Hôtel Bel Air
Location: 60 promenade Jacques Thibaud, Saint-Jean-de-Luz, 64500, Saint-Jean-de-Luz, FR
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Spectacular Beachfront Location
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Relax with 24-hour room service and unwind with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Luxurious Room Features
Stay in one of 20 guestrooms featuring flat-screen televisions. Enjoy complimentary wireless internet access and digital programming for entertainment. The private bathrooms offer complimentary toiletries and hair dryers, with daily housekeeping for your comfort.
Convenient Facilities and Services
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self-parking is available onsite for a fee. The property has received an official star rating from the French Tourism Development Agency.
Experience a stay like no other at Hôtel Bel Air in Saint-Jean-de-Luz, with a prime beachfront location. Book now to indulge in tranquility and luxury by the sea.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:30 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Hardwood flooring in public areas
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Wheelchair accessible
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Tours/ticket assistance
- Parking (limited spaces)
- Self parking (surcharge)
- Thin carpet in public areas
- Hardwood flooring in public areas
Rooms Available
-
Double or Twin Room, City View
2 Twin Beds OR 1 Queen Bed
Overlooking the city
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
-
Double or Twin room ( based on availability ), Ocean view
1 Double Bed OR 2 Twin Beds
172-sq-foot room with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
Guest Reviews
- Caroline (8/5): - Très bon hôtel, bien situé, excellent accueil.
Je recommande 🤗
- Jill (8/5): - As I said on check-in, this is a lovely old-fashioned family run hotel right on the beach. Reception manned 24/7, all staff helpful, friendly and efficient, free beach towels, nice breakfast, reliable wifi. Those in search of ultra-modern conveniences, who can't live without aircon or sleek contemporary decor, might not like it, but I loved it.
- Benoit (10/5): Parfait - Séjour excellent
Un personnel très accueillant et au service de la clientèle
Hotel très propre et chaleureux
Un petit déjeuner impeccable
Merci
- Vereno E (6/5): - wifi is no good and they need improve bathroom supply because do not provided
- Clarissa (10/5): - Lovely property, close to everything in the town- right next to the heart of everything and also right in front of the beach. Very kind and helpful staff all around. The room with sea view and terrace is totally worth it. Comfortable room and bed.
- LINDA (8/5): - The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
- Verified traveler (8/5): - The staff were very friendly and spoke English well. The location was perfect and close to the beach, shopping and many eating options. The only things I didn't like was the security for their keys to the rooms. They weren't hidden away and they could accidentally be given to the wrong people. Wifi doesn't work on the 3rd floor but did work down in the lounge area.
- JoAnn (10/5): - We loved it so much we changed our plans and stayed longer!
The Villa is right at the beach promenade, centrally located to shopping and restaurants all within easy walking distance. It is about an 8 minute walk from the train station and has parking available on site. Our room looked out toward the beach, maybe 100 feet away. We slept well in a comfy queen size bed, windows wide open to the fresh air and listened to the waves each night. So soothing. Breakfast was fresh, delicious and plentiful, with views out to the beach. The family and their colleagues who operate the Villa are all genuinely welcoming and helpful. We recommend you make good use of the terrace overlooking the beach while enjoying some wine! Ahhh! Relax and enjoy!
- Frédéric (8/5): - peu de prestations
- IÑIGO (10/5): - Personal muy amable y localización perfecta, en frente de la playa
- Lisa (10/5): - We loved our stay in this beautiful hotel. The staff were exceptional, kind, helpful, customer and service focused - they were so lovely.
The hotel is exceptionally well located, right on the beach, includes free parking and the rooms are perfect. Our bed was big, super comfortable and the linen was fresh and clean.
Highly recommend Bel Air as a great place to stay in Saint Jean du Luz.
- feltmann (10/5): Au bord de la mer - En route pour l’Espagne on s’arrêter pour 1 nuit, on est finalement rester 2 nuit, parfaite endroit !! Literie très bien, emplacement super, pas trop de bruit des vagues !!
- patricK (10/5): Un séjour idyllique - HOTEL très bien placé, personnel charmant et efficace
- Jean-Marc (10/5): - Superbe emplacement à deux pas de la mer !
- Claire (10/5): - An older property but it has charm and lovely staff. We loved our sea view from the small balcony.
- Amador (4/5): - 1.-The AC doesn't exist and no air circulation so it was extremely uncomfortable being at the Hotel anytime since it was too hot
2.- The Little window located in the bathroom must to keep open in order to get any fresh air in the room,it constituye a peril since couples time you can hit your head with the little window door due is located right up the toilet.
3.- The door glas located at the shower is a peril since there is not handle to support a person trying to get out of the shower.
4.- The Manager ( guy with glasses) didn't explain clear the condition for breakfast service to the room,when I tried to get food for my wife,this guy without any kindness, address the issue without kindness.
5.- There is a staff old woman ( wearing a glasses among with the young guy wearing a glasses,they both should be he more Friendly and kind with customers.
6.- The rest of staff ( guy with long hair,Paula, young lady with glasses in the kitchen area)are amazing, extremely friendly and kindness, always willing to help and worry about how we were feeling, especially the guy with long hair and the young lady at the restaurant who manages the breakfast process,she is amazing.
6.- The location is amazing, restaurants,beach,bars and the whole downtown area is beautiful and romantic. I definitely will come back to Saint Jean de Luz,but this hotel needs a AC , and these two persons ( the manager and old lady with glasses)removed and get customer service training .
Amador
- Raoul (10/5): - Hotel aan zee, vriendelijke personeel. wel een Frans onbijt, geen lunch of diner, maar wel voldoende gelegenheden in de nabijheid van het hotel om de lunch en diner te kunnen hebben.
- nathalie (10/5): Très bon séjour - Accueil très chaleureux. Personnel très serviable. Petit déjeuner bien servi et copieux. Chambre très propre ainsi que la salle de bain. Seul bémol, manque un peu d'insonorisation surtout s'il y a des gens un peu bruyant dans les chambres d'à côté.
- David (10/5): Fenêtre sur l'océan - Amabilité et attention dès l'arrivée, chambre avec une belle vue sur l'océan, d'une propreté telle qu'on aimerait qu'il en soit ainsi pour lui-même !
Merci beaucoup à toute l'équipe 🙂
- catherine (10/5): - Une semaine de vacances fort agréable. Idéalement situé près de la mer, au coeur de St Jean de Luz. Service impeccable. Chambre confortable, propre. Douche à l'italienne très adaptée pour nous. Personnel efficace et aimable.
- Nina (8/5): - Situation géographique parfaite, personnel très arrangeant, sympathique, et disponible. Je recommande cet établissement !
- MICHEL (10/5): Vur magnifique - Sejour court mais agreable.
Vue magnifique sur la baie.
- olivier (10/5): j'ai adoré merci pour l'accueil et les services - Le climat n'a pas été avec nous , mais l'accueil était très chaleureux
je recommande vraiment cette hôtel ou plutôt villa comme son nom l'indique Une vue magnifique et un service irréprochable et le plus une place de parking au bord de la plage très bon hôtel je le recommande
Merci à vous Madame
- Stéphane (10/5): Hotel idéalement placé, personnel aux petits soins - Super séjour de 4 jours en couple.
Idéalement placé. Ancien hôtel rénové ayant gardé le charme d'antan.
Personnel aux petits soins, hyper accueillant 24/24.
- Verified traveler (10/5): - Friendly, efficient staff, nicely maintained old style hotel.
- LaurentP (10/5): - Tout est parfait, propreté,petit déjeuner, et qualité de la réception
- Paul (10/5): Enjoy Saint Jean de Luz - Really great hotel, super service and right on the promenade.
- Verified traveler (8/5): - l'Emplacement. Etablissement simple et agréable.
Accueil agréable.
- julie (10/5): - C est un bel établissement sur le front de mer.
L environnement est magnifique et agréable et le personnel aux petits soins.
Je le recommande vivement
- Verified traveler (8/5): - Tres bon accueil. Tres bonne tenue de l'hôtel
Au 3eme étage où je me trouvais, aucune isolation phonique avec la chambre d'à côté. J'ai du déranger en toussant car il faisait froid comme mes voisins que j'entendais parler et faire du bruit avec leur clé, m"ont permis de constater que l'isolation était inexistante.
Les propriétaires de l'hotel sont charmants . Je n'ai fait aucune remarque car les grands parents de mon mari décédé l'année dernière descendaient déja dans cet hotel ou pension de famille
Cela crée des liens très sympathiques
- Verified traveler (10/5): - Es un hotel un poco antiguo pero con mucho encanto. Su enclave es inmejorable, lo mismo que la atención de todo el personal. Lo recomendaré.
- David (8/5): Hotel agradable aunque antiguo - Hotel muy cómodo, aunque un poco viejecillo. El personal muy atento. Necesita una reforma.
- DAVID (8/5): - SEUL BÉMOL .MA CHAMBRE N AVAIT PAS DE DOUBLE RIDEAUX.
A PAR CELA BON SEJOUR
- Verified traveler (8/5): - Hôtel très bien situé . Personnel à l’écoute. Places de parking ( garage ou extérieur ) peu nombreuses mais qui excitent. Rare
- hans-dieter (8/5): Wir waren sehr zufriedene Gäste. - Familien-Hotel mit entsprechendem französischen Flair. Ein wenig in die Jahre gekommen, aber sauber überall. Frühstück
nach europ. Standard, ok. Personal höflich und auskunftswillig und -fähig. Parkmöglichkeit bei Glück auf dem Grundstück möglich. Nur 20 mtr bis zur Strandpromenade und unzählige Restaurants in fußläufiger Entfernung.
- Verified traveler (10/5): nice hotel close to the beach - nice hotel close to the beach the staff were friendly but not intrusive and the cleanliness was top class
- xavier (10/5): idéal pour passer des vacances au bord de la mer - Un bel hôtel bien placé à 2 pas de la plage et de quelques restaurant,idéal pour passer un bon séjour.
- Lars (8/5): Fint hotell mitt i Saint Jean De Lyx. - Bra läge, trevlig hjälpsam personal. Små rum smal säng. Något livligt utanför hotellet nattetid på strandpromenaden.
- Verified traveler (8/5): Feines familiäres Domizil am Strand - Bestens beraten über sportliche Aktivitäten in St.Jean de Luz, verbrachten wir hier 2 sehr schöne Tage direkt am Strand des Atlantik.
- Verified traveler (10/5): Great location. - Great location, beach, the town, restaurants all within walking distance, beach is across the street very little traffic. Real good breakfast.
- Kathy (10/5): Hotel Bel Air in beautiful St.Jean de Luz - Hotel Bel Air is very well situated next to the beach. The staff is wonderful, making our stay lovely!
- Verified traveler (10/5): Calme , vue sur océan imprenable, parfait - Proprete ,emplacement, services excellents
- Gilles (10/5): - Excellent séjour dans un hôtel de charme personnel très prévenant
Chambre et sanitaires très propres
A recommander !
- Tom (10/5): Great Hotel - Great family run hotel. Right on the beach with lots of dining close by. Saint Jean de Luz is a small town so walking to shopping, reastaurants, and history is no problem. The public market is fantastic.
- John (8/5): Extremely pleasant hotel at the edge of the beach. - An excellent welcome from the staff of this family run hotel. Room very clean and comfortable with a satisfactorily equipped bathroom. Excellent views of the lovely beach and of Ciboure from the hotel window. A good breakfast with baguettes, huge croissants, hams, cake, muesli and delicious coffee. It’s a pity that they have no restaurant. Plenty of local restaurants exist of course, but the majority of these are about a 10-minute walk away and I would imagine that the more elderly and infirm would find this a problem especially as traffic can be horrendous - don’t talk about the complicated one-way system in this town! Nevertheless this hotel can generally be relied upon to give satisfaction and the owners bend over backwards to assist in helping out. We shall certainly return here.
- KB (10/5): Nice hotel just steps from the beach. - Wonderful family staff run this comfortable hotel. Excellent location next to beach. Nice breakfast which is not too expensive.
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