lage, tolles Haus, schickes Restaurant - Super Lage, tolles Haus, schickes Restaurant Nix
• Ansems (9/5): Mooi modern hotel met perfecte kamers en keuken op loopafstand van de pistes ! - Modern hotel. Perfecte locatie tov pistes, op loopafstand. Grote moderne en schone kamers. Goed restaurant aan het hotel gekoppeld waar ook een zeer goed ontbijt is. Goede douche producten. Geen waterkoker op de kamer of koffiezetapparaat. Kun je apart boeken voor 8€ per dag voor 3 koffie capsules. Er is geen gym aanwezig.
• Iris (8/5): - het was een toplocatie vlak bij de ski lift, lekkere kamers, prima ontbijt. Ik persoonlijk vond het een beetje sfeerloos maar het is een prima hotel om in te verblijven
• Speth (7/5): -
• Helena (10/5): -
• Jeroen (10/5): -
• Heribert (8/5): -
• Thomas (9/5): Sehr schönes Hotel kann man weiterempfehlen - Alles
• Patrick (9/5): Kommen gerne wieder! - Beim Frühstück hat man leider gemerkt, dass es schon einen Tag vorher vorbereitet wurde (Wurst, Käse, Gurken). Aber es war alles vorhanden!!
• Wilmar (8/5): -
• Jozef Herbulak (10/5): -
• Željka (9/5): Odličan položaj hotela, izvrstan doručak, udobni kreveti. - Doručak izvrstan, udobni kreveti. -
• Michiel (8/5): -
• Kuhn (8/5): -
• Sandra (8/5): -
• Daniela (8/5): Ein schönes Wochenende in der Flachau - Der interne Übergang in die Paularei Die Lage des Hotels, der Skikeller und der Ausgang Bad und Schlafbereich in einem
• Kelemen (5/5): Great location and breakfast, but no heating or attention to detail when they built the rooms. - Great location and breakfast, furthermore very nice skiroom with boots heating and equipment storage. Bus stops front of the hotel. Great size balcony. Underfloor heating was not turned on and there is no control panel in the room, so first evening raised at the reception when they mentioned that it is 19.4 Celsius and they set to 23 C then. On the second day, after we arrived from skiing, it was still 19.5 degrees when we raised again. So from the 3 nights/4 days ski vacation stay we ended up sleeping two nights in a cold room (18-19 Celsius), they only fixed it for the 3rd night. Rooms are large so they could have created a small corner easily for basic needs, like there is no tea kettle or coffee machine or nearly any basic equipment. Other problem is that all electric switches turn on all lights or turn off all, so in short there is no way to control the level of brightness in the rooms. Last smaller problem was with the shower room, which is spacious so they could have fitted bigger shelfs to be able to use shampoo and bodywash at the same time, or provide these in smaller bottles so they fit together, rain shower head would have been welcomed in such a large shower. Also water drainage point was located in the middle of the shower room, which was easy to build and handles water perfectly with tiles steeply pointing to it, but absolutely not practical/comfortable as needed to stand on the sides all the time and felt dangerous to step into the middle.
• Martin (10/5): -
• Nikolaus (10/5): -
• Bernhard (9/5): -
• Georg (10/5): - Personal sehr nett und zuvorkommend! Zimmer perfekt! Nichts!!!
• Linda (8/5): Fijne overnachting van Kroatië naar Nederland. - Mooi en schoon We reizen met honden en er zijn niet direct wandelgebieden op loopafstand (1 leuk rondje langs het water)
• Martin (8/5): Verblijf was prima! - goed degelijk ontbijt! Periode in het jaar is wat minder daar veel zaken dicht zijn !
• Dagmar (10/5): - Sehr nettes Personal, tolle Lage mitten im Ort, konnten vom Bett auf die Berge gucken, haben spontan noch ein paar Tage verlängert, tolles Essen in der Paularei
• Linda (9/5): Very beautiful and clean place with good food! - Very proper, spacious and a great restaurant / breakfast We are dog people and travel with our dogs. It isn’t the best place for the short necessary walks during the day. There is however 1 nice walk around the hotel, following the water.
• Amine (7/5): -
• Bengt (8/5): Bekvämt boende även på genomresa - Vi var lite sena p.g.a. trafiken men personal i receptionen var mycket hjälpsam med incheckningen. Tyvärr var inte rummet vi tilldelades iordninggjort men det fixades snabbt och utan knot så att vi fick ett annat och bättre rum utan extra kostnad. Stor och bra restaurang på hotellet. Middagen var över förväntan medan frukosten var ok men inte mer än så. För vår del var läget utmärkt med närhet till motorvägen Hotellet är modernt och bra men de lite större skidorter är inte så roliga på sommaren. Den lilla genuina byn i Österrike saknas allt oftare.
• Christian (9/5): -
• Marcel (9/5): - Very comfortable, nice people, excellent restaurant It was summer, but too hot in the rooms
• Mark (7/5): - Goed restaurant Geen airco en geen koelkast in de kamer
• Sylvia (9/5): Außergewöhnlich / 😎 - Alles, sehr sauber,sehr nettes Personal, sehr gutes Essen beim Frühstück wie auch im Restaurant, Zimmer außergewöhnlich nett Pflegeprodukte top , ein modernes tolles Haus, unkompliziert , leger , wir haben uns sofort wohl gefühlt. Keine Klimaanlage, aber wir konnten mit offener Balkontür sehr gut schlafen.
• Yvette (8/5): -
• Stephan (10/5): Das Hotel hatte eine super Lage, das Personal war mehr als freundlich und die Zimmer sauber - Eigentlich alles
• Chris (9/5): Superb -
• Nickesha (5/5): Passable -
• Helen (9/5): Modern, clean and comfortable, excellent breakfast in very convenient location - Ski bus stop right outside the hotel. Paulerei restaurant attacked and is very good food No
• Maaike (7/5): Ski holiday - Location, breakfast, service is very good. Unfortunately, matrasses were really hard and we did'nt sleep well for a whole week. We had a room for 3 and our 16-year-old daughter did not have a proper bed, but a couch with a very thin matras on. That I found unfortunate for the price we paid and resulted in a bad sleeping experience.
• Péter (10/5): Exceptional -
• Tjerk (8/5): Great stay - Modern and clean Distance to skilift
• Minas (8/5): Generally acceptable. Great restaurant! - The restaurant. The room does not have any amenities (no toothbrush/toothpaste/slippers), no freezer, no coffee machine.
• Clare (9/5): A really good overnight stay, would stay again. - Nice,new modern hotel. Close to the motorway and easy to park right outside. Easy check-in, spacious clean room. Plenty of outside space to walk the dogs. Although modern and clean, the room was a little spartan in feel. Some water and a fridge would have been helpful too.
• Tamas (10/5): very good - location, breakfast, room, balcony splitted double bad, which was too soft. and not comfy for couples. the mat splits in centerline
• Evelien (10/5): Exceptional - Clean and spacious on a nice location. We missed a mini-fridge to keep our drinks cool.
• Meidan (10/5): Exceptional - Everything
• Susan (10/5): Great location, perfect hotel - Beautifully decorated hotel, comfy beds, shower works well with plenty hot water. Rooms quickly changed while we had breakfast. Lovely breakfast in hotel restaurant. Btw, restaurant serves food all day, wide selection. Lots of parking space, free. Nothing.
• Tomdue (8/5): Very good -
• Georgina (7/5): Overall we really enjoyed it, yet the negatives would make us question returning in future - The cleanliness of the rooms, the atmosphere of the restaurant and the food quality in the evening, the location of the hotel, the ski locker room The breakfast was a disappointment - the coffee was awful and there was no bacon, sausages, berries, avocado or omelette chef. We have been to the hotel lots of times in the past and it felt as though they had cut back on the niceties which previously made the hotel feel special. Breakfast also needs to be served earlier at 7am as the lifts open at 8am. The hotel feels very pricey compared to others we have stayed at in Flachau.
• Christopher (10/5): Exceptional -
• Stefan (7/5): Good -
• Nir (9/5): Superb - Very clean, comfortable beds, great breakfast and good location. No coffee in the room, or the lobby, and the dining room only opens at 7:30 with only two coffee machines. That creates a line of people standing for their first coffee sip.
• Maks (7/5): O.k. - Average
• Sarah (10/5): A fab hotel, bar and restaurant with lovely staff! - The hotel was clean and the staff were super helpful and nice. Little too hot at night!
• Olivera (10/5): Exceptional -
• Dora (10/5): Exceptional -
• Gary (9/5): Superb - Very clean and comfortable and a great breakfast Nothing
• Vedrana (10/5): Exceptional -
• Eytan (6/5): Pleasant -
• Abdelrahman (5/5): It’s a two star hotel not four stars - The price is too high for one night , there are no hotel facilities like (pool, games for the baby ). Their breakfast is boring no thing new and tooo small no different choices. I am really upset that it cost that much. Also you need to double check the check out receipt because they charge us 30€ by more by mistake.
• Siarhei (10/5): Exceptional -
• Yosef (9/5): Superb -
• Ehab (8/5): Very good -
• Peter (8/5): Very good -
• Vladimír (9/5): Superb -
• David (10/5): Will definitely come back again. - Breakfast was very satisfactory with lots of options It seems as if there is no energy problems as everything is heated. I personally think the hotel was too hot and had to sleep with my bedroom door open as the rooms were boiling. I am sure you could save some money by reducing the temp slightly.
• Giel (10/5): amazing, would stay again - Great quality, service and clean. Very modern yet very personal and warm. Staff is amazing. Breakfast buffet is excellent and bus stop to the Ski lifts is in front of the hotel! nothing
• Feyza (9/5): Superb - no coffee machine in the rooms..
• Robert (8/5): Very good - Location . Great atmosphere. food all lovely
• Karl (9/5): Superb -
• Roger (8/5): Very good -
• Karolína (5/5): Passable - We booked by accident room for only one person instead of two. So immediately after reservation we emailed and asked for double room for two people. Staff was very nice and called us that there was no problem and they would prepare us the “same” room but for two people. The price what we paid extra was higher than the price for the room for one person - doesn’t make any sense.. We checked the price difference between the single and double room on the same day and it wasn't double the price. The hotel is next to a cowshed. Be prepare that cows are not calm during a night. Breakfast was terrible. No fresh pastry, everythung was hard and nit possible to eat. Very small selection of food. Staff was checking how much food is there but never refilling it.
• Bence (10/5): Good choice for hiking, running. most of the ski areas are close proximity. - location, room size, overall cleanliness, nice staff
• Mohammad (10/5): Exceptional -
• Liat (10/5): Exceptional -

Photos