HOTEL HACIENDA SANTA CLARA
Location: Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda, Santa Rosa de Cabal, CO
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Relaxation and Wellness
Indulge in massages, body treatments, and facials at our hotel for the ultimate relaxation experience. Unwind in style and rejuvenate your senses.
Elegant Accommodations
Stay in one of our 19 guestrooms featuring Smart televisions, pillowtop beds with down comforters, and Egyptian cotton sheets. Enjoy complimentary wireless internet and cable programming for your entertainment.
Deluxe Amenities
Experience luxury with featured amenities such as complimentary full breakfast, a bar/lounge, and a communal living room. Take advantage of services like dry cleaning, a 24-hour front desk, and free onsite parking for a hassle-free stay.
Escape to HOTEL HACIENDA SANTA CLARA for a luxurious retreat near the charming town of Santa Rosa de Cabal. Book your stay with us today for an unforgettable experience.
Important Information
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Policies
Check-in: 03:00 PM - anytime
Check-out: 01:00 PM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Proposal/romance packages available
- Hot springs nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Outdoor furniture
- Picnic area
- Free breakfast
- Multilingual staff
- Porter/bellhop
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Free self parking
- Free full breakfast
- Hot springs nearby
- Water dispenser
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Reception hall
- Fully fenced
- Secured parking
- Outdoor entertainment area
- Walkway to water
- Wheelchair-accessible van parking
- Wheelchair-accessible on-site restaurant
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
- Well-lit path to entrance
Rooms Available
-
Standard Twin Room, 2 Twin Beds
2 Twin Beds
194 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with cable channels and Netflix
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), daily housekeeping, and fresh towels every 2 days
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
-
Superior Room, 1 King Bed
1 King Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with cable channels and Netflix
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), daily housekeeping, and fresh towels every 2 days
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
-
Superior Room, Multiple Beds
2 King Beds
237-sq-foot room with bay views
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch Smart TV with cable channels and Netflix
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe and wardrobe or closet
Comfort - Fresh bed sheets (on request), daily housekeeping, and fresh towels every 2 days
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Premium bedding
- Access via exterior corridors
- Free WiFi
- Down comforter
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of bed sheets (on request)
Guest Reviews
- Nayibe (10/5): - Excellent service and amazing place very recommend it . Definitely I ‘ll came back to this Hotel. Live it
- Gustavo (10/5): - Phenomenal staff with excellent service.
- Gail (2/5): - The rooms smelled musty. The bed sheets smelled like mildew. The beds were damp. The rooms were gross. The bathrooms are ok but small. The exterior is beautiful and the breakfast and service were excellent.
- Jennifer (10/5): - My family and I enjoyed our stay at the property. It was about 20 min from the famous hot springs. We had a wonderful breakfast every morning. The staff was always polite and helpful. Very recommended!
- Adriana (10/5): - No te daban agua ni al llegar . Me fijé que en todos los hoteles que llegue te daban una botella de agua al llegar , pero aquí ni la primera fue de cortesía . La ventana no tenía mosquitero por lo que no podías abrirla y la llave de mi cuarto abría otros cuartos . Fuera de eso . La recepcionista muy amable . Y la chica del desayuno increíblemente eficiente . Estuvimos muy agusto
- maria (10/5): Beautiful place - The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place.
- Daniel (10/5): - Hermosa Finca Hotel pero aun mejor el servicio que recibimos por parte de Isabela, definitivamente hizo que nuestra estadía en esta hermosa finca fuera maravilloso, muy agradecidos con Isabela por el buen servicio ⭐️⭐️⭐️⭐️⭐️ El servicio de Spa estuvo genial Mauricio también estuvo al pendiente de que todo estuviera bien.
- Alejandro (10/5): - Amazing service and location. Breakfast and lunch very tasty and reasonable. The staff was very attentive, helpful and knowledgeable of the area.
- Hector (10/5): Great Location. - It was a great experience our stay at Hacienda Santa Clara.
- Osvaldo (10/5): - Excellent and friendly staff
- Hernando (6/5): Viaje Familiar al Eje Cafetero - El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales.
- Maria Cristina (6/5): - El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas
- Yaqueline (4/5): - No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV..
- Kirit (10/5): - This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended.
- Dyrna (10/5): - Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble
- Henry (10/5): - We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
- RAMON (10/5): - The staff was extremely attentive to our every need and very gracious and professional.
- Enrique (6/5): - El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles.
- Sophie (6/5): - Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa
- Francesc (10/5): - Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante
- Alicia (8/5): - This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
- Cintia (10/5): - Una experiencia muy linda. El lugar hermoso. Los cuartos muy limpios y cómodos. La atención de Isabella y Lorena excelente. Sin súper ajqbles y simpáticas. Dan la milla extra. Volvería feliz a quedarme allí. Lo recomiendo!
- Edelmiro (10/5): - The place is unique real recommended
- Wilman (8/5): - Tuvimos buen servicio! Sin embargo, el servicio de desayuno incluido fue muy malo! Muy poco y demorado.
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