Petit Hotel Enchante

Location: Hokujo 2455-3 , Hakuba, jp

Star Rating: 2 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Luggage storage
• Fax/photocopying
• Car hire
• Ski storage
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Allergy-free room
• Kid meals
• Public Bath
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Ski storage
• Front desk (limited hours)
• Ski-in/ski-out access
• Free wired internet
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Wine release events
• Fishing nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Electric bicycle charging station
• Vegetarian menu options available
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Room (Western-Japanese Style)

  5 Twin Beds

  Internet - Free WiFi

  Food & Drink - Electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided

• Quadruple Room

  4 Twin Beds

  Internet - Free WiFi

  Food & Drink - Electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, deep soaking bathtub

  Comfort - Air conditioning and heating

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided

• Twin Room

  A simply furnished, air-conditioned room with free Wi-Fi and a satellite TV. The private bathroom has a bathtub, shower and toiletries.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smartphone
  • Smoke alarm
  • Key access
  • Window

• Triple Room

  A simply furnished, air-conditioned room with free Wi-Fi and a satellite TV. The private bathroom has a bathtub, shower and toiletries. Most rooms have nature views.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smartphone
  • Smoke alarm
  • Key access
  • Window

• Japanese-Style Quadruple Room

  This quadruple room provides a hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with streaming services, soundproof walls, Smartphone, a wardrobe as well as garden views. The unit has 4 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smartphone
  • Smoke alarm
  • Key access
  • Window

• Quadruple Room with Private Bathroom

  This quadruple room's special feature is the hot tub. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, Smartphone, a wardrobe as well as garden views. The unit offers 2 beds and 2 futons.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Shared toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smartphone
  • Smoke alarm
  • Key access
  • Window

Guest Reviews

• dean (10/5): -
• sascha (10/5): Outstanding hospitality, perfect slope access, and a truly memorable Hakuba experience. - Petit Hotel Enchante was absolutely exceptional. The hosts went above and beyond to make our stay seamless and enjoyable. When we were checking out, they kindly drove us to the station we needed to get to and helped us figure out the transport details, which made our departure completely stress free. Throughout our stay they were incredibly helpful with bus times, directions and wonderful recommendations for local restaurants and places to explore. Every time we crossed paths they were genuinely excited to chat and connect, which made the experience feel warm and personal. The location was perfect, with a shuttle right outside the hotel that took us directly to the slopes, making ski days effortless. Our room was surprisingly spacious and extremely comfortable, the perfect place to relax after long days in the snow. Everything was spotless and thoughtfully prepared. The included breakfast was absolutely incredible, beautifully presented and delicious each morning. It truly felt like we were being looked after in every detail. There was genuinely nothing we did not like. It was a fantastic stay from beginning to end.
• Rachel (10/5): Wonderful stay - Friendly and kind owners, very welcoming and helpful. Comfortable beds, lovely Onsen, heated boot room, amazing breakfasts - different dishes served daily, all beautifully presented and delicious. We had dinner one night as a special treat and it was spectacular. The location was great for the free ski shuttle buses, with direct access to 4 ski areas. Also in walking distance of Echoland for ski rental, bars and restaurants. We appreciated being dropped off at the bus station at the end of our stay, and our luggage transfer was sorted out too. We would highly recommend staying at this excellent, traditional, family run hotel. Everything was wonderful. Just note that the nearest convenience store and also the bus and train stations are 20 mins walk away.
• Ryan (10/5): Exceptional - had a fantastic, comfortable stay here and one of my most memorable stays. everyone was incredibly accomodating and the hotel was super cozy. our three-person room was very spacious and the breakfast was excellent! thank you for a wonderful time.
• Letara (10/5): Would stay here again. - The staff were incredible and looked after us very well.
• Elena (10/5): One of the best stays we've had - We LOVED everything about our stay! The hosts are truly amazing and went above and beyond for us - they even took me to the clinic themselves when I told them I hit my arm really bad on the slopes (I was about to order an Uber). We really felt like home. The breakfasts vary every day and we got to try delicious homemade Japanese cuisine - amazing and for a great price. The room was spacious for Japanese standards - we didn't feel any discomfort and found room for all our stuff. The location is great too, 2 min walk to bus shuttles to Goryu and Happo, 5 min walk to a good pub and around 10 min walk to all the restaurants and cafes. We will definitely come back! Thank you, Inga & Svetlana
• Drew (10/5): Felt like home! - The host of the hotel was exceptional! Great stay will be returning
• Joseph (10/5): Wow, what a Gem! - This was the best place we have stayed in Hakuba. It is a fairly small family run hotel, which was great as it made us feel like our group were the only ones there. This family was so welcoming, lovely and extremely hard working. They went out of their way to help us and make sure we had everything we needed. On top of this they are incredible cooks. The food is Japanese/French, we had a delicious cooked breakfast every morning that was different every day. They also do dinner which is a must. The rooms are fairly spacious, were very clean and tidy. The location is great, 10 min stroll to the heart of Echoland and a leisurely 30 min walk to the heart of Happo One. It is located right across the road from Windy Car Rental which was also very convenient. There is also a two bus stops no more than a minute walk away if required. We were a large group and had all been to Hakuba before all staying in different locations and we all agreed that this was the best place we had stayed and would always go back. This place really made our whole trip extra special.
• Sarah (10/5): Absolutely amazing! 10/10 - Our stay here was amazing!! The owners are very lovely and super accommodating during our stay. The hotel provides breakfast, dinner, laundry services and ski gear storage which made it a convenient stay for us. The rooms were very clean and tidy and large enough for our 3 suitcases to remain open (which we hadn’t encountered since staying Japan). We ate breakfast 4 times with a different menu every morning from onigiri to French toast, the food was delicious! There is a very lovely older lady who serves tea and coffee with breakfast, who managed to put a smile on our faces every morning. The location is perfect! It’s a 2min walk to snow shuttle pick up spots to the ski resorts. It’s also located near Sanfermos, Garlic, the cherry pub, food trucks and 7/11 just around the corner. We couldn’t rate this place more highly, if you’re looking to stay in Hakuba don’t pass up this place.
• Angelica Oikawa (10/5): - A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
• Rugieri (10/5): Peefect accommodation! - I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
• Erin (10/5): - This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
• cian (10/5): - Exceptional stay and great value
• yosh (10/5): - アットホームで丁寧な対応。 食事も美味しそう。 駐車場目の前。エコーランド徒歩3分 リピートしたいくらい良い時間でした。
• Kelly (10/5): - Very kind and helpful staff. Clean spacious rooms. Heated gear storage for skiers and snowboarders.
• Sydney (10/5): - We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
• Chen (10/5): - The entire host family was very welcoming and friendly. Made us feel at home.
• Shellee (10/5): - My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
• Verified traveler (8/5): - Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
• Verified traveler (10/5): - Accueil incroyablement sympathique . Petit dejeuner excellent avec des produits frais . Belle leçon d’accueil et de services .
• Nicole (10/5): The most enjoyable stay ever! - The owner and his family are the nicest ever. He went beyond his service and helped us arrange bento and transportation when we were in a rush to catch the train. We were overwhelmed by his warmth and the excellence service. There was a French restaurant at the hotel, and Masa san the owner was also the chef himself. The French food was authentic and delicate. Everything was just excellent. We were so impressed. Will definitely go back again.
• Verified traveler (10/5): - Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area. The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges. Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes. I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
• Verified traveler (10/5): - Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.

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