Fairfield Inn & Suites by Marriott Detroit Canton

Location: 5760 N Haggerty Road, Canton, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Pet basket
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Private picnics
• Japanese garden
• Secured parking
• Charcoal grill
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• Guest room, 2 Queen

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• Executive Suite, 2 Queen, Sofa bed

  Offering free toiletries, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• Executive King Suite with Sofa Bed - Hearing Accessible

  Featuring free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as a quiet street view.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• Executive Queen Suite with Sofa Bed - Hearing Accessible

  This air-conditioned suite is consisted of of a flat-screen TV with streaming services, a private bathroom as well as an outdoor dining area.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• Guest Room, 1 King

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a coffee machine, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• Executive Suite, 1 King, Sofa bed

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access

• King Room - Hearing Accessible

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, a coffee machine, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• Queen Room with Two Queen Beds - Hearing Accessible

  Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• King Room with Roll-in Shower - Mobility and Hearing Accessible

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a carpeted floor as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Key access
  • Key card access
  • Free gym access
  • Hearing accessible

• Executive Suite, Multiple Beds

  2 Queen Beds and 1 Double Sofa Bed

  Soundproofed room

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 42-inch Smart TV with premium channels, first-run movies, video game console

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Hypo-allergenic bedding and bed sheets

  Bathroom - Private bathroom, designer toiletries, and a shower with a rainfall showerhead

  Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Low-height electrical outlets in bathroom

  Eco-friendly - Recycling bin and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Hypo-allergenic bedding available
  • Designer toiletries
  • Free WiFi
  • MP3 docking station
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Smart TV
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Smart speaker
  • Mobile key entry

Guest Reviews

• H7771CDbenr (2/5): Wouldn’t stay here again - Bad experience with service from start to end
• 934xiay (2/5): 0/10 service - We found out the morning before check-in that our reservation was cancelled when I called about early check-in. We were traveling with four kids and a dog for a wedding and had no other hotel options available. We were forced to squeeze multiple people into one bed to make it work, and pay their higher rate as they cancelled my original reservation. The front desk staff over two days were unprofessional and unkind, and management was completely unhelpful. Even HQ Marriott customer service told me the hotel was uncooperative with them. Also, it took forever to speak to front desk since there was often no one sitting at the front desk. When they showed up, they would be extremely rude. I booked directly with Marriott for six guests, and it feels like our reservation was canceled because we booked early at a lower rate, and the owner/operator/manager wanted us to pay a higher nightly rate. I hope this hotel seriously reevaluates how they treat guests.
• Cynthia (5/5): -
• 234sammiel (10/5): A comfortable, stress-free hotel stay - I stayed at the Fairfield Inn & Suites for 1-night while visiting friends for the holidays, and it was a great choice. From check-in to check-out, every staff member we interacted with was friendly, professional, and welcoming, which really set the tone for our stay. I was surprised to learn that the hotel opened in 2017 as it honestly feels brand new inside - very well maintained. I booked 3 rooms for my siblings and myself, and all of us were extremely pleased. The rooms were spacious, comfortable, clean, and thoughtfully laid out, and the beds were especially comfortable after a long day of visiting and traveling. The location was also perfect as it is near major expressways and still within walking distance of numerous shops and restaurants. We also appreciated having access to the 24-hour gym, which has all the essentials needed for a solid workout. Overall, it was a very pleasant stay, and we were all happy with our experience. I would absolutely stay here again when visiting the area.
• Nicole (6/5): - Hot tub not working. Toilet not working well. Tv remote not working. Had to get a second one and use both.
• Kelly (10/5): - The whole hotel was clean , the staff was very accommodating , breakfast was delicious!
• SAMIR (4/5): - I stayed 4 days they never cleaned the room during the stay or brung in towers to shower. I had to always ask
• Gladys (4/5): Hotel Stay way below our expectations. - We made the reservation 2 weeks in advance. The day of arrival, we got a message saying we'd get a text when our room was ready. Never received it. The gym had no working water fountain. The room needed some serious update to the A/C which was so noisy that, in combination with the noise of the nearby interstate and the light filtering from the parking lot, made our room impossible to sleep in. The receptionist did not seem interested in improving our stay.
• Rosemary (10/5): - Good coffee. Wish they had a water bottle dispenser. Great place to stop on our travels
• Bobby (8/5): - Please get sheets that fit the bed!
• William (10/5): - The staffing was great.
• Mateen Ur (10/5): - Nice place to be
• arjanaj2025 (10/5): Great stay at the Fairfield in Canton MI - I had a wonderful stay at the Fairfield. Even though the hotel was busy, it was very clean and well managed, which made for a comfortable and relaxing stay. The staff was friendly and attentive always ready to help with a smile. I's happily stay again.
• Donnia (4/5): - Never cleaned the room when asked
• Katrina (10/5): - Rooms clean, great shower, and although near highway, no noise. Breakfast had good selection.
• Megan (8/5): - Easy check in. Rooms are clean. White Castle across the street.
• Camilla (10/5): - Quite
• Christine (8/5): - Property was clean and convenient. Breakfast was okay, but the same every day. Could use more variety.
• Joan (10/5): - Nice place to stay for the price
• Aytan (6/5): Disappointed - I liked bed and pillows We were asked to take the luggages up ourselves The sink was not draining the water There was no kettle in the room No shampoo in the shampoo jar No teabag only coffee I asked them to clean the room and after long tiring day I came back to see my room was not cleaned.
• Kim (8/5): - I would have liked more than 2 towels and 1 wash cloth. Generally people don’t share wash clothes. Also we had a coffee machine with no coffee pot, packs of coffee with no creamer or sugars. Other than that, room was clean and it was quiet
• Kai (2/5): - Staff were terrible with the fees
• Linda C (8/5): - Amenities are sparse. Two people stayed in our room. Only had one washcloth. Hotel was clean.
• G5023EQxx (4/5): Don’t recommend staying here - Our family of 4 stayed for 5 nights. Everyday we had to ask for something… washcloths, towels, tissues, toilet paper. Once we were told they didn’t have any washcloths they were being laundered. When we asked again later that day we were told the same thing. We asked for tissues and were told they didn’t have any. If you must stay here, bring your own towels/wash cloths, toilet paper, tissues, and pillows - the pillows are awful. Oh and the bathroom fan didn’t work so the bathroom was always steamy.
• Cheryl (10/5): Great! - Very clean and very well maintained. Happy with our stay.
• Mark (10/5): Exceptional -
• Katie (6/5): - The inside "lock" on the door would not function & the added flip latch to also hold the door closed was pulling away from the wall. So basically if someone with a key tried to get in there wasn't anything from stopping them. And the dresser drawers kept rolling open. The front desk attendant didn't seem to take the lock situation seriously.
• Daniel (4/5): - Our room was never visited by housekeeping staff for towel replacement or removal of trash/recycling during our four night stay
• Melkecia (10/5): - It was a pleasant stay clean, smelled nice, and comfortable.
• Inderjit (2/5): - We were given a room under the stairs on the first floor and were unable to sleep the whole night due to the noise of others footsteps there is no soundproofing. We booked a king size room and received a room with a queen bed.
• Todd (4/5): - Breakfast was horrible. Sausage was gray and undercooked. Went to grab a yogurt and a bunch of it was expired. Rooms were dirty. Garbage left under the bed, carpets looked they weren’t vacuumed. Bathroom had hair all over the place.
• Vandyke (8/5): - I like how clean it was!
• NASIMUL (10/5): - Location service
• Jermika (4/5): Carolyn needs guest service training!!! - I went into my room discovering that the sheets they put on the mattress did not fit, leaving the bottom of the mattress exposed. I went to the desk with a picture of the matress and the employee went to get sheets and handed the to me for me to fix the problem. I wasn't aware that I worked at the hotel. I was flabbergasted and to try to curb my dissatisfied I had my additional guest ask for a room change since they weren't able to have housekeeping, which should have been the automatic go to, to fix the issue, we were denied saying there was nothing else that could be done. Well I hope that my complaint to Marriot corporate as well as here will bring light to this issue because if i am to be an hourly employee at Fairfield Marriott Canton, MI, I am missing a days pay for housekeeping. I am also not able to download the photos i took.
• Heather (8/5): - Will stay here again.
• Karl (10/5): - Stayed there for five times now. Consistently clean, consistently friendly staff. The breakfast is above average for sure.
• Tamara (4/5): - Walked in and front desk staff was yelling on the phone at another staff member. When she saw us she turned to face the wall but continued yelling. Shower curtain had mold and mildew on it. Old used bar of soap in shower caddy
• Joshua (8/5): Very good -
• HARDIK Bakulkumar (2/5): - Absolutely worst, this is worst place where you have to complain for house keeping and they are not doing it for you. I have stayed here for 3 nights and ask receptionist for two times for room service, shower gel and towels but nothing has changed since day one. Please reconsider your decision before coming here.
• Fashon (2/5): - After paying for both rooms which were two totally different rooms so I’m not sure how they both cost $200. Anyway after paying $400 for both rooms plus deposit for both rooms. I woke up the morning of check out to see they added four more charges $20 $20 $50 and $100. When I asked the front desk lady she said the guy before didn’t charge a big enough deposit as if $100 or per room deposit wasn’t enough. Then they tried to charge me and $100 fee when there was no holes n walls stains on carpets beds or on anything. Nothing was ripped or broken in either room there wasn’t garbage or food left anywhere. Since we only stayed one night to attend my grandmothers 81st birthday party held at a seperate building. There was no reason for all these extra charges plus I never received my deposits back from neither room. IWILL NEVER STAY HERE AGAIN!!
• Titus (3/5): It’s was bittersweet - I like the space of the room The manager was not professional at all and try to get extra money from me when I came to check in and wasn’t honest with me
• Dario (10/5): - Excellent hotel and excellent service.
• Kelli (1/5): The property was nice but the staff was so rude - It was a nice. The staff
• Robert (8/5): Very good -
• Kimberly (8/5): - Great location for IKEA store shopping and access to interstate. Plenty of restaurants around too.
• Barbara (10/5): - Everything was fine. Easy check in and out. Clean room.
• Matt (10/5): - As it should be.
• Jolyan (1/5): Clean and needs a batter staff to treat guests batter - Yes it was clean Staff was really rude at the reception and I never got checked in so just got charged for nothing
• Adonis (4/5): - The people were very weird. I reserved a king size bed coming in on a late flight, and I told the hotel I would be in late. The hotel said my reservation would still be secured. When I got to the hotel they gave me my room card but Inhad a room that was a double queen size room. When I asked why my room was changed they said they gave my reservation up because I was late. Even though they said my reservation was secured. As well I requested a late check out because my flight leaves late. They said no they can’t and I would have to checkout normal time. But when I tried to checkout at 12 there was no one available. I’d like a compensation.
• Lvynder (7/5): Good -
• Zhenghui (10/5): - Location is very convenient
• James (4/5): - The first time I stayed at this hotel— housekeeping found a condom wrapper from a previous stay (I presume on the floor) and placed it on my side table. The second time I stayed here, my toilet wouldn’t flush and they moved my room. The next room has other people’s belongings under the bed.
• Francoise (10/5): Exceptional - Everything Nothing @all
• Shadow (10/5): - Nice clean place with friendly staff
• Michele (10/5): - The room was clean and quiet The staff was very friendly and check In was easy. Very comfortable. Location great for shopping and easy Travel to Detroit or Ann Arbor.
• Djuna (6/5): - Housekeeping didn’t clean my room. Trash not emptied for two days no tissue paper replaced.
• Francoise (9/5): Superb -
• Mark (2/5): - Some how had 2 bookings and would not cancel the extra booking that we didn’t need
• Angela (10/5): - Clean room. Comfortable
• Francoise (10/5): Exceptional - This Hotel in Canton is the Best Me and my Mom Love this Place Clean and Very Comfy Beds God Bless Lets all Show Some Love to this Hotel and the Owner Nothing
• Andrews (10/5): Exceptional -
• Joann (8/5): - Good place to stay
• Pamela (10/5): Exceptional -
• 725willamb (2/5): Disappointing Experience with Reservation Handling and Customer Service - I recently had a very disappointing experience with the Fairfield Inn and Suites Detroit Canton regarding a reservation mishap. On November 14, 2024, I canceled a reservation through the Marriott Bonvoy app. The reservation disappeared from the app after I canceled it, which led me to believe it had been successfully removed from my account. On November 21, 2024, I checked into another Marriott property (Residence Inn Cleveland Downtown) and used the app for the reservation. At no point did the app show any indication of the canceled Fairfield reservation for November 22. If I had seen it, I would have immediately called the hotel to reconfirm the cancellation. Unfortunately, on November 22, I discovered an unauthorized charge from Fairfield Inn on my credit card. I contacted the hotel and spoke to a very understanding front desk manager who made every effort to assist me. However, the hotel manager was unwilling to refund the full amount, even after I explained that this charge stemmed from a cancellation issue in the Marriott app. Despite my efforts to provide proof of my stay at another hotel during that time and my Marriott travel history, the hotel manager only offered a partial refund, charging me for Friday night and canceling the Saturday reservation. While I understand that holding a reservation can be a burden to a hotel, the lack of communication from the hotel (e.g., no call to confirm check-in) and the apparent issue with the Marriott app made this situation frustrating. Marriott needs to ensure their app accurately reflects cancellations to prevent these issues in the future. Unless this situation is resolved with a full refund, I will cancel all my future Marriott reservations.
• Lin (10/5): - The hotel is close to freeway 275. It is less than 20 minutes driving to the airport. The hotel is a little outdated. There is noticeable mold on the shower walls.
• Ahmad (10/5): - nice hotel
• Dennis (10/5): - It was fine
• keeponmoving22 (2/5): Not Very Hospitable - Our stop here was less than what we expected from a Marriott property. Our simple request for an additional sleeping space (couch or something similar) was met with the front desk telling us we would need to cancel our reservation and make a new one. There were plenty of available rooms to switch us to, but that was not offered. We will not be using this location for our future travels to the Anny Arbor area.
• Lyndell L (10/5): Would stay again! - Comfortable stay, friendly and accommodating motel staff. Would definitely stay there again!
• Shveta (5/5): 👍 - Everything
• Lauren (5/5): It was okay. - It was ok. Not much of a breakfast selection. The hallways smelled weird even after they cleaned the carpet. The staff wasn’t very helpful or nice. The rooms weren’t clean. The pillows were horrible to sleep on. Hot tub didn’t work. One of the many reasons we wanted to stay.
• Janet (10/5): - Was completely satisfied with the whole experience at the Hotel
• Sharda (1/5): Bad -
• Davarius (10/5): Exceptional -
• Tiffany (4/5): - Front desk staff rude
• Munira (6/5): - Was a bit run down
• Todd (10/5): Exceptional -
• Christopher (8/5): - Property was clean. Breakfast wasn’t too bad but would stay here again
• Gina (10/5): - Great staff. Good breakfast
• TrueBayou (2/5): Disheartening Experience at Fairfield Inn & Suites Marriott Detroit Canton - I recently stayed at the Fairfield Inn & Suites Marriott Detroit Canton and was met with conditions that deeply marred my experience. On the night of August 16, 2024, my initial room was far from the clean, welcoming space I anticipated. It was littered with hair in the bathroom, shower, and bedroom areas, and the trash bins had not been emptied from the previous occupant. The hotel staff did accommodate a room change, which I initially thought was a considerate gesture. However, the following morning revealed a more distressing issue: ants infested our new room, leading to numerous bites. In an attempt to rectify the situation, housekeeping sprayed insecticide while we were still in the room, which was both disruptive and raised health concerns. To make matters worse, the front desk informed us that management would not be available to discuss further actions until the afternoon. When I followed up, I was told a manager would only be available on Monday. Later in the day, I received a call from Sharon, a front desk agent, whose conduct was nothing short of unprofessional. She was rude, condescending, and outright combative. Our simple request for another room change and compensation was met with a blunt “that’s not gonna happen.” Due to Sharon’s unwelcoming attitude, I decided to check out early. It’s disheartening to feel unvalued as a loyal guest of Marriott. I have taken photographs and videos as evidence of the unacceptable conditions we endured. It is with hope that this review prompts a swift and appropriate response to address these issues.
• Walter (10/5): Exceptional -
• Pioneer52699590782 (2/5): Despicable Policy When Departing early - Horrible policy at this hotel. Regardless of the notification after checking in, this hotel will charge a day for any change. Despicable practice. We were to stay 4 days but had to leave a day early. Gave them a 2-day notice that we needed to depart a day early. The response from the front desk, Oscar, was the policy is to charge a one-day fee regardless of the situation or notification. When requesting to speak to a manager, Oscar, discounted and ignored my request. I have stayed at Marriotts all over the country. Due to government work and when the mission was completed early, we would sometime depart a day early. Never an issue. Instead of addressing leaving early without penalty, the only comment is that it is Marriott's policy. The hotel said they opted in on this policy. Oscar's comment was I should read the fine print before booking. Providing a snide comment and stating nothing could be done is a farce. This is a horrible policy and is a poor reflection of the Marriott brand. This is the first and only Marriott hotel that I have encountered having this policy and have stayed at Marriotts for over two decades. Very disappointing.
• Verified traveler (2/5): I'll never stay here again! Shady scamming owners! - Both hotels.com and Fairfield charged my card for our stay, but was billed double the amount from Fairfield. Trying to get my money back. The Fairfield staff did not offer to contact hotels.com to help resolve and when hotels.com tried to contact the hotel, nobody wanted to help them. There was a wet dirty washcloth left in our shower with hair all over it, and also found a container of leftover salad with condiment packets in the nightstand drawer next to the bed. The continental breakfast was disgusting, and their king size beds are not king size like they say. They're much smaller. The owners are shady and selfish, and not willing to make things right. Ironically, on their TV's in their rooms is a Fairfield commercial that plays over and over basically stating, "At Fairfield, we never drop the ball, and if we do, we'll try to make it right!" This place can't even follow their own company objective and it's a big joke. Don't ever stay here bc they will scam you out of money.
• Kelley (10/5): Exceptional - They were so kind and let us check in a little early, we arrived sooner than we had thought. When we were leaving 30 minutes before breakfast started the desk clerk offered some early options so my son could eat before his big tournament. Nothing
• Alka (4/5): Bugs in rooms - They did not clean the rooms daily. In one of the rooms, we noticed a lot of bugs in the rooms.
• Keith (10/5): - Professionalism and cleanliness
• Endura (10/5): Exceptional - The room was very clean. Beds were comfy. Staff very friendly and informative. Breakfast was good and hot. Hotel close to businesses.
• Larry (8/5): Too Busy to Clean - As with all our road trips, we look for a Fairfield Inn. This one was average in comparison to some of the others. Of special note is the failure to clean the room during our stay. When we informed the front desk, we were told that housekeeping was really busy and just did not have the time to service our two rooms.
• Amy (8/5): - Very nice
• Justin (6/5): - .
• karen (2/5): - Room was dirty in many different aspects and they wouldn’t do anything
• Shane (4/5): Disappointing - Stayed on the third floor. Found ants in my room. Seems like others have had the same issue
• Long (1/5): Bad - Nothing really! I would have paid "triple" to stay downtown Detroit. The rooms were not clean. The decor is out of date, and nobody comes in to change your towels or make the bed
• Benjamin (10/5): - Has really good food options around and they are conveniently right off the interstate.
• Verified traveler (10/5): Great stay - The young gentleman who checked me in was so gracious, friendly and above all very accommodating. I arrived a few hours before check in time but he assigned a room promptly. Very nice to interact and have service that is so customer focused.
• Victoria (9/5): It was a last minute pick up, I didn’t like another hotel I had booked for my toddler and I so I needed to find somethin - It was close to everything, the staff was always in sight. The hot tub didn’t work :/
• Nabeel (10/5): Exceptional -
• Phyllis (10/5): - When i arrived iwas greeted immediately. The check in process was quick and easy.
• Peggy (10/5): - It was a comfortable stay.
• Devin (2/5): - I didnt get my deposit back and the jacuzzi didnt work

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