Balay Paragua

Location: Lisang Street, Barangay Maligaya, Palawan, El Nido, ph

Star Rating: 1 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 12:00 PM - 01:00 PM

Check-out: 01:00 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Luggage storage
• Safety deposit box
• Ironing service
• Massage services
• Board games/puzzles
• Shuttle service (additional charge)
• Allergy-free room
• Kid meals
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Housekeeping on request
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard Twin Room with Mountain View

  The twin room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Deluxe Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room is furnished with a desk and a seating area and features air conditioning, a tea and coffee maker and mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Standard Twin Room, 2 Twin Beds, Non Smoking, City View

  2 Twin Beds

  161-sq-foot soundproofed room, balcony with mountain and city views

  
  

  Layout - 15 bedrooms

  Relax - In-room massage available

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Shower, slippers, and free toiletries

  Practical - Safe, desk, and iron/ironing board (on request)

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room massage available
  • Bedsheets provided

• Standard Double Room, 1 Queen Bed, Non Smoking, Courtyard View

  1 Queen Bed

  161-sq-foot soundproofed room, patio with courtyard views

  
  

  Layout - 15 bedrooms

  Relax - In-room massage available

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Yard, safe, and desk

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bidet
  • Daily housekeeping
  • Yard
  • Blackout drapes/curtains
  • In-room massage available
  • Room and bed type depend on availability check-in
  • Bedsheets provided

• Family Room with Terrace

  The spacious family room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Double Room with Mountain View

  The double room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

• Deluxe Double Room with Balcony

  The double room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Additional toilet
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Bidet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Flago (2/5): -
• Mara (7/5): -
• Abad (10/5): Affordable and comfortable stay - Affordable Clean Privacy Great staff None
• Tomas (9/5): -
• Irazabalbeitia (7/5): Calidad - precio muy bien - Buena ubicación, cama cómoda, aire acondicionado y ducha muy bien. El poco espacio para dejar las maletas y cosas.
• Max (9/5): -
• ALBAN (2/5): - La gentillesse du personnel rien à dire. L'emplacement aussi en plein centre Le logement. Moisissures, humidité, odeurs épouvantable, punaises de lit, cafards dans la chambre. Vue montagne inexistante. La pire chambre que j'ai jamais vue .... Douche au dessus des toilettes et des interrupteurs ... Plus jamais.
• Colette (8/5): El nido est magnifique! - La situation Aucun produit de toilettes fournis, pas de sèche cheveux, chambre et sdb mérite d’être rafraîchies! Bruyant jusque tard le soir
• Oscar (7/5): - La ubicación el tamaño del dormitorio El tamaño del baño y no muy limpio
• Panda (10/5): - Everything Nothing
• Dorothy (9/5): Great value for the money. - The room was basic, very clean and quite even in a noisy neighborhood. Diane, who was in-charge was very friendly and helpful. The breakfast was a basic breakfast - fruit, egg, toast or pancakes. Well cooked. Coffee was instant and available 24 hours a day. Location was near to the beach, shopping and restaurants. Laundry services were right across the street. all was good
• Abbie (7/5): Convinent. - Very central to the centre of El Nido. Perfect stay for us as we were travelling on a budget. Did need to sleep with a mosquito net as I wasn’t sure how well the doors/ windows were for keeping them out. Be aware that in a room for 2 the shower is in the toilet as we didn’t realise this until a few days before. But it wasn’t a problem for us.
• Alina (10/5): -
• Susie (7/5): Wonderful place to stay. - Great location, friendly helpful staff. Rooms were quite small.
• Amanda (8/5): - Friendly Staff Easy to walk everywhere Delicious restaurant accross the road - Pongs Pares. Free English tea, coffee and drinking water 24/7 Strong Air Conditioning Hot water shower Gave more soap/shampoo/tp when we needed it. Good bidet.
• Manuel (1/5): Igene pessima. - Soggiornare in questa struttura è stata un'esperienza purtroppo segnata da profonde criticità, che mi preme segnalare per onestà intellettuale verso i futuri viaggiatori. ​Il primo aspetto riguarda la configurazione degli spazi. La camera era stata pubblicizzata con una superficie di 24 mq, una dimensione che avrebbe garantito un certo comfort; tuttavia, la metratura reale è risultata essere drasticamente inferiore. Questa discrepanza tra quanto dichiarato in fase di prenotazione e l’effettiva vivibilità dell'alloggio solleva dubbi sulla trasparenza della proposta commerciale. ​Notevolmente più grave è la questione relativa al rigore igienico. Ho riscontrato una presenza pervasiva di insetti, in particolare scarafaggi, non solo all'interno della camera ma distribuiti nelle aree comuni dell'intera struttura. È evidente che gli standard di pulizia e manutenzione siano attualmente insufficienti a garantire un ambiente salubre e decoroso. ​L’unica nota lieta, che merita un sincero riconoscimento, è stata la gestione umana. La titolare si è dimostrata una persona estremamente ospitale, gentile e disponibile. È un vero peccato che tale spessore professionale e calore umano non siano supportati da una struttura all'altezza delle aspettative e delle tariffe richieste. ​Spero vivamente che la proprietà intervenga con una disinfestazione profonda e una revisione delle descrizioni fornite online, per allinearle alla realtà dei fatti.
• Manuel (1/5): -
• Heiner (9/5): - Kurzer Weg in die City. Das Personal ist super freundlich und hilfsbereit. Da fällt mir spontan nichts ein
• claudia (6/5): - La ubicación es excelente. Las instalaciones eran un poco anticuadas. Tanto el aire acondicionado como el ventilador hacen mucho ruido.
• Leah (8/5): -
• Cary (8/5): Werde ich wieder buchen - Schönes großes sauberes Zimmer. Personal sehr freundlich, nett und hilfsbereit. Gute Lange Nichts
• Nestor (6/5): Demasiado caro para lo que es - Buena ubicación, cama grande y cómoda. Buen aire acondicionado y ventilador adicional. El inodoro estaba siempre atascado, por lo que tenía que avisar en recepción para que vinieran a desatascarlo. Entiendo que es un problema extendido en El Nido, pero igualmente es desagradable. La conexión WiFi era mala, no llegaba dentro de la habitación. El desayuno eran 2 huevos, 2 trozos de pan dulce y un plátano, demasiado básico.
• Sagar (10/5): - Great location and amazing breakfast
• Remi (9/5): - Le personnel était hyper gentil, ils ont contribué à rendre notre séjour encore plus agréable!! le petit déjeuner était aussi super
• Rudy (4/5): Great location, overpriced and no comfort. - Stuff member carer was so sweet and helpful when needed. Cockroaches, mosquitoes, tiny bathroom/toilet, toilet smells very bad and does not flash down properly. Breakfast was rice was 3 small pieces of seasoned chicken and a small sunny side fried egg, sachet coffee or tea bag.
• Ly.Reginali (7/5): -
• Tonciu Cristian Ciprian (9/5): Recomand - Recomand cu încredere raport/pret calitatea foarte buna , stafful locatiei extraordinar nota 10 ,Locatia in sine este foarte bine gandita SI cu atenție la detalii,ai o terasa din lemn un poti sta seara elegant. Camerele sunt mici dar isi fac treaba fara probleme .Locatia este foarte bine situata este la 5 min de mers spre plaja principală plus CA de acolo pleaca SI majoritatea companiilor cu excursii pe apa. Orașul este mic deci ai o concentrație de magazine mici deschise pana seara târziu. Primul aspect, SI deja este o necesitate in 2026 nu doar un moft lipsa frigiderului in camera s au macar la comun tinand cond CA temperatura este in jur de 35-40 grade,in opțiune delux ai frigider dar daca camera este rezervată,este ceva extrem de rau sa nu poti tine ceva la rece macar unul comun pe fiecare etaj SI rezolva problema . Un pic de atenție la mobilier SI dus sunt bine. Iar al treilea aspect Wi-fi este ceva rau desi este de la Star Link .... Ceva extrem de rau.
• Lucrezia (9/5): Piacevole - Posizione centrale , gentilezza dello staff, colazione basic Rumore della sala colazione
• Angelina (9/5): Perfect location, staff and Breakfast! - The staff were very kind and welcoming. The receptionist was extremely polite and helpful the entire time. In the morning, when you sit down for breakfast, you make your own coffee and she brings your breakfast to the table: pancakes with maple syrup and butter, a slice of toast, an egg, and a banana — perfect to start the day! The location is excellent, just a few steps from the main street and surrounded by restaurants. The bathroom also had great water pressure and a hot shower, which can actually be hard to find in this area! All good!
• Clinton (8/5): - The location of this bed-and-breakfast was excellent. It was a great value for the money. We would stay here again. Just wish the breakfast had a little more protein options. I don’t need eggs.
• christophe (1/5): Cauchemar: à fuir !! Taudis lamentable - L’emplacement Le calme globalement Eau tiède et chaude à disposition et café soluble (pas d’eau froide) Rince-pied Frigo Gentillesse de la dame à l’accueil mais dépassée Decoration datée Propreté globale infâme(divers insectes: fourmis, moustiques, cafards) Hygiène literie (punaises de lit!!!!): j’ai déposé plainte au service d’hygiène municipal (photo de mon dos) Drap déchiré (photo) Location de scooters à l’hôte via un prestataire défectueux et dangereux(roue avant) Odeur nauséabonde de la salle d’eau Porte de la salle d’eau cassée Porte de la douche rouillée Plafond fendu Peinture de la chambre vieille souillée Prises électriques défectueuses et dangereuses Pas de coffre-fort (bien que visible sur la photo de l’hôtel) Vue montagne déclarée et obturée par des autocollants (photo) Lumière de la salle de douche toujours allumée éclairant la chambre en permanence via l’aération de la porte communiquante La surface de la chambre double de 12 m2 et 24m2 annoncés et vendus!! Petit-déjeuner basique sous plastique ! Étendoir rouillé Rapport Qualité / Prix déplorable Manager non présent ! J’ai toutefois réussi à obtenir un remboursement potentiel au prorata temporis (4/6 nuits) que j’ai décliné faute d’hôtel disponible sur El Nido !
• Miranda (6/5): - Tiene muy buena ubicación!!! El baño huele mal
• Rose Ann (10/5): They are very helpful especially I came only with DIY, I approached the staff "Ate"for Island tour and Van tr -
• Joanna (5/5): Nie polecam - Lokalizacja oraz pomocną obsługa Pokój: stary, zaniedbany, ślady wilgoci na ścianach, okno wychodziło na podwórze więc nie można było odsłonić zasłon. Śniadanie bardzo ubogie: jedno ze jajko sadzona, dwa naleśniczki i banan.
• Côté (10/5): - La gentillesse de la proprio et l’emplacement Rien
• Mehringer (8/5): - Terrasse und gute Lage Enge Räume
• Dafna Kimhi (1/5): -
• Piotr (10/5): Dziękuje za milą goscine - Lokalozacja, pyszne śniadania, przemiła pbsługa hotelu, kawa, herbata dostepna caly dzień. W dniu wyjazdy o przyjechal zarezerwowany przez obsluge tuk-tuk, dostaliśmy zapakowane sniadanie (dostepne od godziny 7-mej). W pokoju klimatyzacja.
• Anne Palma (9/5): - inside the town, easy access nothing
• Ruben (9/5): Excellent value for money - Location and woman who run the hotel is very very kind. We have booked all the tours with ger and also the scooter. The problem of the toilet flush, you need to do it with a bucket of water like in many other hotel in El Nido. Shower was really good
• Jeroen (9/5): -
• Stefanie (8/5): - Top Lage Wenig Platz
• Dahan (8/5): - הוסטל חמוד ממש במרכז, החדר ממש טוב בהשוואה לשאר המקומות באל נידו, יש מים חמים והבעלים של המלון ממש חמודים, מצעים נקיים. ממש ממש רועש מהכביש, החדר שלי היה למטה והיה מלא רעש שהפריע לי הרבה פעמים לישון. השקעים הם שקעים שלא מתאימים לתקע של ישראל אז צריך מתאם… בכללי מקלחת ושירותים ממש ממש קטנים
• Raluca (9/5): - We sytayed for 11 nights. Perfect location close to the main street, bars and restaurants. Quiet spot There were days when we had to ask the host to clean the room. There was no schedule to it
• Philippe (1/5): A fuir - Uniquement l'emplacement L'insalubrité de la chambre, la saleté et les toilettes qui ne s'evacuaient pas.
• Kyle Patrick (8/5): -
• Martin (8/5): - Ubytování jsme si rezervovali na poslední cvhíli v den příjezdu. Skvělý personál. Příjemné prostředí. Dobrá dislokace. Personál ochotný pomoci s dopravou a výlety. Hlučná klimatizace. Velké množství mravenců.
• Joaba May (1/5): - Staff Bathroom
• Joaba May (4/5): We moved to a different location. Because the toilet won't flush. - The staff are nice. The toilet will not flush well.
• Valsorine (8/5): - Bien situé Petit dejeuner pas fait sur olace, pas chaud
• Guy (4/5): Not good. Very disappointing - Not nuch Poor internet connection, double booking, very rude owner Not goid
• Vanessa (9/5): -
• Victor (7/5): -
• Agostina (8/5): -
• Omar933 (10/5): -
• Josep (9/5): Be - El personal Presion agua ducha
• Mounaim (9/5): Très bon sejour à El nido - J’ai vraiment aimé cet hotel, il ressemble énormément à El nido dans sa décoration. Du premier jour que je suis rentré à cet hotel je me suis senti apaisé. L’hôtel est vraiment propre et la gestionnaire prend un énorme temps à bien nettoyer les couloirs. L’emplacement est stratégique et à 3 minutes à pied de la plage d’el Nido Rien
• Zsuzsanna (5/5): - The central location and the friendliness of the staff almost made up for the "quality" of the facilities. There was both aircon and fan in the room and they have coffee and water refill. The shower is literally on top of the toilet seat so count a few hours between your shower and using the bathroom again. The walls are not only paper rhin but bad quality too, if you are on the ground floor you not only hear, but feel every step above you, the building structure resonates (even though your earplugs at night).
• Björn (8/5): -
• Candice (9/5): -
• SUDRIEL (10/5): - Alojamiento sin grandes pretensiones, que cumple su función. Habitación de tamaño medio con baño privado, todo limpio. Se puede elegir entre dos opciones de desayuno, que es básico (pero para empezar el día es correcto) El café lo puedes comprar en la cafetería de Rizal St. A destacar la amabilidad y disposición de la responsable del alojamiento
• Borivoj (7/5): -
• Paula (9/5): Para repetir - Está en una buena zona, cerca de las calles principales pero sin todo el bullicio. La dueña es muy amable, siempre pendiente de todo. Un día buceamos y nos preparó el desayuno antes de hora, otro nos los preparó para llevar porque teníamos que salir muy pronto al aeropuerto. También nos reservó un triciclo para ir al aeropuerto. La ducha está justo encima del wc. En muchos alojamientos de Filipinas es así, pero personalmente no me gusta porque se queda todo mojado.
• Traveller'69 (8/5): - Nice people running the hostal Quiet location mid center, near beach pickup point for boattours
• CHERONNEAU (10/5): - La personne à l'accueil était adorable Petit déjeuner correct Chambre et hôtel très propres. Localisation parfaite. Centrale et silencieuse à la fois. Nous avons adoré notre séjour. Rien.
• Elay (9/5): -
• Maxime (9/5): Bon emplacement - Nous sommes arrivés avec 2 jours de retard à cause de l’annulation de notre ferry depuis Coron. Balay Paragua nous a logé dans un bâtiment annexe qui leur appartient : Mariela Hostel. Tout s’est bien passé
• Christian (9/5): Great opportunity for a stay in El Nido with perfect location & welcoming people - Outstanding atmosphere in the wooden hotel or Balay Paragua, Personal was always very friendly & helpful as well as available 24/7. The room was very comfortable & the location perfect to explore El Nido & the surrounding areas with small walking distances. Highly recommend the stay at Balay Paragua. n/a
• Jiří (10/5): Perfect romantic stay - Clean Window Strong AC and fan for nice sleep Perfect breakfast, everyday something new Offers all the tours + scooter It was romantic wake up every morning for tasty breakfast and coffee on the balcony with sun shinning. Free water and coffee We loved our stay here
• Álvaro (5/5): - El lugar está bastante bien situado y la gente es amable. No suelo criticar los lugares a los que voy porque tampoco pago mucho y me adapto bien, pero es cierto que deberían de revisar este lugar porque hay demasiadas cucarachas por todos lados..
• Bartosz (8/5): -
• Emeline (8/5): -
• Catherine (9/5): -
• Warszawska (8/5): - Lokalizacja jest dużym plusem Zamieszanie przy zameldowania.Rezerwowalismy pokój z balkonem jednak nie byl dostępny. Dostaliśmy inny. Obsługa bardzo miła i pomocna (Mogliśmy zostawić bagaże do przechowania) Ogólnie polecam.
• Chiara (8/5): Tres bien - L’ensemble était très bien. Bon rapport qualité prix. La gentillesse du personnel ! ☺️ RAS
• Mauro (8/5): - Was good value for money -
• Lars (8/5): -
• Youssif (4/5): -
• Earvin Renzo (9/5): Great for a budget-friendly trip! I’d love to come back here again. It’s definitely worth checking out. - This place offers excellent value for money. The staff is incredibly accommodating, and the room and bed are spotless. The bathroom in our unit had an exhaust that wasn’t working, but it’s not a big deal.
• michel (8/5): A conseiller - Bien centré. Propre et sympa Présence à la teception Les chambres du rez donne sur le hall du pt déjeuner La clim un peu bruyante
• Silvio (8/5): -
• Remedios (8/5): - Location is superb
• Margux (7/5): Bien pour quelques nuits - Bon emplacement, personnel au top, toujours au petit soin pour les clients merci à eux ! Petit déjeuner complet tous les matins. Douches sur les toilettes, pas très confort, toilettes bouchés souvent à cause des inondations et chambres mal insonorisés on entend tout.
• Gaetano (1/5): Definitely would NOT recommend - Pretty much just the location which was near the center. It says here the deluxe double room was 24 squared meters. Not true at all, it’s a hole of at maximum 4 squared meters. You cannot even move into the room and you certainly cannot even open one cabin bag.
• David (10/5): -
• Boudien (9/5): Would stay here again! - Lovely friendly staff and very clean! Great location and good value for money. Beds were comfortable and the accomodation was very clean
• christian (10/5): - L'hôtel est très bien situé. Nous y étions pendant le passage du typhon et l'hôtel est sécurisé. Personnel au petit soin, nous recommandons à 100%. Grand merci à toute l'équipe vous êtes adorables !!! Rien.
• Antoine (10/5): -
• Rowena (8/5): Nov 2025 trip - Malapit sa lahat... walking distance sa lahat .. not too crowded ang street, tahimik ang place, simple na comportable ka ... ok ang aircon and may electricfan din sa room, malinis and room pati labas .. over all very satisfied No cabinet kahit maliit lang wala
• Ilai (9/5): -
• Ilai (9/5): -
• Ilai (9/5): -
• mercier (9/5): -
• Alyzza Marie (8/5): -
• mercier (8/5): -
• Ricardo (9/5): - Location, hosts are friendly and hospitable. Toilet doesn't flush well.
• Ricardo (9/5): - Location, hosts are friendly and hospitable. Toilet doesn't flush well.
• Rodríguez (3/5): Unfair and inflexible policy - The property it’s okay but I had a bad experience. My boat trip was cancelled and I asked if they could move my booking to the following day. They refused, saying the payment was online, even though in a similar situation another hotel was kind enough to change my dates without any problem. It wasn’t my fault that the trip was cancelled, but they didn’t want to understand and just kept my money, leaving me without enjoying the night I paid for. On top of that, I had booked a room with “mountain views” and was given what seemed to be the worst room: no real window, just a glass wall with hardly any natural light. Overall, a very disappointing experience.
• Sudra-Biernacka (8/5): -
• Anastasiia (6/5): - Удобное расположение, есть вентилятор и кондиционер. Самое дешевое жилье в зоне отправления на экскурсии и у него единственного наверное хороший Wi-Fi. На этом все) В условиях кочевничества очень важно, чтобы стоимость жилья соответствовало качеству и счёт не выходил как за полноценный отпуск. Отель не соответствует качеству. В других странах за эту стоимость можно взять уютный номер с бассейном, а не ремонтными работами в округе и отключённым светом. Унитаз не смывает воду, сотрудница отеля показала, что нужно набирать воду в ведро и выливать в унитаз, по-другому никак. Но! это по прежнему самый лучший номер, на который вы сможете рассчитывать в Эль-Нидо. Остальное все дорогое.

Photos