Sierra Hotel

Name: Sierra Hotel
Address: EJ Blanco Drive, Barangay Piapi, Negros Oriental, Dumaguete, ph

Location: EJ Blanco Drive, Barangay Piapi, Negros Oriental, Dumaguete, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities
Experience comfort and convenience at Sierra Hotel in Dumaguete. Indulge in our outdoor pool, fitness center, and garden, ensuring a relaxing stay.

Exceptional Services
Enjoy top-notch services such as room service, airport transfers, and a 24-hour front desk. Benefit from free WiFi, a shared lounge, and free private parking during your visit.

Prime Location
Located just 400 meters from Escano Beach, Sierra Hotel is near popular attractions like Silliman Beach and Silliman University. Book now for an unforgettable stay in Dumaguete.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Car hire
Massage services
Non-smoking throughout
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Adult only
Coffee Shop on site
Fruits
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Key access
Food delivered to guest room
CCTV outside property
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Bicycle-friendly property
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Sierra Suites

1 Queen Bed and 1 Twin Bed
344-sq-foot room with city views

Layout - 2 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Room, 1 Bedroom

1 Queen Bed OR 2 Twin Beds
301 sq feet

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No windows, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Free WiFi
- No windows
- No rollaway/extra beds
- Bedsheets provided
- Bathroom grab bars
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Room, 1 Bedroom

1 Double Bed OR 2 Twin Beds
269-sq-foot room with city views

Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe and desk; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Bedsheets provided
- Bathroom grab bars
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Superior Double Room

The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
Executive Suite

Equipped with soundproofing, this air-conditioned suite features a portable WiFi, a flat-screen cable TV, and a private bathroom that has a shower, bidet, and free toiletries. A bathrobe and a hairdryer is also included.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access
Two-Bedroom Suite

This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
Deluxe Double Room with Balcony

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Dennis (8/5): -
Silvio (4/5): Mouse suite - The position of the hotel We saw a live mouse in our room 2 different times. We called reception, they sent their people.But Suddently they didn't catch it. I can understand, but this can not happen in hotel room like that.
Weena Jade (1/5): Deceptive - The lack of prior notice that they're shutting off electricity between 1-4am, severely disturbing my sleep, especially amidst extremely hot weather. The noise from vehicles outside is unbearable.
anne (8/5): -
Shiel (6/5): -
Dr.Gladwin (4/5): -
Katarzyna (7/5): -
Corabeth (10/5): -
Lissa (9/5): -
Lissa (9/5): -
Oliver Oscar (10/5): -
Dymitry (10/5): -
Oliver Oscar (9/5): - Respectful and accomodating Staff, and cleanliness topnotch.
Svetlana (10/5): Will defineotly book back here - Spacious rooms…good breakfast spread…love that it’s next to Ana Maria’s!
Katarzyna (6/5): - It was all right, but you could say it doesn't have an outside window. The only window that opens to the inside of the hotel, facing the windows of other guests, meaning no daylight or fresh air, which wasn't great. It advertised having a massive 70% sale, but when I looked at the brochure in the hotel, their room prices were 50% of what the advertised before-sale price was, making you feel that you get a £100 room for £25, where if fact you got a £50 room for £25. Still a good deal, but a deceitful practice which I don't like. Polite staff, good breakfast and nice swimming pool area.
Darryl (10/5): -
Kenna Ruth (8/5): -
Michael (7/5): - Breakfast buffet made the stay worth it. Aged hotel needs updating. Shower area had lots of mold. Key to room didn't work all the time. Had room service let us in several times. Airport shuttle not available until after 8am.
Alexis Esteban (8/5): Si tuviera que repetir y no encontrara nada mejor volveria - Las zonas comunes están bien cuidadas El personal La amplitud de la habitación El desayuno era bueno, no muy variado, pero lo suficiente para quedarte bien El precio La habitación ya está a falta de renovación El baño antiguo a reformar Así y todo aceptable
saeed (8/5): -
Marilynne (10/5): Complete comfort and security. - The staff were helpful and friendly; the towels super-soft as were the pillows. Breakfast had a good selection and with a 6am open time, it suited me just fine. A good ambience all round - will stay there again
Charlyn (10/5): So far very nice and worth it the ace very cleam organized staff ao friendly food is good - The food is really good the staff is very friendly helpful and super smiling 😇 Nothing everything ia perfect oy the balcony so creepy HAHHA
Toni (8/5): Bed comfortable, quiet sleep, room not too small, balcony a bonus allows fresh air, AC working not too noisy, breakfast - Bed comfortable, quiet sleep, room not too small, balcony a bonus allows fresh air, AC working not too noisy, breakfast quite good catering to both western and Filipino Property is a little tired, glad I got a discounted price when booking
James (8/5): Happy memories! - Great pool and large rooms. Noisy in front... but they changed our room to the back to avoid traffic.
Nathan (10/5): -
Peter (9/5): -
Mats (8/5): - Veldig skitten gym
Mats (8/5): - Veldig skitten gym.
Mats (7/5): - Hyggelig personale. Fint basseng. Veldig skitten gym. Dårlig utstyr. Få en pullup bar og squat rack. Veldig mye folk på jobb, men fortsatt treigt med drinks, håndklær, vask av rom. Ikke så veldig bra vask heller.
John (8/5): very good - very clean
Edward (7/5): How can service be lacking when there are so many staff? - Great peopke. This hotel is a bit tucked away from all the action. That can be good. Limited traffic noise. There is a new mall opening at the end of the road on the waterfront along with several restaurants. Be prepared to walk a bit in the heat without full sidewalks. My so called Superior room didn't have a window. It was a bit like an inside room on a cruise ship. Good shower and a nice sized room to compensate. Nice breakfast buffet. Pool could be so much nicer if given a good clean. Staff ratio to guests is unusually high. Normally, this would be a good thing. Except when it isn't. I counted nine staff in the pool side restaurant at lunch - for only two customers. What happens? Staff stand around, or in this case, sit around and chat. Service was actually bad because no one was paying attention. It took forever to get a menu, have plates taken away and get the bill. I don't blame the workers. I blame management. Where was the manager? How can the workers learn their jobs when there is no one to train them? To teach them proper manners and service?
William (9/5): -
Pfluger (10/5): -
Mark (7/5): My stay was comfortable I did complain twice once that the safe was not working and also the aircon was dripping - The property had a very nice clean feel and friendly staff. The decor was dated needs re-painting walls doors paint coming of the doors some of the furniture badly marked,ripped net curtain, bathroom mastic dirty around the joins just a really worn out decor which is a shame it lets the hotel down.
Ryll (8/5): -
Paul (7/5): -
Mats (8/5): Hyggelig personale og fint uteområde. Store rom. - Hyggelig personale, fint basseng og uteområde. Ok gym. Bra med at noen lager egg for deg. Frokosten er litt underveldende. Men bra at noen lager egg. Gymmen burde få en pullup bar og squat rack med barbell.
Michael (5/5): -
Donald (8/5): -
Mary Analyn (5/5): - bathroom are old.. they don’t have rugs in bathroom. The room was so deemed.. breakfast was great!
Nikita (9/5): Overall would recommend Sierra Hotel - Great location, staff were helpful and lovely, AC worked well but was a little loud, beds comfy. The breakfast had a lot of great filipino options but not so many international breakfast options like english and american breakfast or vegetarian options.
Jose (6/5): Good enough stay for 12 hour stay - Could improve more Greasy choice of foods Fried fish overcooked
Aquilina (9/5): - Excellent👍🏻
Grace G. Nicolas or Jovita Ligo (8/5): -
Remile (10/5): -
Erich Woerlein (9/5): - Sehr freundliches Personal Gute Lage Begrenzte Parkmöglichkeit
Roger (8/5): -
dewitte (7/5): -
fernando (7/5): - The shower water very slow flow. The aicon very noisy.
Justin (4/5): The place has been decreasing in quality since I have been coming here for 3 years. - The place is in a good location. The staff was friendly when I checked in and also when we checked out. We got to our room and had the wrong room key and the room door was unlocked. There were no towels and water kettle in the room. We had to call 3 times to get towels and then only 2 shower towels were brought up, nothing for the floor, or your hands. Also the shower head was about 50% clogged, could use a good soak to clean the openings on it.
Mary Riza Torres (2/5): The front desk ladies don’t have service spirit! - Smells like dust. Omg! There is no hair dryer and had to deposit before you can use. The worst hotel we’ve stayed in and paying high amount!!!
Jersen (7/5): - Staff are friendly Molds in the CR
Steve (8/5): -
Alfred Brian (8/5): -
Alfred Brian (9/5): -
Dennis (8/5): - Great breakfast buffet. Different main courses and selection every day. Nice pool and exercise room. Emergency generator for occasional power outages was a great asset. Supplied complete power for Air conditioning and all other needs.
Neha (10/5): -
Samuel (8/5): - Excellent staff,restraunt and breakfast. Not perfect , but at the price point it's a high value Hotel. Yes, I would definitely recommend to a friend. I think it's a SE Asia tropical climate issue, but there were a lot of bugs , as was the case in EVERY Hotel I've stayed at in the Philippines.
Cezary (5/5): - Bardzo słabe ładny widok z balkonu
Lee (9/5): -
Segovia (8/5): - The location and the cleanliness I guess the buffet menus..not a lot of choices…and the buffet area, if you will dine inside the restaurant when you get out from there your clothes and hair stink… the smell of food is sticking in your clothes🫢
Alan (9/5): -
Jenalyn (8/5): -
Magdalena (8/5): Hotel przyzwoity, miła obsługa, spokojnie możemy polecić. - Miły personel, basen, śniadania. Pokój superior z oknem wychodzącym na ścianę/patio - bez dziennego światła, Zepsuty prysznic, leciało bokiem. Transport lotniskowy z hotelu bezpłatny tylko w określonych godzinach.
Christian (7/5): -
Patrick (3/5): Es war meine schlechteste und gleichzeitig meine teuerste Unterkunft auf den Philippinen. - Das Pool, aber der Restaurantsbetrieb war sehr lethargisch. Free Airport-Shuttle. Frühstück war lieblos und minimalistisch, obwohl genügend Personal herumstand. Ich habe ein superior Zimmer gebucht, aber ich möchte nicht wissen was ich bekommen hätte bei einem standard Zimmer. WiFi funktionierte in den teureren oberen Etagen gar nicht, dafür war es um so heisser. Klimaanlage war fix da die Remote-Batterie flach war.
Bridget (10/5): -
Thomas (10/5): -
jason (8/5): - Property was a great place to stay No towels in room took 3 hours. No bath matt. Had a flat screen with no connections. No standard channels you could only had subscriptions
Bianca (5/5): Nothing special - Nothing No idea
Paul (9/5): Overnight stay close to the airport - Location The air-conditioning was a bit old.
Sweetlyn (10/5): - Everything , from staff to amenities..
Taylor (10/5): - The staff was awesome the included breakfast buffet was excellent. I didn't want or need for anything Location was a little out of place. But close to everything
EISUKE (10/5): - All the hotel staff were kind and I had a relaxing time. The breakfast was very delicious When I got out of the shower I noticed there were no towels.
Steven (8/5): Clean and convenient - Convenient for the sea front and ferry terminal . Decent last minute price when we were stranded by Typhoon Uwan. Clean with efficient air conditioning. We had unwittingly booked an internal room so couldn’t open the curtains ! Book a room with a balcony if this is an issue for you
Ryll (6/5): -
Justin (10/5): -
David (7/5): -
Grant (7/5): -
Ann Gonzalo (7/5): - It's near the city The Toilette are well not enough cleaned When u walked on the hallway there are some mattress.
Roy (8/5): -
Herschel (1/5): -
Jos (7/5): Nice stay, not exceptionel but just ok! - break fast was ok but not more than that! Staff was friendly! more assorted choiuces and some cold cuts?
Kevin (9/5): Fair value for price paid. -
Errol (8/5): -
Natahlia (6/5): It was ok but I wouldn’t go back again for the price. - Good, quiet location and nice breakfast bar and pool. The gym equipment was broken. There were no towels in my room. It was expensive for the value. The non balcony rooms don’t have any outside lighting.
Rainer (10/5): - Sehr schönes Hotel, gutes Frühstück, guter Service Freundliches Personal
Kevin (9/5): -
Leo (4/5): OK. Just for a stay of a view days. - Location and breakfast was OK The room had no proper place to sit. There was a faul smell in the bathroom. The water in the bath room was dirthy. Like rusty and dirthy piping. The shower floor had black dust from the tirthy water after taking a shower. Maybe even a health issue !!!! Spider web and spider in the ceiling
Paul (8/5): -
Zakaria (8/5): -
Zakaria (8/5): -
Angel Mae (4/5): You can get more from other hotels. Pool is small, good for kids. Overall, it was okay. But definitely expected more wit - Love that they are close to everything in the city. Staff were good. But a couple times did the housekeeping intentionally entered our room. Good thing the metal lock prevented them.
May-Ann (7/5): - good location swimming pool on maintenance and couldnt use it in the morning we needed it. we mainly book it because it has a pool and parking
Carla (7/5): just fine -
William Owen (8/5): -
Alexandre (5/5): - Service client. Excellent Tout ne était mal on
john (10/5): - The staff are friendly and the hotel is clean The wifi is bad 👎
john (1/5): - We asked for strong wifi in our room because we work online and got told they will help The wifi was terrible in our room. we contacted the hotel with a message on booking.com, and they didn't even have the courtesy to answer us they just ignored us. We had to move to a different accommodation where we have been looked after very well. I won't stay here again. Terrible customer care. Breakfast was poor quality. It just felt like no one wanted to be there to provide good service
Johann (8/5): -