Mendi Alai
Location: Cezura, 23, Carranza, es
Star Rating: 9.3 Stars
Property Type: Hotels
About this Property
Scenic Retreat in Karrantza Valley
Comfortable Rooms and Local Cuisine
The brightly decorated rooms at Mendi Alai offer modern amenities and stunning views. Guests can enjoy delicious regional dishes at the on-site restaurant, made from fresh produce sourced from the hotel's own garden.
Convenient Location for Exploration
With Armañón Nature Reserve and Pozalagua Caves nearby, adventure awaits just a short drive away. Explore the Cantabrian Coast and its beautiful beaches within 30 minutes. Plus, the hotel's central location allows for easy access to both Bilbao and Santander.
Book your stay at Mendi Alai now
Experience the beauty of the Basque countryside and enjoy a relaxing getaway with us.
Important Information
Pets are allowed under request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:30 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Clubhouse
- Parking
- Non-smoking rooms
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Massage services
- Packed lunches
- Table tennis
- Solarium
- Darts
- Karaoke
- Non-smoking throughout
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Baby safety gates
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Shallow end
- Pet bowls
- Spa/wellness center services
- Beauty Services
- Badminton equipment
- Pet basket
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Pub crawls
- Cooking class
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Golfing on site
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Pool waterfall
- Exercise/lap pool
- Japanese garden
- Secured parking
- Horse riding nearby
- Swimming nearby
- Water tubing nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Charcoal grill
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite, Terrace (Encina)
1 Double Bed
Balcony/patio with mountain views
Layout - Separate sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi
Food & Drink - Mini-fridge, microwave, shared/communal kitchen access, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Laptop workspace, phone, and wet bar; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh towels (on request), daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Telephone
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Heating
- Slippers
- Fireplace
- Hardwood or parquet floors
- Wardrobe or closet
- Stovetop
- Toaster
- Terrace
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Shared/communal kitchen access
- Bedsheets provided
- Champagne service
- Toaster oven
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Freezer
- Wet bar
- Lever door handles
- Change of towels (on request)
-
Double or Twin Room with Terrace
Heated rooms come with free Wi-Fi, private terraces and views of the Karrantza Valley or the gardens. They all include a flat-screen TV and a private bathroom with a hairdryer and free toiletries.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Hair dryer
- Desk
- Toilet
- Washing machine
- Video
- Private bathroom
- Heating
- Fireplace
- Additional toilet
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Suite with Spa Bath
This suite has a flat-screen TV and a private balcony, and the bathroom includes a bathrobe, magnifying mirror and spa bath.
Max Occupancy: 2 (2 Adults)
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Washing machine
- Video
- Private bathroom
- Heating
- Slippers
- Fireplace
- Additional toilet
- Hardwood or parquet floors
- Private pool
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Twin Room
The fireplace is a top feature of this twin room. The twin room features a washing machine, a wardrobe, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Hair dryer
- Desk
- Toilet
- Washing machine
- Private bathroom
- Heating
- Fireplace
- Additional toilet
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Adapted bath
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Suite Room
This suite features a private pool, hot tub and fireplace. The suite provides a washing machine, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 5 (5 Adults)
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Washing machine
- Private bathroom
- Heating
- Slippers
- Fireplace
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Private pool
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Wine or champagne
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Standard Double Room
The fireplace is a top feature of this double room. The double room features a washing machine, a wardrobe, a terrace with garden views as well as a private bathroom boasting a shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Hair dryer
- Desk
- Toilet
- Washing machine
- Private bathroom
- Heating
- Fireplace
- Additional toilet
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
-
Standard Twin Room
This twin room's special feature is the fireplace. The twin room provides a washing machine, a wardrobe, a terrace with garden views as well as a private bathroom featuring a shower.
Max Occupancy: 2 (2 Adults)
- Shower
- Telephone
- Hair dryer
- Desk
- Toilet
- Washing machine
- Private bathroom
- Heating
- Fireplace
- Additional toilet
- Hardwood or parquet floors
- Tumble dryer
- Wardrobe or closet
- Barbecue
- Terrace
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Bottle of water
- Chocolate or cookies
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Carbon monoxide detector
- Hand sanitiser
- Hearing accessible
Guest Reviews
- Ernesto (9/5): Buen descanso. - El descanso y la limpieza. Buen colchón, almohada, silencio. Ideal para pasar unos días y descansar con tranquilidad.
- Uxana (9/5): -
- Roberto (10/5): Para repetir. - Espacio natural increible. Amanecer espectacular y los gallos de fondo.
- Manuel Eugenio (9/5): Un paisaje hermoso. -
- Jose Miguel (7/5): -
- Ruiz (9/5): -
- Gerardo (9/5): - Ubicación excelente, habitación con buen tamaño, con terraza grande y vistas al bosque, baño grande con todo lo necesario, Vicky y Sergio encantadores dando plano e información necesaria del valle y de los alrededores, plano incluido. El mismo encanto del lugar hace que quede lejos del pueblo más cercano para los desplazamientos diarios. Vendría bien renovación del mobiliario de las terrazas de las habitaciones y de la terraza del establecimiento. Limpieza de las terrazas.
- Jose (8/5): -
- M.Teresa (9/5): -
- Joan (7/5): - Nice room , good light blocking blinds No kitchen, one floor walk up, no air conditioning control as the owner lives in the building and controls it, so was warm here in July. Listing mentions a pool but there is none. Google got us there but on a very poor bumpy road.
- Sandra (10/5): Más felices que la montaña. - Lo mejor el trato tan familiar, Vicky y Sergio, los dueños, súper amables y atentos. Un entorno sin igual, unas vistas inolvidables. Chiki.... un encanto. VOLVEREMOS. Tener que irnos tan pronto. 😞
- David (10/5): - Sitio muy bonito. Super limpio todo
- Joel (10/5): - Solo puedo escribir cosas buenas, en especial destacamos a la propietaria, super atenta y super amable! Ha sido una estancia corta pero repetiremos seguro más días. El lugar es ideal para desconectar o mejor aún, para conectar con la naturaleza. Destaco también la comida y sus opciones veganas y vegetarianas. Sin olvidarnos de la perrita, un amor.
- Mark (9/5): Isolated but nice, I great food - Very helpful and nice host, but and decent sized room with proper balcony
- Carlos Arturo (8/5): El lugar perfecto para una escapada en familia - Hemos estado una noche y nos ha encantado. El servicio y la atención han sido de 10 y sus propietarios unos excelentes anfitriones. La habitación es cómoda y la casa en general, muy limpia. El entorno natural, los animales, los espacios al aire libre, el servicio y la zona infantil, hacen de Mendi Alai, el lugar perfecto para una escapada en familia. Mi hijo de 2 años lo ha disfrutado muchísimo. Nosotros repetiremos sin dudarlo. Mención especial para el servicio de comidas y de desayuno, destacando las opciones veganas.
- Sharah (9/5): A great place with lovely people, and a nice garden. - Very hospitable, our hosts were very accommodating and kind. They let us sample some local foods and dinner included fresh vegetables from their garden. They also have ducks, rabbits, chickens, and a horse! All in a beautiful place among sheep and cows and nature.
- Timothy (10/5): Exceptional -
- Stephen (8/5): Very good -
- Asier (10/5): - tanto la chica y el chico que llevan la casa rural son muy amables , nos sentimos como en casa se esta muy bien lo recomiendo
- Verified traveler (6/5): Couldn’t locate in the dark - This might be a great place to stay (I am giving top ratings for some things I didn’t see) but I absolutely could not find it! The navigation in my rental car took me almost an hour away. Then some young men who were having a bachelor party helped me get navigation on my phone AND spoke to a helpful lady on the phone who offered to lead me in if I couldn’t find it. Then my phone died when I was almost there and refused to recharge with my cord. It must have had a short in it. I finally gave up and literally drove all night to Leon where a hotel let me sign in early. For this hotel I think it will definitely be best to plan plenty of time to arrive before dark.
- Verified traveler (10/5): - El hotel está en un enclave privilegiado, aunque hay problemas para llegar al lugar cómodamente, la habitación es muy cómoda aunque el baño no tiene ventana, el personal es muy agradable, así como la atención e información que dan.
- Luis (8/5): Tranquilidad y confort, con un paisaje precioso. - Un lugar estupendo para alojarse, en un entorno maravilloso. Unos desayunos riquísimos y un trato excelente de Victoria, y de Sergio. Para repetir.
- Ernesto (10/5): Con ganas de poder volver - El único problema es que hay que recurrir al navegador para poder encontrarlo. Todo lo demás me ha parecido extraordinario, el trato, limpieza, comida y desayuno. Me he quedado con ganas de volver.
- Mark (10/5): Go here and keep going back - This is probably the friendliest and most helpful hotel I have ever stayed in, which after visiting hotels all over the world is the best compliment I can give. This family run hotel offers every kind of help and assistance you can imagine, from fixing and cleaning bikes and cars to exciting ideas of visits. The home made food is excellent and their farm produced goods are highly recommended for food buffs. Simply great. We are looking forward to visiting again next year.
- Robert (10/5): Fabulous surroundings and lovely hosts! - We arrived late afternoon and enjoyed a lovely quiet chill out and then went for a walk, fabulous views. The hotel is tucked away in a wonderful valley, and once you find it is a great base for exploring. Dinner was excellent, home cooked and delicious - best to book ahead. Mendi Alai is in a lovely valley,very peaceful and rural but at the same time only around half an hour to the Atlantic beaches and an hour to Bilbao for a visit to the Guggenheim. We were there for the European Challenge Rugby Final in Bilbao on the Friday night and as the game started quite late, we didn’t get back to the hotel until gone half past midnight. Our lovely hosts waited up for us and couldn’t have been more helpful overall, they speak English, French, Spanish and Basque! The room was well appointed and the bed very comfortable. If you want a quiet, relaxing time in beautiful surroundings, this is a great place to stay.
- Beatriz (10/5): Muy recomendable - Totalmente Recomendable, los propietarios son un encanto y el trato es estupendo. La habilitación era enorme y no le faltaba un detalle, en el baño había hasta toallitas desmaquillantes. El desayuno abundante y muy rico. Todo muy limpio y la cama comodisma. El entorno es perfecto para relajarse y disfrutar de la naturaleza. Gracias por tratarnos tan bien!!.
- Verified traveler (10/5): - Que os manden ubicación bien ya que es de difícil acesso
- MIREN ARGIA (10/5): Todos deberían conocer este lugar. ENCANTADOR - Hemos estado muuuuuuuuuy a gusto. Es imposible no estarlo con lo atentos que son los que llevan el lugar. Están súper pendientes de uno y te hacen sentir en casa. Cenamos bueniiiiiiiiiisimooooo. Croquetas riquísimas, postres caseros. Desayuno con mermeladas caseras también. Pero repito, la atención inmejorable, pendientes en todo momento de cualquier cosa que se pueda querer o necesitar. Gracias, gracias y gracias.
- Verified traveler (8/5): Charmerende sted langt ude på landet - Utroligt venlig ejer/receptionist der taler udmærket engelsk. Sen indcheckning og aftensmad var intet problem, og de hjalp med at anbefale seværdigheder. Aftensmaden var god og der blev brugt lokale råvarer. Værelset (handicapvenligt) var stort og virkede nyt. Desværre var værelset så tæt på receptionen/fællesområdet at man følte at man sov midt i receptionen. Sengen var betrukket med noget der lød som plastik og sengetøjet lugtede en lille smule surt. Landlige omgivelser og meget smukt sted, langt fra alfarvej. Hanen stod tidligt op og galede lige uden for vinduet.
- Verified traveler (8/5): Trevlig personal - Trevlig personal
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