The Nikolai Hotel Hamburg, Leonardo Limited Edition
Location: Katharinenstr. 29, Hamburg, 20457, Hamburg, DE
Star Rating: 9.2 Stars
Property Type: Hotels
About this Property
Discover the perfect blend of comfort and convenience at The Nikolai Hotel Hamburg, Leonardo Limited Edition.
Stylish Accommodations
Unwind in one of our 94 modern guestrooms, equipped with espresso makers and flat-screen televisions for your entertainment. Enjoy daily housekeeping to ensure a fresh and inviting space throughout your stay.
Convenient Amenities
Stay connected with complimentary wireless internet access, and let our multilingual staff cater to your needs. Our concierge services and 24-hour front desk ensure a seamless visit, while luggage storage takes the hassle out of travel.
Delicious Dining Options
Start your day right with our buffet breakfast served on weekdays and weekends, and later unwind at our inviting bar/lounge with your favorite drinks.
Your ideal urban getaway awaits at The Nikolai Hotel Hamburg. Book your stay today and explore the vibrant sights just minutes away!
Important Information
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Offsite parking discounted rates available
- Reception hall
Rooms Available
-
Suite (Nikolai)
1 Double Bed
377 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with cable channels
Food & Drink - Espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Room (Nikolai Boutique)
1 Double Bed
248 sq feet
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with cable channels
Food & Drink - Espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Deluxe Room (Nikolai)
1 Double Bed
280 sq feet
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with cable channels
Food & Drink - Espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Room (Nikolai Supreme)
1 Double Bed
344 sq feet
Internet - Free WiFi
Entertainment - 50-cm flat-screen TV with cable channels
Food & Drink - Espresso maker
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Toilet paper
- Shampoo
- Daily housekeeping
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
Guest Reviews
- Linda (10/5): - Parking was walkable and the staff was attentive and knowledgeable.
- Rosemary (6/5): - Staff was not friendly at all. We arrived about 1/2’hour early before check in time from an international flight. We were tired and hungry. Staff told us to wait with our luggage in the crowded entryway. We asked if their advertised bar/restaurant was open but it was too early for the bar and too late for the restaurant. There is NOWHERE nearby to walk to get some food.
- Gareth (10/5): I would stay here - Great hotel . Great bed. Great breakfast. I booked this hotel as it was within walking distance of Miniture Wunderland
- Roger (10/5): - Rooms were comfortable and clean Staff was friendly and very accommodating. Allowed for early check in.
- Gareth (10/5): Great hotel. Great breakfast . Great bed - Great hotel. Great breakfast. I selected this hotel as it was near Miniature Wunderland which was the purpose of my visit to Hamburg It is only 5 minutes walk, crucial if you have a timed ticket that limits when you can get in I didn’t know that there is a hotel Of the same chain in Vienna which is on my tour. I would have stayed there The bed is fantastic. It is so comfortable
- Susan (10/5): - Attractive, rooms with nice amenities, great staff.
- Verified traveler (8/5): - Our stay in the hotel was good apart from the A/C going off after the first night, room was very warm as it was on the 6th floor and facing the sun, windows barely opened. staff very friendly, breakfast excellent.
- George (4/5): - Three times during the afternoon of my stay I contacted the reception staff members and advised that I needed my room temperature dropped to 18 degrees as I can’t sleep at the 21 degrees it has been automatically set at. All three agreed to do so however my room stayed at the 21 degree level and I had no sleep for the night. As proof of this I have attached photo’s that I took at 1am, 3am and 5am. I have 7 hours of travelling to do today and now need to do it on no sleep. This is unacceptable and dangerous.
- Sahar (10/5): - Very luxurious and clean. Just not having parking spots was the only issue
- William (10/5): - Small, but efficient, very comfortable and spotlessly clean rooms and public areas. Easily walkable to get around the warehouse area, restaurants and touristy things. Would not hesitate stay there again.
- Tarek (6/5): - Okay place with construction going on. AC doesn’t work
- Elena M (10/5): Superb room, great location. - A very nice hotel,great quiet room with nice decorations,windows that can open for fresh air. Great bathroom. Large TV. A plus: the Nespresso type coffee maker! I enjoyed it! The mini fridge a bit cramped.. Very nice linens. I had a hard time stepping in the hotel on the street level, they use very strong perfumed diffusers that affect the breathing, I had to wear a mask from the front door till the elevator. A poor common practice in Europe, with the false conviction that the perfumed sprays and diffusers make the air better, when indeed they replace the good oxygen..Not helping the eco system!
- Maureen (10/5): - Great hotel and our room was lovely too.
- James (10/5): - Clean and quiet boutique hotel with good location to port area business and tourist attractions.
- Christian (8/5): - Nice staff. property slightly past its glory as maintenance lacking, with skirting board coming off around sliding doors, wardrobe handle ripped off and not replaced, shower door slightly bent and no longer sealing and our minibar not working so I had to store my medication pen in the reception fridge and ask the bar staff to chill the champagne from the room minibar. Slight inconvenience Nice location as in between centre and harbour area and boutique feel to it.
- Naomi (10/5): Lovely hotel - Hotel location was great and it was quite comfortable. Easy access to everything and walkable distance to the Rathaus area. My only issue was that the fridge didn't work and it was also set up to only be able to fit their bottles, and not your own items that needed refrigeration.
- Gilad (10/5): A great hotel - very comfortable - Room was very modern and with the most comfortable bed I recently experianced. excellent breakfast with very good coffee. good location. The only downside - No parking onsite (7 min. walk to the parking location)
- Priya (8/5): Short Work Stay - Lovely stay! Breakfast was great, loved the cooked options available to order. Will be back to stay again on my next trip.
- Verified traveler (10/5): Excellent- good rooms and lovely bar space - Excellent hotel, good service, well located. Beautiful bar area.
- Warren (10/5): - Beautiful hotel in a great location. Rooms are large and luxuriously decorated, with extra large beds. One of the best properties of our trip. Could not recommend highly enough for a great stay in Hamburg. 5 stars for sure!
- robin (8/5): - Nice hotel. Very nicely ce breakfast.
- Steven (10/5): - Very helpful staff, very stylish hotel
- Hyojeong (8/5): - Good breakfast and good views
- Emma (10/5): Hotel St. Nikoli Hamburg - Beautiful, probably the most beautiful city hotel we have stayed in. Very elegantly decorated, the room was very spacious and beautifully decorated. Staff were very friendly.
- Alan (8/5): - Nice room
- Mehnoosh (10/5): - Great location and not too far from train station. Walkable to all tourists area. The staff were friendly and helpful. Very clean and up to date hotel.
- John (10/5): Great location for easy access to all the sights! - The room was great, and the staff was very friendly and helpful. The only downside was that parking is about 3 blocks away...probably unavoidable in Hamburg! But it was easy to walk to all the great sight in downtown Hamburg from this hotel. I highly recommend.
- Nigel (10/5): - Hotel had a very luxurious feel; Rooms were spacious & of high quality. Staff were very friendly. Only delay in returning laundry services, just arrived before checking out.
- Nicola (10/5): - Very stylish and quiet hotel, our room was huge and great little extras. Staff very friendly and we checked in early!
- Firuza (10/5): - A very good hotel I recommend to everyone.
- Zabi (2/5): - Extremely unprofessional and rude staff will make a formal complaint against this institution and their staff
- Jody (10/5): Perfect little Hotel - Great location, everything you could possibly need in the rooms. The AC a little weak in the room. Close to Miniature Wonderland. Only 10 min walk and only 15 min walk to Rathaus.
- Kah Poh (10/5): Nicolai - Wonderful boutique hotel which is quite well situated. Simply loved the ambience and surroundings and the friendly staffs
- Brian (10/5): - Great hotel perfect position
- Kah Poh (10/5): Nicolai - Wonderful boutique hotel which is quite well situated. Simply loved the ambience and surroundings and the friendly staffs
- Katia (10/5): - Very elegant hotel! Beautifully decorated rooms with espresso machine, kettle, steam iron and mini bar. Staff was very kind and helpful. The breakfast was amazing. There is a buffet as well you can order from a menu. If you are driving you can park in front of the hotel to check in. The public parking lot less than a 5 minute walk. We absolutely loved the hotel and location!
- Julia (10/5): True gem - Such a stylish, comfortable hotel. The kind of experience one expects from a luxury boutique hotel. We loved loved loved our stay; and plan to stay here any time we are in Hamburg.
- Natalia (10/5): - Bar did not even have snacks, just drinks. Something happened with the kitchen and it was closed. Other than that, great hotel. Well appointed room, great bathroom with deep bath and separate shower.
- Carla (10/5): - Excellent staff. Secure lodging. Quiet yet convenient. Exceptionally well kept property. Definitely recommend.
- Sam (10/5): - Just nestled away between Hafencity, Alster Lake and Town Hall area so its quiet but not too far of a walk from everything
- Sebastian Roman (8/5): Ein unvergesslicher Weihnachtsurlaub - Wir haben das Hotel über die Weihnachtstage besucht und es war ein sehr guter Aufenthalt. Das Zimmer war modern eingerichtet und die Lobby war auch sehr schön geschmückt. Während meines Aufenthaltes habe ich Milaan kennengelernt und er hat mir bei allen meinen Anfragen und Anliegen weitergeholfen. Er war immer ein Schritt weiter als ich selber und er konnte meine Wünsche förmlich von den Lippen ablesen. Dies hat den Trip in die Heimat versüßt und ich bedanke mich bei ihm sowie dem restlichen Team für einen unvergesslichen Aufenthalt!
- Erica M (8/5): - Excellent location but the ‘disaggregated’ bathroom set up was definitely not.
- Diana (10/5): - Wonderful hotel with character and charm. Clean and quiet. Great restaurant. Lovely experience. Friendly staff.
- Erin (10/5): - Loved the area in Hamburg
- vered (10/5): - Lovely hotel, good location, spacious room.
- Mark (10/5): - I really enjoyed this property. My room was very comfortable and super stylish. There was nothing cookie-cutter about it. It felt like the room had been designed and decorated individually by someone of the highest taste and ability. There were lots of individual surprising touches, as well as plenty of attention on comfort and function. The area is quiet but near many things, including the philharmonic hall and the miniature museum -- both highly recommended. The hotel is pretty new, I think, so not all the dining options were in place, but it didn't matter. It's a stay I'll longer remember and one of my favorite ever.
- April (8/5): - The location was good and the staff was attentive. The fridge did not work and the maintenance for the toilet was a day later.
- Meltem (10/5): - nice decor and ambiance.
- JOERG (10/5): - A wonderful and unique place. I could only sing praises if there wasn‘t the subject of a credit owed but not refunded yet. I was given 2 adjacent suites which as a single traveler I did not need. So I requested a cancellation of one of the suites for the 2nd night which was agreed upon. However when checking out I was billed the full amount with the assurance(it was a Sunday) that the credit would be issued by accounting on Monday. I am still waiting. Sadly this clouded an otherwise wonderful experience.
- Sam (10/5): - A delightful boutique hotel right on one of Hamburg's famous canals. Close to HafenCity and the Elbphilharmonie and an easy 10 minute walk to Inner Alster . A young staff but they were excellent and ready to help make the stay great!
- Verified traveler (10/5): - Great location, easy to walk everywhere. Wonderful, friendly service too.
- Verified traveler (10/5): Sir Nikolai Hotel - Lovely hotel Extremely well managed Great place to stay in Hamburg
- Stefan (10/5): - Wonderful hotel. Centrally located. Loved the suite. Very comfortable bed, bathtub, overall room. Staff courteous and friendly. Didn’t try the breakfast.
- Ariel (10/5): - This hotel is the perfect mix of vintage charm and modern amenities. Between the stylish furniture and decor, excellent breakfast, and a very high level of cleanliness, my husband and I had no complaints. We felt that this was comparable, if not nicer, than 5-star hotels we have stayed in. Other Americans, you know what I mean when I say that most German hotels feel very different, but the Sir Nikolai Hotel clearly caters to Americans and I felt right at home :)
- David (10/5): Great hotel but service to be improved - The hotel is well presented and very nice. The room is lovely but there were a few omissions... no mini bar price list, its expensive so beware, no replacement tea or coffee - we had to go to reception ourselves for this as the phone didn't work to call. Could almost be 10/10 with a little improvement on servicing of the room.
- Jackline (10/5): Best location - Amazing hotel. Everything was top notch, from service staff to amenities offered. I also loved the centrality of the location, which allowed me to walk everywhere. Only con was the breakfast. It was very disappointing, the coffee tasted aweful! Everything else was fantastic, so I hope they improve on their breakfast.
- Anthony (10/5): Will come back! - Excellent boutique hotel! Wonderful decorations, great location. Will definitely come back!
- Verified traveler (10/5): - Our stay at Sir Nikolai Hamburg, it was great. We loved our room and especially the bed, very comfortable! Fabulous service at the reception, good touch the complimentary drink. I highly recommend the hotel also Hamburg is a great city! Thank you :-)
- Brendan (10/5): Welcoming, helpful staff, comfortable stay - We dealt with 3 different reception staff and they were all very helpful and made us feel welcome. The room was so impressive that we enquired about upgrading to a better room. We were able to do this after the first night. It was worth the move, the bath tub extremely spacious and the room much bigger overall. Location is great for the Elbphilharmonie, about a 10 minute walk, and for city shopping and restaurants, also a few minutes away. We would stay here again when returning to Hamburg.
- Daria (10/5): Amazing stay - Such a great place! My parents and I utterly enjoyed our stay at Sir Nikolai. Amazing decor, amazing service. I would not recommend the restaurant downstairs. Completely overpriced for very low-quality food. Try and visit VLET in the Speicherstadft which is 6min walk away. Overall, a super thoughtful hotel with loads of attention to detail. I would recommend.
- Verified traveler (10/5): - Loved this hotel. It is cool. It is clean. It is modern. It is a bit luxurious as well. It has a great location, wallowing distance form the shopping street, form HafenCity, from the Christmas Market, etc, really, great location. Staff is super friendly. I just have 1 “but” .... I left behind a piece of makeup (a kit of eyeshadows) and I called to asked and come pick them up, but they never found them.
- Verified traveler (10/5): - I have visited many hotels around the world over the past 40 years, both on business and pleasure, and can say in all honesty that this hotel rates amongst the very best. From an outstanding welcome to a fabulous room and excellent service, the entire experience was a genuine pleasure from start to finish.
- Verified traveler (10/5): - Convenient location and nice neighborhood, walking distance to major attractions
- Omer (10/5): - The room was fine design. And I need 25 chars more
- Verified traveler (10/5): - Super nice staff, great welcome with Prosecco, sightseeing tips and options to upgrade the room. The room was spacious, nicely decorated, tv with airdrop and fantastic bathroom. The attached restaurant serves super delicious food. All was perfect and we will definitely go back, but... maybe in the mornings there could be some extra staff. Check out took forever, since the only staff member had to work like crazy, checking out a whole line of people, make cappuccinos and label luggage... fortunately we were not in a rush.
- Jacob (10/5): Short Stay - Lovely short stay in Hamburg with friendly staff and superb rooms!
- Debra (10/5): he perfect place to stay in Hamburg. - Loved everything about this hotel. It was superb. The room was wonderfully decorated and had very nice bed linens. The service was warm and friendly and the location was terrific.
- Matthew (10/5): Perfect - Amazing. Beautiful rooms, wonderful service. Could not fault a thing.
- Steph (10/5): - Most modern hotel I have been in so far. Courteous staff, well situated, beautiful interior. Would return again if in Hamburg. Some staff may need better English speaking skills only minor complaint.
- Verified traveler (10/5): - Walking distance to all the major attractions beautiful hotel and my boutique room is just beautiful love all the amenities and the front desk staff is brilliant nothing there to dislike.
- Verified traveler (10/5): - Decor was nice and the bed was very comfortable. A great place to stay in Hamburg.
- Verified traveler (10/5): - Nice place in a good location, great bed, rooms are small but sufficient
- Verified traveler (10/5): - The property is incredibly stylish and the staff are very helpful.
- Verified traveler (10/5): - Room was very well appointed and comfortable. Staff generally were helpful and friendly. Access by car is awkward, but good parking nearby. Great breakfast.
- Diane (10/5): Oasis in the city - Lovely welcome by Tamara., Comfortable, clean and light room with view of the river. Would definitely stay again!
- Verified traveler (8/5): - Great rooms and staff. It is very high quality throughout and well-stocked (mini bar and bathroom). However, they
- Shelley (10/5): - Soft, comfortable beds. Rooms with lots of storage. Great service.
- Staale (8/5): - Very friendly and helpful staff. Chic interior.
- Michael (10/5): Superb! - One of the beat hotels I have ever stayed in Europe. The service and friendliness of the staff were exceptional. Literally wanted to stay another night in the carefully decorated rooms.
- DAN (6/5): A buzzing shame! - Not a bad hotel and they are a solid 4 star. The reception is awkwardly placed for anyone carrying luggage and in my room, that was very nice, there was a continuous buzzing noise, despite turning the air con and everything else off!
- Andrew (10/5): Hidden Gem - The hotel is a little unassuming from the outside but when you enter it really is very well presented. The staff are exceptionally polite and provide high levels of service. The rooms, I have stopped twice now, can be a little small but they are extremely well equipped and finished to a very high standard. I cannot recommend this hotel enough. The only minor downside is there is a slight shortage of bars and restaurants in the immediate area and the hotel bar and restaurant is quite formal but.... if you have a quick search on google and don't mind a 5 minute walk there are places in reach.
- Kevin (10/5): Great stay and fantastic restaurant - Great hotel in a really good location, especially for the shops, also has a fantastic Japaneese restaurant attached
- Verified traveler (10/5): - Incredible hotel, staff service and rooms. Have already looked to stay at another one of the Sir hotels based on our amazing experience here. Close to the centre and some lovely restaurants. Took us a little while to get out bearings but once we figured it out it was so close to all the attractions.
- Verified traveler (8/5): Funky Boutique Hotel - This hotel is clean, modern and funky, but funky almost to the point of being uncomfortable. My room layout had separate shower and toilet stalls with floor-to-ceiling doors, but no separate bathroom.
- Verified traveler (10/5): - Very clean and homey hotel. High quality everywhere and lots of attention to detail. Really great! Some hiccups during check in due to not having enough staff to handle it (only one person available and a big line with a long wait) at a peak time when it was just starting - this was very unusual for such a high class and quality hotel.
- Ruben (10/5): - All good
- Verified traveler (10/5): Good hotel - Really nice hotel. Room was beautiful. A good location in a quieter area but able to walk to most sights and Ubahn near by.
- Susan (10/5): Amazing hotel - This was our third visit to Sir Nikolai hotel.It never disappoints and we will always return whenever in Hamburg.The staff cannot do enough for you
- Verified traveler (10/5): - Really lovely. Would go back to Hamburg just to stay here. Thumbs up.
- Verified traveler (10/5): - Well located in the city, a warm welcome and early check in. The room was cosy and comfortable.
- Elsie (8/5): - Very central location and really helpful staff. Would certainly recommend to friends & family
- Verified traveler (8/5): - Room is modern and very clean. Bed is comfortable with soft pillow.
- J (10/5): Perfect and beautiful - The hotel was amazing! The interior design was beautiful and my room was large and very comfortable. Staff was amazing, and good location close to the canals, but I little walk to the shops.
- Rouven (10/5): Highly recommended hotel in Hamburg - Very good hotel. Spacious room, very clean. Bed was one of the most comfortable on our trip, even better than the 5 star place we've been to. Very good location. Definitely going to stay here the next time I'm in Hamburg.
- Yaru (10/5): Highly recommended - Wonderful stay from beginning to end. Guy on reception went the extra mile helping me sorting out activating the account to use the bikes (StadtRad). Fully stocked mini bar in room although the price was on the high end, same for the hotel's restaurant. There are so many places around to eat and drink I don't know if many people use the hotel restaurant/bar. Local was great I think, walking distance to Rathaus, St.Pauli and the harbour. We used the StadtRad to get to places (free within 30 mins' ride!) and the S Bahn and U Bahn are 10 mins walk from the hotel.
- Cathy (10/5): - Beautiful place, lovely facilities, food a little expensive but good. Would recommend to anyone looking for a great place to stay.
- F (8/5): Very comfy, nicely curated hotels with details - - it wasnt at a really convenient location but its surrounded by different major spots in Hamburg, walking distance to Hamburg shopping district takes 10-15 minutes. There are nice restaurants in nearby areas. - Hotel is so nicely designed right from the reception, with different lounge areas and a nicely decorated restaurant just on 1/F. Truly capture the beauty and essence of what a boutique hotel could be. - However, while checking in the receptionists were not attentive enough that lines are formed around the desk and the check-in process was a mess. I was entertained after another late-comer for check-in. Same as when I did the check-out with their island reception desk. A bit frustrated with this arrangement that most advantages lost because this is quite a bad first and last impression. - Hotel did offer a very nice breakfast with selection of cold cuts, fruits, bread. Some egg dishes, pancakes and toast could be offered a la carte. The environment is awesome. - Room is fantasic. Separated toilets and showers while in my room there is a bathtub right at the living room. First time experiencing this and quite an enjoyment with drinks and TV. Curated art makes the room more like a well-furbished gallery and completely up to the aesthetics.
- Verified traveler (10/5): - Great hotel. Amazing staff. Great location. Would stay again anytime!
- Susanne (4/5): No service in a boutique hotel.... - I truly love boutique hotels. I love the idea of small, functional, modern, central - and top service. This one - not so much. The service left quite a few things to desire, the interior was so fancy, that it's not working, and the marketing should be reported as untrue. The bath was leaking all over the floor, no towels, you had to call for fresh towels and bathmats every day, no coffee - and the coffeemaker on the picture is not to be found in the room. There is a coffeemaker, it is no good, and so fancy, that you can't even get the capsules in the stores... (And the hotel is not leaving you any.) The one thing this hotel has going for itself is AppleTV in every room. That is excellent. The rest - not so much….
- Johan (10/5): Will stay here again. - Great location and 5 min walking access to center of Hamburg city square. Close to museums, great shopping and restaurants. Izakaya restaurant at Sir Nikolai and must to try.
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