Cross Chiang Mai Riverside

Name: Cross Chiang Mai Riverside
Address: 369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000, Chiang Mai, TH

Location: 369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000, Chiang Mai, TH

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Experience luxury and relaxation at Cross Chiang Mai Riverside, where comfort meets exceptional service.

Indulgent Spa Experiences
Pamper yourself at our premier spa, offering a range of massages, body treatments, and facials designed to rejuvenate your body and soul.

Recreational Haven
Stay active with our outdoor pool, steam room, and fully-equipped fitness center, providing the perfect blend of leisure and wellness.

Gourmet Dining
Savor exquisite international cuisine at our restaurant, Oxygen, or unwind with room service while enjoying refreshments at our bar/lounge or poolside bar.

Don’t miss the chance to elevate your stay—book your unforgettable escape today!

Important Information

Pool access available from 7 AM to 8 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Full-service spa
Fitness facilities
Front entrance ramp
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
Smoke-free property
Wedding services
Pool umbrellas
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
Free bicycles on site
Free self parking
Free valet parking
Airport transportation - pickup (surcharge)
Free pool cabanas
Pool sun loungers
Reception hall
Secured parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Accessible shuttle
No accessible shuttle

Rooms Available

Suite, Garden View

1 King Bed
548-sq-foot room, balcony with garden views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible vanity height (inches): 39
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
- Wheelchair-accessible bathroom vanity
- Height-adjustable showerhead
- Shower grab bar
- Wheelchair-width doorways
Grand Suite River View

1 King Bed
699-sq-foot room, balcony with river views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
- Height-adjustable showerhead
- Wheelchair-width doorways
Pool Suite

1 King Bed
1911-sq-foot room, balcony with river views

Layout - Separate sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Private pool
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
- Height-adjustable showerhead
- Wheelchair-width doorways
Suite, River View

1 King Bed
548-sq-foot room, balcony with river views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Espresso maker
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Pillow menu
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Restaurant dining guide
- Height-adjustable showerhead
- Wheelchair-width doorways

Guest Reviews

Trek505112 (10/5): Very modern, tranquil hotel - A lovely hotel with great attention to detail. A really warm welcome on arrival with personalised Hershey bars and drinks. Spacious rooms with all amenities and a tranquil pool. Very modern in design and very quiet during our stay but with very friendly staff. The Michelin starred restaurant was excellent and the hotel is well situated to explore Chang mai. Would recommend
MalainakT (6/5): Bad experience for 5 star hotel - There was nowhere comfortable to sit in the room—which made it difficult to relax Breakfast was disappointing Housekeeping did not clean the room until after 3 PM, which was inconvenient The balcony sofa had a noticeable dirty stain, which made it unusable and unhygienic.
Karan3842 (10/5): Riverside retreat! Away from the hustle and bustle yet close to all attractions - We, a family of three adults, stayed at Cross Riverside for four nights in May/June 25. Located on the banks of Mae Ping River the hotel (rather a resort) is an excellent choice if you want to have peaceful stay amidst nature. Yet it's just 10 mins ride to the old city attractions. Built around vast beautiful grounds with several 100+ years old trees, the place is heavenly. Most rooms are river facing and comfortable with unique art deco design and large spacious balcony. Its wonderful to have an early morning coffee at the balcony while listening to the chirping of birds or walk on the large green lawns towards the river bed. The restaurant serves Thai-French menu and the quality is excellent. However the menu for the room service is very limited. The staff at the hotel are all warm and very friendly. The owner seems to be an avid collector of vintage cars as we could see two vintage cars on display at the premises and we were told he owns several vintage cars. Overall its one of the best resort hotels in Chiang Mai.
VivaElla (10/5): good hotel - There are plenty of rooms to choose from. The luxurious resort in Chiang Mai has the finest dining room with chefs. There are activities to relax and row in the Ping River. Who is there in the massage room next to the Ping River? If you're interested, you can get a special massage here. I'd like to recommend it.
187sashaq (10/5): Outstanding!! - I can not thank Cross Resort enough for our special holiday (our honeymoon!) They went above and beyond to make the whole trip luxury! From the start with a welcome drink and chocolate, to the middle with food from a world renowned chef and a beautiful room, to the end with a photo of our trip to take away! Every staff member was friendly, the place was phenomenal, the amenities incredible and the attention to detail was second to none! Thank you so much
vindevi (10/5): Excellent Hotel. Excellent Food. Excellent Staff. - Excellent Hotel. I highly recommend it. The hotel have given me a wonderful birthday experience. It's much better than other hotels. Excellent Food. The breakfast at the hotel was amazing and a lot to choose from, too. Excellent Staff. The staff are very caring and informative. They provided the service i need.
Carolyn Joy (10/5): - Fabulous staff, lovely rooms, delicious food
livewithpro (10/5): Great resort in Chiang Mai 💚 - Cross Chiang Mai Riverside, a riverside resort under 𝗖𝗿𝗼𝘀𝘀 𝗛𝗼𝘁𝗲𝗹𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗼𝗿𝘁𝘀. The resort features elegant, contemporary Lanna-inspired design with just 29 rooms, offering ultimate privacy and peace. You can even catch stunning views of Doi Suthep and magical sunsets. Absolutely loved the atmosphere! 🎊 🛌 I stayed in the 𝗥𝗶𝘃𝗲𝗿 𝗩𝗶𝗲𝘄 𝗦𝘂𝗶𝘁𝗲 — spacious, well-zoned, with a private balcony overlooking the Ping River and lush greenery. So calming! 🍃 Plus, there are cute little touches: 🍦 Welcome Treat: Coconut ice cream and chocolate with your name printed on it! 🌙 Good Night Set: Sweet treats + fragrant tea, along with an eye mask & earplugs for a perfect sleep. 📷 Goodbye Gift: A framed photo of you as a keepsake to bring home — such a thoughtful memory! 🏊‍♂️ Infinity Pool: Swim with serene river views or just chill by the poolside — pure relaxation! 🥂 Bubbly Breakfast at the Glass House in the garden: premium breakfast menu with plenty of choices, plus sparkling wine to start the day in style! 🍽️ Oxygen Dining Room: Relaxed fine dining by the river, serving exquisite French cuisine crafted with passion and creativity. Perfect vibe and setting! 📚 Plus, there are plenty of activities and spaces to enjoy, like the Library Bar & Café for a cozy coffee moment, 🏋️‍♂️ Fitness Center for a quick workout, and 🛶 Kayaking on the Ping River for a bit of adventure! 💖 If you’re looking for a peaceful, beautiful riverside escape in Chiang Mai with delicious food and a relaxed vibe, I highly recommend Cross Chiang Mai Riverside!
eileent3821 (10/5): WHERE OUTSTANDING SERVICE MEETS TRANQUILITY - Nestled just beyond the bridge, this hotel offers a serene escape surrounded by lush greenery, reminiscent of the ancient city walls with its charming brick decor. The ambiance beautifully complements the Lanna culture of Chiang Mai, providing a tranquil retreat along the Ping River. From arrival to departure, Aor and his attentive team ensured our stay was exceptional, beginning with a delightful welcome drink of tamarind peach-infused tea and a personalized touch with custom Hershey chocolate bars featuring our names. Every detail was thoughtfully curated to make us feel special.The breakfast selection was great, combining a succinct buffet with an à la carte menu, while the rooms boasted cleanliness, spacious bathrooms, and generous amenities replenished nightly. The rooftop swimming pool offered breathtaking views of the picturesque town and distant mountains, along with a nightly shuttle service to the vibrant night bazaar.With outstanding service that truly exceeded our expectations, this hotel is highly recommended for anyone seeking a peaceful and memorable stay in Chiang Mai. If you value comfort and relaxation, look no further!
taisudhathai (10/5): Cross Chiang Mai Riverside #ที่พักสวยเชียงใหม่ ดีไซน์โฮเทลที่ตั้งอยู่บนคุ้งน้ำที่สวยที่สุดในเชียงใหม่ - Cross Chiang Mai Riverside #ที่พักสวยเชียงใหม่ ดีไซน์โฮเทลที่ตั้งอยู่บนคุ้งน้ำที่สวยที่สุดในเชียงใหม่ กับดอยสุเทพและวิวซันเซ็ทหน้าโรงแรมพอดิบพอดี หยิบเอาอัตลักษณ์เชียงใหม่มาผสมผสานกับงานดีไซน์ บวกกับความเป็นครอส ในคอนเซป Luxury by Desire ที่ไม่เพียงใส่ใจในเรื่องการออกแบบสถาปัตย์เท่านั้น แต่ยังใส่รายละเอียดในทุก ๆ เซอร์วิสตลอดการเข้าพัก 🍫Warm Welcome ด้วยไอศครีมกะทิและชอคโกแลตสกรีนชื่อเรา 💤Good Night เซ็ทผ้าปิดตา-เอียปลั๊ก ขนมและชา 🥐Good Morning บับบลีย์เบรคฟาสก์พร้อมสปาร์คกลิ้งไวน์ 🥰Good Bye กรอบรูปและภาพถ่ายเก็บความทรงจำดี ๆ เป็นที่ระลึก 🥂พลาดไม่ได้กับห้องอาหาร Oxygen Dining Room นำอาหารเหนือมารังสรรค์แบบไฟน์ไดน์นิ่งในสไตล์ฝรั่งเศส เหมือนได้ Explore ในทุก ๆ จานที่มาเสิร์ฟ ช่วงค่ำเต็มทุกโต๊ะ การันตีความปังได้เป็นอย่างดี และยังเป็นห้องอาหารเช้า กลาสเฮ้าส์บรรยากาศดีในสวนอีกด้วย กับหนึ่งใน Signature แบรนด์ Cross Bubbly Breakfast เสิร์ฟสปาร์คกลิ้งไวน์รับวันใหม่แบบสดชื่น พื้นที่ส่วนกลางและกิจกรรม สระดาวระยิบระยับยามค่ำคืน, รูฟท็อปบาร์, Fitness, คายัคในแม่น้ำปิง Library bar & cafe สนามหญ้า พื้นที่พักผ่อนริมแม่น้ำ พร้อมมุมถ่ายรูปชิค ๆ เพียบ
Xsophiee (10/5): Best choice - Our stay was absolutely perfect! 💕 The room was spotless and had everything we needed. The restaurant was amazing too—great food, excellent service, and such a lovely view! A big thank you to the staff for being so kind and welcoming. We’ll definitely be recommending this place to all our friends and family! 💖
Gogogength (10/5): CROSS Chaing Mai crossed us to happiness. - We've got what we want for our Chiang Mai trip here. Cross Chiang Mai is located right on the Ping's river where you can enjoy the gold sunset time here. Room was spacious and comfortable. Breakfast and Fine Dining Dinner were amazing (We chose Degustation Menu with Chef Jame and we did enjoy them.). All staff service were beyond our expectations. If you guys love to stay in peaceful and nice hotel in CNX. Here is perfect.
petercanada (10/5): Top of the line - The hotel is located just on the other side of the bridge in a quiet environment full of greenery, about thirty minutes walk from the old town. A warm welcome, impeccable service, immaculate cleanliness and tasty, diverse cuisine. The Cross Chiang May is also the starting point for daily attractions. The rooms are spacious and quiet and the rooftop swimming pool is very pleasant through the trees.
alexhL2804KK (10/5): Great hotel, wonderful staff - My fiancée and I stayed in Thailand for 2 weeks at 6 different hotels and this hotel was our favourite. Best bits: - The staff incredible - they were all so friendly and polite without being at all being overbearing. Genuinely the nicest/best/most professional staff at a hotel we've ever stayed at - The room we stayed in was great - we went for the Garden View Suite (which I think is the starting tier room) and it was absolutely lovely. Massive bathroom, nice balcony with a view of the gardens. - Breakfast - so much on the menu to order, all delicious - The pool is stunning - great views of the sunset over the river. It was usually really quiet as well. We always managed to get one of the double sun beds. - Prices of drinks, room service, minibar etc were all super reasonable (Happy hour by the pool was basically all afternoon into early evening, and 2 cocktails cost about £6-8 I think). - We booked direct (which was the cheapest rate I found) which also meant we got an afternoon tea at the restaurant which was super nice. - We enquired about a private driver at about 9pm for the next day, and the hotel got back to us within 5 minutes with a price, confirming pickup could be at whatever time we wanted. The rate was less than I'd seen on getyourguide/viagogo as well. The driver spoke good english and drove us up to Doi Inthanon with plenty of stops around Worth noting - it's about a 20-30 minute walk to the night markets etc. We walked the first night, but it's not a particularly nice walk. We just got Grabs after the first night - it took about 5-10 minutes and cost about £2.00 - £2.50 to get into town/night markets. Would 100% recommend, and would 100% stay here again.
mikehL9475FX (6/5): Family Stay – Mixed Experience - Service: ⭐⭐⭐⭐⭐ Breakfast: ⭐⭐⭐⭐⭐ Afternoon Tea: ⭐⭐⭐⭐⭐ Room Service: ⭐⭐⭐⭐⭐ WiFi: ⭐⭐ (Difficult to log on, only worked in the lobby. The front desk staff kindly connected me to the office network.) Overall, I would rate this hotel as a 3-star experience at best. We booked three rooms (403, 404, and 405) and stayed in Room 403 with a 4-year-old child. The hotel provided a rollaway bed for a reasonable additional cost. The rooms were fairly clean, and turn-down service was excellent. However, the rooms felt somewhat worn, particularly in the bathroom, and the walls were very thin, making it easy to hear noise from neighboring rooms. I highly recommend packing earplugs. Major Issue: Strong Sewage Smell Our biggest concern arose on the first night when we turned off the fan and woke up in the middle of the night to a strong sewage odor. Initially, I assumed this was a common issue in hotels, but our other two rooms did not have this problem. I reported it to the front desk the next morning, and they assured me they would look into it while we were out for the day. Upon returning, the smell had improved slightly but was still noticeable. That evening, however, the odor became significantly worse. We informed the front desk again the following morning. They checked with the manager and offered to switch rooms, but since we only had one night left, we opted to stay. Moving with a young child is not easy. Would I Return? Personally, I would not stay here again. Given the price we paid, there are better options in Chiang Mai that offer a more comfortable experience. Highlight: The Restaurant The on-site restaurant was a standout. We enjoyed the daily breakfast (included with our stay), afternoon tea, and room service. The service was exceptional, and the food was delicious. If you’re looking for a high-end dining experience, I would definitely recommend the restaurant. While the staff was kind and accommodating, the sewage issue, thin walls, and worn-out rooms made for a less-than-ideal stay.
A_new_land_1 (10/5): Tranquil resort in a beautiful location - The overall tranquillity and well-kept nature of the resort is amazing. The location is great, along the river, and our rooms were quiet. We had 2 rooms which were both quite dark and compact, with big bathrooms and a beautiful outdoor terrace. Unfortunately both rooms had a bad smell the whole 3 days we stayed, bathroom drainage or air conditioning maybe. There was a dehumidifier in the room, as well as many pots of damp rid scattered around the room, but neither of these things helped. The staff we encountered were all friendly and helpful, able to understand our requests. Shuttle to the night markets was helpful. We had an amazing breakfast every morning, the buffet options and menu items are extensive with something for everyone. As part of our package we enjoyed a high tea which was delicious and beautifully presented. The rooftop pool is lovely, and gym well equipped. Both were not busy while we were there.
lauravC7657DX (8/5): Peaceful, quiet, beautiful pool suite! - Cross at Chiang Mai was a nice stay. I was in the pool suite. The good things: incredible breakfast and really excellent reception. Both my check-in and check-out were nice experiences. The staff is amazing. From the cleaners to the front desk boys to the restaurant, everyone was very nice and if they couldn’t understand English they would find me someone who did. The mini bar selection is very good and extensive. The bathroom is very large and loved the tub. The private pool was amazing. Turn down service is a really nice touch and in general the housekeeping every day was excellent in my suite. I enjoyed inviting friends over for afternoon tea and sitting outside overlooking the river. Extremely private and quiet accommodation which is exactly what I wanted. The restaurant is very good and their Michelin meals are worth the cost & accolades. I loved the scallops. However, here’s the slightly less positive (all small details, but worth mentioning considering the $$ price tag to stay here). The rooftop pool is nice but the bar up there is filthy. The glasses sitting outside have a green hue and it’s also very messy. Really stood out because the rest of the hotel resort is so nice and cleans. It’s like no one has cleaned the upstairs bar in six months, plus there is no staff upstairs, no music, etc. I think they should consider closing the bar or at minimum cleaning it extensively. The steam room for women is very small and basic. Also there is no sauna (steam and sauna are two different things). The steam room also didn’t work when I tried the first time but a staff member fixed it for me quickly :). The gym is also very small, but that’s not a problem since there’s not many guests. The other thing missing here is ambience. There is a coldness to the resort and it often felt like I was the only guest there. Many shared places, restaurant and bars were mostly empty, which is very noticeable when you’re traveling solo. Overall I really enjoyed my stay and getting some peace! However, if you’re looking for a bustling atmosphere or a more social resort experience this is not going to be the place. I think this place is probably better for couples or weddings where you bring your friend group with you, not necessarily for being solo.
Gregg (8/5): - The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
pingpingjo (10/5): 11/10, Stunning Hotel Amidst Nature Alongside Ping River - We cannot rave enough about this stunning hotel even after we left. It is one of the most beautiful hotels we’ve stayed in. From the design to the A-grade service, to the quiet surroundings along the Ping river, this place warrants returns. Every nook and corner embraces nature and her lush greens with abundant sunlight. You can easily feel you’re in a world of your own at Cross Riverside. Breakfast was good with a succinct buffet spread and ala carte menu. Really happy such a place exists!
danielnG3408FX (4/5): A big deception - In the amenities of the bathroom, the hotel define itself as “design, luxury and style”. Yes, it has an impressive design and style, with an architect project really interesting… but luxury is something that it really doesn’t have it. First, the room, I really had to believe in the bad reviews that I read before the vacation: really small (and we didn’t book the basic one, but in fact the deluxe), darkness (even with all the lights turned on) and with a vibe very cold. The room is really strange… even during the day, the room is too much dark and is not pleasant to stay in it. By the way, what a rocky bed; to sleep on it was really a challenge, which provide me 3 bad nights of sleep. The food and restaurant: again, the concept of “design, luxury and style”, since the place is beautiful, but with a poor lack of food, nothing really delicious and with most part of the staff not speaking English, what took difficult to order sometimes. The hotel itself is, as registered, a building with design and style.. even in the restaurant, where they use some kitchen utensils very stylish, the food is really disappointed. So, if you what to have some great pictures of your vacation, and don’t care of the quality of sleep and room, this is the place. By the way, at least we had one nice memory from the hotel: Moth, a really attention and kindness staff member from reception, which tried a lot to make our stay more special.
darinab766 (10/5): Super nice, recommended! - Their service was exceptional with friendly and smiley staffs as well. They had this very refreshing welcome drink and a nice surprise when you check out. The food was also great and the view of the hotel is nice even with the rain and gloomy atmosphere. The room is clean and cozy. Absolutely would recommend!
sua882 (10/5): Good stay - Good experience. Enjoyable, quiet environment. September raining season, unable to experience kayak and bicycle services. Breakfast is fantastic and tasty with mountain river view. Nearby with various restaurants, walking distances. Friendly staffs.
jaewon (10/5): - 아이랑 함께하는 여행이였는데 불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.
Richard (10/5): - The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Weiqiong (8/5): - This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.
Magnus (10/5): Probably the best hotels in northern Thailand. - What a fantastic breakfast. One of a kind! The service was extraordinary and help was there instantly. This hotel didn’t have a lot of rooms so it felt so calm and clean. So if you love to be surprised by good food or standard, well here you go! Enjoy.
Chunyang (8/5): - 整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。整體來說，還是很適合嘗試來住看看
Verified traveler (10/5): - Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Evan (8/5): - The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Verified traveler (10/5): - สถานที่สงบ สวยงาม เหมาะแก่การพักผ่อน
Jillian E (10/5): - We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
claudia (10/5): - Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.
Verified traveler (10/5): Recommend for the Riverside district - Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Verified traveler (8/5): - Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.
Verified traveler (8/5): - Everything is good! Staffs, restaurant, pool... But the air conditioner needs to clean the filter as it is a bit smelly. Better if they have aroma diffuser at room.
Verified traveler (10/5): Exceptional Hotel & Staff - Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
Verified traveler (8/5): - 知名度が低いからタクシーで行きがわからない！
Chun Ting (6/5): 地點不便利，有蚊子 - 具設計感，每個角度都美，不知道為什麼房間感覺潮濕，冷氣不是太冷就是太熱,無法調到合適的溫度，我們住一樓，蚊子很多，近房間就先打了2隻。最加分的是 oxygen 的美食和服務。泳池在裝修沒有很美。
Éric (10/5): Superbe hôtel - Super à tout point de vue
Verified traveler (10/5): - 工業風設計，十分型格。位於河邊，環境幽美。設有天台泳池及酒吧，合游泳曬太陽。酒店內的Spa有套餐價，價錢不錯。只是地點比較差一點較偏遠。由於近河，較多蚊蟲。
jeehye (10/5): Calm seclusion fits - Although tiny ants kept coming out from the wooden furniture, the management took care of it with best effort. The location is good to seclude yourselves in the pool and hotel, but you can always use grab to the old town or riverside restauranrs with good views. Oh, the restaurant is run by a Michellin star winner chef.
JUN YOUNG (10/5): 최고였습니다 - 와이프와 아이와 함께 매우 편안하게 보냈습니다 조식이나 서비스, 친절도 모두 최고였으며 카약과 자전도 이용 또한 무료로 매우만족합니다 유일한 단점은 중심가에서 조금 떨어진 위치였는데 무료셔틀을 통해 잘 이용하였습니다
Anthony (10/5): Loved it! - Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
CHEN CHOU (10/5): Everything is wonderful - Everything is wonderful. We had a good time in here. I think this hotel is the only choice when tourists come to Chiang Mai.
Verified traveler (10/5): - Beautiful hotel with very friendly and helpful staff!
Verified traveler (10/5): - บรรยากาศดี อาหารเช้าเยี่ยม ห้องพักใหม่ นอนสบาย พนักงานให้บริการดีมาก
Tom (10/5): Beautiful resort style setting on the river. - Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!
Verified traveler (10/5): Pleasant stay at this beautiful hotel - Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.
Peter (10/5): Absolut Top - Great in all aspects, service, quality of food, friendliness of staff, location, design and ambiance, you name it. Ewan has built a great Team and Nicolas is not only a great Chef but also a funny guy! All great, we will come back for sure!
Verified traveler (10/5): - Must dine in the Oxygen Dining Room, a fabulous experience
Verified traveler (8/5): Serene Riverside stay. - Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.
Verified traveler (8/5): - Nice design & peaceful environment. Well trained staffs
Air (10/5): - nice location great service minded staffs a bit expensive comparing to facilities
Verified traveler (10/5): - Lovely new hotel with great restaurant. The setting and food at breakfast was especially nice, sitting outside by the river. we had a river view room which was really spacious and the decor was really cool. Staff are excellent and well trained. Definitely recommend this hotel.
Verified traveler (8/5): - the fine dining was good value for money. the room is pleasant. very important that the manager listened to our request to improve the breakfast quality. Thanks to accept our late check-out due to my sickness.
Hui Wen (10/5): - 放假有點小，早餐還不錯就是口味一般般
Huijoong (10/5): - very new and sophisticated perfect hotel for enjoying holidays for myself nice pool, nice breakfast, nice building and ambience room has spacious bathroom(no tub) and geneva bluetooth audio(nice!!) all the pictures in this site is real ^^
Verified traveler (10/5): - Comfortable vibe. Friendly service. Excellent restaurant.
Verified traveler (10/5): - Best experience with nice design and good architeture. Also restaurant is awsome at breakfast.
Verified traveler (8/5): - Free shuttle service! Relaxing as limited guest rooms only
Verified traveler (10/5): 다시 찾고싶은 곳 - 최고의 숙소였습니다. 호텔 내부에는 아쉬울 점 없이 모두 최상으로 관리되어 있어서 좋았어요 . 직원들도 친절했고, 특히 수영장 물이 굉장히 깨끗해서 좋았습니다. 다만 호텔 앞 길이 상당히 좁고, 슈퍼등이 없으므로 간단한 스낵을 시내에서 사가지고 가는 것도 좋을 것 같아요. 물론 미니바가 있지만, 종류가 제한적입니다.
Salinee (10/5): - Very friendly & well-trained staff, they know what a loyal guest want without making any request. The resort is nice & clean, with a spacious bathroom and a capsule coffee maker in room. The best part is they have a very personalized-welcome to a loyal guest, very impressed.
Verified traveler (6/5): 깨끗한 리조트이나 아쉬움이 많은. - 강 옆의 고급 리조트로 룸이나 호텔 내부의 청결도 서비스가 훌륭했으며, 핀강에서의 석양이나 호텔 옥상의 수영장에서의 야경은 좋았다. 조식도 서빙과 뷔페가 혼합된 형태도 훌률했다 . 그러나 위치적으로 관광지들과는 떨어져 있어 경관의 아름다움으로 감수해야 하는..:) 기대가 컸던 탓일까....다른 지역의 리조트들과 비교하여 부대시설, 레스토랑, 리조트 내 액티비티 등 프로그램들 등이 좀 부족함을 느낄수 있었다. 호텔 셔틀은 썽태우이니 참고하시기를....
Anthony P M (10/5): Chill-tastic!!!!! - Place is extraordinary. The red delight is a delight for sure. Pick up and staff fantastic from first experience. Breakfast, pool and gym great. Room huge and with everything we needed for a chill away from home. The staff, led by Ewan, was fantastic and helpful. And he personally makes the effort to come and engage with guests over breakfast. We had three days of good steers from him on where to go and three great days out on the back of that advice. Don’t miss the trip to Doi Inthanon. Really good. And do the walk. Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.
Verified traveler (10/5): Relax and be taken care of - This resort is a sea of tranquility. It’s intimate, so you’re not surrounded by the hubbub of activities. Service is impeccable, our every need was catered to, even providing the opportunity to wash up in the fitness room showers before heading off to our flight. The resort is not near the center of town, but a free shuttle is provided. The restaurant onsite is excellent, so you can just cocoon up here and not go anywhere if you choose.
Kulwathu (8/5): - Happy กับทุกบริการ ยกเว้นแผนก Reservation
dan (10/5): 物超所值 - 值得去住
siu tak (8/5): 👍👍👍 - 👍👍👍
Caz (8/5): Hotel good restaurant trying to be too clever. - Hotel was well appointed and set in a beautiful location. Restaurant was trying to be Michelin style which was not needed and did not work because there were obviously not the skills to achieve and the results did not serve the needs of the guests.
Mishel (10/5): Beautiful designed hotel by the river - That was our first time in Chaing Mai, We travelled to Thailand to celebrate our Honeymoon and We had a wonderful welcome to the Hotel, the Stuff, Managment and the Food were exceptional. Everyone were friendly, caring, even the Chef made sure we were satisfied with our meals, which were amazingly creative and delicious. The design of the Hotel and the view of the river at breakfast and at evenings added a lot of pleasure to our visit. Thank you so much for giving us such an amazing memories of Chaing Mai we would recommend your Hotel at any time. Sincerely, Mishel E. CA, USA
Amy (10/5): The staff make the difference - We were among the first guests to stay at this brand new hotel as we arrived on its opening day. That being said, parts of the hotel were not yet completed, there was still some construction going on, so we didn't get the full experience, but the staff certainly did their best to make our stay extremely memorable. The hotel has a beautiful tucked away setting on the side of the Ping River. It is not in the hottest parts of town which makes it a nice, quiet sanctuary, but it is quite easy and convenient to get anywhere. The Michelin Star restaurant Oxygen was delightful. Of course, the food was excellent but it is really the staff that make it worth it. Dinner in the best restaurant in the world can be ruined if the staff and service are disappointing. The team here was friendly and attentive and really made us feel welcome (despite having to work 16 hours a day). Overall, the hotel itself is without any fault but the staff are what makes it really shine. From the welcome, to housekeeping, to the pool bar, to the concierge, bell team and front desk team, to the same Oxygen staff that greet you for breakfast in the morning and serve you dinner before bidding you good night, to Ewan, the hotel manager who asks you about your day every day, this team is the best in the world and I have never felt more welcome.