TownePlace Suites by Marriott Richmond

Location: 2018 Colby Taylor Drive, Richmond, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Heated pool
• Lower bathroom sink
• Shallow end
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Shopping on site
• Front desk (limited hours)
• Access to nearby indoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Reception hall
• Japanese garden
• Secured parking
• Swimming nearby
• Electric bicycle charging station
• Bulk dispenser for toiletries

Rooms Available

• Suite, 2 Bedrooms (Mobility Accessible, Tub)

  2 Double Beds

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Energy-saving switches and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 1 Bedroom (Mobility Accessible, Tub)

  1 Queen Bed and 1 Double Sofa Bed

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Energy-saving switches and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 1 Bedroom

  1 Queen Bed and 1 Double Sofa Bed

  474 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Energy-saving switches and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Separate bedroom
  • Bedsheets provided
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Suite, 2 Bedrooms

  2 Double Beds

  617 sq feet

  
  

  Layout - 2 bedrooms, living room, and sitting area

  Internet - Free WiFi

  Entertainment - LCD television with premium channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, twin sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

  Accessibility - Lever door handles

  Eco-friendly - Energy-saving switches and recycling bin

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Wardrobe or closet
  • Stovetop
  • Sofa bed
  • Hypo-allergenic bedding available
  • Free Local calls
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• King Room with Sofa Bed

  The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• King Room with Sofa Bed - Hearing Accessible

  The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a bath or a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible

  The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as heating. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds - Hearing Accessible

  Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a coffee machine, a seating area, a dining area and a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation
  • Hearing accessible

• King Room with Sofa Bed and Roll-in Shower - Mobility Accessible

  The spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a sofa, as well as heating. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Shower chair
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• One-Bedroom Large Queen Suite with Sofa Bed and Adapted Tub - Mobility Accessible

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and an adapted bath. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Adapted bath
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Queen Room with Two Queen Beds

  Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious double room features air conditioning, a coffee machine, a seating area, a dining area and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Large One-Bedroom Suite

  This spacious suite features a separate living room with a sofa bed.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

• Large Two-Bedroom Suite

  This spacious two-bedroom suite offers a separate living room with a sofa bed.

  Max Occupancy: 5 (5 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Karen (10/5): -
• Guest (10/5): -
• Stocker (10/5): - Very clean, great amenities, a quiet place to get my work done
• Alesia (10/5): -
• Melissa (10/5): - Bathtub needs a rail to hold on to.
• Janet (9/5): We enjoyed our stay and found the facility and staff to all be good. - Breakfast was good, and it was all fresh. Bathroom lighting is not good to put on makeup. Tub spigot was loose.
• Judy (7/5): - Friendly staff, clean Pool could have been warmer
• Leah (8/5): - The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.
• Ruth (10/5): - Lovely room. Very comfortable.
• Dale (2/5): - Very disappointed, room was small, layout was horrible, closet door would not open…scrapped the floor, shower fixture was loose, faucet was loose, TV on the wall between bed and shower wall in the walk way. Shower opened up right to the bed. Willing to pay more for a good experience…left after one night and went to a different, better hotel at a lower price.
• Michael (6/5): - This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.
• Lauren (10/5): - N/A
• Leah (8/5): - This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.
• Melissa (5/5): It was okay - The property was nice My sheets had stains on them and there was hair in my bed and in my shower. Paid a good amount of money for the room and didn’t expect to have to clean before going to sleep
• Rafel (10/5): - Good stay.
• Sherry (10/5): - Loved my name on the tv
• Jonas (10/5): Exceptional -
• Jason (10/5): Exceptional -
• Jonas (10/5): Great hotel and we love TownPlace rooms and service - The location and room size The pillows are little uncomfortable
• OhioAvidTraveler1 (8/5): Great customer service - The front desk cler was a wonderful gentleman who went above and beyond on Thursday September 6 on an last minute stop. Sometimes compassion and kindness go a long way. The room was average but the customer service was exceptional. He even told us of the newly opened Buc-ees near here!
• Skartsiaris (10/5): Exceptional - Friendly staff spacious room
• Frederick (9/5): Superb -
• Stephen (10/5): Exceptional -
• Gregory (10/5): Exceptional -
• Marcia (9/5): Management and staff are the biggest plus. They make you feel welcome from jump and are very helpful - Proximity to the University. My son and nephew participated at a camp at EKU. It was also close to a variety of dining establishments and shops like Walmart. Not as clean as I expected and the rate was higher than expected.
• Roger W (10/5): Firm but clean - The bed was rather firm
• Rolfe (10/5): Perfect hotel for a couple of nights -
• Andrew (4/5): Disappointing - Location Room size for the price
• Brenda (6/5): Pleasant - Very nice the waffle maker my daughter enjoyed The bathroom were filthy chipping paint in corner hair in shower dirty floors
• Pamela (8/5): - The room was appointed nicely. The front desk was very nice however the woman who checked us in was pretty scary looking with piercings and tattoos displayed provocatively. Not conducive to what I’d expect for Marriott.
• Marcy (10/5): - Safe was outstanding. Very kind and helpful.
• William (10/5): Would Stay Here Again - Nice rooms and nice location Nothing
• Robert (10/5): - Clean, safe and great breakfast. Staff was pleasant and helpful.
• Carol (10/5): - A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.
• Andrei (8/5): - Overall good place, bit overpriced.
• Ann (9/5): Very clean. Will stay here again. - Very clean
• Christa (10/5): Very nice room. Super clean. Very friendly staff - Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.
• BuddyDumeyer (10/5): Outstanding Hotel- Location- Accommodations & Staff - Hotel has very comfortable rooms, extremely clean & great location. The hotel’s staff & housekeepers are local - hard working folks. They are very accommodating, welcoming & friendly. They go above & beyond in making your stay enjoyable & seamless.
• Jacquelin (10/5): It was fabulous - Breakfast was fine. Loved the layout of the suite and the decor Breakfast ends way too early
• Fox (10/5): Exceptional -
• Kristina (10/5): Exceptional - The decor was modern and stylish. The staff was friendly and accommodating. The location was perfect. There's nothing we didn't like.
• Andrew (9/5): Superb -
• Jaime (8/5): Very good -
• Lori (10/5): Exceptional -
• zaccaryo (2/5): Do not stay here - My husband and I have had to move out of state several times for his job. When we move his company pays for us to stay in an extended stay for up to two months until we find a permanent place to live. Out of all the hotels we’ve had to do a 2 month stint in and there has been 4, this has been the absolute worst. The layout of these rooms is so cramped and small and unaccommodating. There’s no where to sit and have a meal together. There’s no room under the bed to store a suitcase or anything else. Very little closet space. The cleaning schedule has yet to be made clear to us and we’ve been here a month already. The WIFI is terrible, rarely works. The pool says it’s heated but it’s not. The TV is a nightmare, you can’t hook anything to it like a PlayStation, Xbox, switch etc.The A/C we had to get fixed so we could actually control it and it wouldn’t kick off via a motion sensor. If you have a dog there are no doggy bag stations or trash cans for their doggy bags. To do laundry is super expensive. $2.50 for a load in the dryer or washer for one cycle. The staff is friendly and try to help as much as they can but no one seems to be on the same page. If you are coming here and are planning to stay for more than 1 to 2 nights I urge you to pick somewhere else. Just a regular hotel room at any other hotel would be roomier and more accommodating than this has been and I’m sure would not have this many issues.
• Desiree (9/5): If I’m ever in the area, Will stay here again! - Rooms are clean and comfortable. Staff was helpful & friendly. Location was great, walkable to bowling alley, shopping and restaurants. My favorite feature is the outdoor fire pit. A little pricey compared to other area hotels.
• Razi (8/5): Very good -
• Sarah (6/5): - The most overpriced hotel room i have ever paid for. 423$. But my kids team was staying there so I didn't want him to miss out on that.
• Deidre (8/5): Very good -
• 380fenga (8/5): Decent Stay - This was a really great hotel to stay over night, the bowling alley was right behind the building to at we could go. The work out room had some weights although one of the weights were missing (15 pounds) kinda sus but yeah. Breakfast was free and had healthy varieties. The pool was small and the chlorine is a strong stench. When you walk in the hotel at first, it does smell really soapy.
• Kim (10/5): wonderful - the size of the suites was perfect, except when using the sofa bed. the facilities were very clean and comfortable.
• Justin (2/5): - I wouldn’t waste your money. 2/3 tvs didn’t work. AC didn’t work. A lot of stuff in the room was busted up. We rented the two bedroom suite and are extremely disappointed. This place has potential but needs TLC!
• Ann (10/5): Exceptional - Love the kitchenette and the beds were awesome
• Erika (8/5): Excellent Customer Service - Front desk host was very friendly and accommodating!
• Anonymous (10/5): Exceptional -
• Pat (10/5): - Loved the kitchenette and the little Palmolive soap was a nice touch. Great pull out desks, chairs and little sofas. Very good use of space.
• Christine (10/5): Great Place to Stay!!! - The location of the property. The size of the room. The fact that the room had a kitchen. Was great. Lots of place to go shopping in the area. Good restraunts close by. Staff was not that friendly. You say " good morning", and they ignore you. Not all staff was friendly.
• Irene (10/5): Relaxing, comfortable and very enjoyable! - it was close to the freeway, rooms were clean and spacious and had a full size kitchen and a stovetop. The staff was excellent especially Paul. He was very helpful with suggestions of things to do and places to eat. Paul even helped us clean off our car during a snowstorm which I appreciate since my husband has cancer. He is a keeper! All of your staff was so pleasant we came back on our way home and stayed an extra day!!! There wasn’t anything that we didn’t like and would highly recommend staying there. We will stay here again when we come through here again.
• Irene (10/5): We had a comfortable, relaxing stay that we extended because we enjoyed it so much! - Close to the freeway, comfortable, clean and large rooms. Excellent staff especially Paul! Paul was very helpful with suggestions of places to go and places to eat. He even helped my husband (he has cancer but Paul was unaware of that) clean off our car from the snowstorm. He is definitely a keeper. All of your staff was helpful and pleasant. I highly recommend staying here. You will not be sorry! There was nothing we didn’t like.
• Travelbugsforlife (8/5): Great location - Great location right off the highway but we didn't hear the traffic. Front desk staff were very friendly. Breakfast had lots to choose from and was good quality. Room was clean. The suite was small, I was expecting a bit more space, but still managed to have what I would expect, 2 beds, table and kitchen area. Overall a good place to stay.
• Michelle (9/5): easy check in, friendly staff and location - location breakfast not that great
• Joshua (10/5): - Property was very clean. Breakfast was on point.
• William (8/5): Very good -
• Tim (10/5): - Nice spacious and clean room
• James (8/5): - Meh
• Rhonda (8/5): - Room crowded
• James (10/5): - Our first stay and we were so happy with the choice, we had a room with two Queen beds and well equipped kitchen area and a large bathroom. Room was very quiet and well maintained and clean. Our dog and us loved the amount of walking paths and grass in the surrounding area and will for sure COME BACK !, forgot to mention the abundance of restaurants around the hotel !
• Dawn (9/5): Superb -
• Beth (10/5): - Very friendly and professional staff. Room was clean and tidy with amenities that made our stay extra comfortable.
• Herbert (9/5): Superb -
• Teri (10/5): - Very clean. Friendly staff!
• Ed (10/5): - all great
• Kim (10/5): Exceptional -
• Tina (6/5): Staff was great but issue after issue…. - The room was a good size. Had a few issues. Maintenance man had to come to room (he was very nice). Tv issues, bug issues. I lost count after 8 stink bugs and a wasp. No blow dryer, no extra TP, I asked in app for service didn’t get get. Was looking for refill on coffee, TP, and take out trash. Front desk told to talk directly to them next time. Staff was always nice.
• trudyandtonylane (10/5): Return Visit Everything Still Awesome! - When driving from Florida to Ohio, or the other way, Kentucky is a great stopping point. We love the town of Richmond and love this TownePlace. Super duper clean. Friendly staff. Quick and efficient check in. We were up and out early so we did not enjoy the breakfast.
• Nick (6/5): - The staff was friendly and the room was clean. The AC rattled and kept me from sleeping.
• Jaime (10/5): Exceptional -
• Patches (10/5): Wonderful - Extremely friendly staff, check-in offered menus of local delivery restaurants, even recommended a hibachi nearby. Room was clean and comfortable.
• William (10/5): - Was just an overnight stay on our way to our vacation destination. The desk clerk, Christian, was very friendly and helpful.
• Angela (10/5): - Great hotel!
• David (6/5): - Stay on the side opposite the interstate or it is VERY loud.
• trudyandtonylane (10/5): 5-5-5-5 All 5’s - The hotel was spotless. Check in process easy and efficient! Front desk person very nice. Great workout room. We left before entire hot breakfast ready but did have some grab and go items for us. We love having a full kitchen and used it! Loved the separate living and bed set up.
• Julian (8/5): Clean and friendly but I unit was not working prop - The place was very clean and staff was very friendly room was spacious really well kept but it got cold that night and the unit in the room didn’t work I just felt with it Bc I was only there 1 night please get maintenance on that but overall all it was nice and when I come back to Richmond I’ll stay again
• Verified traveler (10/5): - Stopped due to a snow storm, and luckily got a room with short notice. Front desk manager was very kind and welcoming. Great service.
• Paul (2/5): Not Impressed ! - We had booked a king bed with a full oven, When we arrived after a 10 hr drive we were told that there were no king beds available only queen beds and we must have booked incorrectly I ten found our booking with a king bed specified, No apology no adjustment, They said it was hotels.coms fault Then they told u the oven were only in suites as additional 40bucks, There was only 1 luggage cart for the whole building, The tub faucet and shower head were so loose that they were ready to fall off the wall. There were no handrails in the shower a definite safety hazard
• Verified traveler (8/5): Clean and comfortable. - Very friendly check-in/staff. Clean, convenient and comfortable enough. Beds were not as comfortable as other TPS locations I've stayed and shower spray was pretty stingy. Indoor pool was pretty cold (maybe ok for kids but cold for adults). Highway noise was noticeable. Works for a quick overnight stay. 8/10.
• Matthew (10/5): - Excellent hotel. Nice amenities, great room features like kitchen with stove/full refrigerator, and dishwasher with provided pots/pans. Nice outdoor fire pit (gas) was pleasant.
• Jack (10/5): - Good
• Timothy (10/5): - Handicap accessible room was perfect!
• MInic2000 (10/5): SO Pleasant - We stayed here briefly on a road trip home from FL to MI and couldn’t have been happier. The 2 bedroom suite fit our family of 5 perfectly and was exceptionally clean. The staff was remarkably friendly and the continental breakfast was really good. Would definitely stay again!
• Sharon (10/5): - Everything was just as booked. Staff was EXTREMELY courteous - the outdoor area is the BEST I have ever seen - could have used a little more parking - the hotel seems to be popular. But that is not a big deal to me. We will be staying there again
• joeg375 (10/5): Awesome stop near EKU - We stopped here on the way to Indianapolis and my wife showed me where she went to school. Excellent property with friendly staff and nice rooms. We also got a free app at the Texas Roadhouse next door.
• christy (10/5): Great - Excellent stay!
• Tamara (6/5): Nice hotel, but...bugs! - Overall the hotel is decent. I considered using the pool then decided not to because it honestly looked dirty. I saw a gross big *ss bug in the bathroom. I thought it was a roach, but I couldn't swear to it as I wasn't close enough to catch it. I was pretty creeped out after that.
• bshroats5 (10/5): Fantastic stay while homeless - Had to stay here after selling a house but the new house we were buying wasn't ready to move in yet. We feared we wouldn't find a place to live in the transition period between homes due to having 3 medium sized dogs. The night shift woman not only said we could stay but gave us a great rate. That was just the first of many great interactions with her. They were very accommodating as we had to extend multiple times with not knowing when we could actually move in.
• Kerry (6/5): -
• Lawrence (10/5): - The cleanliness, especially in these times, is very important to me. Our room was very clean, the sheets were great, and the mattress was quality. Thank you!
• Suleiman (10/5): - Everything was nice
• T2763JGpauls (10/5): Best place in Richmond! - Without a doubt, this is the best property to stay at when you are in the area. I am always greeted by the friendly staff at the front desk and the lobby areas and rooms are very clean. All rooms are suites. There is a delicious hot breakfast served each morning. Nice sized pool and fitness room. It is nice to unwind by the fire pit each evening. I learned that this hotel is only about 4 years old. I am a Marriott Gold Elite member and without a doubt, Richmond Town Place Suites is one of the nicest Marriott properties that I have ever stayed at. You will not be disappointed!
• ashok (6/5): - Ok place

Photos