c-hotels Joy
Location: Via Degli Orti Oricellari 30, Florence, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation in the Heart of Florence
Modern Amenities
All rooms at C-Hotels Joy are equipped with air conditioning and flat-screen TVs, ensuring guests have a comfortable stay.
Convenient Location
Located just 150 meters from Firenze Santa Maria Novella Train Station, guests can easily explore Florence's iconic landmarks such as Piazza della Signoria, Palazzo Vecchio, and the Uffizi Gallery.
Exceptional Service
With a 24-hour front desk, guests can expect top-notch service and assistance throughout their stay at C-Hotels Joy.
Book your stay now at C-Hotels Joy for a luxurious and convenient experience in Florence!
Important Information
When booking more than 5 rooms, different policies and additional supplements may apply.
When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies.
Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Thermometers for guests provided by property
- Key card access
- Supervised childcare/activities
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Dependance Via Alamanni 21 Double
The double room features a mini-bar, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Toilet
- Private bathroom
- Toilet paper
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Classic Room with Balcony
The double room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower and a bidet. This double room provides a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Classic Double Room
The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The double room features a mini-bar, a tea and coffee maker, a safe deposit box, parquet floors and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Comfy with Balcony
The double room provides a mini-bar, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The double room features a balcony. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Telephone
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Smart Double
This air-conditioned room has soundproofing and a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Comfy
This air-conditioned twin/double room features a flat-screen TV.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite
This air-conditioned suite features a flat-screen TV.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Single Room without Window
The single room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Spacious
The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Bidet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
-
Comfy Double - Disability Access
The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Toilet
- Private bathroom
- Electric kettle
- Bidet
- Toilet paper
- Cots
- Shampoo
- Body soap
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- silvia (10/5): - Personale gentilissimo in reception, camera moderna e confortevole
- ILIAS (10/5): -
- Fang Yu (10/5): -
- Qianyu (10/5): -
- Joao (10/5): -
- Pedro Henrique (10/5): -
- Beatrice (10/5): Ottima esperienza - Colazione ricca, pulitissimo, molto accoglienti e hotel molto silenzioso. Stanze un po piccoline ma molto pulite e confortevoli
- Wang (10/5): -
- Jonas (8/5): -
- Laura (10/5): -
- Andy (10/5): Gorgeous stay in Florence. - We liked the location, less than 5 minuets from the train station and the helpful staff. No, it was more than satisfactory for our stay.
- Blake (10/5): -
- Zhang (10/5): - Conveniently located next to the train station. Customer service, Ousman, was extremely friendly and helpful. The rooms were very clean and comfortable. Highly recommend people to book here as we booked this after a horrible B&B experience.
- Sead (6/5): Trotz guter Lage und freundlichem Personal entsprach der Aufenthalt insgesamt nicht den Erwartungen - Die Lage und das freundliche Personal Die Ausstattung im Bad entspricht nicht den Erwartungen. Für knapp 300 Euro pro Nacht kann man erwarten, dass die Duschkabine über einen Griff verfügt, welcher offensichtlich fehlt. Zudem ragt die Gummidichtung heraus. Das Zimmer 202 sollte ausserdem gründlich gereinigt werden.
Ausserdem haben wir und auch die anderen Gäste beim Auschecken eine Packung Pasta erhalten – verbunden mit der Bitte, eine Bewertung mit 10 Punkten zu hinterlassen und dabei speziell zwei Mitarbeitende zu erwähnen. Die Namen werde ich hier bewusst nicht aufführen.
- Ewald (10/5): Super Lage , moderne Zimmer,freundliches Personal - Sehr sauber , nähe dem Zentrum und dem Bahnhof , modern eingerichtet! Klein aber fein , sehr nettes Personal ,besonders Matteo !
- Rusbel (10/5): Comodidad y tranquilidad - La atención por el personal fue genial, la ubicación es estratégica y las instalaciones muy cómodas.
- ChLun (9/5): 很棒的旅館 - 離車站很近,但是很安靜,不會吵鬧。浴室很新。交通出入很方便。一樓有休息間提供飲料,上網,列印。服務人員素質很好。早餐很可口。 無。
- Maria C (10/5): Location, service, amazing staff (thank you Goli), cute clean modern rooms! - The location is superb - a two minute walk from the tram, I got out of the airport, into a tram and came straight to the hotel and probably walked a total of less than 5min out of the airport to the hotel. The location is super convenient, it's a good place to be if you need to take the train to either the Florence airport or from the Santa Maria train station to somewhere when you check out bc you can also leave your luggage with them at the front desk :)
Service - staff at desk check in is amazing! I think one of the best experiences I've ever at in Italy at a hotel and I've stayed at many. Super welcoming, very accommodating, really friendly and all around very helpful. I personally made a hiccup in my itinerary and had to stay an extra night, and they helped me extend my stay for another night with ease. Thank you so much to Goli who helped me check in but went the extra mile to really feel welcome with my stay here!
Rooms - rooms are petite as all rooms in Italy city centers are, but has everything you need and is clean. I stayed in a single bedroom with my giant luggage and felt like there was still enough space for me to be comfortable. I loved that there is a desk for anyone who needs to work out of the hotel room. I have no complaints!
- Claus (8/5): Alles gut - Lage -
- Rossouw (10/5): - After a long day of delayed flights, canceled trains, and emotional exhaustion, the one hotel I will always choose in Florence is the Joy Hotel.
The moment you walk in, you are welcomed by a calm atmosphere where you can truly escape the noise and chaos of travel. It is perfectly located just around the corner from the train station, which made everything so much easier during a very stressful travel day.
Christian and Matteo were incredibly welcoming and accommodating from the very first moment. When I arrived wanting to leave some of my luggage at the hotel, they immediately made sure a room was available, which was such a relief after traveling from the USA. Their kindness and professionalism instantly changed the tone of the entire trip.
The room was pristine, with beautiful crisp white towels and an elegant, peaceful feel. Before I left, they even made sure I had an espresso and a welcoming drink — such thoughtful Italian hospitality that made me feel truly cared for.
Traveling internationally and dealing with the time difference caused us to wake up past checkout time, but the staff handled everything with such grace and understanding. They accommodated us without hesitation and happily stored our luggage while we explored Florence.
This hotel is more than just a place to stay — it is a place where you can gather your thoughts, relax with light snacks or a drink at the bar, and feel genuinely looked after. Professional, elegant, warm, and authentically Italian.
Thank you again to the entire team at Joy Hotel for turning a very difficult travel day into something memorable and comforting. I will absolutely be back.
- Kenneth (7/5): -
- Chia Hua (8/5): 離車站很近,要去佛羅倫斯大景點都可以走路即可,地理位置很優! - 我訂3人房,結果給我們連通房,很不錯。
飯店離車站很近,離Trattoria Dalloste牛排店也很近,工作人員服務態度佳,check out時還送了一包義大利麵條。 只有咖啡包,沒有膠囊咖啡。冰箱內的飲料要付費。
- Anita (10/5): - Das Hotel ist sehr Zentral gelegen und hatte alles was wir gebraucht haben. Wir wurden sehr nett von Christian und Maurizio empfangen. Wir würden das Hotel wieder wählen.
- Ella (9/5): Хороший отель - Близко к вокзалу. Современный и стильный интерьер. Хорошие завтраки. Приветливый персонал, Осман и Джули все объяснили, показали. В отеле есть лобби бар где днем бесплатно можно выпить кофе, чай или сок. Средняя шумоизоляция
В сравнении с другими отелями, стоимость завышена.
- Miklós (10/5): Tökéletes lokáció jó minőségű - Tisztaság, barátságos személyzet, kiváló elhelyezkedés Nem volt ilyen
- Morikawa (10/5): - The hotel is in the perfect location for travelers using Firenze Central Train Station. The room was clean, stylish, and had everything we needed. Breakfast was also excellent—delicious cakes and pastries, along with freshly made fruit salad, made for a wonderful start to the day.
But the best part was the staff, who were all kind and full of hospitality. I would especially like to thank Christian, who kindly gave us a room with a bathtub and guided us to the best trippa and lampredotto in town!
- Medeuova (10/5): - Excellent hotel!!!! Great location! Delicious and wide variety of snacks, tea, coffee and soft drinks!!!!
Amazing, kind and friendly staff!
Goli and Matteo were very helpful at the reception!!!
I would like express my gratitude to Radin for being so friendly and nice! I enjoyed my stay at this wonderful hotel! I’ll be back for sure!!!!
Room was very spacious, clean and warm! Also there were many towels)))
- Yi Ting (9/5): 前台的人員非常幽默親切,雖然不知道名字但是讓我住宿體驗變得非常好,空間也很乾淨安全,如果可以我會再來的。 - 地點非常棒,火車站出來走3分鐘就到了!這是很棒的優點。這裡的cp值很高,雖然只短暫停留一晚,還是有貼心的禮物,非常暖心。 浴室的門檔很容易移動且浴室非常小,很容易讓整個空間濕透。
- Juan Antonio (5/5): Un hotel para gente joven al lado de la estación de tren. No lo recomiendo para mayores de 50 años. - Lo mejor de todo, el desayuno, y sobre todo la camarera que nos atendió, Oshini. Su sonrisa y su amabilidad, hacían que el desayuno resultara todavía mejor. La ubicación es cómoda, porque está a dos pasos de la estación de Firenze Santa Maria Novella, pero el barrio está muy degradado (cosa que, obviamente, no es culpa del hotel), por lo que aconsejo a los que se vayan a alojar en él que entren por la Via de la Scala, en vez de directamente por la estación, que sería el camino más corto. Nos regalaron una consumición y un paquete de pasta, cosa que es de agradecer. El hotel está claramente destinado a un segmento de población joven, que prefiere un tipo hostel con baño y desayuno a un hotel tradicional. Sin embargo, la habitación es muy pequeña, y eso que pedimos un upgrade (¡como serán las habitaciones más pequeñas!). No hay sitio dónde colocar la ropa ni los objetos personales: solo había una mesita y la mesa estaba llena de cachivaches. Tampoco había sitio para colocar cosas en el baño, que tenía una bañera muy alta, peligrosísima para las personas que ya no son jóvenes.
- Pınar (10/5): The location was perfect as we were traveling from Rome and also doing day trips to Venice and Pisa. It was very close t -
- Joy (10/5): A really enjoyable three nights in Florence. Would definitely recommend this hotel - The hotel is really.close to the station and also within walking distance of all the main sights. All of the staff are friendly and helpful
Daniele on the front desk is exceptional, providing information about the city and making recommendations
The rooms are very clean, comfortable beds and we had a lovely little balcony Nothing
- Adrian (9/5): - Very welcoming, helpful staff with excellent local knowledge .
Good location . Stylish property with comfortable bed and good breakfast.
- Emrullah (10/5): Harika - Özellikle çalışanlar güleryüzlü ve yardımseverler. Odamız da gayet temiz ve güzeldi. Konumu harika tren istasyonuna çok yakın ve gezilecek yerlere yürüme mesafesinde. Gayet iyiydi beğenmediğim yok.
- Ichiro (10/5): - スタッフの対応が良かった トイレが流れなくなった
- 蔵本 (10/5): -
- Harald (8/5): -
- Maricruz (10/5): -
- Nunzio (7/5): - Personale gentile e disponibile. Pulizia. Rapporto qualità prezzo.
- Lars (10/5): Vi var kjempefornøyde og ønsker å komme tilbake. Ekselent service fra Cristian og Matteo. - Vi var veldig fornøyde med personalet i resepsjonen, fikk veldig god hjelp fra Cristian og Matteo som begge to snakket spansk. Veldig hyggelige, hjelpsomme og profesjonelle.
I spisesalen var betjeningen veldig vennlige. Også renholdpersonale gjorde veldig god jobb.
Veldig god frokost, eggerøre noe av den beste på hotell.
Glimrende beliggenhet, nær togstasjonen og bare 100 meter til trikkestopp med forbindelse til flyplassen. Kunne ønsket Smart TV på rommet.
- Gabriela Lucia (10/5): -
- Jordi (10/5): Espectacular - Limpieza y comodidad Nada
- Jose Carlos (10/5): - Me gustó mas la atención del personal; especialmente la de Matteo, Christian, Ousmane y Radin!
- Christopher (9/5): - Room was great. Matteo was particularly friendly and helpful on check-in and check-out.
- erdal (10/5): Beklentilerimizi karşılayan güzel bir konaklama oldu - Konumu gayet iyiydi.çalışanlar güleryüzlü saygılı.tekrar gelirsem tercihim gene bu otel olur.
- Sylvie (9/5): Hôtel bien placé pour visiter Florence - L’emplacement près de la gare
Le petit déjeuner était parfait, très copieux, de qualité servi par un personnel très sympathique et attentif aux demandes.
Personnel de l’accueil très agréable et parlant français.
Collation dans l’attente de la chambre. Le bruit de la rue, même au 3ème étage.
Peu de rangements dans la chambre, obligés de laisser une de nos valises sur le sol…heureusement que nous ne restions pas une semaine.
Et nous avons pourtant payé un supplément de 30€ pour une chambre plus grande.
- Alie (10/5): -
- Ellen (10/5): Een aanrader in Firenze! - We werden heel vriendelijk ontvangen door Damiele! De kamer was uitstekend en de ligging ideaal voor ons, vlakbij het station. Niks
- Bruno (10/5): - Sauberkeit und Freundlichkeit Nichts
- Jackson (4/5): - Nada. O café da manhã era normal. O staff é educado. Banheiro ruim, muito pequeno, sem box fechado, chuveiro muito baixo. Não existe bancada na pia. Limpeza do banheiro não foi boa. Toalhas de banho com cheiro ruim. Cama muito pequena e ainda reservei um quarto melhor com uma pequena sala. Durante as duas noites que hospedamos o ar condicionado estava desligado com problemas na central.
- Huiya (8/5): -
- Roger (8/5): - Sehr freundliches Personals am Empfang sowie beim Frühstück. Die Lage ist sehr gut gelegen um alle Sehenswürdigkeiten zu Fuss zu erkunden.
- Rossetti (7/5): Séjour moyen!!! - L’emplacement La chambre
- NIZAMI (10/5): - хороший отель, рядом с вокзалом, очень чисто. персонал хороший
- Teodor (9/5): Bona ubicació, bons serveis - El personal la ubicació, els llits, el disseny Els preus
- Lyuda (9/5): -
- Goeun (10/5): - Perfect location, nice service. The room was clean and modern. The Staffs, especially Christian and Osman were very kind and made the best service so that the start and the end of our travel remained as a good memory. My daughter was very moved by their / italian attitude. We would definitely come again. It would have been six stars if they would have had double window system. But other than that, we enjoyed our stay much more than we expected.
- Marieta.s.h (8/5): - El personal muy amable, Matteo fue super atento y nos ayudo mucho con los problemas del aire caliente de la habitacion.
El desayuno espectacular Nos dieron una habitación que no funcionaba la calefacción y ya con el pijama puesto tuvimos que cambiarnos a otra
- LING MING (10/5): amazing location with amazing staff and service. we had a free room upgrade too! - everything! there was a mosquito in our room but it didn’t affect us much
- Mikael (10/5): Fantastic hotel, fantastic location and a fantastic stay. - This hotel looked great on the photos when booking and it was even better when I arrived. It's located just next to Santa Maria Novella station. A very warm and friendly welcome from Christian and Oustian in the reception and they explained everything very well and gave me useful information about the city without me having to ask for it which was very appreciated. Also received a welcome drink ticket to use in their bar, so lovely. The night time staff was also very friendly and helpful.
The hotel is nicely designed and you can tell there was thoughts behind how to make visitors enjoy their stay. Spacious room, comfy bed and a good bathroom even with a tub. The room had nice high ceiling and everything looked neat and clean. I will definitely stay here again when I go to Florence next time! Everything was great and I felt very safe and welcome here, I have nothing negative to say about my visit here.
- CHAO-JU (8/5): 離車站非常近,非常方便! 櫃檯人員服務態度非常好!床也非常好睡,唯一每種不足的就是床頭板還有一些設備感覺有點陳舊了 - 床非常好睡,軟硬適中,不會有哪裡特別凹陷?或者是不平衡 設備沒有圖片上來的新,床頭板是布面的,而且已經有點陳舊了
- HIROKAZU (10/5): - Il mio soggiorno è stato fantastico! Vorrei ringraziare di cuore Matteo alla reception. È stato estremamente gentile, professionale e il suo servizio è stato impeccabile. Questo hotel è stato il migliore in assoluto, molto meglio di tutti quelli in cui abbiamo soggiornato a Roma, Milano e Napoli. Grazie a lui, la nostra esperienza a Firenze è stata ancora più piacevole. Consigliatissimo!
- - -
マテオさんというスタッフさんがとてもいい人でした。フィレンツェの駅からも近く、治安もいいので、日本人の方にもおすすめです。
- Klim (8/5): -
- Retano (10/5): - Posizione Hotel, lo staff in particolare le disponibilità ed i consigli del Sig. Daniele. La colazione era ricca ed abbondante, il servizio bar era accogliente. La mancanza del parcheggio auto è un limite, l'impianto di riscaldamento talvolta non funzionava correttamente
- raluca (10/5): -
- Sergio (10/5): Soggiorno perfetto, Matteo molto accogliente e disponibile, anche l’altro Matteo sempre disponibile, deposito bagagli ot - Posizione, pulizia e accoglienza perfetta✨
- giampiero (10/5): - Posizione e gentilezza staff
- OCTAVIO (10/5): Apropiado para conocer Florencia - El trato de Daniele de recepción hizo más fácil nuestra estancia en Florencia muy colaborador, 10 de 10 para el. Todo muy bueno
- Sergey (10/5): Hidden gem - A very quality hotel right around the corner from the train station. Excellent breakfast. Friendly and helpful staff. Definitely would stay again. A bit of a walk to get to historical center.
- HUIWEI (10/5): - We would like to compliment Daniele at the front desk for his outstanding service. The hotel experience was great overall, and we really appreciated the small gift we received prior to check-out.
- Wu (10/5): - 一切都很好,房间很温暖,温馨。Critian的服务非常好
- Renato (9/5): Excelente estadia com os funcionários atenciosos tantoNavr - Café da manhã muito bom, bem variado. Sem pontos negativos.
- Andrea (10/5): Ottimo Albergo - L'accoglienza è stata senz'altro positiva, con Matteo alla reception che si è prodigato a darci tante informazioni, consigli pratici e ci ha dato una mano sulla prenotazione del ristorante la sera. Un altro punto forte è il silenzio riscontrato in camera!
- VINCENZO (8/5): -
- jean-christophe (8/5): - Hôtel pratique a proximité de la gare et du tramway, l'aéroport à 30 minutes, le centre ville à 15 minutes à pied. personnel sympathique. chambre calme même sur rue. Très bon petit déjeuner buffet qui propose des pâtisseries locales et de la charcuterie. Comme dans quasiment tout les hôtels, la température de la chambre est trop élevée... 24° ! Pas de notice de régulation, le thermostat est verrouillé, et il se coupe quand vous partez, résultat vous ouvrez la fenêtre des que vous arrivez. quel gaspillage ! Vous vous levez le matin avec un bon mal de tète et la bouche sèche. Vous avez envie de boire toute la matinée mais dans les musées c'est maximum 50cl pour les bouteilles d'eau... alors vous jetez la bouteille de 75cl que vous venez d'acheter !
Bref ! Pensez à la planète, baissez la température !
- Marco (10/5): - Posizione molto comoda, bella l’idea dell’aperitivo.
Ousman e Matteo disponibili e gentili
- alessandra (10/5): - Camera moderna dotata di ogni comfort, ottima pulizia e gentilezza staff!
- Nikoleta (10/5): - Great location -just 3 minutes from the train station-amazing stuff and most off all great hospitality!! Bravisimo to all the team they made our stay and time at the hotel feel amazing!! Thank you all so so much!!
- Francisco (10/5): - Centralidade e proximidade à estação de comboios
- skyr1964 (10/5): A choice to review - Near to Train Station in Florence, close to city center. Employees are extremely friendly and helpful. Clean, comfortable, value for money.
- Zdravka (10/5): - Everything was great. Special thanks to Matteo and Daniele at reception desk :)
- Jenny (10/5): Great location, clean rooms, friendly service! Highly recommended - Conveniently located next to the train station. Customer service, Daniele, was extremely friendly and helpful. The rooms were very clean and comfortable. Highly recommend people to book here as we booked this after a horrible airbnb experience. I think the cleaning agent they use does smell too much of vinegar
- Gohar (10/5): -
- Didier (10/5): Accueil très sympathique et compétent par Daniele qui a répondu à toutes nos questions et nous a bie - Petit déjeuner bien garni avec du personnel compétent et sympathique Il manque un placard dans les chambres pour ranger les vêtements
- Johan (8/5): Excellent séjour, très bon hotel, a recommander - Excellent petit déjeuner, personnel très aimable, situation excellente. Matelas un peu dur, pas de chaînes tv française. Tarif un peu élevé, mais florence est une ville chère...
- Melon (10/5): - Muy buena ubicación, habitación muy limpia
El personal muy amable , Mateo y Cristian muy queridos
- Stefano (10/5): -
- Matteo (10/5): - Soggiorno fantastico. Soprattutto grazie ai ragazzi del check-in e a Matteo al check-out
- Balbastre Vila (10/5): Volveremos. - Limpio, céntrico, el desayuno fenomenal y el personal muy amable.
- Giuseppe (6/5): Peggio delle compagnie che vendono luce e gas - La struttura è in ottima posizione rispetto alla stazione.
È stato molto gradito l'aperitivo di benvenuto al bar Hanno una politica molto aggressiva per spingere a fare le recensioni. Ci è stato chiesto di scrivere una recensione:
A voce al check in e al check out.
Via whatsapp
Via mail (più volte)
E alla fine mi hanno pure telefonato.
Trovo questa politica inaccettabile. Lascio i miei recapiti per necessità mie, non per farmi infastidire. Quando mi hanno chiamato gliel'ho pure detto ma non ne fanno faccia. Hanno attaccato al telefono con me e subito dopo hanno telefonato al collega che ha soggiornato con me per chiedere la stessa cosa. Non sono servite a niente le mie rimostranze.
Però hanno raggiunto il loro obiettivo: gli ho fatto una recensione. Negativa però. E nemmeno troppo perché non posso dire che il soggiorno (per il resto) sia andato male. Ma sicuramente non tornerò.
- Karin (7/5): - Das Personal war sehr freundlich und hilfsbereit
Gutes Frühstück
Lage war sehr gut Leider gibt es keinen Schrank oder Schubladen wo man seine Kleidung aufbewahren kann.
Bei 5 Nächten war es umständlich aus dem Koffer zu leben.
- Jing (10/5): -
- nino (10/5): -
- 487veronicaa (10/5): An Elegant and Memorable Stay in Florence ✨ - ⭐️⭐️⭐️⭐️⭐️ Excellent Stay in Florence
We had a truly wonderful stay at C hotels Joy in Florence. From the moment we arrived, the service was warm, polished, and genuinely welcoming. What made this stay especially memorable was the kindness and attentiveness of the team. We would especially like to thank Matteo, who was exceptionally helpful when assisting us with a room change and when my husband accidentally left an item in the safety box. It was kept safely for us until we returned, which we deeply appreciated. I also left my jacket behind, and it was thoughtfully hung up by the staff.
We would also like to thank Usman, who always kindly checked that we were comfortable, and Matteo with glasses, who was equally friendly and welcoming. The team made us feel very well looked after throughout our stay.
The hotel is impeccably clean, very comfortable, and in an excellent location, with easy access to the bus, tram, and train station. Supermarket & restaurant very near hotel , The bed was especially comfortable, and overall the service stood out as one of the highlights of our stay in Florence.
We left with such a positive impression and would be delighted to return on our next visit to Florence.
- Craig (10/5): Beautiful, spotless & well appointed rooms, friendly staff and warm welcome - Highly recommended, incredible breakfast
- Sanne (8/5): - Goede prijs-kwaliteit verhouding, ook voor het ontbijt. Beide Matteo's bij de receptie waren erg vriendelijk & gastvrij. Niks
- Johanne (10/5): Je recommande fortement - Excellent service de Christian, Ousman et tous les employés côtoyés lors de notre séjour. Rien.
- EMILIO (10/5): -
- Libby McCutchan (10/5): Excellent stay in great location. - The staff were very friendly and welcoming. The welcome drink was appreciated! Check in was easy and facilities spotless. Christian looked after our every need. The breakfast (included) catered to all preferences and was most impressive. Great location, walkable to many sights.
- TAIKI (10/5): -
- Luca (10/5): Ringrazio Matteo e Christian dello staff -
Photos