Ascott Marunouchi Tokyo
Location: 1-1-1 Otemachi, Chiyodaku, Tokyo, 100-0004, Tokyo, JP
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Discover the ultimate luxury escape at Ascott Marunouchi Tokyo, where sophistication meets comfort in the heart of Tokyo.
Recreational and Fitness Facilities
Unwind and rejuvenate with our state-of-the-art indoor pool and fully-equipped fitness center, perfect for both relaxation and enhancing your workout routine.
Exquisite Dining Options
Savor authentic Chinese cuisine at our on-site restaurant, Triple One, or indulge in the convenience of room service for a delightful meal in your room. Enjoy a complimentary full breakfast during your weekday stay for an energizing start to your day.
Thoughtful Amenities for Your Comfort
Experience premium in-room features including microwaves, flat-screen TVs, and complimentary Wi-Fi to keep you connected. Our dedicated concierge services and 24-hour business center ensure that all your needs are met seamlessly.
Book your unforgettable stay today at Ascott Marunouchi Tokyo!
Important Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Meeting rooms
- Fitness facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Meeting rooms
- 24-hour business center
- Parking (limited spaces)
- Self parking (surcharge)
- Banquet hall
- Eco-friendly toiletries
- LED light bulbs
- Eco-friendly cleaning products used
- Food and water bowls
- Rooftop garden
- Humane animal treatment
- Showcase for local artists
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
Rooms Available
-
Deluxe Studio
1 King Bed
409 sq feet
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
One-Bedroom Deluxe
1 King Bed
581-sq-foot room with city views
Layout - Bedroom and office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Washing machine, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
Deluxe Double Studio
Featuring free toiletries and bathrobes, this studio includes a private bathroom with a bath, a shower and a bidet. The well-fitted kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio features a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Studio
1 King Bed
409 sq feet
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- LED light bulbs
- Desk chair
- Office
- Energy-saving switches
-
One-Bedroom Executive
1 King Bed
818-sq-foot room with city views
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Washing machine, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
Deluxe Studio, 2 Twin Beds
2 Twin Beds
409 sq feet
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
Two-Bedroom Deluxe
2 King Beds
1130 sq feet
Layout - 2 bedrooms and office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Washing machine, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
One-Bedroom Deluxe Twin
2 Twin Beds
581 sq feet
Layout - Separate office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Washing machine, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
-
Two-Bedroom Incl. Tatami Room
2 Twin Futons and 1 King Bed
980 sq feet
Layout - 2 bedrooms, living room, and office
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with stovetop, microwave, dishwasher, and cookware/dishware
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and a toilet with electronic bidet
Practical - Washing machine, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Stovetop
- Bidet
- Tatami (traditional Japanese flooring)
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Eco-friendly cleaning products
- LED light bulbs
- Eco-friendly cleaning products
- Desk chair
- Office
- Energy-saving switches
Guest Reviews
- Akash (5/5): - I had booked my stay for 6 nights. I landed in Tokyo and by an overnight flight, and I checked into the hotel act 10 o'clock in the morning.. What ten thirty I fought a guest who is staying with you for 7 nights, you could not offer him a complimentary early check in. The lady at the front desk told me that i will have to pay extra if I wanted to check-in at 10:30 AM for a guest who has taken and one night flight. And this is the second time I'm staying for longstain with you. This was quite unexpected and very annoying. I showed my displeasure on being asked to pay extra for early checking, and it was only a matter of few hours. But the lady insisted that she will not give me a complimentary early check-in being disgusted. I had to pay, and I got an early check.In done. I called my sister to stay with us. Who joined us from Kobe? She too it was asked to pay for early check-in. I was hosting a and I paid for early checking this fight. I've heard checking in at 12:30. This is awful customer service. Especially when it comes two or repeat guest.
- Leos (9/5): -
- Carolina (10/5): - Everything!!! Best hotel ever
- andrew (10/5): Excellent - Location. Modern and Clean Nil
- Leos (10/5): -
- HESHAM (9/5): -
- Ihsan Wafi (10/5): -
- Fanta (10/5): Good sleep and clean - Bed
- Stanislav (10/5): - My stay in Ascott Marunouchi Tokyo was truly impeccable! Everything, from the spaciousness of the room to a great location, was wonderful. The hotel is located near the Tokyo Station (15 min by foot) and the Emperor Garden (7 min by foot). The view, by the way, was exciting as well – I’ve been enjoying it 24/7 for the whole stay. The hotel is 3 minutes walking to the nearest metro station, which is one of the greatest hubs in Tokyo you could find. Despite the central location, it is completely silent here, especially at night, and a comfortable bed guarantees you the best sleep (even if it is a 4-hour sleep, like during my trip). I would also like to mention that the room was squeaky-clean all the time during my stay. I have never seen such a great job by the staff. Also, the staff at the check-in counter was kind and helpful as well. All in all, I would like to return to Ascott Marunouchi, and would recommend this hotel to anyone who travels to Tokyo!
- Jamie (10/5): Brilliant with a great view - Staff were fantastic! Room was delightful and comfortable. We booked the pool on arrival and it was lovely, with a great view! We asked the reception staff to make a dinner reservation for us (1 hour before) and they did so and found a lovely spot! This is not really a fair comment because the breakfast was one of the best we have had in Japan. But it is just that, a Japan buffet breakfast so not much aside from cornflakes and pastries for those who don’t wish a stew or fish for breakfast. This is an unfair comment as the breakfast provided is a staple breakfast for Japan.
- Alekszandr (10/5): - Nagyon kedves és professzionális volt a személyzet !
- Ling (10/5): -
- Saverio (9/5): -
- jody (10/5): -
- Lozada (10/5): Best value; good location -
- Gracie (10/5): -
- Francisca (9/5): -
- YONG (10/5): -
- Linda (9/5): This was a great option in Marunouchi neighbourhood. - Beautiful hotel, luxurious rooms, comfortable beds, excellent staff, great location.
- Azlina (10/5): Definetely will comeback! - - helpful staff. Thank you - comfortable - nice! -
- YONG (8/5): -
- Supriya (9/5): Comfortable stay. - Clean, comfortable and had all the necessary amenities in the room. Good bed. No room service.
- Yuliana (10/5): Very pleasant - Close to station, quiet, great facility prior to check in, staffs are helpful
- VV McGee (9/5): -
- Thomas (10/5): -
- Frans (10/5): -
- Anthony Baez (9/5): Excellent location and extremely clean - Very clean rooms with plenty of space. Bathroom was spacious. Location is excellent for using public transportation. A entrance directly into Otemachi station and very close to Tokyo station. Getting to your room from ground level is a little circuitous, but that's an extremely small gripe.
- mohammed (7/5): -
- Salim (10/5): -
- Guest (10/5): Great place! - Clean N/a
- Jaya Misra (9/5): -
- Chia (10/5): -
- Chia (10/5): -
- TADAYUKI (2/5): 期待はずれでした。 - 立地 お風呂、洗面が使いにくすぎる 水浸しになる 部屋カーテンが自動ではなく ヨレヨレ ラウンジのコーヒーも安い紙コップ
- Jan (9/5): -
- Bonie (9/5): -
- Mansour (9/5): -
- Chien-Hsiang (10/5): -
- Stephane (8/5): -
- DINH (9/5): -
- Sarah (9/5): Very pleasant place to stay in Marunouchi area - Staff were extremely helpful. The room was spacious for Tokyo and had all the amenities for a comfortable stay. The kitchen and washer/dryer were a big plus. Not much. The breakfast was limited and there weren’t a lot of good choices close by. You had to reserve the tiny swimming pool in advance. That system was perhaps overly complicated.
- Rais (10/5): -
- Chih-Ching (9/5): - 住宿地點好出來就是地鐵站離東京車站步行可到附近又可以到皇居散步 都很好
- Rashed (10/5): -
- Khalaf (6/5): Good - Location Access complicated/ maintenance
- Alexander (9/5): - Very nice room and good hotel The hotel is in the business district and much is cloased at the weekend.
- Jennifer (10/5): - The staff were very nice and accommodated any need - they take great pride in making sure our stay was perfect.
- Majed (8/5): -
- SHIU KWAN (10/5): - It is very conveniently located, on top of a five line Metro station. You just walk into the station instead of going out to the street. A bit hard to find the entrance if you arrive by taxi. You also have to realize that the Hotel lobby is on the 22nd floor!
- jeremy (10/5): -
- Janice (10/5): Excellent apartment hotel in central Tokyo - Very well equipped room comfortable bed and fantastic bathroom. The little kitchen had everything and when we asked for a toaster it was supplied. Unusually for a hotel the hairdryer was better quality than I have at home! Ofcourse excellent quality comes at a cost but we could not fault the service we received or quality of our room. The location was pretty central close to Tokyo main railway station. Everything was excellent we will stay again next time we are in Tokyo.
- Eric (10/5): Great stay - We had a great 5 night stay in Tokyo. The property was clean. Service was great and we really enjoyed our stay.
- vallie (10/5): - Beautiful and very clean No restaurants for lunch or dinner just breakfast
- Tina (10/5): - amazing stay! you wont regret it!
- Peter (10/5): - Loved the property and all that came with it. Biggest issue for us was the distance to the main shopping areas. Apart from that we would stay again
- Yoko (10/5): A perfect luxury serviced apartment in Marunouchi - Well designed, luxury modern interior, a kitchen, laundry and gym and the most convenient location. All ideal for long-term stay on and off business.
- Greg (10/5): Very high quality and level of excellence. - Excellent staff. Very wide and spacious rooms.
- Denisse (10/5): Superb - High class Top level service Everything top of the line
- Figen (7/5): Tokio ist überwältigend , sehr anstrengend - Gutes Design Das Frühstück ist nichts für Europäer und für 25 Euro sehr teuer , das Hotel besteht aus einigen Etagen , von 22-27 Stock Werk , nach 14 Stunden Flug sollte ein 5 Sterne Hotel in der Lage sein die Gäste früher einzuchecken ohne irgendwelche Mitgliedschaft zu verlangen
- CHUN-YANG (10/5): Excellent! - It looks brand new, the facilities, staff , design, and the swimming pool are excellent!
- M.D.LYON (10/5): excellent - Hotel extraordinaire avec vue fantastique sur le parc et palais imperial Horaire de la piscine un peu trop restrictif pour cette catégorie d’hôtel et l'obligation de s'inscrire pour pouvoir se baigner mais cela permet en quelque sorte de privatiser la piscine pour soi car personne d'autre ne peut venir se baigner pendant le créneaux horaire de la réservation
- Nicola (10/5): -
- Wojciech (10/5): - Lokalizacja, udogodnienia, personel .
- Susan (9/5): Superb -
- Nita (9/5): Superb -
- Joseph (10/5): Exceptional -
- M1223 (4/5): Disappointing - Staff were very polite Room didn't look like anything in the photo, my window overlooked a shady rooftop. It would be better if the hotel specified that the room photos on booking.com are just 'for reference- and dont show the actual room....
- Paul (10/5): Exceptional -
- Charles (10/5): - This is a very well managed property an oasis in the middle of Tokyo. Great access to metros.
- Nwando (10/5): - Luxury redefined
- Josh (7/5): Good -
- Olaf Arne (8/5): - Nice rooms
- Tom (10/5): Exceptional - Beautiful hotel Quite hard to find from the street
- Marianne (9/5): Superb -
- Warren (10/5): Exceptional -
- Mohammed (10/5): - Fabulous understated luxury
- Ron (10/5): - Absolutely a superb place to stay. Friendly staff working hard to be of assistance, amazing location, great facility and very well maintained. Staying at this property screams “winner” all day long. I highly recommend the hotel, staff, brand and location. I will stay here again. No question.
- Masayuki (10/5): Exceptional -
- Mohammed (10/5): - Fantastic view, understated luxury great room amenities. The little Kitchenette and washing machine were huge pluses.
- hunter0555 (10/5): Ascott Tokyo - My wife and I just celebrated turning 70 in Japan, four nights in Tokyo, ten night cruise on Cunard of southern Japan, then had the pleasure to spend two nights at the Ascott Marunouchi Tokyo. We have never stayed at a nicer hotel in all our travels. It is a five minute walk to the Imperial Gardens, easy access to underground restaurants. The staff went out of their way to stay special.
- Marco (10/5): Great accomodation - Excellent service, outstanding accomodations.
- Fazlina (8/5): Very good -
- stanleykee413 (10/5): Best Place to Stay in Tokyo - An absolutely awesome place. Great staff and all the rooms are superb. Otemachi station is right below the property and one stop away from Tokyo station. We love the place for its central location and being in the business district means it’s pretty quiet at night. We have stayed in the tatami room twice in the past year. And had a chance to stay in the two bed room deluxe. Both rooms are a ten out of ten for us. We will be back soon.
- Verified traveler (10/5): Excellent hotel with good location - Super friendly and professional receptionist. They all speak very good English and that is not easy to encounter in Japan hotels. Room and bathroom are very spacious and clean. We even have a kitchenette which includes a big fridge. Location is excellent, subway is right below the hotel building . Definitely would go back again
- Adrienne (10/5): Exceptional -
- Capucine (8/5): - Great location if you like a commercial seen as most of the area has businesses. There are some other fab hotels in the area, including The Four Seasons; pricy to stay but a great place to grab drinks and a bite. Ascot does a wonderful job with sustainability support and has GREAT accommodations and room amenities. However, their breakfast is underwhelming and not worth the 4500 yen per person. The connected train station has plenty of coffee shops, quick bites and of course 7-Eleven to help you fill your stomach on your way out to your Tokyo experiences. Also, their check in and check out process was super slow compared to more efficient and expedient service at other hotels like Keio and Candeo. They are busy trying to get folks to sign up for their ASR loyalty program which distracts from an optimized check in….IMO. Rooms great. Location next to train so convenient. And Japanese service always gets an “A” for effort.
- davidmN4646UT (10/5): Excellent Accommodation - Very central location good facilities and very clean. Whilst the restaurant is closed in the evening there are a number of restaurants in the basement of the building. Service as you would expect for Tokyo is faultless. Would definitely stay again.
- GeorgeS1893 (10/5): Spacious and centrally located serviced apartment - Overall great serviced apartment hotel. Large one bedroom suite with full kitchen and washer/dryer was very useful for my family. Room was clean and spacious. Location in Marunouchi near the Imperial Palace and Tokyo Station was very convenient. Good gym and common area to hang out. Restaurant was just average. Would definitely stay here again.
- Hermann (2/5): I’ll never come back - The room was big I think this is absolutely not 5 stars They don’t have lobby bar, the breakfast was very poor and the wellness area is close around 8 o’clock
- Ilias (9/5): Quiet and pleasant hotel with a great location next to the Imperial Garden - A nice and quiet hotel, perfect for a relaxing stay. The location is excellent right next to the Imperial Garden which makes for a scenic and peaceful atmosphere. Highly recommended for anyone looking for a calm and convenient place to stay!
- Tal (9/5): Superb -
- Salem (9/5): Superb -
- April Leigh (10/5): - We booked Ascott for our first trip to Tokyo. We stayed in a 1 BR executive and it was extraordinary. Very spacious with a kitchenette, living and dining area, large BR and large bathroom and two Todo washlet rooms. There was ample closet and drawer space, so we could fully unpack and not live out of our suitcases. The bed was super comfortable, nice linens and pillows. We also appreciated all the amenities in the room - including full size bath products, coffee and water replenished each day. We had no real view from our room, but the location was convenient for getting around to all parts of the city as it has a direct connection to the Otemachi train station. And it was SO peaceful and quiet. I would absolutely stay here again and recommend it! No bar in the hotel if that is important to you.
- yu (10/5): - Very clean hotel
- Andreas (8/5): An up-market downtown hotel with a kitchenette and a fantastic view. - This is an upmarket hotel in an excellent position. We had fantastic views of Mount Fuji and used the kitchenette. There are plenty of restaurants nearby and there is easy access to the subway. It is an expensive place and lacks a little charm. There could have been a few snacks or drinks provided.
- Irero (8/5): Very good -
- Liz (10/5): We made a last minute reservation after day of flying and we were very pleasantly welcomed - Clean, convenient and lovely. Only issues were when checking in, later at night 9:00pm - 10:00 the fellow at the desk spoke very little English and tried unsuccessfully to explain bars and restaurants were closing by 10pm due to holiday? All staff were very professional and kind. Unrealistic expectations on our part that this caliber hotel would have bilingual staff able to make recommendations. The fellow on the desk the following night was much more fluent and explained very clearly. Nothing just disappointed that our late arrival meant we had to buy snacks and beer at a convenience store for husbands birthday celebration.
- Ellen (9/5): Superb -
- Verified traveler (2/5): - The bathroom floor mat was in the sink for some reason. There was a stain on the bedsheet. And there was hair in the sink. The front desk lady told me check out was 11, on the sheet it says 12. There was no help with bags, when we clearly needed it.
- Unkl (10/5): Exceptional -
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