De Jonker Urban Suites

Location: Plantage Middenlaan 40, Amsterdam, nl

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Television in common areas
• Free wired internet
• Internet access
• Housekeeping on request

Rooms Available

• Studio

  This studio has air conditioning and a kitchenette.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm

• Suite

  This suite has air conditioning and a kitchenette. Please note that some rooms in De Jonker have stairs.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm

• Deluxe Suite

  This deluxe suite has a kitchenette, seating area.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Stovetop
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Mobile hotspot device
  • Smoke alarm

Guest Reviews

• Bulut (7/5): -
• Eric (1/5): Homeless banging on the window all night pleading for help. Can't sleep a minute. Then owner demand$ - It's a neo-capitalist human-free (employee-free) location. In my case, what this meant was that homeless people were banging on my window all night long. At 4 AM I went outside in my underwear to see what was the problem. It was a homeless woman in a wheelchair begging for help. I gave her the sweater off my back. Gave her water. Gave her food. And gave her a single blanket which was the owner's. I would be happy to pay for that 1 losuy blanket as it wasn't mine but they want 250€ for it and are threatening to report me to the police! The owner is a monster. It's not possible to sleep with homeless banging on your window all night. They see this incident as an opportunity to pick my pocket and blackmail me for more money money money. It's a 20€ blanket. I would have been fine with replacing it. This should never have happened in the first place. The place was "nice" though I guess. Internet doesn't reach the living room. Had to use my own mobile hot spot the entire time. Horrible experience.
• Riccardo (8/5): -
• Jean Marie (4/5): - la localisation micro onde en panne, machine à café en panne. Pendant la nuit, une personne s'est introduite dans l'hotel et est venu frapper à la porte e notre chambre à 3 h du matin
• toschi (9/5): Perfetto!! - La struttura è super accogliente e moderna. Gli spazi sono davvero ben distribuiti e la distanza dal centro è il circa 20 min che non si percepiscono nemmeno, sotto c’è una COMODISSIMA fermata del tram che si ferma ovunque nel centro pure in stazione, a 10 min la metro. Lo staff è stato sempre disponibile via sms a qualsiasi ora e davvero gentile. Se cercate un alloggio economico, davvero organizzato e pulito, che vi permetta di girare comodamente per Amsterdam, questo fa al caso vostro
• anwara (6/5): I liked my stay but yo checking in was not nice experience was difficult especially when you just arrived from travellin - Property was beautiful but no lift No access to calling for help was very difficult to find it in the next building no clear directions or images
• stefan (9/5): - Paturi confortabile, dormitor spațios, curatenie, doamnele de la curatenie amabile,și receptive la nevoi. Nu am putut face check-in ul la timp pentru ca nu am primit cheia digitală, am stat în fața hotelului mai bine de o oră și pe hol încă jumătate pentru ca nu am reusit sa luăm legătură telefonic cu recepția,am sunat de mai bine de 10 ori, am scris mailuri, mesaje, nici un răspuns. Abia intr un târziu ne au răspuns la telefon, dezamăgitor!Mai pe larg pentru a intra primesti pe mail o cheie digitală, care în cazul nostru scria eroare. Totul se face de pe telefon, ce se întâmplă dacă nu ai internet activ? Va spun eu stati la usa!
• NIGEL (8/5): 3 night break - The location was really good, peaceful but great transport links to everywhere. Good local restaurants and lovely museum opposite. Would love to return in the summer. The two single beds at different hights put together was very very uncomfortable. Domestic staff was very attentive and professional, but not all amenities stated where provided.
• Cécilia (8/5): - Nous pouvons visiter a pied tout a proximité Le nettoyage laisse a désirer, la kitchenette sert a rien car il n'y a rien pour cuisiner . Je trouve le prix exagéré par rapport a la qualité de la chambre .
• Annika (7/5): - Camera pulita, silenziosa e con un letto enorme e comodo. Check-in complesso: nessuna informazione ricevuta e tre messaggi ignorati il giorno del check-in. Solo dopo aver suonato il campanello quattro volte all'arrivo mi hanno inviato le indicazioni. Nessuna reception significa anche nessun deposito bagagli per il giorno di partenza, scomodo per chi ha un volo serale.
• Mattias (5/5): -
• Aleksander (2/5): - Nice roof as the ceiling, complete with a roof window and wooden beams. The "apartament" is in fact a tiny room, not even close to the pictures. "King size bed" has two single mattresses, which totally sucks for a couple. But the worst part was that around 3am a homeless person somehow got into the hotel building and kept knocking at our room's door from the corridor and talking, preventing our sleep, and making us feel unsafe and uncomfortable.
• Anastasiia (10/5): - A really lovely place. I loved everything about it. It has everything you need for your stay
• Merwan (10/5): -
• Cedric (8/5): Voor herhaling vatbaar - De ligging is perfect, de grote kamer, apart toilet, aparte douche, alle comfort is aanwezig Het was veel te warm in de kamer
• Harrison (6/5): Overall average, could be amazing - The location was amazing, the decor, kitchen facilities and bathroom were great When I booked, I had organised an early check in and had confirmation of a 12pm for our arrival, we arrive in Amsterdam at 9am and tried to message the property to reassure that we could still get to the apartment for 12 as we were with all of our bags. Heard nothing from the property until 11:00 when I got a generic email with our app based keys with check in stated as 3pm. So tried again to call and message the property. Just after 12pm we had a reply and our app was updated to a 12pm check in. We arrived at 1pm. Tried to use the app based key to get in, only to be faced with an error message saying that the door failed to open. Rang the number on the app to be told that the lock was out of battery and someone would be around to fix it. 15 minutes later, someone arrived that told us that the battery was fine and it was a fault with the app and all we could do is keep trying it. He let us in with a key card but left us in there with no way of leaving or coming back. After about half an hour he came back with 1 key card for us to use still while saying it was just the apps fault. We was fine with the solution in all despite it taking way too long for a solution and we didn’t get into our room until an hour and a half after our check in time. If it was just that I wouldn’t go to the effort of writing a complaint. But after all that, we go to bed that night and all the blood starts rushing to our heads. The bed was broken in a way that, the bottom too feet were there and the top to feet where your head goes were missing. So the bed was on a 10/12 degree angle! We had to spend the 2 nights sleeping with our heads at the foot of the bed to keep blood flow possible. It’s a shame cos it’s a beautiful looking place in an amazing location
• Simone (9/5): - Posizione top
• albarracin (10/5): - Todo muy limpio , al momento del checking envían la clave casi justo antes de las 3pm
• Fabiola (10/5): -
• Liubov (10/5): -
• Patricia (9/5): -
• albarracin (10/5): -
• Christa-Maria (9/5): - Air handling couldn’t be turned off
• Thomas (4/5): -
• rav (3/5): Great for a cheap stay, as good transport links, but this was NOT cheap. - Easy to find Lacks space around the bed, sash windows wouldn’t open and the seals around the edge were broken. Very dirty carpet, window ledge and bed side table. 2 single beds put together, one had a 2 inch taller mattress and was very uncomfortable pushed together as a double.
• Esmeralda (6/5): El alojamiento está un poco deteriorado. - La ubicación No hacen las habitaciones a pesar de poner el cartel. Solo rellenan las cápsulas de café y un día cambiaron toallas
• Demchenko (9/5): -
• slim (10/5): -
• albarracin (10/5): -
• Kevin (10/5): -
• Alparslan (8/5): etwas teuer aber die lage ist super - Die Lage ist top Unschöner abflussgestank und nicht funktionierende bzw laut knackende klimaanlage
• Kevin (10/5): -
• Hansen (8/5): - Sehr unkompliziert, gute Lage, komfortables Zimmer m. Küche. Da es sich um ein Hotel mit mobilem Zimmerschlüssel handelt, gibt es keine Gepäckaufbewahrung.
• Aileen (7/5): Great location and very clean - Location was great - it was a bit tired but very clean and I think everything in Amsterdam is v expensive tbh so that’s why I am not sure it’s value for money but it’s a big space and nicely designed Curtains were a bit dysfunctional but other than that good
• Muhammad Anas (10/5): Pleasant stay, definitely recommend. - Very well managed suites with everything that you need for a trip to Amsterdam. The suites are very big and spacious. The location is also a 20 mins walk from the city center making it very convenient. Breakfast options, restaurants are quite nearby. Also the Artis Zoo, Micropea, Groote museums are at a 2 min walking distance from the hotel. I would definitely recommend it. Book the suite early on, the prices get sky high with time.
• Andrêza (8/5): -
• Catherine (8/5): - Quartier Calme, studio confortable et bien situé , proche tram Il manquait le minimum vaisselle, pas de couteau ni fourchette pour manger… Il n’y avait qu’une seule chaise pour deux.
• Anna (7/5): Nice place but needs furniture upgrade. - Nice terrace&small yard in our room. Nice location within 15-20 min walking to city center. Very easy check in/check out. Quite old furniture (broken sofa, old chairs), one mirror (in quite dark bathroom) for 2-floor apt.
• Tomasz (9/5): - Kieliszek smacznego wina na powitanie Brak jakichkolwiek szctuccy filiżanek do kawy
• Valentina (5/5): - Nice area of Amsterdam, really practical and closed to the center. The apartment wasn’t really clean and tidy.
• aurelien (9/5): -
• Michael (10/5): -
• Peter (9/5): Perfecte prijs kwaliteit verhouding - Ligging Niets
• nzari (7/5): Good stay but it wasn’t comfortable - I didn’t like the bed it wasn’t as described 2 beds in one bed
• Radny (1/5): -
• Guest (7/5): -
• LOUISE (8/5): - Good kitchen facilities, bathroom and excellent location. Too dark in the kitchen and bathroom. Additional lights needed.
• Anna (9/5): -
• Christine (8/5): Ein sehr angenehmer Aufenhalt. Wir würden die Unterkunft wieder buchen und auch weiterempfehlen - Die Suite war nett eingerichtet. Bad und WC getrennt. Die Lage war sehr gut. Mit der Straßenbahn, die direkt vor der Tür hielt dauerte es 20 Minuten zu den Sehenswürdigkeiten z.B. Museumsviertel. Zu Fuß brauchte man ca. 30 Minuten. Das Viertel war sehr ruhig. Gegenüber war der Zoo, das Holocaust Museum sowie nette Cafés / Bars. Die Verwendung des digitalen Schlüssels verursachte beim Einchecken zunächst Probleme, da nicht freigeschaltet. Für „Nichtdigitale MENSCHEN“ unter Umständen etwas schwierig.
• albarracin (10/5): -
• Hydronetta (7/5): Perfecte lokatie, bijzondere kamer voor een prima prijs - Uitzicht vd kamer Te weinig dekens, vaak ligt er een extra deken in de kast. Geur in de kamer.
• Petrosyan Varduhi (10/5): -
• Woodley (4/5): Very mediocre, not as sleek and polished as advertised. - It was in a really nice area, right next to the tram. When the staff were around they sorted our problems as best as they could. There was no tea-towel to get hot plates out of the microwave/oven. I put in a maintenance request for this and even after completing our stay, we have had no response and had to use our bathroom towels. We had our room cleaned half way through, they took our bath mat and didnt replace it. They also didnt make the bed. Our dishwasher was broken, we called maintenance to fix it or offer another solution. They said they would send someone to sort it the next day, that didnt happen.
• Elena (4/5): - Ich bin leider sehr enttäuscht von meinem Aufenthalt in diesem Hotel. In der Beschreibung stand, dass sich das Hotel im Zentrum befindet – das entspricht jedoch nicht der Wahrheit. Die Lage ist deutlich weiter entfernt als angegeben, was sehr unpraktisch war. Zusätzlich war die Kaffeemaschine im Zimmer schmutzig, was für mich ein klares Zeichen von mangelnder Sauberkeit ist. Auch die Wasseroberfläche (z. B. im Wasserkocher oder Glas) war nicht sauber, was den Gesamteindruck weiter verschlechtert hat. Insgesamt entspricht das Hotel nicht den Erwartungen und ich würde es aus diesen Gründen nicht weiterempfehlen.
• Alexandre (10/5): -
• Johannes (10/5): -
• John (9/5): -
• Oleksandr (10/5): -
• Abigail (1/5): Disgusting - This place use to be my go to for staying in Amsterdam. Not anymore. DO NOT STAY IF YOU VALUE SAFETY AND CLEANLINESS Stayed for a few nights in Jan 2026. Have stayed here many time previously approx 9 in the last 9 years. Recently the place has been sold by Vondel to a consortium of entrepreneurs in the hospitality industry. Standards have fallen considerably. Nearly every part of my room had issues (i was in room 11 i believe) -- MENSTRUAL BLOOD left on toilet seat -dust and dirt pretty much everywhere and - thermostat completely broken (it was winter so very cold and the room is very poorly insulated) - sofa also broken all slats either removed,broken or missing making it practically useless lots of hair all over the room -someone’s socks left on the sofa -TV broken in bedroom -Not to mention the countless stains on the carpet or dents in the wall or flaking paint or lose fixtures from years of neglect Massive safety issues also presented themselves during my stay. - At some point the property made the switch to a digital door key that would would open the door at the press of a button (previously they used QR code scanner) which is convenient until you realise that the people in rooms nearby are also able to open your door if the signal gets confused. -Main door to property doesn’t close properly meaning rooms are left somewhat vulnerable especially those on the ground floor Communication issues - the property uses a WhatsApp messaging system to communicate with guests as there are NO STAFF ONSITE. issues reported through the messaging were responded to with promises that someone would come to fix them the next day. This never happened. Instead it wiuld send you a message 12+ hours later saying the issues had been unable to be sent through to front desk team - no responses from reception email. You can also email reception but don’t bother if you want a response. I filed my complaint over two months ago and had to call multiple times to even get a response. If I could give it 0 stars I would. NOT WORTH THE MONEY.
• De rosa (8/5): -
• enzo (8/5): Buena - La atención y lo limpio que estaba No estás tan lejos de centro y está un tranvía muy cerca
• Robert (4/5): Abgewohntes Hotel mit zahlreichen Mängeln - Die Lage in einer ruhigen, aber zentrumsnahen Ecke mit guter Anbindung an den öffentlichen Nahverkehr. Unser Schlafzimmer war ein Kellerraum, in dem die Belüftungsanlage jedes Geräusch aus dem Zimmer darüber wie ein Trichter verstärkt hat, die Küchenzeile hingegen befand sich im Erdgeschoss mit Blick auf die Mülltonnen im Hinterhof. Auf Wunsch haben wir ein anderes Zimmer bekommen. Es sah abgewohnt aus, mit Flecken auf dem Sofa und Schrammen an den Wänden. Die digitalen Schlüssel haben nicht funktioniert. Ein Mitarbeiter hat uns als Ersatz Schlüsselkarten gebracht. Darauf mussten wir bis 21:45 Uhr warten. Die Karten haben dann auch nicht richtig funktioniert. Das Zimmer war für unser Empfinden zu warm, aber die Klimaanlage ließ sich nur um wenige Grad verändern. Die Fenster ließen sich nicht öffnen. Es gibt keinen Gepäckraum, man kann die Koffer am Abreisetag also nicht verwahren lassen. Es waren keine Mitarbeiter im Haus, alle Anfragen wurden telefonisch geklärt.
• Akdemir (10/5): -
• Lorella (6/5): Da migliorare qualcosa - Buona la posizione vicino alla fermata del tram In foto la stanza sembrava molto più carina e più grande. In più abbiamo trovato il lume smontato e lasciato appeso al letto.
• Karen (10/5): Fantastisch. - Alles, dit is een zeer mooi verblijf op een fijne rustige locatie, maar toch dicht bij het centrum.
• Gerard (6/5): - Location, bedroom and bathroom were nice. Lisa was also very pleasant to deal with. Needs to be a welcoming sheet with info such how to change node on air conditioning from heating to cold. (Pressing the up and down buttons together changes the mode). Room wasnt cleaned for 4 days until I requested it. The 'sitting room' decor was poorly furnished. A shame as the bedroom and bathroom was nice.
• Margaux (10/5): - Le logement était au-dessus de nos espérances. Joli, coquet, propre, avec tous les équipements nécessaires pour un week-end. Situé au calme mais proche du centre ville. Et bien en dessous du prix du marché ! C'était super. Rien à redire. Un petit souci avec le système aelecteonique pour accéder à notre chambre mais une carte nous a été donné et le souci solutionné en quelques minutes grâce aux personnel discret mais consciencieux et efficace.
• Lella (10/5): -
• Patrick (1/5): Avoid at all costs. - Nothing. Thoroughly dissatisfied with the whole experience. Avoid this place like the plague. The rooms were in a really bad state. Clearly had not been cleaned. We found half eaten food in the fridge, every wall was marked and all the paintwork was damaged or badly scuffed. There was a dead centipede on the floor by the bed and the 'large double bed' advertised was actually two single beds combined. We contacted them immediately and got no response to any emails and no one responds to any communication. Our friends room which we booked for her had a bed where two of the legs had been removed and so it was at a 45 degree angle so her head was much lower than her feet when sleeping. The room was on a similarly bad state of disrepair and the 'electronic keys' kept failing and so you had to go out of the building to ring a doorbell which connected to some remote operator to fix anything. It's a total shambles and charging top rate prices for zero service and care. The whole thing was an absolute joke and I will be following up my formal complaint and seeking a refund.
• Kate (3/5): Ok. - Location was grand The bathroom was dirty when we arrived it did not look like the pictures and also the bed was 2 single beds pushed together and they were different heights so it was uncomfortable and awkward and the sheet kept coming off
• Barbier (8/5): - Super situation du logement, rue calme. Nous avions tous fait à pied, proche d' une place très sympa avec resto et bar. Accès facile au logement avec une ouverture de la porte du hall et du logement par téléphone. Bien équipé et grand. Nous étions au rdc avec accès à la cours très agréable surtout quand il fait beau. 2 lits jumeaux collés donc matelas pas de la même hauteur. Nous étions au rdc donc accès à la cours mais surtout une vue sur les poubelles. Le matin étalé de partout, heureusement que via Booking lisa répond rapidement et trouve vite le problème. Le matelas du canapé était tous enfoncer et les murs abîmé. Un bon coup de peinture de partout serait nécessaire pour donner un aspect plus propre quand même.
• Ben (7/5): It suited our needs but work needs to be done to justify the price. - The location is great to catch the 1&14 and also walk into the city. The room was spacious and clean. Room access was easy with the digital key. It was a nice room over all for what we needed. However the decorations were a little tired. Walls heavily marked/scuffed and the pillows were so big and hard they hurt your neck. The shower also lacked and pressure to get a good wash, it was a slow dribble. The Aircon was also very warm and unable to turn it onto a cool mode, so was rather hot and restless all night. The 2nd night we wanted to relax in the room after a long day walking, but the TV is so outdated we couldn’t get YouTube/Netflix or anything to watch. A modern smart TV is now cheap to buy and for £200+ a night I would expect more. We ended up sat watching rubbish in another language. (Yes we were away but this is at 11pm and winding down)
• Oyku (8/5): Very good location, relax - Awesome location, nice kitchen, so comfortable and nice concept. Bed was very relax. I reccomend u 💜💜 No certain cleaning, no change sheet.
• Emilie (9/5): -
• Jaydon (8/5): Very good and convenient if you’re on a budget. - Cool theming, very good location. Super easy to get anywhere from using the 1 and 14 trams. Key was very easy to use once you figure it out. Asked the cleaners for an extra pillow and they said no. Seemed a bit tight. Tap wasn’t running properly.
• Seela (4/5): Epäsiisti - Oli kätevää, että avaimen sain linkin kautta. Huone oli epäsiisti. Pöytää ja tuoleja ei ollut pyyhitty ollenkaan, kokolattiamatto oli täynnä tahroja ja jääkaappi haisi. Lisäksi ikkunan lista oli puoliksi irti eikä toinen ikkuna mennyt lukkoon ollenkaan. Tämän takia kuka tahansa olisi voinut päästä huoneeseen sisään, koska olimme ensimmäisessa kerroksessa. Näkymä huoneesta oli sisäpihan roskiksille, joita ympäröi pahasti levinnet roskat. Huone oli ylipäätään epäsiistissä kunnossa, sillä maali rapisi, saippuapumppu oli irronnut seinästä ja kolhuja oli kaikkialla.
• maite (10/5): -
• Francesco (8/5): -
• Andrea (10/5): -
• maarten (8/5): - Alles was zeer goed koelkast vaatwas ... Water douche liep niet door . Heb dan gekeken het doucheputje zat vol haar . Voor de rest alles zeker zeer goed
• anri (8/5): -
• Deshaun (10/5): - Helpful and polite staff both over the phone and the cleaners I saw in person. I was fortunate enough to get an earlier check in.
• Egidija (4/5): Big apartment, good location - however not clean at all ! - Big comfortable bed, amenities and good location, easy public transport connection to the center. Room itself was spacious, kitchen had everything for cooking. It was not clean ! We found used female underwear in the cabinet under the bathroom sink ! Above the sink water was leaking from the sealing on my head in the morning. Apartment walls in general was nasty and dirty. Shower was not cleaned properly and dust everywhere. For me as someone who has asthma was really not great stay while I’m prioritizing cleanliness in all times. I left review through the app but didn’t received any response.
• Laura-Marie (7/5): Nice experience :) - Practical location and comfortable bed. Easy check-in and out. Good value for this money. The kitchenette was missing some basic equipment to actually cook there e. g. there wasn’t a big pot/pan.
• Toften (10/5): - Store rom, rent, fin utsikt
• Wiktoria (10/5): Perfect - Studio was really nice. About a 20 minute walk to the center of amsterdam. Everything that you would need was there - dishes cutlery dishwasher fridge towels hairdryer. Perfect for staying for a few days. Bed was really comfortable. Bathroom looked nice and was practical.
• Serhii (9/5): -
• Mathis (10/5): -
• Daan (4/5): Our review from above sums it all up. - Location was great for us and for the purpose of our stay. Bed was comfortable. On arrival, after an overnight flight, we checked in looking forward to our stay here. But, the bed was full with pubic hair, the toilet was not clean, only one chair for two people, kitchen was not clean including the inside of the microwave, no plates and no forks/ knives. Unfortunately, the light in the bathroom was so minimal that you cannot even shave or see what you are doing when using the mirror. After contacting and communicating with the staff by phone and text ( there is no staff on site), they requested photos. Eventually someone showed up and I had to tell her what to clean. She was embarrassed about the kitchen and the rest too. Her cleaning stuff spilled over the single chair and made it wet: we could not sit on it anymore during our stay. I contacted the staff a second time by text (as they communicated to me through that), but no word yet, radio silence. Disappointing!
• Jodie (10/5): - It was lovely. The lay out. Beds comfortable. The space. All 10/10 A little far from the centre but wasn't an issue we like to walk. Plenty of reams if walking isn't your thing. Also, no toaster provided
• Roman (7/5): -
• Karen (10/5): -
• Sana (8/5): Bien - Bon emplacement, les qr code pour rentrer dans l’appartement marchais très bien Il faisait un peu froid
• Frederico (1/5): -
• Valentine (6/5): - Pas de pommeau de douche, lumière de mon côté du lit qui ne marche pas, Clim qui ne fonctionne pas il faisait trop chaud ! On ne peut pas poser nos bagages avant 15h, aucun personnel, on est livré à nous même juste avec nos téléphones comme clef. Aucun échange de personnel ou autre si il y a un problème.
• Catherine (10/5): -
• Mathilde (2/5): Schimmel in der Dusche. Überall dreck - Die Lage war gut man konnte vieles auch Fußläufig erreichen Das Zimmer war wirklich unsauber. Überall Gebrauchsspuren und sichtbare Verunreinigungen. Das schlimmste war Schimmel in der Dusche und ein undichtes Rohr am Waschbecken im Bad aus dem Wasser kam. Nachdem wir uns beschwert haben wurde uns versichert das die Putzfrau am nächsten Morgen diese Mängel beseitigen würde. Am Morgen habe ich der Putzfrau im Detail gezeigt was uns stört. Nachdem sie fertig war hat sich wirklich nichts geändert es war so dreckig wie vorher. Ich habe erneut den Kundenservice vom Hotel kontaktiert und forderte eine Entschädigun, diese war meiner Meinung nach sehr ungroßzügig. Die Unterkunft lässt nciht mit sich verhandeln. Dieser Preis ist die Unterkunft absolut nicht wert. Es war absolut kein schöner Aufenthalt und kein ernsthafter Kundenservice.
• Molina Marín (10/5): -
• Piotr (9/5): -
• Nicolò Cesare (9/5): -

Photos