Sutherland House

Location: 56 High Street, Southwold, gb

Star Rating: 5 Stars

Property Type: Inns

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Restaurant
• Express check-in/check-out
• Non-smoking throughout
• Allergy-free room
• Adult only
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Express check-in
• Free wired internet
• Golfing on site
• Internet access
• Wine release events
• Japanese garden

Rooms Available

• Double or Twin Room with Private Bathroom

  Ground floor room with its own private entrance from the garden. King or twin bedded, it comes with private bathroom with walk in shower. Please note there is one step down to the shower room. This room can be set up with twin beds upon request.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Private entrance
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Entire unit located on ground floor
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key access
  • Window

• Deluxe Suite

  This deluxe suite room includes a separate sitting room, a 30-inch flat-screen TV, free WiFi, a garden view. It also features tea and coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key access
  • Window

• Economy Double Room

  This budget double room has a double bed against the wall and features a 20-inch TV with digital channels, free WiFi and an private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key access
  • Window

• Double or Twin Room with Private Bathroom

  A luxurious room with attached bathroom that includes a double ended slipper bath, 6-foot Hypnos bed, 30-inch flat-screen TV, free WiFi, a view of the town, tea/coffee making facilities. This room is nonsmoking. Please note this room is a double, however it can be a twin by prior arrangement.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Additional bathroom
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Window

• Deluxe King Room

  A deluxe room with attached bathroom. It features a king-size Hypnos bed, 30-inch flat-screen TV, free WiFi, a view of the town, tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Fireplace
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key access
  • Window

Guest Reviews

• Andrew (10/5): Another great stay at Sutherland House - Great room and as good as our previous visit. Lovely tea in the room. Thank you. Nothing
• Anna (8/5): - Charming property in a great location in the heart of Southwold.
• Kevin (8/5): Great location. - Good instructions. Comfortable room. Location Room a bit small
• Mark (9/5): -
• Malcolm (10/5): Five star accommodation in a beautiful location - Location, value for money, clean, everything you need, comfortable. Nothing
• Alan (7/5): Lovely place - The room was spot on , everything i needed and extremely comfortable There was an issue re breakfast or the lack of it due to a fault of an app. I suggest they go back to the old failsafe system of a paper form to be filled out on arrival and put in a box so the owners know exactly what's happening.
• David (9/5): - Closeness to town and beach. No designated parking space . No staff at reception, lockbox in operation. No access/egress from property from main street doors.
• Rose (9/5): Lovely little room - Lovely little room, great location! Room was small, perfect for one for a few nights. If it was a couple staying then 1-2 night max really!
• Orton (8/5): OK in the end - Easy access Great bed & shower Restaurant in hotel closed and all pubs not serving food on Sun evenings so had to get fish & chips but no table in room so had to eat on bed
• Emily (7/5): Beautiful rooms - Excellent location. Spectacular rooms with original period features. I found it very cold and it was not clear to me how to adjust the temperature. The kitchen was closed although we had requested breakfast.
• Rebecca (9/5): Perfect location, had all we needed with the extra surprise of a needed fridge. -
• Rebecca (10/5): Beautiful house and room perfect location - Central and good check in time Garden needed to would have liked sit out
• Vicky (9/5): Simply gorgeous and a better alternative to a hotel! - The room was gorgeous, very spacious and even had it's own sitting room! The room was quite light in the morning, so could do with a curtain to go over the blind.
• WILLIAM (8/5): OK - Good location. Clean Basic room for price. No reception.
• Jenny (9/5): A pleasant two night stay in this historic hotel - Our rooms were very nice well equipped and spacious. There were three of us and we each had our own room each one different and all very comfortable. We had breakfast in the dining room which we all enjoyed The stairs up to the main suite were very steep
• Jo (8/5): An excellent place to stay in the middle of Southwold. - Fantastic location. Comfortable room, lovely bath and great selection of tea/coffee/water. Easy and fuss-free key pick-up with clear instructions. Historical building. Room a little on the small side, but fine for a couple of nights.
• Susie (10/5): -
• Chris (10/5): - Easy to check in. Great Room. Fantastic location. Nothing.
• Rebecca (6/5): A perfect getaway celebration weekend - Comfort Location Spacious Excellent dinner Nothing
• England (8/5): Lovely place, needs a proper maintenance team - The room was large and comfortable The TV did not work properly and there was no satisfactory resolution to this
• Matthew (9/5): Great location & comfy room - - Great location on the High Street & opposite the Adnam’s shop where you exit the rooms. - Short walk to free parking & all shops / pubs - Very comfy bed & a really nicely appointed room (Garden Room) - The Church bells going off early morning is a bit of an annoyance, but not the fault of the property.
• Hayley (9/5): - Garden room was supberb, great size and amazing bathroom. Very quiet and location perfect. N/A
• Jennifer (9/5): -
• Michael (7/5): - Lovely decor and very clean. We stayed in the Earl of Sandwich room. Appreciate the building is very old and likely to have some creaks but we could not only hear creaks and stomping from above, but music and full conversations from the restaurant below. We were also disappointed at the comfort of the bed. The "king size Hypnos bed" is 2 two (albeit large) saggy mattresses pushed together. Perhaps a good mattress topper could be a handy solution for turning the two singles into one large bed.
• Linda (8/5): A unique room not to be missed - Room was really unusual , ornate ceiling , very unique Bed was comfy , lovely linen Refreshment station very well stocked Excellent communication / instructions from owner/staff even though they were not on site and room accessed via a lock box Excellent bathroom especially shower and exceptionally clean throughout Perfect location for the town Pillows on bed too soft A very minor negative -Floor boards squeaked and window rattled a little when opened , (understandably due to age of the building ) added to the charm of the room ,but for light sleepers broke our sleep
• Emma (8/5): Comfortable stay and good value for money - Decor was well thought out and the roll top bath was lovely. Everything worked well and we felt comfortable. Sash window was difficult to open which meant it got a bit too hot in the night. And while this isn't something the venue can control, the church bells nearby woke us up at 5am and 6am. Not entirely sure why they were going off that early anyway.
• Damian (8/5): Ideal location to explore Southwold. - Great location and very clean .
• Baker (10/5): Brilliant -
• Steve (9/5): -
• Lorna (7/5): Very enjoyable - The breakfast was nice but expensive . Location was excellent and the outside garden area was a nice touch . The room was very small for two people
• Alan R (9/5): Great location very clean room - Location brilliant External stairs
• Sarah (8/5): -
• Kelly (9/5): Great place we wil definitely be back ! - Location was fab Spacious Really comfy beds Really attentive staff The room Was a little cold (due to -4 outside ) but they rectified within 10 mins !
• Finbow (5/5): Avoid the Thomas Camell box room…. - Nice and handy location for shopping in Southwold. The room was by far the smallest we have ever stayed in. Right next to the outer access door and with a motor running outside all night. The owner proudly told us at breakfast that it was the cheapest room in Southwold and that all other rooms were larger. Paid for breakfast but amount debited exceeded the cost shown in the room info. Assuming he added something for the coffee. No parking nearby and recommended “common” parking is a way off and not secure. Yes it was a cheap last minute booking but still expensive and not particularly comfortable.
• Michelle (9/5): Fab place to stay - Lovely place to stay. Full of character and excellent staff. Very clean and great location. Breakfast was very good too.
• lorraine (10/5): Very pleasant couple of days - The area was very nice with plenty of nice places to eat Nothing
• Karen (10/5): Super as usual - Great food in restaurant Good location Lovely rooms Nothing
• Joanne (10/5): Hidden historic gem in Southwold! - An outstanding building seeped in history, beautiful rooms and furnishings. The owners are lovely and the breakfast was amazing.
• elsie (9/5): -
• timothy (8/5): -
• VICKI (3/5): - Location Tiny room. No reception
• Paul (7/5): Satisfied for the money. - Excellent location. Decent value.
• Alex (9/5): Sumptuous, very clean, tastefully decorated, wonderful vibe. - Great location, cleanliness clearly very high on the agenda, excellent shower room, feather pillows, comfort was excellent, not stingy on coffee / tea facilities including cafetière, decorating has been done by somebody with taste, generally an excellent vibe to the place. Not that I personally didn’t like but due to the nature of the building it wouldn’t suit people that are not good on their feet or people who don’t cope with stairs well, the suite on top floor incorporates a tight spiral staircase, I thought it was lovely but just be warned.
• Louisa (10/5): Had a brilliant time. An opportunity to decompress in a perfect spot - Stylish, compact & bijous Not much room for luggage but wasn’t an issue
• colby (4/5): Disappointing deffo NOT 5 star. - Clean and warm No off-street parking - had to park on yellow line. Small room, no table, no grab rails in bathroom, expensive for what we got. Deffo should not be rated 5 star. 3 maybe.. Food OK, but expensive for what we got.
• Dennis (10/5): - Quirky but nice! Always feel welcome and valued. Perfect position to explore Southwold.
• Jonathan (8/5): A quality place to stay for a couple more so than two male bikers. I would stay again - Location and they allowed motorbike parking when requested on-site allow very difficult on large motorbikes. The twin room (or double) had a fabulous huge bathroom but no shower (plenty of room for one), for twin room requirements (two male bikers in this case) a shower would be more practical.
• robert (9/5): Great - Lovely old hotel, great location & a beautiful bath! Nothing
• Alison (10/5): Excellent stay. - Beautiful old building right on the High Street. Lovely big comfortable bed and huge bathroom. We ate in the restaurant in the evening, amazing food and wine followed by a delicious breakfast the next morning, all served with great service. Nothing.
• Jill (9/5): Very comfortable and rather indulgent - I really enjoyed the breakfast. There was a good choice of cooked dishes like Greek eggs so not just the standard options.
• Pavlina (10/5): -
• Katrina (9/5): - The location is perfect 👌 The room was smaller than we expected, but the bathroom was perfectly sized x
• Gail (9/5): Thank You Sunderland Hotel - My friend and I visited the lovely Southwold for two days, and we chose Sunderland House for the price and location. We were emailed and messaged clear and easy parking and access instructions. The location was fantastic right in the heart of Southwold and easy walking distance to everything. The room, although very small, was comfortable. The hospitality tray was very generous with a lovely selection of teas and great coffee. A carbonated and still water was even provided. The bed linen and towels were of high hotel quality. It did get hot in the room, but we just opened the window. There was a good quality fan if needed. We both slept well. We would recommend to other guests and would stay again. The enclosed garden was lovely but could do with a tidy and a sweep of cobwebs. That's just being picky.
• Nicola (9/5): -
• Catherine (9/5): Very comfortable with a great location. - Great location. Room very comfortable.
• Jennifer (8/5): Nice stay, lots of coffee and long walks on beach - Clean , comfortable bed , bath and nice coffee . Tv kept going off,
• CHRISTINA (9/5): Very relaxing and comfortable stay - Quaint accomodation
• Tom (9/5): -
• Lisa Evans (10/5): -
• Angela (9/5): -
• Monica (9/5): -
• Pam (7/5): Interesting building, great location. - Great location, historic building with the issues that come with that. Creaky floors and virtually no sound proofing. Beds were very comfortable. A strange experience as you let yourself in through a back door so no staff were met. The bathroom was huge with a large roll top bath in the middle of the room. Not the most convenient for taking a shower.
• owen (10/5): Perfect - Location lovely room Nothing
• Victoria (10/5): A welcome peaceful interlude enhanced by outstanding food. - The Garden Room was delightful, with its own little patio; unfortunately we weren't able to take advantage of that because it was raining but the room was spacious and comfortable. The dinner was really excellent - a good range of fish, not surprisingly, but an outstanding vegetarian option of roasted cauliflower and my husband was very delighted with his duck. Breakfast was equally delicious, with some unusual options, and served with charm by a fine young man. We would have loved to eat in the garden which, unfortunately wasn't available due to a fallen tree branch....
• Sara (8/5): Great location - Lovely character building in a great location. Clean with tea/coffee facilities. Friendly/helpful cleaning staff. We booked the small double and that’s what it was.
• Kirsty (10/5): A fab stay centrally located on the high street! - The location and facilities were great Lack of any staff interaction at all
• Cox (9/5): -
• lisa (10/5): A great birthday getaway - Great location in the heart of Southwold Extremely comfortable bed Lovely little garden area right outside the room There was a strange smell in the bathroom but it went after we ran the tap for a little while.
• Nick (9/5): Comfy and well-located. - Brilliant location, right in the centre of the village. Very comfy and spacious bedroom with a separate sitting room. Great shower. Access to the first floor is via an easy staircase. But the start of the stairs to the second floor are very steep on a bend and with no hand grab. Anyone with any mobility issue would really struggle. They should mention this clearly in the booking information.
• stanley (7/5): - The evening meal that we pre-booked was really good. The owners were very friendly when they were about. The bedrooms were well appointed and had a charm about them. The location was good for Southwold. We booked a breakfast for Thursday on arrival on the Tuesday night. On the Thursday morning everything was shut, with no one about for breakfast and no messages from the owners. The cleaner was not aware. The rooms can be noisy, with restaurant users and traffic, due to us having to open the window. Good fans in the rooms would have been a good addition during the summer.
• Amber (7/5): Beautiful hotel, Beautiful spot just shame about the parking. - The room and bathroom were gorgeous. Thank god there was a fan in there as it was very hot but the tea and coffee facilities were lovely. The birthday banner for my partner was a lovely touch so thank you! The parking situation was terrible. We had to park on a residential street 10 minute walk away. The two car parks that were recommended were full and when I tried to call the only number I was provided it went straight to voicemail which was quite stressful. Without having a front desk or a helpline makes it quite hard especially when you are not from the area.
• Jonathan (4/5): - Room too small for 2 people and too much furniture
• S (8/5): - Great location , restaurant excellent room clean and comfortable Nothing to complain about
• Jane (9/5): Amazing stay would recommend but eat out for breakfast - Lovely room and slept so well! Shower excellent and location was on the high street perfect! Very friendly owner who gave us advice and history if the hotel. Would prefer fresh milk in the room. Breakfast was tasty but not enough of it. Was expecting a buffet with additional fruit, cereal, yogurt tea or coffee etc. Had to pay for additional coffee which shocked us. We left hungry :( and a hole in our pocket.
• Jeanne (9/5): My daughter and I had a lovely stay. Comfortable and clean room with lovely decor and the shower - Breakfast was very nice but selection a little over the top and herbs and pumpkin seeds not really necessary. I wasn't aware that the total price didn't include breakfast so the price was a little excessive, especially having to pay for tea and coffee too.
• Sean (10/5): Exceptional -
• David (9/5): Superb -
• Peter (9/5): Lovely room. Great host. - Breakfast was extra but cooked to a very high standard Seagulls were very noisy but it’s a period building so you cannot expect double glazing.
• Hall (8/5): Very good - Location is excellent,right in the middle of the high street Small double room maybe ok for 1 night but really only a single. Lovely coffee provided in room,terrible coffee served at breakfast
• Julie (9/5): We had a relaxing stay, everything was provided in the toom - The room was spotless x good directions to find it Can't think of anything
• Hadden (9/5): Superb - The hotel was bang in the centre of Southwold The restaurant didn't appear to be open but it wasn't a problem
• Tracey (9/5): Superb -
• Tim (10/5): Lovely room and location for a wedding anniversary trip - Lovely character of the room, location on high street and close to beach and town facilities. Nothing. Just a note for people booking is there is no food on Sunday or Monday (so don’t expect an evening meal or breakfast on those days).
• Diane (5/5): Passable - well placed small double- extremely small, would not recommend for more than one night
• Vicky (10/5): Lovely Hidey Hole - Very comfortable, everything of excellent quality. Lovely, cool and spacious in the attic rooms. The check in locker was very efficient, and we didnt need any help, but we didn't actually see any one.
• Laura (8/5): Very good -
• Julia (7/5): Good - We've stayed here before, nice rooms and good location. Self check in is great. Our room was so hot and we weren't there in the very hot weather, just warm and very breezy outside, but the room was stifling. A fan was provided but proved inadequate and the sash window doesn't stay open. A shame because we really like this hotel.
• Helen (6/5): Overpriced for the room I was in, wouldn’t call it a boutique hotel! - Location is central and easy to walk to beach Room was small, warm and next to main entrance door - noise. Couldn’t open windows as seagulls perched on roof outside!
• Steve (9/5): Superb -
• Hayes (8/5): Very good -
• Jane (8/5): Fabulous Old Hotel, but think walls - Perfect location. Comfortable bed. Lovely, helpful staff. Clean. Convenient for walking to restaurants, shops, beach, etc. The showering facilities, quite primitive. It was a beautiful roll top bath, but showering with a handheld shower was pretty dreadful, especially if you were sandy. Also, nowhere to put your toiletries or towels near the bath (small stand) or sink. One hook for two robes. Face on wardrobe, so clothes were behind each other. Lots of noise from restaurant below and room above.
• Glyn (9/5): Superb -
• Chris (10/5): Good for the soul with excellent understated luxury - The suite was gorgeous, well appointed and clean. Lovely shower. Plenty of good quality tea and coffee. We ate in the restaurant and were delighted. Sooooooo tasty and a good choice, we ate outside which added an extra something. Mood music added to a refined and relaxed atmosphere. Delighted to have found this little gem in Southwold which took us back in time to the England we remembered. Rested and restored by this stay Can’t think of anything I would change
• Helen (4/5): Anniversary getaway - Location is excellent as the hotel is on the High Street. The bathroom is very good and there is a wide selection of tea and coffee in the room. Southwold itself is truly wonderful. We didn't encounter any staff at all as there is no reception. There is no fresh milk, only 2 cheap imitation "biscoff", the reading lamps above beds are not independent, there is only 1 tiny window, no fan, only one tiny rug on floorboards, the room is marketed as a garden room but there are no plants or anything green outside just a couple of chairs and paving slabs, the bolt on the gate does not latch properly, the quilts are ridiculously heavy for this time of year and are feather which I am unable to use, there are gaps around the curtains so it was light in the room from about 3.30am. All of this is not worthy of 5 stars and the cost.
• Tidmas (10/5): A fun and beautiful place with great charm - Beautiful room accommodating and wonderful friendly staff who made our stay interesting and fun Nothing everything was perfect
• Gillian (7/5): Good -
• Lewis (9/5): Superb -
• Jon (8/5): Lovely location in historic building! - Great location in the centre of Southwold. A beautiful building with so much history and the room was comfortable and spacious for a building of this age. Amenities excellent and new, modern bathroom was a nice touch. We didn’t eat at the attached restaurant, but it looked very good! Understandable that there is no air conditioning but the fan provided was not for purpose on a hot summers day/evening. This is an old building so things do creak a little, which only adds to its charm, but if total silence is your thing then this may not be for you.
• Trevor (7/5): Lovely room and location but didn't feel like a 5 star hotel - The room (Duke of York) was lovely and very spacious There were no staff around except for cleaners, the room didnt have a mini bar even though the room details said it did. It was a very hot day but there was no a/c or heat pump just an old fan.
• Jacky (9/5): Superb - Loved the room, the bottled water notice, so clean everything shone! I was solo traveller so appreciate others comments about the room size I had, but for me was perfect. Easy check in instructions so no need for anyone to be there. Yummy breakfast, maybe only thing that jarred acre bit was being charged for coffee with my breakfast whereas up in room was provided. Nothing!

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