Westend Motel

Location: Plot 6/8 Kiboga Road, Fort Portal, ug

Star Rating: 2 Stars

Property Type: Motels

About this Property

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Fire extinguishers
• Key access
• CCTV outside property
• 24-hour security
• Broadcast Live sport events
• Cooking class
• Stand-up comedy
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Reception hall
• Japanese garden
• Secured parking
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Triple Room

  1 Double Bed and 1 Twin Bed OR 3 Twin Beds

  Overlooking the garden

  
  

  Internet - Free WiFi

  Entertainment - 24-inch LED TV with cable channels

  Food & Drink - Room service (limited)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Desk

  Comfort - Daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Desk
  • Private bathroom
  • Slippers
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided

• Budget Double Room

  The double room offers a private entrance, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• Budget Twin Room

  The twin room provides a private entrance, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

• Family Room

  Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and slippers. The family room offers a private entrance, soundproof walls, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access

Guest Reviews

• Osana (9/5): - Good I think the kitchen closes a bit too early for the late arrivals, and there's no safe nearby catering alternative.
• Kim (8/5): - The receptionist was amazingly helpful. Booked all our transport home on Easter. I had an issue paying by credit card on the way out. I get cash is king ...just don't advertise you take credit cards if you don't want them.
• Tobias (8/5): -
• Finn (8/5): -
• Aliyah (6/5): A good place. However do not advertise availability of rooms on line. - Good I did not get the room I booked for on line.
• MONIKA (9/5): -
• Baguma (7/5): -
• JAMES (8/5): - The beds and hot water Breakfast ... Couldn't make my own choice
• harlan (3/5): Great location, however, the communication from the staff was poor - Location was very close to the events we were gonna attend. It was within walking distance to shopping and the bus terminal. They weren’t the appropriate towels, washcloths, and hand towels in the room when we arrived. No one checked us in. I believe I paid my card before arriving at the hotel and then me after the fact I owed money.
• Nicholas (7/5): -
• Alicia (10/5): Perfecto alojamiento en el centro de Fort Portal -
• Magdalena (9/5): Very good - very nice patio inside the hotel, lots of greenery and flowers
• Madeleine (8/5): - De superaardige behulpzame medewerkster die o.a. excursies voor ons heeft geregeld. Goede locatie: korte wandeling naar stad. Ontbijt was goed. Diner was die week niet beschikbaar. Goedkoop. Leuke binnenplaats/tuin om aan te zitten. Het zag er allemaal wat oud en versleten uit, maar alles werkte en het was goedkoop.
• Naoki (10/5): -
• Emily (7/5): -
• Houston (8/5): Good - Great location and cleaness They almost face out my room after booking for 3 days .Admin should be more organized
• Zofia (10/5): Great value for money - The room was spacious, beds comfortable, mosquito nets, warm water any time of the day, good breakfast and friendly staff. And a nice cat 😀 No minuses detected.
• Lori (6/5): Pleasant - It's a nice place but confusing on the price. Booking says one price But they want about four times as much when you get there. Eventually I got the booking price.
• Ivette (7/5): Good - More options should be provided Nothing
• Dahlhauser (8/5): Good location, quiet, clean, good hospitality. - Everything was great except for breakfast, microwaved food. Breakfast was poor microwaved food.
• Tiggy (8/5): Quick stay - Good price, great location, staff friendly and helpful WiFi wasn't very strong
• Irene (4/5): Disappointing - WiFi Old setup
• Issa (7/5): It was good - Overall its a good place Missing amenities in the room
• Joe (8/5): Clean and accessible room. Excellent value for money - Close to bus station Clean and tidy Limited information on arrival about Wi-Fi, breakfast etc but staff were very friendly
• Yakov (10/5): Exceptional -
• Mihasv (10/5): Clean and comfortable. - Clean and comfortable rooms, nice hotel courtyard and excellent breakfasts. Not far from the main street in Fort Portal, just a few steps away from the central events. Very friendly staff. Very reasonable prices, definitely recommended.
• Djim (8/5): Very good -
• Madeline (6/5): Pleasant - The location was very good, some of the staff were nice, good travel companies advertised, good breakfast, nice atmosphere from outside, room itself is clean, good mosquito net When we arrived they told us that there was no room available for us even though we booked a room 12 hours before. We could sleep in another hotel of them for the night which was fine. The problem was that they handled this whole process very unprofessionally. Instead of telling us right away that they bring us to another accomodation we were first just told that it is fully booked. After asking why we weren't contacted about that issue they said they did not know that they can contact us via booking.... this is probably the weirdest thing ever when people in hotel business don't know that they can contact you, when they clearly have all your contact data..... anyways it felt like that they just hoped for us not coming anymore. It was almost night and they told us we can go to another hotel but didn't tell us first which one exactly that we could check it out etc.. it was a whole huge mess. For something which you could have handle so easy! Everything worked out then and we came back to this motel the day after and got an apology which is fine. The motel is good for the price but honestly the facilities were also more disappointing. The bathroom is very old and not very clean in terms of old stains and the shower is not fully working. Every night we had small beetles in the room, unstable wifi, we stayed there for 3 nights and it was not cleaned once, no one brings toilet paper, soap or brings out the trash unless you ask for it.
• Stephen (7/5): Good - Good location and very friendly
• Abdul (10/5): Exceptional -
• Anwar (5/5): Passable -
• Victoria (8/5): Very good -
• Ariel (7/5): Very reasonable but could be better. - The staff was nice and so was breakfast. The description promised noise isolated rooms which was a fantasy. Every outside conversation echoed in the room as well as the traffic noises from the road and parking.
• Sandra (8/5): great motel in Fort Portal - Westend has a good location in Fort Portal, close to town. It has good value for money and delivers its promises It’s a small hotel and if there are noisy guests, you might wake up early. But other than that, we enjoyed our stay
• Ellen (7/5): a fine place to stay in Ft. portal - it was in a quiet location and staff were very kind, especially Robert. good wi fi available. breakfast was OK. shower didn’t work.
• René (6/5): Just a night in FP - Good price, nice flowers outside, central Fort Portal location No soap, no waterbottles, almost no water from the shower
• Kabanda (1/5): Bad - The location was ok , but the rest was really bad. Management was poor. Services poor. Entertainment like Tv and Wifi totally zero
• David (8/5): - Overall for what it is, this motel provides a very comfortable stay. We were in room 5, from what I could see, a little more space then the other double rooms. Breakfast was simple but very tasty and cooked fresh. Plenty of coffee and fruit juice. Staff are very friendly and helpful. There shower was hot, always welcome. The motel is right on the edge of town, so very quiet, no barking dogs or crowing hens. Lovely scenery
• Verified traveler (8/5): Great location - Fair enough
• Caroline (10/5): - I so enjoyed the location as the hotel was at the edge of the city with a beautiful view of the hillside near the dining area. The price point was low in cost and adequate for myself and family. Definitely, I will stay here again.
• Verified traveler (10/5): - Excellent accommodation, very quiet and clean. Super friendly staff. Overal good (avg) breakfast. Good location, not far from center yet not noisy and quiet.
• Nick (8/5): Value for money - For the $22 price, it was perfectly fine. They didn't have our reservation when we arrived, but had one very small room left. Didn't shower, so don't know if they had hot water, but electricity was on the entire time. Breakfast was decent: fruit, eggs, real coffee. WiFi in the common area, but quite slow.

Photos