Balafon Beach Resort
Location: Kololi Beach, Serrekunda, Serrekunda, GM
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the ultimate beachfront getaway at Balafon Beach Resort, where relaxation meets adventure in paradise.
Indulgent Spa Treatments
Pamper yourself at our luxurious on-site spa, offering rejuvenating body treatments and facials that will leave you feeling refreshed and revitalized.
Recreational Oasis
Soak up the sun on our private beach or dive into fun with our outdoor pool and lazy river. Adventure and relaxation await just steps from your room.
Comfort and Convenience
Enjoy complimentary Wi-Fi, well-appointed rooms with private balconies, and delicious dining options, including room service. Our attentive concierge is here to ensure your stay is nothing less than perfect.
Don't miss your chance to unwind in this tropical paradise—book your stay at Balafon Beach Resort today!
Important Information
- Children 13 years old and younger are not permitted at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:30 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Free beach cabanas
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Picnic area
- ATM/banking
- Safe-deposit box at front desk
- On private beach
- Full-service spa
- Pool umbrellas
- Tours/ticket assistance
- Assistive listening devices available
- Lazy river
- Free self parking
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Free beach cabanas
- Free pool cabanas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Beach yoga on site
- Mosquito nets
- Walkway to water
- Fishing nearby
- Horse riding nearby
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Premium Room, Garden View
1 King Bed
323-sq-foot individually decorated room, balcony/patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Standard House, 1 King Bed with Sofa bed
1 King Bed and 1 Twin Sofa Bed
431-sq-foot individually decorated room, balcony/patio with garden views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Standard Room, Garden View
1 King Bed
269-sq-foot individually decorated room, balcony/patio with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Premium Room, Ocean View
1 King Bed
323-sq-foot individually decorated room, balcony/patio with partial sea views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Free WiFi
- Balcony or patio
- Bedsheets provided
-
Premium Room, Private Pool, Garden View
1 King Bed
323-sq-foot individually decorated room, balcony/patio with garden views
Layout - Bedroom and sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Private pool
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Free WiFi
- Private plunge pool
- Balcony or patio
- Bedsheets provided
-
Premium Room, Private Pool, Ocean View
1 King Bed
323-sq-foot individually decorated room, balcony/patio with ocean views
Layout - Bedroom and sitting area
Relax - Private pool
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Private pool
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Free WiFi
- Private plunge pool
- Balcony or patio
- Bedsheets provided
-
Standard House, 2 Bedrooms
1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed
646-sq-foot individually decorated room, balcony/patio with garden views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Shared bathroom, in-room sink, free toiletries, and towels
Practical - Safe, iron/ironing board, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Separate sitting area
- Separate dining area
- Free WiFi
- Balcony or patio
- Bedsheets provided
Guest Reviews
- Talaar (10/5): - Allt var tipptopp
- makisa (6/5): - I don’t know what to say here , the hotel was okay , the room and appliance need a serious update, everything is old and smell . We had to ask them to spray our rooms so I can sleep . The staff at the restaurant were very nice . The food was great. Transportation is terrible, limited access. We had to walk to the road several times to catch cab .
- Gary (8/5): - Nice accommodations. Attentive staff.
- Nomi (10/5): Balafon Beach resort - The stay was super Pleasant and the staff is super friendly. There is a private Beach with guards to make sure all people staying here are safe😀 Nice pool and rooms with aircondition
- Corrine (6/5): Balafon experience - Cleaning staff were lovely. Very friendly. There was one restaurant staff, who.was rude and unfriendly. Ordered chicken n chips for lunch. The chicken came out cold. When asked for it to be warmed up, they refried the chips n heated up the chicken. Meal wasnt that great. Great place to stay for exploring the city. There was no entertainment, so spent evenings out of the complex. There was a few blackouts but electricity came back promptly. The room were spacious but gloomy. Gambia is beautiful country to visit and will definitely visit again. Different hotel though.
- Bianca-Maria (8/5): - .
- Jason (10/5): - Wonderful experience.
- M (8/5): Great stay - Everything was ok apart from been a room with limited entertainment i.e the atv was not functioning properly.
- Birgit (6/5): - Leider bin ich nicht so zufrieden. Der Hinweis auf die Regeln des Hotels, keine Getränke oder Lebensmittel außerhalb des Hotels kaufen zu dürfen, war etwas befremdlich. Aber das keine Gäste, auch nicht nach Anmeldung in die Zimmer dürfen ( es handelte sich um meinen Bruder ) hat mich extrem gestört. Die Zimmer waren sehr schön und geräumig, aber sehr dunkel, die Badezimmerfenster sind mit einer Folie angeklebt und dadurch noch dunkler. Hätte es Fliegengitter vor dem Fenster oder der Tür gegeben, wäre ein Lüften möglich gewesen. Die Vielzahl an Katzen, die im Restaurant über die Stühle toben, bei offener Tür in die Zimmer kommen, oder sich auf der zum Trocknen abgelegten Kleidung bequem machen, und leider vom Personal nicht gehindert werden, hat mich gestört, auch wenn ich Tiere sehr gern habe. Die Zimmerkarte wurde nach jeweils 1 Woche gesperrt, mit der Erklärung ich hätte sie gesperrt, da ich sie zu nah am Handy hatte….was nie der Fall war. Nachdem pünktlich nach 1 Woche die Karte wieder gesperrt war, hätte man von Anfang an darauf hinweisen können, dass die Karten jede Woche neu aktiviert werden müssen. Das Restaurant enttäuschte mich leider auch, entweder dauerte das Servieren des Mahlzeit 55 Minuten, auch die Tomatensoße der Nudeln, war mir leider deutlich zu scharf. Die Securitie war sehr freundlich, saß jedoch direkt an meinem Zimmer, dadurch konnte ich sämtliche Gespräche und Funksprüche mithören. Von den restlichen Mitarbeitern fehlte leider oft die Freundlichkeit.
- DeAndrea (6/5): Preparing for our wedding - Checking in was pretty easy. Got to the room, and it was clean. The couch cushions could use some fluffing. That's no big deal. My husband wanted to watch football, and the TV would NOT come on at all. As we were heading out we we stopped by the front desk, and we are informing the young lady, and her response was I tried to tell you, but you wouldn't be quiet. Not a very nice response, and besides we didn't turn the TV on before she left the room. We were told NONE of the TVs worked because they were all in Chinese. Well the TV in the sports bar worked. Supposedly the tech was working on them. 2 nights and 3 days and the TV didn't even come on. Views from our room were great. The cleaning and restaurant staff were very kind and welcoming.
- johnny (10/5): - Fint läge direkt vid stranden. Bra frukostbuffé.
- Robert (4/5): - We had one of the pool rooms for a month and the key card would never open the door on a number of times and we were all ways having to get someone to come and open the safe and when they did it would take up to 40 minutes to come be aware there is no Television in rooms the rooms badly need a refurbishment fridge door hanging off our room was one of the most expensive ones breakfast was ment to start at seven but there was never anything out and had to wait for the lady to come to cook the eggs I know this is Gambia but these our basic things . Also found the beach boys spent most of the day chatting to the young single girls,and finally people were just coming off the beach and the boys were letting them when there was signs saying guests only
- Kamau (10/5): Flawless - Great time, from check-in, to kitchen staff, to cleaners, to entertainment, great value and lovely staff. Really enjoyed our time. Recommend the premier room pool view!! Closeness to beach is so ideal too, great for relaxation or a stroll to enjoy the sunset. Nice walk 15 min walk to Tropics Mall and shout out Vibrations cafe for a healthy vegan option outside of the great food provided at Balafon. Would definitely come again.
- Verified traveler (10/5): Nothing but good to say - I have nothing but good to say about this hotel! The facilities are beautiful, rooms spacious and comfortable and direct beach access with lot of sunbeds available. Staff are attentive and caring. We had an issue with our room (not the hotel’s fault) and they really went out their way to find a solution and ensure we had a pleasant stay. Which we did. Couldn’t be more grateful, will be back!
- Matthias (8/5): - Der Hotelstrand ist nah und recht gepflegt. Viel freundliches und hilfsbereites Personal. Frühstück typisch afrikanisch sehr eierlastig. Wir fanden es reichhaltig. Wurstfreunde kommen allerdings zu kurz. Zimmerservice sehr gut!
- Allan (6/5): Super ophold. Vanvittigt larmende restaurant. - Rigtigt fint hotel med super beliggenhed. Man skal kunne acceptere at der hver aften er live musik, som spiller VANVITTIGT højt, man kan ikke tale sammen undrr middagen. Vi prøvede at bede dem skrue ned, men det var mærkeligt nok ikke muligt, til trods for at flere gæster spurgte om det samme. Der ligger heldigvis andre restauranter i området, hvor de har forstået europæernes ønsker. Derfor spiste vi kun på hotellets restaurant én gang. Der mangler parasoller ved poolen, man kan kun ligge direkte i solen. Resten af opholdet var super fint, rent og pænt, god service og søde medarbejdere. Poolen er spotless ren og fin.
- diane (4/5): - Not to clean grddn mkjlded walls kutside..black mould all over shower floor; wLls stzined from air ck dionef more care needs putting into this hotdl has lkvely location
- Doris (6/5): - Hotel in die Jahre gekommen was leider von der Geschäftsleitung ignoriert wird . Trotz allem war es ein schöner Urlaub
- Gundula (6/5): - Leider sehr in die Jahre gekommenes Hotel und sehr Renovierungsbedürftig was leider vom Management ignoriert wird. Trotz allem hatte ich eine schöne Zeit da weil der afrikanische Stil dieses Hotel gefällt mir sehr und das es direkt am Strand liegt
- Tonya (2/5): Bad run down hotel - I was not impressed. The pictures online indicate leisure and comfort, which is not what we had. The air in room was not cold. Very old air condition units. We were put in a room, where it didn't get cool, and switched to another room that had us up half the night, due to cool air not working. The TV never worked. The kitchen manager was rude, after staff worker explaining to me the process of taking breakfast to sick husband. The outside and parking not kept up, potholes with mud puddles in parking lot. I was ready to checkout the 1st day, but hotel would not refund money. Safe to say We will not be staying here again.
- Tysheena (8/5): - Quiet, inviting, immediately accessible to the beach. Extremely friendly staff.
- Lucas (10/5): Lovely place - The internet service was not good, but the staff, food, service and facilities were great
- Shannon (6/5): Nice Beach view - The rooms was nice over all but i had to tell them about the AC many times it was very hotand the room leak when it had a hard rain also the water would be off everyday as well as the power
- Stacey (8/5): - Waiters and waitresses not very professional.
- Fatimah (8/5): - Lovely resort with amazing staff. Fatu and the rest of the restaurant staff were fantastic, really great customer service. The swim up pool was great. Love the tucked away feel of the place. A nice stay
- pau (10/5): - Beachside hotel, lovely location with excellent service
- Essa (8/5): Lovely stay - Really nice staff and really nice rooms The food as Ok and the pools are really clean We had a really nice stay at Balafon hotel Thanks to the nice people who work there
- Christian (6/5): Fint nok, med plads til forbedring. - Hotellet levede ikke op til billederne, så blev lidt skuffet ved første øjekast. Men når man lige er landet i det, så fungerede det fint. Primært handlede det om rengøring, larmende klima-anlæg og det fremgik slidt (ku trænge til en kærlig hånd). Men personalet var super flinke og imødekommende.
- Heather (10/5): - All that a really good african experience should be. Lovely ambience from stunning beach views with palm lined sands and plenty of grass covered canapied umbrellas. The pool was crystal clean everyday and the food in the beach restaurant was amazing quality at really good prices. The breakfast was of high standard with plenty of choice everyday. There was different entertainment every night from african dancers and authentic drum players,to bands playing regiee music. The staff warmth and customer service was the best I have encountered in the 15 years I have been visiting the Gambia. Altogether a fantastic holiday experience
- Fred (10/5): - Everything was good
- Luud (8/5): - Good and save hotel. Water in the pool little bit cold. Nice Staff. Entertaiment mediocre. Wifi can be better
- Mahamadu (10/5): - Was great
- Katharina (10/5): - Sehr schöne Lage direkt am Strand. In der Nähe viele Restaurants
- Frode (6/5): January stay with beach view - Had a stay at Balafon for a week in the beginning off January. Rented their most expensive room with my own pool and seaview. Not worth it at all. The pool and the location is good. The staff are very polite and friendly. But the standard off the room is really not good enough. When you pirce this high the quality off the room should be much better. There is no door to the bathroom. It`s very close to the bedroom. Their is not possible to keep the sun out do to curtains than dont cover the actual space off the terrace door/window. So forget about sleeping after 0800. Needs a serious renovation and then they could have this price or even more.
- MATIGIDA (6/5): - L’hôtel a besoin d’un bon rafraîchissement. Les chambres sont très mal isolés..lorsque des passants ont des discussions notamment les personnes travaillant dans l’hôtel nous entendons tout depuis la chambre. Il y a très peu de lumière sur le chemin pour se rendre dans la chambre. Enfin, j’ai eu à attendre une heure pour être servie au restaurant.. bien qu’ils étaient une dizaine à ne rien faire.. j’ai du passer 3 fois commande.. c’était n’importe quoi.. la nourriture est pas très bonne.. l’hôtel en lui même est convenable mais ce n’est pas du tout un 4* même pas un 3* je dirai.. la literie laisse à désirer également, une forte odeur d’humidité dans la salle de bain avec une porte cassée… Pour les points positifs je dirai une belle piscine et l’hôtel est en bord de mer. Les personnes travaillant à l’hôtel sont sympas
- Anna (4/5): - Vi hade ett rum med swim up pool , men pga att vi bodde vid floden där ( som stank av avlopp) så kunde vi inte sitta utanför , stanken var vidrig. Rummet ok men slitet. Poolområdet strand och restaurang var jättefint.
- Valeria (6/5): - My room was directly across from the kitchen and dining area. The noise often woke me in the morning. My room was not well maintained and upon arrival, the mirror had toothpaste spots which made me unsure of the cleanliness of my entire room. I saw a rat on the sidewalk one evening. The property was also not maintained well with broken fences and other repairs needed and a full paint refresh is necessary. The courtyard was not clean and the reception area was not welcoming.
- Patricia (8/5): - Hotel muy bonito, el personal es muy amable y la comida está buena! Por otro lado, el mantenimiento y la limpieza de las instalaciones se podría mejorar, pero no estaba sucio.
- Dabington (2/5): Don’t stay here !! - Terrible! Total scam . Filthy and unfinished. Please do not include on the hotels.com website. Complete scam !!!
- tykeen (10/5): - I liked that it was exclusive to the beach and the warmth of the environment and staff.
- Sheila (6/5): - The size of the room was spacious/layout was good. But i only stayed in my room 4 nights out of 14, due to it smelling like a public toilet! I brought this to the house keepers attention & she would use detol to disinfect the floor but this would only camouflage the smell before it returned. I did share this information with the night manager on duty on the 08/10 before vacating the hotel.
- Takunda (2/5): - Bad internet, bad service, rooms not very clean. The tropical theme is good but Hotel maintenance is way below standard
- Mussa (6/5): - Customer service is poor in here, house keepers opens up your door without knocking, there’s no sign for “do not disturb”, and staff at the entrance does not welcome you at the check in or even at the checkout you do not get a simple “have a good day” from them.
- MOHAMED (10/5): Drumming the Balafon Beat. - From our arrival we were warmly greeted by Mam Fatu and Oumar. During our weekly stay, we enjoyed an exceptional service by the entire staff mamaged by Cyndi. The pool was cleaned daily and our room was serviced daily with fresh linen and towels. Cyndi even provided my wife with brand new bucket she needed. Addou Mackhé the night shift attendant helped us get food late night after the restaurant was closed past midnight. Our daily complementary Breakfast was phenomenal. Fatou Bintu made some fabulous omelettes and pancakes. The private beach was very clean and the warn water ocean was perfect. The entire hotel was safe with daily and nightly security staff making there rounds. What i like the most was the atmosphere and the variety of the patrons. Kids are welcome, families and old couples stayed there during our stay. We've encountered European tourists, Americans, Jamaicans and locals as well as neighboorhing citizens from Liberia and Senegal. Overall the Balafon Beach Hotel Resort is a wonderful place to stay long term vacationning.
- Jose Luis (10/5): - Everything was ok. I’ve stayed at this hotel three times.
- Verified traveler (6/5): Ok but won’t book again - The set up of the room makes watching the TV an uncomfortable watch. Cleaners were not consistent which often led to an invasion of ants. The WiFi was decent most of the time and the private beach is amazing. Most staff are friendly and welcoming especially the restaurant team. Hotel could benefit from having some hand wash and daily fresh towels. I’ve stayed apartments where cleaning is done daily therefore would expect the same from a 3 1/2 star hotel. I’m honestly not sure if I would stay here again but thought my stay was average and ok.
- Helene (8/5): - Fint hotell med direkte adkomst til stranden. Kanskje beste beliggenhet på Kololi beach. Deilig frokost og god service. Alle på hotellet var hyggelige og imøtekommende. Anbefales!
- Alexandra (4/5): - Poor Reception at Front Desk. No doors in the shower. Bad internet service. Tv doesn’t work. No telephones in the rooms, can’t call in case of emergency or room service. No door handles on back door. No clocks to set alarm .Restaurant food & servers are excellent but Never expect a Smile from Restaurant receptionist. The Gambian cooks will go above & beyond eg. Famara Sanneh, Sarjo Jarjou, Kawsu Joof, Yankuba Dampha. Professional Grounds keepers/Pool attendants & our Room cleaners Sainey ,Salif & the sweet lady who joins them.
- Kay (10/5): - Beautiful grounds and rooms, access to beach for walking or swimming plus on site pools. Major negative is no relationship with taxis; I feel I was gouged every time I tried to take one.
- Lynn (2/5): Dishonest or incompetent? - It is a lottery to stay here. You can book their best beachfront plunge pool rooms 10 months ahead. You can email to confirm many months ahead. But if the administration book the same rooms multiple times it is tough. Rooms would seem to be overbooked and from what I saw randomly assigned to people who booked many months later. Whether the administration is handled manually it is hard to say. Whether the overbooking is accidental or intentional is hard to say. What I can say for definite is that it is not a one off. I overheard exactly the same conversation with another guest. Coming to any conclusion with the management proved impossible. When the story constantly changes and memory contested all faith in the managements honesty and integrity was lost. After 7 days of lies & obfuscation we realised that the non resolution was interfing with our ability to enjoy the holiday and felt that the only option was to leave and look for a property run with integrity. It is a shame it was a nice location and had potential were it not for the appalling management.
- Martin (8/5): - Balafon on kotoisa hyvin hoidettu hotelli omalla kivalla poolilla ja rannalla. Alue on siisti ja aamiainen hyvää tasoa. Palvelujen on ystävällistä. Ilmainen wifi. Lähellä palveluita. Huone on tilava, joissakin oma pieni pooli. Huoneen kunto ja viimeistely jättää toivomisen varaa varsinkin kylpyhuoneen osalta. Voi suositella
- Reinhilde (10/5): - The own was excellent The staff was always friendly, smiling and helpful The garden on the hotel is beautiful
- Rekitha (10/5): - The staff was friendly and respectful from the time I arrive to the time I departed. Always a smile on everyone face was amazing. I love it there and wish I didn’t have to leave. The breakfast buffet is the best. I’m a breakfast person. The lunch was nice but the dinner was ok.
- Hawah (10/5): - Wonderful place to stay, amazing staff, delicious food
- William (10/5): Great Choice! - I was very pleased with my stay at Balafon. All the important things were in place. Clean, quiet, good bedding, attentive staff, several pools, on the beach, in-room safe, good breakfast, good restaurant. Also had live music several nights a week. The only thing I would like to see improved is the wi-fi. It's very strong in the lobby, but spotty in the pool/restaurant area where you may spend a lot of time. It comes and goes, perhaps depending on how many people are using it, but it's not too bad. It usually comes back on relatively quickly.
- Sabine (6/5): - The area is fine. I really didn't like that they don't change your towels regularly and when you do get new towels they get thrown on the shelf. No care at all. The rooms are old and could really use an upgrade
- Edward (10/5): Lovely smaller hotel - Lovely hotel! Right by the beach. Great breakfast with a friendly chef cooking your eggs in the morning! Walkable to the strip in the day time if you fancied a night out and of very short taxi there/ back. Only thing I would comment on is the lack of door in the bathroom. A curtain or something would be good at the very least!
- Verified traveler (8/5): Things can only get better. 👍 - Friendly greeting at reception. Walking through the hotel parts were unkempt, the main pool was filthy. I booked this hotel has a late birthday treat for my friend. The room needed cleaning, extra bedding and the tv only showed programmes in Chinese. We loved the style of the hotel, the staff were very friendly and accommodating. The area around the restaurant and small pools were clean, the ones I did see. Breakfast was lovely. I also stay in the Holiday beach hotel 2**for a few days 💯💝. I noticed the pandemic has caused disruption with a lot of the hotels, so I do understand. But for an all inclusive hotel, standards need to be better. Overall the staff were so lovely, so was able to overlook somethings. 😊 And I felt very safe staying there.
- Sander (10/5): Super - Geweldige ervaring. Omar heeft ons ontzettend goed geholpen met het ter plekke verkrijgen van een covid test voor de terug reis. De kamers zijn erg prettig maar vergeet noet dat je wel in gambia bent. Aanrader.
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