TreeCasa Hotel & Resort
Location: 1 TreeCasa Road, From San Juan del Sur Alcadía 1 km north, San Juan del Sur, Rivas, 48600, San Juan del Sur, NI
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Escape to TreeCasa Hotel & Resort, where luxury meets nature in the breathtaking San Juan del Sur.
Indulgent Spa Retreat
Pamper your senses at our on-site spa, offering rejuvenating massages, body treatments, and facials designed to leave you feeling revitalized.
Stunning Beach Access
With two outdoor swimming pools and a complimentary beach shuttle, you can easily bask in the sun on our pristine beachfront, while enjoying refreshing drinks at the poolside bar.
Diverse Dining Experience
Savor delicious vegetarian cuisine at La Cocina de TreeCasa, or opt for cozy room service during limited hours. Don’t miss our daily complimentary cooked-to-order breakfast to kick-start your day.
Embrace elegance and comfort in one of our air-conditioned rooms featuring private balconies. Book your memorable stay today!
Important Information
- Pool access available from 8 AM to 6 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. This property´s general deposit is refundable via card within 30 days after check-out, pending room inspection.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Boat tours nearby
- Proposal/romance packages available
- Free beach shuttle
- Free bicycles on site
- Free WiFi
- Terrace
- Garden
- Wheelchair accessible
- Picnic area
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Front desk (limited hours)
- Full-service spa
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Snack bar/deli
- Parking (limited spaces)
- Free bicycles on site
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Direct access to private beach
- Boat tours nearby
- Free cooked-to-order breakfast
- Private beach nearby
- Private picnics
- Proposal/romance packages available
- Banquet hall
- Fishing nearby
- Horse riding nearby
- Swimming nearby
- Surf lessons - nearby
- Well-lit path to entrance
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
FAMILY DELUXE SUITE
2 King Beds and 2 Twin Sofa Beds
Balcony with pool views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
KING DELUXE ROOM
1 King Bed
721-sq-foot room, balcony with garden views
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
PREMIUM DELUXE TREEHOUSE
1 King Bed
1022-sq-foot room, balcony with garden views
Layout - Dining area and sitting area
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
BUNGALOWS
2 King Beds and 2 Twin Beds
Features a private balcony
Layout - 3 bedrooms and 2 living rooms
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
TWIN DELUXE ROOM
2 Twin Beds
721-sq-foot room, balcony with mountain views
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
Cabin
1 King Bed and 1 Double Bed
Features a private balcony
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
GARDEN HOUSE
4 Queen Beds and 2 Double Beds
Features a private balcony
Layout - 6 bedrooms
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 12 (12 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Private bathroom (not in room)
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
-
Cabin
1 King Bed and 1 Double Bed
Features a private balcony
Internet - Free WiFi
Food & Drink - Room service (limited)
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Laptop-friendly workspace
- Lever door handles
Guest Reviews
- h0lvinmarting (10/5): I had a wonderful stay! - The location was perfect for sightseeing and the hotel staff made us feel at home. The room was clean, spacious, and had all the amenities we needed. The breakfast was also delicious. I highly recommend this hotel
- 147ernestor (10/5): 45 yrs Marriage Celebration. Unforgetable experience surrounded by peace and nature - I spent Sunday Day Pass with my son´s family and my wife. It was a nice experience for us, specially my two grandaugthers, 12 and 8 yrs. old. They envoyed swim and food. I was surprised for the quality of service the waiter of the restaurant, Nestor, was well informed about the dishes and ingredients and his oustanding care on F&B services. Then we spent two nigths three day stay at the hotel, room 22. We where gratefully surprised for a kind message of congratulation on our wedding anniversary, handritten by the General Manager Maria Aburto, along with a delicious dessert with a message in the tray. That was a touchy detail, very much appreciated by my wife Alicia and myself. We enjoyed the trip to the private beach, a real private one, in wich only visitors from the hotel can go. The beach is a superb spot to swim in open waters, a sport I do practice from time to time. The guy in charge of transportation, carried drinking water and had good information about Mixcal Beach, the name of the Beach. Later on, we did the organic garden tour. It´s impressive the level of organization they have to take care of various kinds of vegetables and herbs they produce for the hotel, as well as organic humus, among other things. The guy in charge of the tour, Oscar, was very well informed about all the processes. Later on, we had the opportunity to talk to the agricultural engineer in charge of all the garden, Osman, and its very interesting the integral vision they have on the garden and the care they put on quality control of processes and produces. Finally, a note on the hotel facilities. The rooms and walkways where built very carefully, without causing impact on the topography. The mountain conserves its original trees, including natural fauna like the houler monkeys and little "chocoyos" the small parrots endemic on the zone. One unforgetable experience was to receive the visit of a whole family of monkeys right in front to our room´s balcony. They where so quiet and confident, that you guess they are very familiar to non-dangerous humans -like we are- contrary to some agressive people, sometimes common in our third world countries. The ocean view complex is a nice place to observe the beauty of the San Juan Bay and surroundings from a nice place with pools and party place for great groups or corporations. I decided to write this review, because we enjoyed a lot our stay in this nice hotel. I recomend to any one who wants to have a quiet experience, visit Treecasa complex in San Juan del Sur, in order to have a visit like the ones we had.
- rogelioc645 (10/5): Aaaaamaaaazing!!!! - Amazing Place,Amazing Staff, Amazing Breakfast and Drinks, you are in contact with Mother Nature, great pool, we will be back!
- ramon (10/5): - Me encantó todo perfecto
- Jorge (8/5): - The cabanas are nice , they need more activities at nite
- Santiago (10/5): - Tree Casa is an experience that everyone need to do while on vacation in San Juan del Sur. This place is magical beautiful great staff and customer service and the offer private tour to a virgen beach with in their property with shudule waters and towel for free if you stay with them, I highly recommend Tree Casa
- Caoimhe (10/5): - It’s so beautiful and feels so special!
- Vacationer594213 (8/5): So so close to being perfect - Treecasa was a beautiful and authentic experience full of special staff members like Johan, Ramiro, Francisco and Josue- who made everything so so pleasant! The food is fantastic, ambience is amazing! The shuttle drivers are kind and friendly. The grounds are stunning. We had the deluxe family suite, it was clean and spacious. The beds were comfortable- pillows not cheap hotel pillows! It was almost perfect until check out. The process takes about 15 min because they check your room before you’re allowed to check out. I was asked about a hand towel which I did not know where I left. This seems a bit over the top, I could not remember where I left a random hand towel with two bathrooms and 4 of us. This was not disclosed to me in the check in process, that check out would be a diffferent/ lengthier process. As a traveler, booking transportation as well, it’s very important to let the guest know to allow 15-20 min for check out. This was especially frustrating since I checked out one day earlier, they could resell the room. While I was waiting the table behind me was full of staff members sitting on their phones- giving no space for me to wait. The front desk lady was neutral and clear but not very warm or gracious. I was not asked once how my stay was. This was the final taste left in my mouth and it just means I’ll be back and looking forward to the improvements. In addition, I’ve worked in travel for 15 years and this is a non standard check out process which again needs to be disclosed if it’s policy.
- Francisco (10/5): - Loved the place and the staff and food were excellent.
- 837aleydab (8/5): Nice stay! - The cabbins were very pretty only there is no ocean view there but very comfortable. Pools are the main diversion for all family! Nice food! Decoration is very nice
- guillermoenocr (10/5): 5 stars - Great place, nature, food and cleanliness. Personal is so kind. A beautiful place to enjoy with your family. 100% recommended
- XINYI (10/5): - good
- 218brittanyt (10/5): Incredible stay at TreeCasa Resort! Amazing resort with delicious food and epic swim spots! - Amazing stay at Treecasa resort! Incredible resort with so many swimming pools, waterslide, jumping platform! The food was so delicious at the restaurant as well. We loved our room, super spacious and the bed was so comfortable!
- Karina (10/5): - Beautiful hotel
- Azure (10/5): - Such a beautiful resort. Highly recommend. It has something for everyone. It is very beautiful.
- Heidi (4/5): - I never write negative reviews, but I feel travelers need to be warned. The property itself is beautiful. It is poorly thought out in regard to noise and privacy. All the balconies look at each other and they are not enclosed. At check in we were told of a wedding party, but that it wouldn’t be too bad. It went on until who knows what wee hour of the morning. It was basically like we were next to a night club. What kind of operation puts a noisy venue right next to places to sleep? Not the serene out in the jungle experience we were looking for. Then there is the issue of our ac being broken. We were told multiple times it was fixed, it was not. It blew room temperature (87 Fahrenheit) air. They blamed us for opening the balcony, which was only done briefly to see if maybe a cross breeze could cool the room a little, it was cooler outside than in. We moved at 8:30pm to a little duplex where the guy next to us was hacking up a storm all night. 4 times the flood light by the door beeped and turned on during the night. Making it look like daytime in the room. In the first room the shower didn’t drain. The beds was comfortable, sheets were nice. The futon was terrible two small pieces that didn’t push together. The pool was great, noisy with people not staying there, but that didn’t bother us it closes at 7PM. Since it is full of non guests I did not feel comfortable leaving my phone unattended to go in the pool. Restaurant was good, no service after we ordered.
- Ninoshka (10/5): - Front desk agents were amazing! They were so kind one of the gentleman there helped us with our bags and even escorted us to our cabin. Best service I have ever received so far!
- Luis (10/5): - If you love nature, a quiet place to relax and exquisite local gastronomy, this is the place to be. I can’t describe it, you have to live your own experience. It is so magical that it helped me remember my childhood days how this place can have a significant impact. The pool area is beautiful and so is the private beach. You won’t regret it. The staff is friendly and eager to help you in any way to please you.
- KIMBERLY (2/5): - I had such high hopes upon arriving at this property, but the hospitality was nonexistent. I expected the treehouse to be a family friendly experience, but the property caters more to adult parties and day pass drinkers. We arrived on a Saturday and they were hosting a wedding. Music was thumping and instead of placing the rooms of the party-guests near the venue, they placed OTHER guests, like my family. This was incredibly inconsiderate. They could have easily avoided the issue by placing the party guests around the venue location. And place non-party guests away. They did the opposite. We were literally the room right next to the party. Needless to say we didn’t get any sleep. Wait staff ignored us. Reception disappeared. Messages to front desk via WhatsApp went unreturned. There are so many other less expensive treehouses in Nicaragua where you will receive superior service and be treated like a guest. If I wanted a thumping party, I would have stayed closer to the clubs in town, not in nature. Unbelievable disappointment. I was not the only guest to complain. The front desk manager smiled and offered a 10% discount on food purchases. I would have rather had a relaxing experience. Sunday night, no wedding, but music BLASTING again. If you want a club scene, this place is for you. If you are a family, who wants relaxation, AVOID
- Bertha (10/5): - Love it. I will definitely come back again. Thank you all for the great service and costumer service.
- haydeer2024 (10/5): Perfect scape - TreeCasa was the perfect holiday escape for us as a couple. The staff was warm and attentive from the start, and our suite was spacious with a beautiful view. One of the highlights was the private pool area for guests, which felt like our own little oasis. We loved relaxing with cocktails in hand, We’re already looking forward to our next stay.
- X7078YJfranciscom (10/5): The perfect family friendly destination - We had a fantastic stay at TreeCasa during the last holidays! It’s the perfect family-friendly destination. Our kids were having the time of their lives jumping from the waterfall and going down the waterslide again and again. The staff was always kind and helpful, making us feel right at home. Our room was spacious with a beautiful view, and the food was a highlight — the seafood was especially delicious.
- 875carissaj (4/5): Just did not live up to the description of atmosphere. Shared spaces felt tight. - Check in and out not organized Booking not found a lot of waiting for someone to find reservation Parking chaotic Music is too loud like you are at a club with mega bass shakes the floor, until 1am. Nowhere to go to escape the party. Not relaxing
- C9337BFelenas (4/5): Trapped in a club - The place is from the town, you are basically trapped in a club with trashy music and lousy local families , not the peaceful getaway we were hoping for . The front desk was extremely rude , the man even hung up on me when I called for a small request , he just said ‘ thank you ‘ then hung up on me . Ridiculously bad hospitality. The waiter at the pool all looks stressed ,the food takes forever to be served . Extremely disappointed
- dylane913 (2/5): don’t be bothered to go there - ‘Eco resort ‘ that blast music all day long disturbing human and animals in the area . Rooms are rustic and basic needing maintenance. The bathroom was so small I can not even stand straight in front of the sink . Can hear construction noise from the parking in my room all the time . Wouldn’t recommend at all for a relaxing vacation
- melissazW8111CB (10/5): A Magical Family Getaway at TreeCasa - My family and I spent a week at TreeCasa, and it was truly a beautiful experience. From the moment we arrived, we were welcomed by ancient trees that seem to hold the land in a peaceful embrace. The rooms were stunning—thoughtfully designed and incredibly comfortable. The food was absolutely delicious, and every single staff member we met was kind and welcoming, which made a big difference. Our kids had a blast playing on the water slide and splashing around in the pool. It was the perfect blend of nature, comfort, and fun. We felt so at home and deeply nourished by our time there. Highly recommend it!
- karunamarcella (6/5): Beautiful resort, great pizza but terrible loud music - Tree casa is nicely built. We like to come on Wednesdays when its family day and they serve pizza. Our kids love to play in the pool. But the music is absolutely terrible! First of all its wayyy to loud and secondly, the music is more for a club then for a resort. I’ve told the staff several times but nothing changes. I’ve talked to many people about this and they all agree. I always go home with a headache. So please put the music down and put on a different genre. Thank you!
- Carolina (8/5): - The property is very beautiful and the service is amazing!! However the surfing beach is about 25 minutes away and you’ll need your own transportation!
- Blythe (10/5): - I cant say enough about this place. Its my second visit, the grounds are absolutely stunning, the staff is incredible, the upkeep is top notch and maintained beautifully. Villla's are also very clean and comfortable. Thank you Treecasa! I will definitely return ♡♡♡
- Esteban (10/5): - Amazing place next to the nature
- 4FamilyTravellers (10/5): TreeCasa: A Jungle Retreat Like No Other - Nestled in the lush hills near San Juan del Sur, TreeCasa is more than just a resort—it’s an experience. From the moment we arrived, we were immersed in a world of natural beauty, exceptional hospitality, and pure relaxation. The staff at TreeCasa truly go above and beyond to make your stay enjoyable. Even though my wife and I don’t speak Spanish and many of the staff have limited English, every interaction was met with warmth, effort, and kindness. We felt incredibly well cared for throughout our stay. While I could list numerous staff members who made our experience memorable, I have to give a special shoutout to Clifford! As our concierge for the week, Clifford and his team did absolutely everything to make our stay as close to perfect as possible. Hey Clifford! I hope to see you again soon my friend! TreeCasa’s grounds are a tropical paradise, meticulously maintained with winding pathways that lead to secluded treehouse platforms, vibrant gardens, quiet lounging spots and beautiful views. Our room was an ideal retreat after a day of adventure, complete with a cozy hammock on the porch—perfect for relaxing with a book or an evening cocktail. Even though the resort feels wonderfully secluded, the complimentary shuttle service to town made exploring nearby San Juan del Sur effortless and safe. This was a fantastic perk, allowing us to experience the town’s energy without worrying about transportation. TreeCasa features two incredible pool areas: The Main Pool Area – Located near the restaurant and bar, this area features an upper and lower pool connected by a waterslide and a cascading waterfall (you can jump of it). It’s a vibrant, social spot, and while it can get a bit busy when day-pass visitors arrive, it never felt overwhelming. Oceanview Infinity Pools – For those seeking a more peaceful retreat, the second pool area is a dream. These three interconnected infinity pools are exclusively for hotel guests and offer breathtaking views—especially at sunset. This quickly became favourite spot to unwind in the late afternoon before getting ready for dinner. The cocktails at TreeCasa are nothing short of spectacular—expertly crafted, refreshing, and perfect for poolside lounging or a pre-dinner treat. The smoothies? Equally amazing! The restaurant offers consistently great food, with fresh ingredients and a diverse menu. If I had to suggest an improvement, it would be rotating the menu a couple of times a week. While the dishes were delicious, the lunch and dinner menu are the same and don’t change throughout the week, except for occasional special night (like pizza night). That said, if my biggest “complaint” is having to enjoy the same delicious meal twice in a week, I suppose I’m revealing my North American privilege! There truly was nothing to complain about at TreeCasa. Getting There: A Bit of an Adventure Reaching TreeCasa is part of the journey, and for travelers flying in from Canada, here’s what to expect: Since there were no good flights into Nicaragua, we flew into Liberia, Costa Rica. From there, we took a car to the Nicaraguan border, where we had to walk about half a kilometer to pass through immigration and enter Nicaragua on foot (be prepared for long, slow lines in the immigration building). After crossing, we took another car (since drivers can’t cross the border) to the resort. While the process is completely safe, it can feel overwhelming at first—especially if you arrive at night. My advice? Plan ahead. Arrange professional transportation in advance (TreeCasa can likely help), and watch a few YouTube videos about the border crossing so you know what to expect. Once you get through, it’s smooth sailing! Final Thoughts: We’ll Be Back! TreeCasa is more than just a resort—it’s a hidden gem that offers nature, relaxation, world-class hospitality and the opportunity to do as much or as little as you wish. This was our first time in Nicaragua, but after this experience, it certainly won’t be our last!
- Meagan (6/5): - Great pool
- Lori-Ann (10/5): - Beautiful property. The scenery was beautiful the staff was friendly. I enjoyed everything about it. Wish I could have stayed longer. Do remember it is surrounded by trees so expect a critter here and there . My lucky guest was a spider. Drinks could be a little stronger but you can always buy yourself a bottle before exiting the airport.
- Brianna (10/5): - This hotel is absolutely stunning!!! I can’t get over how accommodating Clifford was, he made sure all of my needs were met. My room was stunning and the whole resort was gorgeous. The private beach and horse back riding is an absolute must. Tree Casa will always hold a special place in my heart.
- Brianna (10/5): - Absolutely gorgeous property!! Clifford is the best. I will always come back to Tree Casa.
- 477garena (2/5): Review for TreeCasa Hotel & Resort, Nicaragua - I stayed at TreeCasa Hotel & Resort and, unfortunately, my experience did not live up to the expectations set by their advertising. The buffet breakfast was particularly disappointing—you pay for it, but you’re only allowed to go through the buffet once. To make matters worse, they send someone to watch over your table, which felt awkward, uncomfortable, and honestly, very cheap for a place that markets itself as a resort. The receptionist was unwelcoming and seemed more preoccupied with his cellphone than with assisting guests, giving the impression that customer service is not a priority. Additionally, while the resort advertises amenities like horseback riding and spa massages, neither of these were available during my stay. Apparently, they require advance booking so they can bring someone from the city, which was inconvenient and misleading. Overall, the place felt more like a fancy pool hangout rather than a genuine resort experience. It’s more of a tourist trap than a relaxing getaway. I wouldn’t recommend it unless you’re just looking for a pool day.
- CAROL (8/5): - We were never given information about property(beach area). Their day pass customers took over the entire pool area and we couldn’t find a chair to enjoy the main reason we booked the property. Wanted a relaxing environment shown on the pictures. We would never go back on a weekend. Felt overcharged for what was available. Food was great in restaurant though.
- SeeEun (10/5): - was my second visit and enjoyed a lot the fantastic nature. One thing was disappointing, there was a lot of people this time because there was a group visit
- Tashea (10/5): - Came here for a 8 day trip as a solo female with my 6 year old daughter. I was hesitant since Nicaragua has a Level 3 travel advisory but I felt extremely safe here. The staff went above and beyond any time we needed anything. Estavan, Tony, & Francesco were my absolute favorites. (Sorry if I misspelled) I wasn’t a fan of was having to let them know a day in advance if you wanted to use the shuttle to the beach or town. The rooms are also extremely humid no matter what you do. When I visited other countries that had high humidity like that they provided dehumidifiers that really helped. Besides that the rooms are HUGE and the balconies are amazing. I LOVED the ocean view pool. Once they are able to provide bar and food service up there it’ll be 10/10. It was a long hot walk whenever I wanted a drink and had to walk all the way to the main pool area. Beware the hotel does offer day passes where anyone can come hangout for the day which leaves zero chairs for guests actually staying at the hotel. It gets very loud and crowded which is when the ocean view pool with full service would be a perfect solution for staying guests. I paid around $300 a night whereas people can pay less than $10 to come do the same thing as us. They did offer the ocean view pool to us but again there is nowhere to order food or drinks which is very inconvenient. I’d still recommend this hotel to anyone and hope in the future they figure out something better for actual hotel guests. Food was 10/10.
- DORA (6/5): - The resort priorites forigners too much for my taste And the staff where too square in they service I did not like all the paperwork that had to be signed at arrival, made me sceptical right away The food had good presentation but the taste did not match The Main area, pool and resturant are in shadow by lunch, dont expect sundeck You need to reserv a few of the sunchairs by mornin’ Sun between 08-12/13
- Roger (10/5): - Great place to visit.
- franciscomV375VX (10/5): Exceeded all our expectations! - Our family had the most unforgettable New Year’s Eve. From the moment we arrived the staff made us feel so welcome, they were incredibly kind and supportive throughout our stay. The food was absolutely delicious, both at the New Year’s Eve dinner and every other meal we had. After dinner, we attended this incredible Egyptian themed party, which was such a unique and fun experience, and it was included for guests, which was a wonderful surprise! We had so much fun dancing and celebrating in such a beautifully decorated setting. Our room was comfortable and beautifully designed, and we loved having access to the private beach. It felt like a little slice of paradise.
- robertablahut (2/5): Almost a nightmare - As a family of three, including our 8-year-old child, we were eagerly looking forward to a peaceful and rejuvenating stay at Treecasa Resort in San Juan Del Sur, Nicaragua. Both my partner and I are holistic health practitioners, and we specifically chose Treecasa because of its promise to help guests "Reconnect with Nature & Rejuvenate your soul." Unfortunately, our experience was the complete opposite of this description, and we left feeling exhausted, frustrated, and deeply disappointed. Uncomfortably Loud and Unrelaxing Atmosphere. From the moment we arrived, it became clear that the reality of Treecasa was far from what we had anticipated. The music by the pool was blaring at a very high volume, which only got louder as the day went on. While we had expected a tranquil environment, what we encountered felt more like a party scene. To make matters worse, the pool area, which had been advertised as a quiet retreat, was opened to the public after noon, becoming increasingly crowded with visitors from the nearby towns. The atmosphere was overwhelming, especially with the loud music continuing all day. The Nightmare of Nighttime Noise The worst part of our stay came after dinner. On Friday night, a rave-style party erupted at the resort, lasting from 8:30 pm until 12:30 am. The noise was unbearable, making it impossible for any of us to sleep, especially our young child, who cried for hours because of the disturbance. What was most upsetting was that we were never informed of this event when we booked the resort. Instead, we received a brief message just before the party began, inviting all guests to join in. We were left feeling blindsided and helpless. Flooding in the Room As if the noise wasn’t enough, at 1 am, a heavy rainstorm hit, and the roof of our room was not equipped to handle the downpour. In a matter of minutes, our son’s bed was completely soaked, and water was flooding the floor around the room. When we spoke to the staff the following morning, they assured us that the loud music wouldn’t happen again, which gave us some hope. But unfortunately, it did—on both Saturday and Sunday nights, the music blared again from midnight until 4 am, and once again, rain caused flooding in our room. Poor Customer Service and Unacceptable Compensation When we raised these issues with the staff, we were told that the resort was fully booked and no other rooms were available. The only alternative they offered was a room located even closer to the source of the loud music. After speaking with the manager, we were given what they called a "token of appreciation"—a free dessert at the restaurant. This, understandably, felt like an insult given the severity of the issues we faced. We requested a refund for the discomfort and inconvenience, but after hours of back-and-forth, they offered us a meager discount for one night of our four-night stay. A Formerly Peaceful Resort Turned Into a Party Destination From what we gathered from other families we spoke to, Treecasa was once a peaceful, serene retreat—exactly what we were hoping for. Sadly, it seems the resort has changed direction and now caters to a party crowd, with loud music and events that can easily be found in places like Cancun or Tulum. This shift in atmosphere was deeply disappointing, especially given the high price we paid for our stay. In the end, we left Treecasa feeling more drained than when we arrived, without the rejuvenating experience we had so hoped for. It’s a shame that what seemed like the perfect place for a peaceful family getaway turned out to be such an unpleasant experience. We would not recommend Treecasa to those seeking rest, tranquility, or a family-friendly environment.
- aqeelafogle (10/5): #paintthetownrueda - The room was gorgeous and large, the staff were super friendly and accommodating. I felt like I was staying in a fancy tree house. The food was delicious especially the carrot cake and burger were my favorites. I would definitely stay again.
- maxwC9627IL (2/5): Beware: Traumatic Experience and Lack of Accountability - In addition to the loud music, Tree Casa employees stole priceless heirloom jewelry from our room and have yet to offer any compensation or remediation. Management has been unhelpful throughout the ordeal. Avoid this place if you want to prevent a distressing vacation.
- I2030UZkeiths (10/5): Exceptional experience will return. - Peaceful with beautiful surroundings and rooms. Excellent staff and food highly recommended. TC has multiple pool horseback riding bikes hiking trails and thier own organic garden. A free shuttle is available into SJDS on a beautiful new scenic road.
- Ryan (10/5): - This is a beautiful paradise! The service is second to none!
- eduardo_lacayo (8/5): Great getaway place for the weekend - Great place! Lovely encounter with nature. Spectacular food! Rooms are very comfortable and private. Fifteen minutes away from the beach and twenty minutes away from San Juan del Sur town. Kids friendly if you plan your trip with the family. Fully recommended !
- Jennifer (10/5): - Such a wonderful stay at Tree Casa. From the moment we arrived we knew we found a special place to relax, have fun, create memories and enjoy all that Tree Casa offers. The accommodations are so unique and comfortable, the food was great, service could not have been better and the environment was amazing. If you’re looking for a unique and thoughtful place to visit, I highly recommend this place. I will be returning for sure!
- Adam (10/5): - Amazing stay here… truly a hidden gem. The staff is so helpful food is great place is clean…. Cool property too in the middle of the jungle. Pools and you stay in a tree house. Would stay here again.
- Carolina (10/5): - Volvería mil veces
- Jon (10/5): Nice place to stay. - Great property! Large rooms and balconies in the trees. Pool is great for the kids, the food at every meal was great.
- Paola (10/5): - This resort was amazing more than my expectation! Service was amazing food was delicious everything was perfect
- Tonya (10/5): - Treecasa is truly a work of art! Everything was carefully curated for a beautiful and unique experience. We stayed 3 nights in one of the bungalows. I couldn’t believe how spacious it was and the deck was huge. The entire place was more beautiful in person than in the photos. The food was some of the best we had in Nicaragua. Everything tasted fresh and homemade. The service was also incredible. Big thanks to Christian for going out of his way to help us arrange a ferry reservation. We really appreciated it!
- SeeEun (8/5): - Was late check-in and staff was waiting for me
- Ericka (10/5): - It was such an amazing experience, from being greeted at front desk to all the staff being so nice and greetable. The area, pool, room , view were all wonderful!
- Rhonda (10/5): - Loved!
- Justin (10/5): - *
- pedro (8/5): - Good
- James (10/5): - TreeCasa is a lovely getaway from the bustling streets in SJDS. We only stayed for two nights but had a great time. Would rec.
- Francisco (10/5): - A gem in the middle of the jungle, beautiful place It was masterfully designed . Very nice place to stay , my niece just got married here and that’s what is the purpose of our visit . Looking forward to come back again when in Nicaragua next time with all our adult kids.
- JU YOUNG (4/5): - mi habitacion era primer piso y en segundo piso habia otro habitantes. teniamos que escuchar ruido cada vez que ellos caminan. este edificio no esta disenado nada para evitar ruido de segundo piso. si habitantes de segundo piso camina, habitacion de primer piso se tembla mucho con bastante ruido.
- Manuel (10/5): - Amazing design, incredible detail in every corner: landscaping, sustainable architecture and construction, light footprint paths. The room was excellent, comfortable and beautiful furnishings. Staff was friendly and attentive. Happy to have this amazing option near San Juan del Sur.
- Ryan (10/5): - Off the beaten path. Still constructing road up to property. Beautiful, unique resort. Pictures on website don’t do it justice.
- Astrid (10/5): - Place in the middle of nature and a 15 minutes ride by car from the beach.
- Maybel (10/5): - We love Treecasa!
- Max (10/5): - Great property to stay in San Juan Del Sur. Your kids will love it the pool with slide and waterfall diving platform. The property is huge and there is a lot to explore. They also provide shuttles to and from city centre and the beach.
- Oscar (6/5): Bonito pero sin ánimo para regresar - El servicio es de lo mejor con el personal súper amables y servicial, pero las políticas del hotel dejan un mal sabor. Al inicio debes de firmar un papel donde te exigen que exoneres al hotel de cualquier accidente que tengas dentro de las instalaciones y al salir te retienen como 5 a 10 minutos mientras hacen una revisión de la habitación haber si todo está ok; cual al entrar ni siquiera te entregan un inventarios de las cosas qué hay dentro de la habitación.
- Juan (10/5): - One of the best in nicaragua, it’s like oasis in the middle of the woods… beautiful place
- Julian (10/5): - El restaurante cuenta con un menú muy amplio de deliciosas comidas. Las habitaciones son muy acogedoras y cercanas al bello entorno natural. Hay varios senderos con vistas preciosas. En fin, fue una experiencia que definitivamente deseamos repetir nuevamente.
- Jon (10/5): Great, But. - Neat place, Great pool, Great food, spacious room. Our only complaint is the pool closes at 6:40 and the bar at 9:30. There really is nothing to do hear in the evening. Also, the AC in the room is inadequate because of the porous nature of the roof. I will come again, but without kids or a terrific book, i think one night is enough.
- mauricio (10/5): amazing!! overall best place for your money. - amazing place, very clean, sharp staff. the food is the best. great place for relaxing in nature, is wort every penny. only 2 tings you have to be aware of: don bring a girlfriend that is scared of bugs 😅 they should offer a mosquito net so insects dont fall on your bed at night.second: the road to get there is not paved dont use gps call first so you dont get lost.
- Verified traveler (10/5): - El lugar es bello, la atención de todos los trabajadores del lugar fué excelente y la comida deliciosa. Volveré en cuanto tenga la oportunidad
- Sean (10/5): Unique and relaxing experience - Very unique retreat in the trees. Wife is a stickler for cleanliness and this exceeded her high requirements. Amazing food and service. We loved our time at Tree Casa.
- Verified traveler (10/5): - Very beautiful property, I can’t complain about anything in this place. We have such a great time there.
- Giselle (10/5): - Great property and nice staff! Beautiful rooms and balconies.
- SUNG TAE (8/5): 훌륭한 경험 - 아주 훌륭한 경험이었습니다. 서비스도 좋고, 식당 음식도 훌륭합니다.
- AbideRetreat (10/5): - Tree Casa has some awesome minds behind it. I've been visiting since its inception a few years ago and am rapt with the ways it has continued to evolve. Three of the most wonderful things is about this place are the staff, the seclusion, and the landscaping. It is really a spectacular visual feast, nestled in the hills between San Juan del Sur and the surf beach of Playa Maderas with the sound of howler monkeys and tropical birds as the background. Superb yoga facilities, two great pools, a water slide and waterfall, as well as a a superb restaurant and bar make the facilities outstanding. From here you can go horse-riding, mountain-biking, or surfing, or just hang in a hammock in the treetops and watch the sun set.
- Arturo (10/5): - Excelente, only thing missing was a tv on the room, but besides that it was an amazing experience
- Patrick (10/5): Awesome unique resort in the forest - very nice stay at TreeCasa resort. delicious food, friendly staff, nice pools w. slide and 10ft jump. Room is clean and spacious. Balcony with chairs, table and hammock was great. Shuttles to San Juan del Sur every hour or so. (15-20min trip) Free bike rental available Food and drink specials every night at the bar/restaurant. Definitely recommend!
- Claudia (10/5): - Staying at Treecasa was a great experience. The employees are great!. Every single employee we encounter during our 7-day stay was friendly and professional. The staff does a great job making you feel comfortable. The place is clean, drinks and food are good. I love the location, road to the hotel is a little rough an dusty so if you drive there make sure you get an AWD vehicle. My only suggestion is for the hotel to consider providing basic kitchen utensils. The rooms have a mini refrigerator, sink, counter but no utensils at all. Other than that I think they do a fantastic job to make customers feel comfortable and welcome.
- Mary (8/5): Stay one night to check out the area! - Beautiful remote resort. Cozy rooms. Good food and drink, which cost more for 2 than price of lodging. Check out time is 11:30. Free shuttle leaves at 2 PM. Taxi to/from$20. Pool was not clean.
- Verified traveler (10/5): Fun destination/great pool - Great new hotel, the only suggestions I would have to offer this resort are 1 - to add/include some art in the rooms. The walls were empty/blank...perhaps they are still waiting to add this feature to the rooms but there is so much fantastic art in Nicaragua I would love to see that reflected in the rooms. 2 - landscaping, while the grounds were very neat/tidy I was surprised they did not have more plants with flowers/color as the general area around San Juan Del Sur has a lot of different plants and flowers. Again, the resort is relatively new so perhaps this will fill in with color over time.
- Karla (10/5): Beautiful hotel - The ride is worth it when you want to relax and enjoy nature. The ceviche is a MUST try. The staff and service were excellent!
- Fernando (8/5): Friendly staff and nice landscaping. - Stayed there for 3 nights and loved it. A nice hotel still in development, they just openned about a month ago so one of the pools was still not finished. The rooms were comfy and the staff was great. Had a small but delicious dining menu. It got really crowded on the weekend by people that went for the day, apart from that we had a nice experience.
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