The City Suites

Location: Atakent Mahallesi,Akdeniz Caddesi,Muammer Aksoy sokak,No 4, Istanbul, tr

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Fax/photocopying
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Hammam
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Invoice provided
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Japanese garden
• Garage
• Health or beauty spa nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Double Room with Balcony

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a safe deposit box as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Bidet
  • Linen
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Loft

  1 Double Bed

  172 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - LCD television with satellite channels

  Food & Drink - Free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, free toiletries, a hair dryer, and towels

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Soap

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room

  The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room's kitchenette, which features a refrigerator and an electric kettle, is available for cooking and storing food. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a seating area as well as garden views. The unit offers 1 bed.

  Max Occupancy: 5 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Dining table
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Bottle of water
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• ELMA (7/5): -
• John (10/5): - Harika iletişim hızlı işlemler teşekkürler ekip !
• Yanik (9/5): -
• Ahmed (10/5): -
• Safiullah (8/5): - This spot nice and quite but away from tourist area downtown. Friendly stuff but we always had reception/wifi was terrible.
• Mohammad (10/5): -
• Louise (5/5): -
• Emin (7/5): -
• Oktay (1/5): Würde es keinem empfehlen - Garnixhts Reinste Katastrophe
• Tunahan (10/5): -
• Raffaele (1/5): -
• Olton (1/5): Bad -
• Süleyman Hilmi (2/5): - En kısa bişey söylicek olursam Havlu resmen pisti ruj lekeleri vardı
• Hayek (1/5): Worst placed I stayed in Istanbul so far - They gave me a smaller room than the room I booked, they said this is the only available. Room was small, furniture is old, you can hear the flashing of other toilets in the room every time any one use it. I booked and paid for two nights, but I had to leave after one night.
• Hussain (6/5): Pleasant - It is ok, but it can be better
• Abena1605 (3/5): Clean rooms but lack basic amenities - Like: the staff at reception were very friendly and helpful . The location was close to my hospital and convenient. Decor very nice. Rooms were always clean . Housekeeping was efficient. Dislike : the restaurant advertised on booking.com was closed and this isn't highlighted when you book. In addition , the room did not have a kettle. I was informed it was government rule not to have a kettle in the room, which I found bizarre as I've stayed in so many hotels in Istanbul and never been told this. There was 1 kettle shared amongst all hotel guest and always had to go downstairs at reception for just a warm drink. The vents within our bedroom was set between 24-30degrees. Meaning on warm days or nights , we couldn't have an AC on. When asked to change this, we were told it couldn't be changed until warm summers. Not sure I will be booking it again.
• Stephanie (6/5): Pleasant -
• Mikheil (9/5): Nice hotel away in a quiet residential area - It is a nice hotel, rooms have a modern look and feel, the bed was comfortable. Overall a good value for the price. The hotel also has a small but decent spa/sauna/hammam for additional price. The location is rather away from everything if you are a tourist willing to see Istanbul. We were on a medical visit and chose this hotel because of proximity to the clinic. There's no breakfast option even for purchase. The hotel's restaurant was closed. Also, I should note that the rooms are not very soundproof as we could hear a couple having sex in another room. 🙈
• Sean (7/5): Bed and roof over my head. - Nice hotel but lacked food offering. Night shift reception man very helpful in ordering me food in.Day reception unhelpful with no alternative to lunch or where to recommend totally wasn't interested bare in mind the hotel in the middle of what can only be described as a housing estate. Lack of food offering
• Suna (4/5): - Maalesef otelde tadilat varı. Trivago kahvaltı dahil diyordu. Ancak konaklamada kahvaltı yoktu. Otelin klima sisteminde bir sorun vardı. Çalışanlar çok zariflerdi. Destek olmaya çalıştılar ancak pek iyi bir konaklamaydı diyemeyeceğim. Otelin konumu iş yerime yakın olduğu için çok iyiydi.
• Mohammod (8/5): Very good -
• Nicole (6/5): - Restaurant alle geschlossen, kein Hinweis dazu auf der Website
• Hüseyin Hilmi (2/5): - Die Lüftung auf dem Flur ist so laut und gibt komische Töne von sich. Daher istein erholsamer Schlad im Zimmer unmöglich. Eine Abhilfe wurde nicht geschaffen. Man wurde nur mit verschiedenen Ausreden hingehalten.
• Deniz (6/5): - Odalarda ses yalıtımı yok ve yan odanın duş sesine uyandım
• Verified traveler (6/5): Çatı katı odası çok küçüktü - Çatı katında konakladım. Oda inanılmaz derecede küçüktü. Kabin tipi bavulu açtığınız zaman geçecek yer kalmıyor. Aynı şekilde duşa kabinde oldukça dardı. Oturup çalışmak için (laptop ile) bırakın odayı otelde bile bir masa olmadığını belirttiler. Hotels.com un anlaşmalı odası bu şekilde olabilir. Çatı katı tercih etmemek gerekiyor. Personeller yardımsever ve ilgililerdi.
• Verified traveler (4/5): - Öncekle oda çok küçük ve pisti mini buzdolabı çalışmıyor bozuktu. Klimanın kendine hayrı yoktu kesinlikle değişmesi gerek. Oda temizliği istedik olan çarşafları düzeltmişler sadece ne yeni nevresim nede yeni havlu verildi. Fiyat performans desem bu fiyata çok daha iyi ve temiz yerlerde bulundum. Tavsiye etmiyorum.
• Mehmet Turgay z (8/5): - Good rooms and good location
• Ricky (10/5): - Staff was professional and courteous, rooms clean
• William (8/5): Great staff and good value ... we'd happily stay again. Thank you Team City Suites! - The front desk staff were all friendly, helpful and happy to speak English when needed. Special shout out to Eda in the restaurant for her delicious breakfast plates and great service! Our deluxe room was clean and spacious with a really comfortable bed and great shower. Akdeniz Parkı was next-door, with its beautiful trees, flowers, a man-made waterfall, walking/running track and fitness equipment. We chose City Suites due to its proximity to friends in the immediate neighbourhood, but it's only a 5-10 min walk to a bus stop with service into Kadikoy or to Canpark, Meydan and Buyaka shopping centres. Ideal for leisure and business travellers who appreciate good-value-for-money. Given we had a longer stay (we extended to 7 nights), some more hanging/drawer space for our clothes and more hooks/rails or a clothes rack to air or dry towels and clothes would've been appreciated.
• Mustafa (8/5): İDARE EDER - Genel olarak güzel bir otel ama resepsiyon çalışanların hiç müşteri memnuniyeti gibi bir durumları yok.Bardak istersin yok derler sandalye istersin yok derler.Sınav sebepi ile gelmiştik 1 saat geç çıkacağımızı söyledik tolerans sağladılar sağ olsunlar.
• Gamze (10/5): Exceptional - I happened to see The City Suites through a friend's Instagram post. When I needed it, I made a reservation through bookingcom. I was very pleased with the experience I had.
• Ceren (10/5): Exceptional - I happened to see The City Suites through a friend's Instagram post. When I needed it, I made a reservation through booking.com. I was very pleased with the experience I had.
• Gamze (10/5): Exceptional - I had to come to Istanbul for our company's kick-off, and the company arranged the accommodation at The City Suites. At first, I was a bit hesitant because I hadn't heard its name before, but I was very pleased with the experience once I tried it.
• Mehmet (10/5): Exceptional - It has become the indispensable stop for my business trips. A simple, elegant, and clean hotel.
• Sıla (10/5): Exceptional - I will never forget its central location and the support of the staff.
• Elif (10/5): Exceptional - We were very pleased. The room cleanliness and the staff were excellent.
• Abdullah Samet (4/5): - Temizlik çok kötüydü
• Ayşe (10/5): Exceptional - I would like to express my gratitude to The City Suites and its staff. I stayed for 2 days for business, but from now on, I will only choose this place. I loved the sauna.
• Serpil (10/5): Exceptional - I recommend the legendary hotel TCS, located in the heart of business centers, with its Turkish bath and sauna to everyone.
• Isil (10/5): - Nice and clean
• Anas (10/5): - Konum harika yatak rahat güler yüzlü personel
• Aykut (10/5): Exceptional - The hotel's location was very good, my room was very comfortable, and I did running and sports in the park right next to it.
• ????? (2/5): - Very dirty rooms
• Aslan (10/5): In the heart of the city, close to everything - In the heart of the city, close to everything, a quiet hotel. I was very pleased with the friendliness of the staff and the cleanliness of the room.
• Alican (10/5): Exceptional - The choice of "The City Suites Hotel" for my appointments in the financial center has been a very wise decision. Its proximity to every financial institution, central location, and peaceful setting away from the city's hustle and bustle have made me very happy. I unwind from the day's fatigue with a sauna and a massage.
• ISMAIL ANIL (2/5): Asla tavsiye etmiyorum - Oda gösterilenden çok daha kötüydü. Resepsiyon havlu ve tuvalet kağıdı gibi ihtiyaçları temin etmeyi reddetti. Saç kurutma makinesi çalışmıyordu ve duş çok kötü durumdaydı.
• Delal (2/5): - When we entered the hotel there was only 1 person at reception. We checked in & once we saw the room we was shocked. It was dirty. There was dust on the floor, the beds we’re dirty even the reception person reacted ok to the situation. They changed the rooms but the 2nd room was even worse. Do not come here, service is terrible. They gave only 1 toilet paper and when we asked for more as we ran out he said that they don’t have any. Terrible experience will never come again & I recommend no one does unless you want to sleep with dust.
• Aslihan (2/5): Çok kötü… - Sakın fotoğraflara bakıp gitmeyin. Çatı katı odanın fotoğraflarına bakarak gittik ve odanın fotoğraftaki odayla alakası bile yoktu. Tuvalet yatağın karşısındaydı kapısı bile yoktu. Odanın ortasında. Duş kırıktı fön çalışmıyordu. Televizyon vardı ama trt1 dışında hiçbir kanal açılmıyordu. Bi problem mi var diye sorduk ama hayır normalde de bu şekilde ayarlanmış. Duvarlar rutubet içindeydi her yer toz içindeydi. Gerçekten kaldığım en kötü otellerden biri olabilir. Gitmeyin.
• Burak (4/5): Bir daha tercih etmem - Oda pek temiz değildi, tozluydu ve düzgün süpürülmemişti, sabah saat 05.00’te otele yeni gelen sarhoş müşterilerin sesine uyandım ve 2 saat boyunca sesli bir şekilde müzik dinleyip muhabbet ettiler, şahsen kendim uyardım sonrasında resepsiyonu arayıp uyarmalarını istedim fakat bir şey değişmedi. Genel olarak memnun kalmadım.
• Zaid (3/5): Bad I don’t recommend it to anyone - It was big difference between the pictures and reality I didn’t like nothing There no restaurant in the hotel but they put pictures in there website that they have restaurant and it was in bad location there no restaurant near you need a car to get the restaurant and the hotel has no extra pillow
• Sandra (4/5): Very disappointing and unfortunately it’s not very clean. - The shower was good, good flow of hot and cold water. Tea, coffee and toiletries provided (although not replenished for 4 days). Nice decor. Window/doors that you can tilt or open completely out. Nice view into the garden. Dirty room, it was not cleaned properly when we arrived. Given one towel each for the five days we were there. No cleaner came to clean the room during our 5 days stay and the tea, coffee and toiletries were only replenished the day before we left. No bins emptied from the room, we brought rubbish down to the reception and the girl on the desk said there is no bin to put it in. Very rude girl on reception, not helpful at all, not even polite. The man was friendly though and helpful. Girl on reception was asleep at the desk in the afternoon. We had to keep updating the key card every day or it wouldn’t work. Not very soundproof, you can hear people talking in the next room. Another guest we spoke to was getting a refund and booking in somewhere else because he said his room was dirty and had not been cleaned when he arrived even though they checked him in and gave him his key. So not only our room that hadn’t been cleaned and we didn’t speak to anyone else so don’t know if they had the same problem. The hotel is in a very hilly area, although not the hotels fault and it’s a long walk from the main shops, about 45 minutes walk including very steep hills. Asked the girl on the reception to phone a taxi and she said there was none available. Only one pillow on the bed. No restaurant or spa even though it’s advertised on the website. Very disappointing and would not stay there again unfortunately, unless the girl on the reception becomes more helpful and they clean the rooms properly and look after their guests. It’s the only time I have ever stayed anywhere and not left a tip for the cleaning lady!
• Amina (6/5): - staff where helpful - area around the hotel seemed rough and tnot close to main good shops or tourist sites. For the price there are better hotels - we actually moved hotels because it was too depressing to stay in this one
• Leen (10/5): Exceptional - Everything was amazing at the hitel. Only issue was finding a taxi when we wanted to go somewhere as the bus is not close by. Only issue was finding a taxi when we wanted to go somewhere as the bus is not close by.Excellent
• Alia (10/5): Awesome stay - Great hotel, very clean and peaceful. Reception staff are friendly and there is also a spa available
• Tine (4/5): Disappointing - No breakfast possibility, no bar, no food at all. They forgot to charge me and then I need to pay for money transfer
• Dagmara (5/5): Passable - My room was upgraded to deluxe without additional payment. Tea and water were updated every day. Loved the lights inside the room. The room was dirty, like very. There was hair in my bed. Towels and bed sheets were not changed when “cleaning” the room. I would ask, but the receptionists didn’t speak english. Also, there was no change when I was checking in and I was allowed to pay 25 TL later. I did pay the very next day, but the staff took the amount of money from me twice because of miscommunication on reception.
• Benjamin (8/5): - I enjoyed my stay and will be back.
• Tapiwa (5/5): comfortable stay with polite staff. Your average 3 star hotel ideal to stay a few nights - great location no working kitchen on site
• Verified traveler (6/5): Önceden çok çok daha iyiydi - Bu Hotel önceden de kullandım ama bu sefer memnun kalmadım kaldığımız odada tuvaletin kapısı bile yoktu çok basık tı içerisi maalesef evcil hayvan kokuyordu. Öğlen saatlerinde otele giriş yaptık ama maalesef gece kalamadık çok kokuyordu erkenden çıkış yaptık
• Mohammad (1/5): Worst hotel i have tried in my life because of the employees and very bad service. - The beds were comfortable and good to sleep on, that was the ONLY positive about that hotel. Very rude and disrespectful service and workers. Does not understand english and everyone working was very stingy and small-minded. They did not even want to give 2 bottles of water even though they forgot to give Yesterday.. they Will try to save money as much as they Can and they Will try to suck every lira out of you. Will never recommend this hotel. It was my first and last time there.
• Jallal (6/5): - Service is the worst, don't expect your room to be cleaned or given any towels, (You will have to call everyday for toilet paper and clean towels) lady at reception is by far the worst receptionist I've experienced. Hotel in General is gery decent, outskirts k
• Hazim (2/5): - This hotel is in middle of nowhere there is no restaurant or fitness in it. If you are hungry, you Gotta do delivery food there is no shop around with nothing.
• Demet (6/5): - Odalarda terlik yok, çift gittik bahçeden giriş yada iki ayrı yatak tercihi sunuldu bir kaç gün önce odayı almama rağmen… behçeden girişin güvenliğinden emin olamadık o yüzden iki ayrı yatak olan odayı tercih ettik malesef… odada tek kişilik koltukta iğrenç lekeler ve saç kılları vardı elimizi dahi süremedik. Eğer koltukları temizlemeyecekseniz yatak gibi bir kılıf yapışabilir müşteri çıktıktan sonra değiştirilebilir…
• 411ligar (6/5): Can be better - When we arrived receptionist was very kind. We arrived quite late. But had to wait very long time because their system was down. When we get to room finally it looked not bad. I was pleased that we had baby cot as I asked when booked it. Unfortunately cot was broken. But at least my baby had place to sleep. At the beginning staff was very nice and friendly. But our room wasn’t cleaned for few days. Just brought in water, changed towels and that’s it. The first bedding change was after 7 days. It is unacceptable. Floor wasn’t washed for all 9 days we spent in hotel. At least we had separate bathroom with toilet. Our friends who was in this hotel with us had room together with toilet and shower. No walls. We were shocked. As I said at the begging staff was friendly. But at the end they lost kindly attitude. Food is not bad at hotel. But small choice. Basically you have to eat one and the same. I asked help to order some food from kebab. The first time one of reception guys helped me. Next time other receptionist said he is not going to help and ignored me near desk. Just said order food from our restaurant. Yes, there is free car parking space. Free. So I can say if you want anything then pay extra money and you will be served the best. Because I saw what attitude staff had to Turkish clients and what it was to us. I just can say I’ll never go back to this hotel. It’s not the worst. But they have to think about foreign customers as well. And put more attention to cleaning rooms.
• Liga (6/5): Not for our family - When we arrived receptionist was very kind. We arrived quite late. But had to wait very long time because their system was down. When we get to room finally it looked not bad. I was pleased that we had baby cot as I asked when booked it. Unfortunately cot was broken. But at least my baby had place to sleep. At the beginning staff was very nice and friendly. But our room wasn’t cleaned for few days. Just brought in water, changed towels and that’s it. The first bedding change was after 7 days. It is unacceptable. Floor wasn’t washed for all 9 days we spent in hotel. At least we had separate bathroom with toilet. Our friends who was in this hotel with us had room together with toilet and shower. No walls. We were shocked. As I said at the begging staff was friendly. But at the end they lost kindly attitude. Food is not bad at hotel. But small choice. Basically you have to eat one and the same. I asked help to order some food from kebab. The first time one of reception guys helped me. Next time other receptionist said he is not going to help and ignored me near desk. Just said order food from our restaurant. Yes, there is free car parking space. Free. So I can say if you want anything then pay extra money and you will be served the best. Because I saw what attitude staff had to Turkish clients and what it was to us. I just can say I’ll never go back to this hotel. It’s not the worst. But they have to think about foreign customers as well. And put more attention to cleaning room
• Mohammad (10/5): Exceptional -
• AZIZ (2/5): - Deluxe oda kiraladık ve oda fotoğraflardaki gibi değildi. Odanın ortasından kolon geçiyordu ve resimlerdeki gibi geniş değildi, tamamen fotoğraflarda görünen deluxe odadan farklı bir oda verdiler. Bu durumu resepsiyondaki ilgili kişiyle görüştüğümde, otelde farklı bloklar var, hepsinin resmini koyamıyoruz dedi. Bu odanın resimlerini görseydim zaten kiralamak istemezdim diye yanıt verince, bu gece konaklayın yarın çıkış yapın bizim için problem yok diye cevap verdi. 3 gece konaklama yapacağım ve şehir dışından geldiğim için bir şey diyemedim, çünkü yabancı olduğu m yerde günübirlik bir otel bulamam diye düşündüm. Başka oda varsa oraya geçmek istiyoruz dedik ve başka oda yok dediler. Resepsiyondaki adam hiç ilgili değil, sen kiralamazsan başkası kiralar kafasında. Resimlerini görüp kiraladığım odanın bambaşka bir oda olarak bize verilmesi ve hiç yardımcı olunmaması bir bakıma dolandırıcılıktır. Biz pişman olduk kaldığımıza, hiç tavsiye etmiyoruz. Odalar yeteri kadar temiz değil, temiz havlu, çarşaf vs istediğimizde, görevli arkadaş yok diyip verilmedi. Yani berbat bir konaklamaydı, tavsiye etmiyoruz.
• Fatih (10/5): - Helpful staff and clean hotel. Highly recommended
• Amin (8/5): Very good -
• Anonymous (8/5): Very good -
• Simge (5/5): Passable -
• ERHAN (4/5): - Les personnelles sont correct cependant les chambres sont sales car trop poussiéreux, les serviettes sente le mal séché et housses de matelas sont déchirés par endroits. L’ambiance de l’hôtel est triste. Le spa ne fonctionne pas.
• virchenwin (2/5): The worst experience ever - My boyfriend and I decided to spend the weekend in Istanbul and booked a Deluxe room with a double bed, whenever we went to do the check in the receptionist told us that our room was already occupied and he gave us a standard room instead, no refund for the difference in price, no apology, no nothing. He told us instead that we could switch room in the morning as the one we wooked and we were charged for became available next day. We did so and on Saturday bee change every thing to our new room, spent the day out and when we came back at night there was a huge pond of water in the floor, the water was coming from the ceiling, there was a leak just where the light was, so dangerous. We called reception and said they couldn't do anything as the hotel was all booked up so we could decide between sleeping in the room with the leaking ceiling or sleeping in the lobby. We complained to the manager next morning and until 12pm, just when we were leaving, they weren't able to offer us any solution, at the end they offer us either lunch or a late check out which weren't options for us as we had to leave already. He told us then that he would talked to a responsible and contact us next day, well, we still waiting. Never I've been treated that bad in my life.
• Alexeyyurko (8/5): Very good -
• Ahmet (4/5): - Wirklich eine sehr schlechte Umgebung. Direkt gegenüber ein Schrottplatz und eine Hauptstraße. Hotel stinkt nach Kanal bzw. Abfluss und die Zimmer sind verschimmelt. Personal ist unhöflich und vorlaut gegenüber Kunden, nicht einmal in der Lage ein Taxi zu organisieren.
• Mirna (8/5): Very good -
• Sandeep (8/5): Very good -
• Sami (2/5): - No next time
• Mehak (7/5): Good -
• Omar (7/5): Good -
• Benoit (1/5): deceiving - i booked a room and i arrived and it wasn’t available so they had to downgrade my room . they said they will change it the next day , after changing it i got back to my room later that night and it was flooded due to a lick in the ceiling and nothing was done.
• Philomate (10/5): Exceptional -
• Masoud (3/5): Poor -
• Ricardo (9/5): Superb - Nice comfortable and spacious room, staff very friendly Towels were unacceptable, they had holes
• nurullahy469 (2/5): Mr - Terrible place the sheets had not been changed for 2 days and when I went to reception to tell them why the sheets haven’t been changed they told me “do you change your sheets everyday at home?” The room was swarming with ants and my wife And my child had been bitten badly. The hotel staff didn’t take this seriously. The travel cot we were given for our child was broken. They couldn’t even call us a taxi from the reception, this was clearly too much of an inconvenience for them. Very unhelpful and unprofessional staff and rooms are not cleaned properly. Avoid at all costs.
• Anonymous (10/5): Exceptional - Loved the hotel, stayed for 11 days. Everyone was so lovely from the staff, they communicate very well and try so hard to please everything you ask. The food at the restaurant is amazing, everything was so good and delicious. The room was clean, big and stylish. Thank you for your hospitality, will definitely come back in near future.
• Manar (2/5): Very poor -
• Verified traveler (10/5): The staff was very helpful and friendly - Very nice hotel,food was amazing,
• Nazilya (7/5): Good -
• Abdullah (8/5): - Im gesamten war es ganz ok, jedoch liegt es an einer nicht besonders spannenden Umgebung. Sonst echt hübsches Hotel.
• Alihan (4/5): - Zimmer waren nicht gereinigt ! Das Personal war unfreundlich ! Die Lichter in den Gängen waren ausgeschaltet ! Mir kann es vor wie in einer ausgestorbenen Hotel zu übernachten würd ich kaum empfehlen !!
• Ayhan (2/5): - Frühstück war nicht im Begriffen
• Ömer (6/5): Plusjes en minnetjes - Met het inchecken ging het niet fijn, we waren te vroeg vanwege een nachtvlucht, maar hoopten op een coulance. Desondanks was het nog steeds een half uur over incheck tijdstip dit was erg vervelend. Parkeerplaats was beperkt, maaar....voor het geld was het wel een aanrader en personeel is vriendelijk.
• Ayden (6/5): Passable - Fuite dans la salle de bain des le 1er jour d arrivee Il a plu une nuit sur les 3 nuits restees ...fuite dans le plafond qui a goutté toute la nuit sur le sol...jai du mettre le seau de la poubelle pour ne pas etre inondé... Jai voulu changer de chambre ...ils m ont demandé un supplément !!!
• Rola (4/5): Disappointing - The stuff is really good they were very helpful and smiley The hotel house keeping is really bad. The room was not clean when received and will not be cleaned unless you asked for cleaning. They took my towel instead of the hotel towel 🤦🏻‍♀️🤦🏻‍♀️
• Nancy (8/5): - The staff were absolutely amazing and I had an overall pleasant stay. The restaurant is great too with many different food options.
• Aljaz (8/5): - It is my first time coming to Turkey and Istanbul. The room was a little small, but this is understandable for the price. I was missing more charging spots. The location is a little far and not the best, but 1-2 km away you have a shopping center, bus stations and metro. The food in restaurant is good, but nothing special. The massage in spa was so nice for such a good price. I think the best thing about this hotel is the staff. Everybody is so friendly and helpful. From restaurant, to cleaners, to spa, to taxi driver and especially at the reception. There was a little misunderstandment in our room, but we sorted it out and they were nice and professional toward us. I think the whole experience was pleasant. Teşekkürler The City suites hotel
• Haydar (2/5): - Das Hotel riecht muffig. Das Wetter ist so schlecht, dass ich keine Nacht bleiben konnte, ich ging in ein anderes Hotel.
• Ibrahim (8/5): - Nice
• absnot (6/5): Strange set-up - It was a pretty strange stay and probably easiest to list the pros and cons. Pros: Location - if you want a real sense of life in Istanbul, away from the tourist areas, then this is great. We did enjoy this aspect. Staff - the staff were friendly, courteous and well-meaning. Air con - our room was beautifully cool. Great air con and a balcony which was nice. Food - the food/room service was very cheap. The French toast was the best we’d ever had! Views - we loved the view from our balcony of many colourful Turkish buildings. Shower - great, powerful shower! Cons: Location - It was very difficult to get taxis to, as the surrounding roads were shut. It’s also in a very hilly/bumpy area so not a pleasant drive. Sleep - The room featured blinds with gaps in between, meaning the room was never dark and got light very quickly. There were also small ceiling windows dotted around that couldn’t be covered and kept the room even brighter. The walls were actually the thinnest I have ever experienced, and it felt like we were in a caravan. The whole floor seemed to shake if someone shut their door, and you could hear everything your neighbours did/said (including showering and more!). Room - our room had extremely low ceilings and therefore the bed also had to be very low to the ground. Certain areas of the room were only accessible by crouching down to reach. I wouldn’t stay here again, through no fault of the staff, just the difficulties in travel and the inevitable sleep deprivation.

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