Hotel La Cascada Cristalina
Location: Carrera 54 Via a Carmen de Apicala Melga, Melgar, 734001, Melgar, CO
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities:
Indulge in the outdoor pool and soak in the picturesque garden views. Enhance your stay with the picnic area and barbecue grills, perfect for outdoor gatherings.
Culinary Delights:
Savor local cuisine at hotel cascada cristalina, or opt for the convenience of 24-hour room service. Begin each day with a delicious continental breakfast to fuel your adventures.
Convenient Features:
Benefit from complimentary wireless internet, a 24-hour front desk, and laundry facilities. With an area shuttle and airport transportation services, exploring the nearby attractions is a breeze.
Experience comfort and convenience at Hotel La Cascada Cristalina in Melgar. Book now to explore the beauty of San Francisco de Asis Church and beyond!
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 01:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Garden
- Designated smoking area
- Wheelchair accessible
- Picnic area
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Free self parking
- Airport transportation - pickup (surcharge)
- Upper floors accessible by stairs only
- Well-lit path to entrance
Guest Reviews
- Luis (6/5): Se puede mejorar ! - Hemos pasado un fin de semana parcialmente agradable, para empezar la bienvenida no fue muy agradable, la chica de la recepción no tiene absolutamente nada de carisma para atender a los huéspedes, solicite un cuarto diferente al que ella se le dio la conveniencia de darme, no lo hizo. Nos acomodamos con mi pareja ya que no había de otra pues ya habíamos pagado y según la chica no se hacían devoluciones de dinero. El aire acondicionado no funcionaba bien, el desagüe de la ducha se taponada con facilidad, faltaba vidrio separador entre la ducha y el resto del baño por lo cual el cuarto terminaba mojado siempre que querías ducharte. En el transcurso de la tarde estando en la piscina ordenamos algo de comida, "por cierto recomiendo salir del sitio para comer". Al terminar la comida los platos quedaron obre la mesa donde estábamos ubicados, por falla de la mesa esta se vino abajo debido a que le faltaba uno de sus soportes, por obvias razones un plato se rompió, pues nos lo cobraron por un valor de 15.000 al momento de entregar la habitación y que claro el incidente había ocurrido por falta de verificación en el estado de los elementos, hicimos la aclaración con la chica de recepción y esta insistió en cobrar con la peor de las actitudes. Uno de los empleados dijo que no era la primera vez que pasaba, me parece muy incomodo y para nada agradable lo acontecido, no es el dinero es el detalle por parte del establecimiento. Muy poco recomendado para el valor que te cobran
- Fernando Enrique (2/5): Pésima experiencia - Al ser un hotel pet friendly el aseo debe ser extricto, telarañas debajo de las camas, hongos en los baños, bichos en las habitaciones, los vidrios de las mesas de comedor en pésimo estado de aseo, quien decía ser el chef con la uñas sucias, quien atiende el comedor lo hace sin uniforme y en chanclas, el personal de aseo se la pasa chateando y no en sus labores para mantener el sitio como se debe y para completar el agua se va increíble!!!!!!!! validen que hoteles afilian a su pagina porque esto también les afecta a ustedes.
- Alexander (6/5): - Bonito pero hubiera eligido otro lugar muchisimo mejor.
- Juank (4/5): Just a basic bed and breakfast not a hotel - We stay just for a night but the room didn’t have towels, amenities or refrigerator. The hotel don’t have bar or room service. The condition of the room was like as if they were renovating so is questionable the missing moldings, floor and ceiling condition. I ended paying the same rate that other hotels with basic hotel conditions (refrigerator, towels, shampoo....etc) were offering, unfortunately it was late, we have a baby and the need for the room didn’t let us refuse it. All employees were polite and willing to help but the facilities condition not good.
- William (8/5): Fun spot to relax - We stayed at La Cascada Cristalina for a night and very much enjoyed it. Stopped in Melgar on a trip from Bogota to Pereira and wanted to go to Piscilago, a large water park nearby. The hotel is situated right on a river bend and the view from the pool and dining area is spectacular. The staff were very friendly and welcoming. The breakfast was tasty and the rooms had good air conditioning which is important in this part of Colombia. Nice place for the family but they also have fun music and poolside bar service. Wish we could have stayed another night!
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