La Grande Hotel
Location: Bombo Road, Kampala, ug
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Top-notch Amenities
La Grande Hotel in Kampala offers a luxurious stay just 3.6 km from Kasubi Royal Tombs. The 4-star hotel boasts air-conditioned rooms with free WiFi, a garden, terrace, and a restaurant.
Unparalleled Services
Guests can enjoy free private parking, a bar, shuttle service, and currency exchange. The attentive staff also provides room service and valuable local information at the reception.
Delicious Dining Options
Start your day with a delicious breakfast offering buffet, continental, or Full English/Irish options.
Experience comfort and convenience at La Grande Hotel - book now for an unforgettable stay in Kampala!
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Infinity pool
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Happy hour
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Reception hall
- Exercise/lap pool
- Japanese garden
- Free bus station shuttle
- Swimming nearby
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Twin Room
1 Twin Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, phone, and local maps
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
Executive Room, 1 King Bed
1 King Bed
Features a private balcony
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Day bed, safe, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Bathrobe
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Day bed
- Local maps
- Electrical adapters/chargers
- Restaurant dining guide
- Meal delivery service available
-
Deluxe Double Room
The pool with a view and hot tub are the standout features of this double room. This air-conditioned double room features a desk, a balcony, garden views and a private bathroom. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Mosquito net
- Linen
- Toilet paper
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
-
Single Room
The pool with a view is the standout feature of this single room. Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and slippers. This single room has air conditioning, a safe deposit box, a flat-screen TV and a balcony. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Mosquito net
- Linen
- Toilet paper
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
-
Family Room
The pool with a view is a top feature of this family room. The family room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This family room offers a flat-screen TV. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Mosquito net
- Linen
- Toilet paper
- Sofa bed
- Cots
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
-
Executive Suite
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a safe deposit box, a flat-screen TV and a balcony. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Slippers
- Additional toilet
- Electric kettle
- Mosquito net
- Linen
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Concierge services
Guest Reviews
- Rickson (6/5): - Problem with shower quality and hot water using hand held showers. Hotel is old and not well maintained Hotel is old and bathroom facilities not great
- Juliet (6/5): It was pleasant ,comfortable, and clean - it was okey, would do with more variety Shower system not easy to use
- roger (9/5): -
- Washiali (1/5): I didn’t stay, use booking.com here at your own risk. - N/A I reached there, and they told me that they were seeing my booking at that time. Mind you I had booked in the morning two Deluxe Rooms and even received a confirmation message for the same. They wanted to offer us single rooms at the price of the Deluxe Rooms. I was with my Mum and we declined.
- Robert (6/5): - Cleaness None
- Ellen (7/5): It was good,staff friendly - Location Food Bedding
- Ellen (8/5): Service is good - Staff friendly Good food Bedding old
- Aina Indileni (5/5): It is a good place. - It was close to where I needed to go. Standards hotel beverages (tea, cofee, hot water kettle) are extra on a cost. Showers are provided with bar soaps only. Bath tabs not functional, but we managed with the shower. They must to take care of rats in the rooms. They do have mosquito nets for that need. Breakfast was ok. Security is good. Car access to rooms. Security guard by the gates. We were assisted to find our way around. One man called Vincent working offering transport services with the hotel escort us to shopping mall. Very helpful.
- Philomena (9/5): -
- Hamidah (3/5): Poor experience - The format of the bed bouncing. Customer care is poor, waiters need to be educated on what to do, and when to do, they need wake up lessons every three months, and you have to evaluate them on a daily basis! They are totally killing the business especially those who serve breakfast, I can't remember their names but I would mention them out so that you know. Otherwise keep moving forward.
- Jonathan Marcel (7/5): -
- Ilomechine (10/5): -
- Brandon (10/5): - Perfect place to relax!
- Sserunkuuma (5/5): -
- Gurara (5/5): Long - Poor WiFi services and as being four star hotel, they should have served with GYM in addition to swimming pool. Breakfast contents
- Fredrick (8/5): All was well, no bad feelings - Breakfast was good, the location was nice and almost everything The shower needs to be worked on
- Samuel (8/5): Very good -
- Kragh (1/5): Just horrible and a waste of money will never recommend or go back - Spacious rooms Too much noise the toilet leakages no toilet paper no Towers had to leave earlier due to extremely noisy environment and was not given a refund WiFi never worked fof 10 days charged extra booking for extra days in person laundry too expensive
- Samuel (8/5): Very good -
- Shephard (9/5): Superb - It was awesome to stay and food very delicious Nothing
- Lucia (8/5): Very good -
- Kasaija (5/5): Passable -
- Euribe (6/5): I wish we would have been reimbursed for the first night and treated better. - I like the place over all. But the staff did not want to honor booking.com. And we got there at night, they put us in a dirty room with no towels or toilet paper, and the mosquito net was full of dust. Then, the next day they did not want to love us. But they eventually did and the room was much better. I just think their customer service was lacking. But it is a beautiful place. Thank yoi Oh see my other comments
- Ellen (6/5): It was okay,staff was lovely - Location The mattress for the bed was not comfortable The bathroom sink was leaking
- Kevin (4/5): Disappointing - Room was ok and pool looked nice. Food and service were lacking. Had stayed in other hotels in the area where both were so much better for the same or lesser price. Would not recommend.
- Adnan (7/5): Good -
- Ben (8/5): Very good -
- Rindzy (1/5): Bad - Proximity to church Poor service Poor food Not customer centric Had to pay for iron No flexibility No hospitality
- Gbdk (2/5): Very poor -
- Rebecca (6/5): - The room was spacious as expected however, there was a sewage smell in the bath, very poor lighting in the room making it difficult to make up, each day the room service forgets to provide soap, tissues, towels and water and argue with you about it. On one occasion it took almost 1 hour 30 minutes and I was at the verge of having a medical emergency as I had to take my medication but there was not water provided as usual. The room service was arguing with me about it. Absolutely insane. The breakfast service was less than average. There's a need for a lot of improvement.
- Abigail (3/5): Poor - Rooms were clean except for a few roaches and a mouse I saw in the room Lack of hygiene from the kitchen personnel. Touching food with no gloves on. The service was slow and the choice of breakfast, very limited, not up to standard
- Nashim (9/5): Superb -
- Legobole (7/5): Good -
- Jacques (1/5): They did not honor booking.com price! I choose to pay later and once i got there ,they shameless converted USD to USD at - The cleaners did a good job No working Wi-Fi , constant power outage, no hot water, no Iron in rooms! ( ironing is a service they charge)! A lot of noise from the highway.
- Catherine (8/5): Very good -
- Edil Amare (2/5): - I don't like anthing
- Dwight (4/5): Meh - Food was ok Restaurants should have pos machines. It’s 2024 having to be forced to walk to reception to pay before you even finished your meal and digested your food is ridiculous .
- Elfiria (10/5): Exceptional - Very friendly staff
- Anthony (9/5): Generally clean and comfortable with very good swimming pool. - Clean, very good comfortable beds/pillows, friendly staff at reception. Slow WiFi and some bar staff especially ones sitting in the bar look as if they have been forced to work there. They were always in bad mood!
- Derek (6/5): - The property was good for the price, and if you are on a budget it’s good value. But the service was so slow, it took 30 mins to get a drink or a minimum of 1 hour to get food, that is when it isn’t busy, it’s longer if it is busy. If you are going to be out all day and only sleeping there it is a good stay.
- Mastaki (7/5): All was well - All was good and excellent All was good
- Sithabiso (9/5): Had a great stay - The breakfast was good The WiFi connection was poor . When I requested water to drink on the last day, I was told because I am checking out today, I can't get water, another one I had ordered my lunch, after eating I requested tap water from the kitchen for me to drink because I had an empty bottle I was told there's no water from the kitchen 🙂 and I asked myself so where do you guys fetch water to cook and to wash the dishes.
- Joel (3/5): Unhappy. No value for money overcharged when I got there - Safety Toilet leaking Breakfast no variety Staff attitude unfriendly Power on and off Rooms poor air conditioning
- Rajalingam (1/5): Bad -
- Efiokoho (7/5): nice hotel, makes sense for a great budget experience - cool awesome
- Pauline (10/5): - I love the pool side even though I didn’t go into the pool. In the morning I couldn’t get any hot water to shower. But I could have call someone to show me because the first time I use it’s take me a while to figure out how to get hot water. Apart from that I’m happy with the service.
- Charles (2/5): Cold waters. - No hot water in shower No WiFi No good breakfast choice only eggs and eggs and eggs to chose from Good staff Good location
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