Rethymno Palace

Location: Adelianos Kampos, Adelianos Kampos, gr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 02:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Table tennis
• Currency exchange
• Darts
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kids' outdoor play equipment
• Heated pool
• Public transport tickets
• Evening entertainment
• Baby safety gates
• Entertainment staff
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Cooking class
• Aerobics
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Playground on site
• Snorkeling on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Indoor/outdoor pool
• Exercise/lap pool
• Japanese garden
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Family Room Open Plan

  This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Twin Room, Mountain View

  2 Twin Beds and 1 Double Sofa Bed

  269-sq-foot soundproofed room, furnished balcony with mountain views

  
  

  Internet - Free WiFi

  Entertainment - Satellite channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

  Practical - Yard, playpen, and safe; cribs (free) available on request

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Yard
  • Ceiling fan
  • Blackout drapes/curtains
  • Free WiFi
  • In-room playpen
  • Free cribs/infant beds
  • Bedsheets provided
  • Free tea bags/instant coffee

• Double Room with Sea View

  Opening to a balcony with sea views, this air-conditioned room features: - blackout curtains - satellite TV - sitting area - electronic locks - mini fridge - outdoor drying racks - bathroom with free toiletries and hairdryer - free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Deluxe Panorama Suite with Sea View

  This suite offers a hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Featuring a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Two-Bedroom Family Suite

  The spacious family room provides air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 6 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room with Garden View

  Opening to a balcony with garden views, this air-conditioned room features: - blackout curtains - satellite TV - sitting area - electronic locks - mini fridge - outdoor drying racks - bathroom with free toiletries and hairdryer - free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Double Room with Pool View

  Opening to a balcony with pool views, this air-conditioned room features: - blackout curtains - satellite TV - sitting area - electronic locks - mini fridge - outdoor drying racks - bathroom with free toiletries and hairdryer - free WiFi.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Emergency cord in bathroom
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Emilie (10/5): - Hotel magnifique avec de belles prestations. Très bon accueil La fraîcheur de la piscine. Dommage
• GERHARD (10/5): - Das Personal war extrem freundlich, fröhlich, zuvorkommend und hilfsbereit.
• Maria (10/5): Relax absoluto - Excelente ubicación, las habitaciones muy cómodas, excelente la atención y el cuidado. Muy buena la comida No hablan español
• Annamaria (10/5): - We had a very nice stay in the hotel. The staff was kind and attentive, the location is perfect, near the beach but close to the city as well, with many shops and tavernas nearby. The breakfast was also very good.
• Laurent (9/5): -
• ANNE-MARIE (6/5): -
• 480mildag (8/5): Lovely hotel - We had a pleasant stay at Rethymno Palace. The food was tasty with a wide and varied selection, the staff were polite and helpful, and the hotel itself is well maintained. Our room was clean and tidy throughout the stay. A couple of small things could be improved — the beach towels could be renewed and we were a bit disappointed with the room view. We booked a sea view room, but received a side sea view. When we asked at the reception, we were told that this category is considered sea view by the hotel. Overall, everything else was good but this part did not really meet the expectations.
• Marina (10/5): - Το φαγητό ήταν πολύ νόστιμο και είχε μεγάλη ποικιλία σε κάθε γεύμα! Μου έκανε πολύ θετική εντύπωση ότι δεν χρησιμοποιούσαν το φαγητό από το μεσημεριανό στο βραδινό! Γενικά ο χώρος ήταν καθαρός και περιποιημένος. Το δωμάτιο ήταν άνετο και καθαρό! Κάθε μέρα περνούσαν κι έστρωναν τα κρεβάτια και μάζευαν τα σκουπίδια! Σίγουρα θα το επέλεγα ξανά για διαμονή. Τα παιδιά απόλαυσαν τα παιχνίδια και την πισίνα. Λόγω του ότι πήγαμε τις πρώτες μέρες που άνοιξε δεν είχαν στήσει την παιδική χαρά.. Αλλά ακόμα κι έτσι, υπήρχαν άλλα ενδιαφέροντα πράγματα για να ασχοληθούμε..
• ANNE-MARIE (7/5): -
• ANNE-MARIE (7/5): - La gentillesse du personnel au restaurant. la vue de notre chambre, vue piscine, les 3 soirées avec animations étaient super. L emplacement du restaurant. Les chaises longues gratuites à la plage et les serviettes de plages disponibles. Les horaires des repas étaient parfait. La piscine était toujours propre et les différentes lumières dedans le soir rendait un spectacle magnifique le soir. On a apprécié la bouteille d eau offerte tous les jours dans la chambre. A la plage il y avait trop de galets et impossible de se baigner en cas de petites vagues car trop de risque de tomber. Il faudrait travailler la plage pour enlever les galets et changer quelques parasol vieillissant, mais en paille c est parfait pour l ombre. Nous avons pris la demi pension et je trouve cala regrettable de nous faire payer les bouteilles d eau le soir. Au sujet des buffets, cela étaient de qualité moyenne avec du choix. Par exemple le yaourt grec n avait rien à voir au vrai yaourt grec que je connais bien, puisque je suis d origine greque et le miel n avait pas de goût et il n y avait pas de noix pour mettre dessus par exemple, dommage. Je n ai pas vue une seule fois du Halva ! Pour la pastèque, il n y en a eu 2 ou max 3 fois dans notre séjour et l ananas était juste en décoration et pas de melon, pas assez de fruits frais. Pour les chambres, une fois le ménage n a pas était fait. Dans la salle de bain il manquait une petite armoire pour ranger les affaires, le rideau de douche ne fermait pas en totalité. Bien dommage de faire payer le coffre dans les chambres, je viens toutes les années en Grèce et c est la première fois que je le trouve payant. Nous étions 3 couples et j avais demandé une chambre au rdc et ils étaient à l étage avec 2 ascenseurs à prendre ! Ils ont eu du mal à ce déplacer dans l hôtel car ils avaient des Cannes tous les deux.
• Anca (10/5): - Totul a fost EXCELENT!😊
• LINDA (8/5): Very nice and we will definitely go back - Pleasant staff, Nice hotel, good location, oceanfront & great breakfast Occasional sewer smell - we were on the 2nd floor
• ROSEMARY (9/5): Great beachfront hotel for a restful holiday - This is an attractive sea front hotel, luminous and tastefully decorated but the most outstanding feature was the warm, welcoming staff. They went above and beyond duty to ensure I had a wonderful stay. Local bus service just outside the hotel for guests without cars. All was very very good and great value for money.
• olivier (9/5): Très bon séjour dans un cadre de qualité - La propreté générale, les terrasses qui donnent sur la mer, la nourriture était bonne, assez variée et de qualité, très bonne literie Faire payer une bouteille d’eau 4€ au repas du soir (en demi pension) car pas de carafe, bouteilles d’eau en plastique d’1.5L sur les tables pour les all inclusive (90% des tables) (ça fait pas très 5*), au petit déjeuner le café n’est pas bon du tout (grosses machines automatiques) et il n’y a pas de jus de fruits frais (mais des fruits coupés sont proposés)
• aleksandramK1456AW (10/5): Exceptional stay - We had an absolutely amazing experience here. The hotel is spotless—everything is kept incredibly clean at all times. The food was delicious with a great variety to choose from, and the staff were some of the friendliest people we’ve ever met. They really go above and beyond to make you feel welcome. Everything was perfect, and I can’t recommend this place enough!
• LINDA (8/5): very nice stay - Nice hotel, good location, friendly staff occasional sewer smell
• MARTA (10/5): -
• lucie (4/5): - La piscine La qualité du buffet petit déjeuner La literie
• Sabine (10/5): - Der Empfang war sehr herzlich. Sind von Andreas und Georgia persönlich begrüßt worden. Wir hatten ein privates Dinner gebucht, was überragend war. 7 fantastische Gänge mit privatem Koch und Kellner. Hatten das Zimmer 400 mit tollem Blick über die Bucht. Einziger kleiner Kritikpunkt wäre das Bad mit dem hohen Einstieg in die Badewanne/Dusche.
• jonathanp289 (10/5): Neck, back massage - The massage was very good. It was very relaxing.
• Anna (10/5): Rethymno Palace is a fantastic hotel that ticks all the boxes! - The staff are incredibly attentive and you genuinely feel looked after throughout your entire stay. The food quality is outstanding, with a great variety to suit everyone — even someone as fussy as me! Both breakfast and dinner were excellent, with plenty of choice every time. The rooms are spacious, cleaned daily, and have everything you need — comfy beds, tea, coffee, water, and even cosy gowns (though they might be a little too large to sneak into your suitcase! 😄) Outside, the space is wonderfully relaxing — you can lounge by the pool or head straight to the beach, whatever takes your fancy. Day trips can also be booked right from the beach — great value and a brilliant way to explore the area. I'll definitely be back soon — wait for me! ⭐⭐⭐⭐⭐" I liked everything
• Willem (10/5): Voor herhaling vatbaar! Een juweeltje, centraal gelegen op Kreta. - Geweldig leuk hotel, ook voor gezinnen. Prima ontbijtbuffet, grote gezinskamer, veel faciliteiten. Het personeel was ons enorm goed van dienst en het hotel vraagt actief om feedback. Ook als je niet all-inclusive zit zoals wij kun je voor een redelijke prijs prima eten en drinken. Alles was goed verzorgd.
• Peter (10/5): genuinely welcoming with a rare combination of attentive management skills. - Outstanding Stay, Location, & Consistency. Seamless Experience, Professional and Attentive Staff, Spotless Rooms, and the Food offered a great variety and quality with a refined and relaxed atmosphere. Close Proximity to Cafes, the Beach, Restaurants and Shops. The Pool area is spacious and strikes a perfect balance for couples and families. Highly recommended and affordable. I would return.
• Luetjohann (9/5): Alles optimal - Sehr professionell. Direkt am Meer. Super Massage. Engagiertes Personal —
• Zhiyuan (10/5): - Very friendly staff, great food, great facilities, clean room, great value!
• sophiecI4706SG (10/5): Relaxing hotel and a nice spa. - This hotel has everything you need for a great relaxing vacation. I especially enjoyed the spa. I had two massages there, and I’ve never been more relaxed thanks to Stefanos and Hosmik. I can only recommend you visit them during your stay at this hotel.
• Floriane (10/5): Séjour exceptionnel - Accueil très chaleureux avec un cocktail de bienvenue, une attention toute particulière avec une arrivée tardive. Le directeur nous a accueilli avec beaucoup de sympathie, tout est mis en œuvre pour passer un séjour exceptionnel. Emplacement au bord de mer avec parking Le buffet petit-déjeuner très varié, les pancakes sont délicieux. Animation et musique très agréable jusqu'à 23h.
• Schwimmbeck (10/5): - Sehr freundliches Personal.
• YOANN (9/5): - Etablissement situé en bord de plage et à proximité de Rethymnon (qq kms). Transats et parasols à disposition gratuitement. Personnel très sympathique. Etablisssement très propre. Chambre confortable. Animations proposées. Choix au niveau des buffets.
• Masson Lefebvre (10/5): Très bel établissement situé sur la plage. Grande chambre confortable. Personnel très gentil et agréable, manager au top - Très bel établissement, personnel très chaleureux .
• B7323DKirisb (10/5): Relaxing stay at the beach - We spent 5 days in the Rethymno Palace as a couple, our teenage daughter and 4 of her friends. It's a nice hotel with indoor and outdoor pool and direct access to beach and sea. We booked a massage in the Spa with the very friendly spa manager Hasmik. I got a really relaxing massage from the masseur Stefanos who was able to give me advice for my back problem.
• SONIA (10/5): Les vraies vacances superbe expérience - Tout est parfait, très propre, spot sur la plage super, piscine et bars rien à redire Pour tous les services et gentillesse du personnel rapport qualité prix excellent Rien tout est parfait
• grégory (9/5): Un séjour parfait - Accueil,propreté,buffet délicieux ,chambre propre , Bienveillance du directeur Gobelet en plastique pour certaines boissons au déjeuner et non tri sélective,.
• Petros (10/5): Ein traumhafter Aufenthalt im Rethymno Palace! - Ein traumhafter Aufenthalt im Rethymno Palace! Das Hotel überzeugt auf ganzer Linie: Die Anlage ist wunderschön gepflegt, mit einem großzügigen Poolbereich und direktem Zugang zum Meer – perfekt zum Entspannen und Abschalten. Die Zimmer sind sauber, komfortabel und bieten alles, was man für einen erholsamen Urlaub braucht. Besonders hervorzuheben ist das ausgesprochen freundliche und professionelle Personal, das jederzeit bemüht ist, den Aufenthalt so angenehm wie möglich zu gestalten. Man fühlt sich vom ersten Moment an willkommen. Ein Detail, das uns besonders beeindruckt hat: Der Hotelmanager selbst lebt Gastfreundschaft auf höchstem Niveau – nicht nur gegenüber den Gästen, sondern auch gegenüber seinem gesamten Team. Er begrüßt morgens persönlich, ist präsent, aufmerksam und interessiert sich ehrlich für das Wohlbefinden aller. Diese wertschätzende und herzliche Art spürt man im ganzen Haus und sie macht den Aufenthalt zu etwas ganz Besonderem. Das Essen – insbesondere im All-Inclusive-Angebot – ist vielfältig, frisch und geschmacklich sehr gut. Für jeden Geschmack ist etwas dabei, und die Qualität überzeugt durchgehend. Die Lage ist ebenfalls ideal: ruhig gelegen, aber nur eine kurze Fahrt von der wunderschönen Altstadt von Rethymno entfernt, die definitiv einen Besuch wert ist. Insgesamt ein sehr empfehlenswertes 5-Sterne-Hotel für alle, die Erholung, Komfort und echten Service mit Herz suchen. Wir kommen gerne wieder!
• N6102II_ (10/5): Definitely worth visiting! - Beautiful setting and ambient! Very attentive and friendly staff! A place I would definitely recommend and return! THANK YOU GUYS!
• Cian (10/5): A beautiful, welcoming hotel with fantastic facilities and staff that made our daughter’s first holiday truly unforgetta - We had an amazing stay at Rethymno Palace and genuinely couldn’t fault it. The hotel is beautifully maintained, with spotless rooms and lovely grounds. There are plenty of facilities including a great indoor pool, well-kept tennis courts, and a fantastic pool and beach area with direct access to the sea. The beach bar was a real highlight—perfect for relaxing during the day—and special mention to Marko the barman who makes incredible cocktails and always brings a great atmosphere. Travelling with our 4-month-old daughter for her first holiday, we felt so well looked after. The staff are all incredibly friendly and welcoming, and the hotel manager Andreas was outstanding—always available, multilingual, and happy to help with anything we needed which made our stay completely stress-free. The food was excellent with plenty of choice, and overall the hotel has a very warm, family-friendly feel. The only minor thing was that the air hockey table was out of order during our stay, but this really wasn’t an issue as there were plenty of other options like the pool table, table tennis, and table football which more than made up for it. It actually added to the fun and variety of things to do around the hotel.
• Christoph (9/5): Aufenthalt war sehr angenehm gern wieder - Schöner Strand und Poolanlge
• Stefan (9/5): -
• Sabrina Giovanna (10/5): Highly recommended - I am very grateful for the service, attention, and quality of the hotel. The room was very comfortable, spacious, and clean. Many thanks to the ladies who cleaned my room each day. The buffet service at breakfast, lunch, and dinner was impeccable—delicious, plentiful, and with a great variety. Likewise, the people who work in the restaurant and kitchen were very kind, helpful, and friendly. I spoke with some of them and they felt very welcoming. The pool and bar staff also provided excellent service and were very friendly. Similarly, the reception staff were friendly and willing to answer my questions. And many thanks to the manager, Andreas, who was clearly very focused on his work, making sure to be present for each guest, speaking to each of us in our own languages, and even remembering our names. He was very friendly and helpful, working to ensure everyone had the best possible stay. A very good hotel; I highly recommend it, and I will certainly return, and I hope to bring members of my company as well.
• U4295AFmanonc (10/5): Expériences en avril 2026 - André the best Marcito the best
• Nomad01821866072 (10/5): Exceptional stay thanks to a wonderful team! - ​"Our experience at Rethymno Palace was nothing short of amazing. A huge thank you to the Hotel Manager, Andreas, whose leadership truly shows in every detail of the resort. He is incredibly professional, always present, and goes above and beyond to ensure every guest feels like royalty. It’s rare to find such personalized service in such a grand setting. Highly recommended!"
• nigelc462 (10/5): Just what we needed - Fantastic stay at an extremely friendly and professionally run hotel right on the beach. The rooms are spruce, bright and well maintained. We had a view right over the pool and palm trees. The food is varied and well presented and the staff are attentive and caring throughout. We were on an all exclusive deal and especially liked the fact that the many included cocktails etc (and coffees) at the two smart bars were made with care and served properly, so you do not feel like a second class citizen. Although there were no specific childrens activities the little ones in our party were made to feel welcome and there was a baby pool. So nice to be able to alternate with ease from included beds on the sand to beach bar with a view of the sea and mountains and the smart grounds and poolside. The kind of hotel you would return to. ,
• claireoZ9995GY (10/5): Truly superb experience - Truly superb experience. So many places to sit comfortably sun or shade with delicious drinks and food on tap. Staff friendly and funny. Nothing too much trouble. All dressed smartly and clearly take pride in their work. Beach bar overlooking the sea - utterly idyllic and chic. Food choice immense - all high quality. Would come back in heart beat. Manager greets us by name and always around checking everyone happy. Paradise! Thank you. Will be back
• Charlotte (9/5): -
• Maryna (10/5): Очень хорошее место для отдыха семьёй - Всё необходимое было на месте Не было розеток в туалете для зарядки зубной щетки
• Zoi (7/5): -
• Nawel (9/5): -
• guislaine (8/5): Un bon séjour dans cet hôtel confirme à la description, bon rapport qualité/prix! - L’ensemble de l’hôtel est propre et bien équipé. L’emplacement sur la plage. Marco et Joanna qui font le job au bar à l’heure de l’apéritif…cocktails délicieux et beaux sourires! Le personnel de chambre très aimable et la vue mer depuis notre chambre sympa! Le buffet est correct, sans plus… L’eau n’est pas incluse dans la demi pension aux repas. Offerte en chambre. L’emplacement un peu « loin » de tout…
• Hanspeter (9/5): -
• András (10/5): -
• Snizhana (8/5): - The hotel’s location was great, and the hotel itself was clean and well-maintained. The grounds were large and beautiful. We visited at the end of October, and there weren’t many people, so there were enough sunbeds for everyone, the place wasn’t crowded, and the staff managed everything perfectly. The hotel has its own beach with sun loungers. A bottle of water was provided with every meal. The bar served delicious cocktails. There’s also table tennis and free parking available. The snack bar was quite small and didn’t have much to eat — mostly sandwiches with sausage, fish, or vegetarian options, but the bread wasn’t very fresh. There were few fresh vegetables in the restaurant. The food itself was tasty, but too greasy for my liking. At breakfast, they fried eggs with a lot of oil. In the room, you could hear everything from the corridor.
• yotam568 (10/5): Excellent experience and amazing staff! Highly recommend! - A big thank you to Kalamaki Travel for recommending and booking our 3 day stay at this marvellous all inclusive seaside luxurious resort. All the staff were very professional and welcoming, ensuring a very memorable stay.
• Norbert (9/5): -
• Ionut (6/5): Hotel de 3*** etichetat ca fiind de 5***** - Amplasarea pe malul mării, camera spațioasă cu vedere laterală la mare. Cei doi băieți de la barul de la piscină - nota 10 cu felicitări! Dacă tot personalul hotelului ar fi ca ei ar fi totul perfect! Gălăgie cat cuprinde: cameristele trântesc ușile de la prima oră a dimineții; dacă ieși la ele să le atragi atenția se fac fie ca nu înțeleg, fie ca nu știu engleză (ceea ce e foarte probabil). Micul dejun deși destul de variat, cam fără gust. Ouăle și omleta pline de ulei (și, după culoare, 1000% nu a fost de măsline). Personalul de la recepție foarte arogant; îți răspund de parcă ar fi cel puțin managerii hotelului (sau cine știe, poate chiar sunt 🙂)!
• Fiona (10/5): - Fantastic hotel, amazing staff, fabulous food. Huge selection of drinks. Everything was perfect. There is nothing to not like at this hotel
• Bronius (8/5): - turėjome viešnagę su pusryčiais ir vakariene. Kadangi neturėjome "viskas įskaičiuota", stalo vandens mums nedavė. Vakarienės metu vandenį pardavė už 5 EUR.
• Susann (10/5): Rundum perfekt! -
• Gordon (8/5): Nice hotel but would not book again - Nice pool area, staff very friendly and helpful, rooms cleaned every day , with bottle water provided. Buffet breakfast was poor , hot food was cold , the only truly hot food was the omelette and eggs at the egg station , bar staff were all great especially Marco however no decent wine glasses . Also an acrid smell in the lifts that appeared to come from the basement area.
• rossiec22 (10/5): Great hotel for a quiet holiday - Great hotel if you want a quiet holiday away from the crowds . We found it friendly and good service . Dharma and Costello in the restaurant need a shout out as they were fantastic. The hotel staff were helpful and a great location in Crete for a relaxing quiet holiday
• Arsen (9/5): - Все Пляж
• 708giovannib (10/5): Canale Massage - During my stay, I booked a massage at the hotel's spa, and thanks to Hasmik's information, he recommended Margarita's candle massage! It was super relaxing and enjoyable, highly recommended.
• heechee164 (10/5): Perfect stay - Hotel is comfortable, food excelent, service extraordiary. I also recommend Wellness parlor that offers variety of masages.
• Tamar Lomidze (9/5): - location. cleanlines.pools. breakfast. staf I would give it a 10. -1 point because of the young blonde at the reception, who for some reason was irritated and cynically answered questions.
• Arthur (8/5): - Great location, great faciaities staff was friendly and helpful. Location was ideal with the hotel having both beach and pool, beach is pebble so some may not like that. Highly recommend this place. Only warning is price does not include 15 E per day tax which would be nice if this was included in payment instead of asked for at the end of the stay/
• V5739CIsylviet (10/5): Excellent hotel and service - We had a wonderful stay here in late August for a week. The hotel itself was excellent, and the location right by the beach couldn’t be better. What also stood out was the staff. Everyone we met around the hotel was so friendly, professional, and welcoming. The reception team in particular were exceptionally helpful and lovely, making us feel really looked after from the moment we arrived. We thoroughly enjoyed our time here and would definitely come back again. Highly recommended!
• karolinasC6140OJ (10/5): Strongly recommend - i visited this spa and i’m very satisfied the massage therapists irini and margarita did an amazing job the massage was professional and very relaxing additionally the receptionists nena and hasmik were extremely kind and helpful the whole visit was a wonderful experience i highly recommend it
• 124marilenas (10/5): Perfect hotel and nice food - The hotel was really nice, big place with 3 pools ,full of flowers. Friendly staff everywhere,reception, bar and restaurant.Also the cocktails were really good and colorful. We have had lots of drinks to choose from. Moreover the food in the restaurant was excellent, all the ice creams there were handmade totally different taste from the ice creams they sell outside,good quality. We reccomend
• Szilvia (10/5): Excellent hotel and service - The location was perfect, right by the beach. The hotel was clean and comfortable, and the staff were exceptionally lovely — everyone was so friendly, professional, and welcoming. The reception team were especially helpful and made our stay feel really special. We also loved the pool and the surroundings. Great selection of food for breakfast and amazing cocktails in the bar. I highly recommend this hotel! I really can’t think of anything that we didn’t like.
• ANTHONY (7/5): - The food is average
• psU8393SQ (10/5): SPA Experience - Many thanks team from Olita Melody Spa - great job Margarita :-) - see you next time Hasmit and Nerma - looking forward to the massages
• av0cata (10/5): Excelent hotel - The hotel have very good services and it is situated in a quaite area. The food and the personal of the hotel very good . It was one of the most beautiful vacations I have been. Thank you very much and he hope to return to you next year!
• Justine (8/5): -
• Fearless32664016324 (10/5): OPINION - Marco, Joanna, Serafeim are the nicest people I’ve met there. It was a pleasure to sit with them. Love the whole hotel and every employee.
• María (7/5): Hotel aceptable - Hotel bien ubicado con bonitas instalaciones, piscina con animacion No me parece un hotel 5*, es un todo incluido masificado. La piscina abre a las 10 y desde las 8 hay tumbonas reservadas con toallas aunque hay carteles que dice que se quitaran las toallas después de una hora y es mentira, nadie quita nada. El horario de la cena es hasta las 9, todo el mundo va entre as 8/830, con lo cual se hacen colas para servirte en el buffet. Antes de las 9 ya están recogiendo las bandejas, lo mismo en el desayuno. No vale lo que cuesta.
• Isabelle (10/5): Excellent séjour dans un bel établissement où le personnel est extrêmement gentil - La gentillesse du personnel.Bonne ambiance ,bel établissement et très bons buffets Le café au restaurant et les jus de fruits
• N5465FWmaciekk (10/5): Outstanding Bartenders - I had an amazing experience thanks to the bartenders Venizelos and Panagiotis. They are truly exceptional – always friendly, professional, and full of positive energy. Every drink they prepared was made with care and great skill, and they always managed to create a warm and welcoming atmosphere at the bar. Their hospitality made our stay even more enjoyable, and they really went above and beyond to make guests feel special. Without a doubt, Venizelos and Panagiotis are a huge credit to the hotel.
• J5834VXanna_ (10/5): Candle massage...pure relaxation - Lolita Melody Spa provides an excellent service. Especially the young therapist, a girl named Rinio is very nice and has "golden" hands. Hasmik at the entrance prodided beautiful smile, took medical history and explained everything necessary. I would definitely come back.
• Αλέξανδρος (9/5): -
• Evangelia (8/5): We had a lovely time vacationing at Rethymno Palace. The staff were super attentive and the facilities were great. - Loved the service and amazing pool! The buffet breakfast and dinner were also incredible.
• janjH7536EG (10/5): Wonderful! - Everything was perfect: both the complimentary massage offered on arrival to the very relaxing back and shoulder massage I enjoyed the following day. All the staff were very welcoming and the spa area is exceptionally relaxing. Margarita provided just the right amount of pressure to leave me feeling totally relaxed. All in all a very pleasant experience. Thank you!
• Jorge Medeiros (8/5): Hotel bom, mas tem algumas falhas. - Da piscina. As instalações e quarto bons(3 camas muitos boas ) Park estacionamento muito bom. Hotel bom. Éramos 4 ( 3 camas boas e sofá cama muito duro) quarto familiar Empregados Muito brutos. Enorme dificuldade de perceber o regime de meia pensão durante o jantar...éramos unico neste regime. Chek inn e out bom. Praia junto ao hotel com dificuldade acesso, muita pedra que dificulta acesso.
• lucascT3064US (10/5): Massages at Rethymno Palace, by Lolita Melody Spa - Great experience. Pinio, Evagelia and Margarita are very kind, professionnal and sweet. There are many choices of quality services, at reasonnable prices. We reccomend this experience if you are coming to vacation at Rethymno Palace, it’s a must.
• k_rolyk892 (10/5): One of the best hotels - I had a fantastic stay at this hotel and would highly recommend it to anyone visiting the area. The rooms were spotless and comfortable, and the overall atmosphere of the hotel was warm and welcoming. Every staff member I interacted with was professional and kind. I especially enjoyed spending time at the hotel bar in the evenings. All of the bartenders were great – friendly, skilled, and attentive – but there was one in particular, I believe his name was Harry. He went above and beyond to make sure everyone felt at home and was incredibly helpful and kind throughout my stay. His genuine approach and great conversation really added a personal touch to the experience. Overall, this hotel exceeded my expectations in every way. I’ll definitely be coming back!
• 981mathisr (10/5): Amazing massages - The 15 minutes of free massage really are relaxing !! Hasmik is really nice and welcoming, and Evangelina truely does a perfect massage !!
• Georgiana Ana (8/5): -
• vladc195 (10/5): Amazing spa experience at Lolita Melody Spa! - I had a wonderful experience at Lolita Melody Spa at Rethymno Palace. From the moment I arrived, the staff was kind and welcoming. A special thank you to Evagelia and Hasmik at the reception for their warm smiles and helpful attitude. I chose the Cretan Massage and it was incredibly relaxing. Margarita, my therapist, was absolutely amazing – professional, attentive, and made me feel completely at ease throughout the session. I left feeling refreshed and stress-free. Highly recommended for anyone looking for a relaxing and professional spa treatment while in Crete. I will definitely return!
• GARCIN (8/5): Reposant mais pas exceptionnel - Repas, piscine Mauvaise odeur , loin de rethymnon
• Richard (7/5): Good -
• ekaterynas2023 (6/5): No 5 stars for this hotel - We are currently at the hotel. Instead of the promised sea view, we got a side view, mainly of the pool and unkempt overgrown vegetation that weaves around the building. A nice bonus in 5 stars: torn bathrobes, gray towels, beach towels can be obtained at a certain time for a deposit, and their replacement is only possible by prior arrangement at a certain time, the children's room does not work, there is no children's animation at all! A playground in the scorching sun with a bunch of mosquitoes... But the cleaning of the room deserves special attention, since this is not cleaning, but stretching a rag on the floor. A safe for 3 euros per day, sun loungers must be taken in the morning, because there will be no more places, because there are simply not enough of them for the number of rooms that the hotel has, as well as towels. A separate pleasure is the beach: pebbles are mixed with particles of sand and garbage, it is also not cleaned. As for the food: if your child eats pasta and fries, then it's not all bad, because the rest is amateurish... nice serving and running waiters, but useless. The staff is in the same style... only a few waiters are friendly, 1 girl at the reception and bartenders from the beach bar (the only place I have no questions about). The other staff is not friendly, sometimes even rude! The pineapples are rotten, the fruits are either green or limp. The wifi almost doesn't work outside the room and reception. The pools are dirty! They almost don't clean them. It's very hot in the room, the air conditioning doesn't work without a card that you can't leave in the room for electricity. Therefore, the good sun, the weather do at least have some positives in these "5 stars" type.
• twesttravel (10/5): Perfect Lolita Spa - Perfect massage and support at Lolita Melody Spa. The personal were so kind ,helpfull and have good reactivity. They all speak french. This was a great bonus.
• Marta_em (4/5): Disappointing - very good lunches Too expensive in comparison to the standard and other hotels on Crete
• Richard (6/5): Pleasant hotel but lacking in many areas - Spacious hotel with great pool and sea access. Rooms were large . The sunbed area was small and often no available sunbeds. Room towels were old often threadbare. The colour supposedly white were grey and not very pleasant. €5 deposit on the beach towels which could only be chin the afternoon . Old fashioned system for checking in took far too long. Food at breakfast was just about acceptable but long queue for eggs and pancakes . Another cooked food station is required. People don't want to be spending so long waiting.
• 480filiph (10/5): Marco, bartender - Ive met marco, he is a bartender, but ive had some of the best conversations and moments which I will remember forever, he is such a great guy
• Elaine (3/5): Poor -
• alinacG2004WA (8/5): Wonderful Stay at Rethymno Palace – Recommended - We had a wonderful experience during our stay at Rethymno Palace in Crete. A special thank you to Ioanna at the front desk, who truly made our visit exceptional. She was extremely knowledgeable, attentive, and made us feel genuinely welcome. The staff in general were friendly and professional. Costi from the restaurant was also very kind and attentive, ensuring we had a pleasant dining experience. The hotel is very clean, with direct access to the sea and a large, well-maintained pool. Our room was cleaned daily, and we appreciated the consistent housekeeping service. Additional conveniences like free parking, easy access to the bus stop, and complimentary sun loungers at both the beach and the pool added great value to our stay. The food was good, though there is some room for improvement in terms of variety and quality, especially for a 5-star property. Similarly, the cocktails and mixed drinks did not quite meet our expectations. We also recommend renting a car if you plan to visit Crete, as most of the island’s famous sandy beaches are located 1 to 3 hours away from Rethymno. Additionally, the beautiful Rethymno Old Town is about 15 minutes by car from the hotel, and well worth a visit. Despite a few minor points, we were very pleased overall. The staff were kind, professional, and always willing to help, which contributed significantly to the positive atmosphere.
• FarAway32262405461 (8/5): Очень плохо 👎 - Very poor quality of alcohol at the beach bar, stinking! They add it to all drinks, it's impossible to drink. It's like low quality moonshine.
• Yasemin (7/5): It's not 5-star quality but you mostly get what you paid for - our room was overlooking the pool and the beach and the view was really nice, and despite being above the restaurant we didn't hear much outside noice from the windows. it is really close to rethymno, the taxi usually cost 15-18€ to town. we asked the reception to call us a taxi. there is also a bus that goes to and from the town but there were a lot of people on the stops and we never used it so I can't comment on it. the beach is rocky indeed, so bring shoes for the water. you can also find some on the small shop inside the hotel, they had some for reasonable prices (8-15€). the breakfast is the only good buffet option I think, the pancakes were really nice and it's generally harder to mess up breakfast food. there are some sunbeds being monopolized by some guests leaving their towels on but we were still able to find sunbeds. most of the staff was friendly. overall we found the facilities to be clean, with some possible improvements to be made here and there, and we did enjoy our stay. despite us mostly having an enjoyable stay we did find some room for improvement. the biggest problem we encountered was that you can hear everything in the corridor; people walking, people talking, doors opening and closing. it didn't help that the guests didn't try to keep quiet while walking in the corridor either. we found the food to be really oily (especially at dinner). there was a dessert that was spoiled (though that happened only once), some of the foods at dinner also were really salty. I would advise booking breakfast only instead of half board if you don't usually have lunch and going to town for dinner. the ping pong table's rackets are all peeling off and the balls don't bounce. there is a 5€ deposit to get a beach towel, which would be fine maybe in a different hotel but for a supposedly 5 star all inclusive hotel I find it a bit odd. there is also a 3€ daily charge if you want to use the safe, which I've never heard of before in my life. the sunbeds could be comfier. also if you haven't booked all-inclusive; avoid getting cocktails at the beach bar, they don't really put any alcohol in there, but they do taste nice.
• Koen (5/5): Not a 5* quality hotel - The room was very nice Out dated, rocky beach, salt water pool, the breakfast
• Natalie (9/5): Superb - The hotel and pool area was beautiful. View from the restaurant was really pretty. Room was clean, pool bar and drinks were really good. Restaurant staff were not so friendly.
• Ihor (10/5): Exceptional -

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