Westlock Inn & Conference Centre

Location: 10411 - 100 Street, Westlock, ca

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Pets allowed
• BBQ facilities
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Packed lunches
• Kid meals
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Face masks for guests available
• Delivered food - securely covered
• Key card access
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Secured parking
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Vegetarian menu options available

Rooms Available

• Business Room, 1 King Bed

  1 King Bed

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels

  Practical - Iron/ironing board; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Air conditioning
  • Refrigerator
  • Microwave
  • Private bathroom
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• Deluxe Double Room (2 Adults + 1 Child)

  The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room

  The double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Cots
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Executive King Room

  Free Wi-Fi and a 40" flat-screen cable TV are featured in this room. A coffee machine is included.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Cots
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  Free Wi-Fi and a 40" flat-screen cable TV are featured in this room. A coffee machine is included.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Cots
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  The double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. This double room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Alarm clock
  • Coffee machine
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Noreen (10/5): - The staff is always friendly and helpful.
• Cheryl (9/5): - Room was clean, bed was very comfortable.
• Aganetha (9/5): Convenient and quiet place - Pillows are way too thick, brought our own
• Stephanie (8/5): -
• Elvin (7/5): -
• Marjorie (10/5): - Great! Nothing
• Marjorie (10/5): - It was awesome 👌 Nothing much
• jingnian (10/5): good - very good very good
• Bev (10/5): -
• lisa (4/5): - Breakfast and location were good The mattress was really worn and the floor felt sloped
• Brad (8/5): -
• Mary (5/5): -
• Antoine (8/5): -
• Trefor (7/5): -
• Wes (9/5): -
• Wanda (7/5): All good - Very good All good.
• Betty (7/5): Overall, was good. But price has really gone up. No Seniors discount. Not sure if I would stay agai - We ordered the Prairie breakfast but were served the traveller's breakfast in error.
• Beverly (7/5): - Pool to be opened and not in maintenance! Continental breakfast should have been free!
• Theresa (10/5): -
• Barry (4/5): -
• Charles (8/5): -
• Brenda (8/5): Overall comfortable - Easy check in Sink didn’t drain how does that get unnoticed when it comes to cleaning!
• Lori (8/5): -
• Timothy (8/5): - Staff are fantastic. Room was very clean.
• Cheryl (10/5): - I booked online at a rate of $110 but when we got to the hotel they charged us $153. So I don’t think I’d book with you again because your price was not guaranteed.
• Dale (8/5): It was good -
• Jake (8/5): -
• Jake (8/5): -
• Hamid (6/5): -
• Hamid (6/5): -
• Wendy (5/5): - Staff were cordial Very few supplies in the bathroom for two people. Bed uncomfortable.
• Tara (10/5): Would recommend and stay there again. Loved the staff both at the desk and in the restaurant. - Clean and friendly staff The property is in older condition but it’s well kept from what we saw
• KIMBERLY (8/5): -
• Sabrina (4/5): - The staff at the location were very nice and tried their best to accommodate us. Not being able to resolve the bud bugs as we booked with booking.com, instead of direct. Major flaw in the travel booking system
• Kate (10/5): -
• Kate (7/5): -
• Jean (10/5): The stay was very good. No complaints. Would definitely stay there again. Staff were exceptional! - Good breakfast and location
• Brian (10/5): -
• John (8/5): - Door key had to be changed out several times.
• Tiffany (10/5): - Staff were very polite. Beds were extremely comfortable and rooms were clean.
• Wendy (8/5): Other than not having my requested room on the main floor the place was ok. They definitely could use new mattresses. - It’s very clean for an older building . I had asked for a main floor room as they don’t have an elevator. Our room was in the 2nd floor.
• Bonnie (8/5): -
• Susan (8/5): - .
• dianna (2/5): - Carpet was filthy, sound between rooms was so noisy. Room service food wasn’t great. But Staff were very nice.
• William (2/5): - Got checked in then was told no pool then had dinner in the dining area and seen mice on the floor at the next table. We will never come back very very disappointed
• Barbara (10/5): - Clean rooms, comfortable bed, quiet.
• Kristian (10/5): - Great
• Ruth (8/5): - Most comfortable bed
• Kathy (8/5): -
• Robert (8/5): - Staff were friendly and courteous. Lounge food was very good and breakfast was very good in the restaurant.
• Brenda (8/5): - For an older hotel I was satisfied
• Elena (10/5): -
• Lausic-Gonzalez (7/5): -
• Melissa (6/5): - Clean enough, very old, needs renovations very badly. Breakfast not included. Was convenient due to mom’s surgery at hospital down the street. Lucky enough to get a room during wild fires not too far away and evacuees there
• Janie (8/5): - It was nice to have eating in the facility without having to leave the property. No elevators, so access to rooms involved climbing stairs.
• JENNIFER (7/5): -
• Abou Najm (1/5): - Clean and big room The air conditioning is like rocks crushing machine
• Darlene (9/5): was good overall value location cleanliness. all excellent - breakfast was perfect. we were traveling for medical reasons so the location was ideal. the stairs to reach the 1st floor room was not ideal for my husband on crutches.
• Hedges (4/5): It was just Ok - The room we wound up in was comfy. The restaurant/breakfast included was good. Staff friendly. Room was clean, bedding nice. First we paid extra for the pool. We could have gotten other places for less but decided on the inn as there was a pool. We were looking forward to using it. Got to check in and there was a sign saying pool closed. Seriously I was so annoyed because we specifically wanted this place for the pool. I politely said something to the staff and she barely acknowledged me. I said you know this should be on the website because we chose this place for the pool. She didn’t respond to my concern. I would have been happy had she offered me a bit of a discount or something extra, but like I said she barely acknowledged my concerns. Then we got up to our room and the fridge was rattling loudly. We unplugged it for a few minutes to reset the compressor, so requested new room. That was seamless and smooth, but of a pain since we had already taken our stuff up. The hotel itself is becoming rundown with tape on carpets to hold it in place. Also the tv didn’t work very well. We thought it was the remote but after new batteries it still didn’t work well. In order to get it to do anything we had to stand directly in front of it with the remote almost touching the sensor, and then had to press buttons repeatedly to get it to work. One of the rods to move the curtains came off in our hands.
• Penny (10/5): - Polite staff, clean and comfortable bed. Entrance and exit to the parking lot needs attention, big potholes..
• Wendy (6/5): - Property is older, no elevator to 2nd floor could you use some updating convenience location was good
• Lady (6/5): - A very dated hotel. The pool was under maintenance which would have been nice to know ahead of time. But, we woulsnt have used in anyways since it was in the banquet/buffet area which was kind of weird to us. The room keys also kept demagnetizing so we had to get new keys coded twice.
• Sheilagh (10/5): - Really liked how quiet the property is, the only thing that would make it great, not a big thing but having a couple bottles of water in the room for the guests. The bed was comfortable clean and loved the Business Rooms.
• jarrett (8/5): -
• Claude (8/5): Tour stop1 - Little disappointed that they didn't mention that the pool was out of service at the time of booking.wbook hotels with pools to give the kids something to do. There should be a discount given.
• Gareth (8/5): -
• Leisheng (8/5): - Good
• Derksen (4/5): -
• Janet (8/5): - When 4 guests are booked there should be 4 towels, four cups etc
• Brenda (6/5): - At check in, the front desk clerk was rude and condescending. My worst experience checking in ever. This Hotel is not for people with mobility issues. No elevator to second floor, only stairs. The hotel should state this on their website. Check out staff were very friendly
• Gregory (5/5): Passable - The Traveler's breakfast was great. The front desk staff were very helpful and very lovely to deal with. The pool was closed with no indication that it was when I booked.
• Jill (10/5): - We were pleasantly surprised as the room overlooked the pool and courtyard. Great breakfast
• Jocelyn (8/5): - Was disappointing to not use the pool but overall very very happy with my stay
• Sarah (6/5): - It was an okay stay. Its really gone downhill and needs an upgrade. The beds were okay. Our room was hot. Air conditioner took all night to cool it down . And it stunk. Bed was nice though. Breakfast was okay.
• Jennifer (8/5): Very good -
• Teresa (10/5): - Clean, friendly staff, good price, good restaurant, free breakfast.
• Claude (10/5): - Nice place good food .
• Petersen (8/5): Our stay was amazing, relaxing, and comfortable - The staff was absolutely amazing and so helpful and easy to talk to. I had an amazing sleep. The hotel was a quiet and restful. The pool was so much fun. I didn’t like that there was not a coffee bar or something that I could take coffee up to my room. I had to sit in the restaurant to drink it.
• Nicole (4/5): Disappointing -
• Hiron (6/5): Overall it was a good stay and would come back again - I liked tht the bed was comfortable and that the prices were good as well. I didn't like that the sheets hadn't been hanged because there were two big stain marks of somthing on the left side of the bed when I got there.
• Ken (6/5): - We had breakfast at the restaurant on site and the service and food was good. However, the beds were quite poor and we did not enjoy our sleep, which is an important part of any hotel stay.
• Rob (6/5): It was ok - The front desk lady a check in was quite snotty. We asked a few questions and it was like we were taking up her time.
• James (8/5): Very good -
• Rachel (10/5): Recovery - I booked this for a family member to recover from a surgery and having the pool and sunlight was very much appreciated. They missed the pool side buffet by 30 minutes but what other hotel in Alberta even has a pool side buffet!?
• Teresa (9/5): Superb - Great service and helpful staff with wonderful personalities Good choices for breakfast and they include an overnight voucher discount on any food item. The mattress could be harder But when I asked for a different room with a firmer mattress, they accommodated
• Paulette (10/5): - Check in went smoothly. All staff were friendly and were helpful. Older hotel but clean and the bed was comfortable. Food in restaurant was good and service was excellent.
• Chelsea (8/5): - Clean, central, good breakfast. The pillows are massive and could be flatter
• Dom (8/5): Very good -
• Thiessen (10/5): Exceptional - It had room to park
• Michael (10/5): - Clean room, nice convenient restaurant, friendly staff, around great place to stay.
• Alfred (10/5): - Pleasant staff, clean room, good restaraunt
• Amanda (10/5): - Would recommend staying here
• Karen (10/5): Westlock be you next stop and rest ! - Excellent accommodations and excellent service from front desk clerk, manager, and restaurant servers were professional and courteous. Very quiet place to rest after a busy day in Edmonton for a medical appointment . Well rested and enjoyable hotel experience in Westlock!
• Karen (9/5): Superb -
• Troy (10/5): - Nothing
• Troy (10/5): - Nope
• Walter (6/5): - I had a problem with the air conditioning during the visit. I have stayed at the property several times and this continues to be a problem as it does not work well at all.
• Michael (10/5): - It nice and clean
• Kalla (10/5): - Was clean, friendly staff, good breakfast, quiet(could actually sleep unlike other hotels I have been to)
• Denise (8/5): - Very welcoming and warm atmosphere. Beautiful views of the courtyard although the plants are in dire need of a dusting. Rooms are spacious but showing their age. Food is great also.

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