TRUNK(HOTEL)CAT STREET

Name: TRUNK(HOTEL)CAT STREET
Address: 5-31 Jingumae, Shibuya-Ku, Tokyo, jp

Location: 5-31 Jingumae, Shibuya-Ku, Tokyo, jp

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Modern and Convenient Accommodation
Trunk (Hotel) is ideally situated just an 11-minute walk from JR Shibuya Station, offering free WiFi throughout the property. The hotel features a bar, 2 dining options, and a designated smoking area, catering to various guest preferences.

Exceptional Services and Facilities
With a 24-hour front desk providing concierge service and complimentary luggage storage, guests can enjoy a hassle-free stay. The shared garden, terrace, and gift shop on-site offer opportunities for relaxation and souvenir shopping.

Comfortable and Well-Equipped Rooms
Each carpeted room at Trunk (Hotel) is equipped with air conditioning, soundproofing, and a flat-screen TV with satellite channels. Guests can indulge in amenities such as a minibar, free toiletries, and bathrobes, with some units featuring private terraces or balconies for added luxury.

Book your stay at Trunk (Hotel) now to experience a blend of modern comforts and exceptional hospitality.

Important Information

Please contact the property at least 3 days in advance if you would like to plan a social gathering in the Dining Suite or Suite with Terrace.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. An accommodation tax per person, per night is not included in the price and must be paid at the property. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Massage services
Packed lunches
Chapel/shrine
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Grocery deliveries
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Free wired internet
Snack bar/deli
Beach yoga on site
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Japanese garden
Bicycle-friendly property
Guest education on local ecosystems and culture
Vegetarian menu options available

Rooms Available

Standard Double Room (20 sqm) Non Smoking

1 Double Bed
215 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a toilet with electronic bidet, and slippers
Practical - Safe, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Lever door handles
Balcony Junior Suite (45 sqm) Non Smoking

2 Twin Bunk Beds and 2 Double Bunk Beds
484-sq-foot individually decorated room with a balcony

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a toilet with electronic bidet, and slippers
Practical - Desk, safe, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Thin carpet in room
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 6 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Low-height bed
- Lever door handles
- Wheelchair-width doorways
Terrace Suite (140 sqm) Non Smoking

1 King Bed
1507-sq-foot individually decorated room with a deck/patio

Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a toilet with electronic bidet, and slippers
Practical - Desk, safe, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Deck or patio
- Lever door handles
Standard Room, 1 Queen Bed, Balcony (23 sqm) Non Smoking

1 Queen Bed
248-sq-foot individually decorated room with a balcony

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a toilet with electronic bidet, and slippers
Practical - Desk, safe, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Lever door handles
Standard + Loft (30 sqm) Non Smoking

2 Twin Beds
323 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, a toilet with electronic bidet, and slippers
Practical - Desk, single sofa bed, and safe; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Need to Know - No rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Toilet with electronic bidet
- Lever door handles
Standard Double Room with Balcony

This single room features a balcony, flat-screen TV and air conditioning. Guests can enjoy garden views from this room type.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Junior Suite with Balcony

This suite features a balcony, sofa and mini-bar. An outdoor dining area, outdoor furniture and garden views are available in this room type. 4 single beds are provided.

Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Living Suite

This suite has soundproofing, electric kettle and mini-bar. For guests’ comfort, a sofa and coffee machine are available. 1 king bed is provided.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Dining Suite

This suite features kitchenware, a microwave and dining area. A bath, sofa and Blu-ray player are provided for guests’ comfort. 1 King bed is provided. Please contact the property at least 10 days in advance if you would like to plan a social gathering.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Hypoallergenic
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Double Room

This single room has a bathrobe, soundproofing and mini-bar. A flat-screen TV with satellite channels and free toiletries are provided.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Coffee machine
- Linen
- Toilet paper
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Key card access
Suite with Terrace

This suite has a balcony, mini-bar and soundproofing. An outdoor dining area, outdoor furniture and city views are featured in this room type. 1 king bed is provided. Please contact the property at least 10 days in advance if you would like to plan a social gathering.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Toilet
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Barbecue
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Deluxe Double Room with Balcony

This double room has air conditioning, soundproof walls, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Heating
- Slippers
- Electric kettle
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Standard Twin Room

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. This twin room features air conditioning, soundproof walls, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation

Guest Reviews

Eric (10/5): -
Victoria (10/5): -
Pablo Jose (9/5): -
Olivia (10/5): Merveilleux - Lieu fantastique Rien
Carlo (7/5): -
Alex (9/5): -
Alexandra (10/5): -
Sharathchandra Reddy (10/5): -
Jaymee (10/5): -
Carly (10/5): -
Diego (6/5): -
Peter (10/5): -
Steph (9/5): -
LUIGI (7/5): -
Shadi (10/5): -
Judy (10/5): A beautiful hotel with amazing service. - This is a beautiful hotel that is staffed by very professional, pleasant and helpful staff. Everything we asked for was arranged easily and with a helpful attitude. The rooms are comfortable and beautifully appointed. Even the standard room, which is not big, is very well stocked and organized. The lounge/bar/ lobby area is a great place to hang out, with comfortable seating and plenty of space. Really, everything was perfect. Maybe I would like it better if it was a bit closer to the metro stop, but that is not something that can be changed.
Vitriani (10/5): -
jasmina (10/5): Super welcoming and relaxing - The staff The design Incredible staff Walk to town in city but quiet enough at night
Jasjiv (7/5): Great location; chaotic hotel - Breakfast was surprisingly awful; tried avocado toast & eggs benny; cluttered plate w/ god-awful sausage, which took an inordinately long time. No regular granola; only yogurt, which we had to pay for. Better a simple buffet.... The hotel is at the intersection of hipsterville & a railway platform. The owner has figured out how to sweat every asset of the hotel (entrance leads to two pvt-function halls) & a Wework-like lobby; all of this is great for his biz, but not so nice for hotel residents, where just navigating the lobby can give you a headache. Poorly designed rooms: no closet space nor place for bags; a bed pushed up against a wall and a needlessly long desk, which itself has to be navigated by stepping over an extended bed platform?!
Dana (9/5): - Das Hotel liegt super schön und alle sind wirklich total nett und freundlich! Das Zimmer an sich war sehr schön und auch gut ausgestattet, das Bett war allerdings leider etwas klein.
Alexandre (9/5): Amazing ! - An amazing location in shibuya with a top notch service. Breakfast in a garden One of the best hotel we did in Tokyo ! Nothing
Leon (10/5): - The staff we all amazing and extremely friendly and helpful
Erin (4/5): - The location was great It was way too expensive for what it was . We booked it to treat ourselves but it was the worst room we stayed in on the trip
Gunpong (10/5): Great. - Location. Atmosphere. Staffs Nothing
Aki (10/5): -
Rob (10/5): Felt like coming home to old friends everyone - Design and from of house team. Location also amazing. Rina”s customer service, warm and professionalism was exceptional. That I had to leave.
Dominik (9/5): -
Vaughan (10/5): The Trunk is my new Hotel Benchmark 11/10 - The Trunk experience has spoilt any future hotel stay forever. We received a very unexpected upgrade to the most amazing room with every facility imaginable. It has set a new benchmark. Nothing
Sarah (10/5): A beautiful retreat from the city scape. - A great location! Beautiful surroundings even though in a city area. The staff were very friendly and helpful. We wished we could have stayed longer.
Jennifer (7/5): Short and sweet - Liked the location, facilities and cleanliness of the room. Not worth 900$ a night - there are other hotels that could provide more for that price!
Rajan (10/5): - great location, staff and breakfast was great all around
Astrid (9/5): -
AGATA (10/5): -
Hugo (10/5): -
michael (10/5): Great property - Fantastic location and facilities Nothing
Andrea (3/5): FOR YOUNGSTER - The location and funkiness of the hotel. Staff was also very kind. Unfortunately, the room and bathroom were significantly smaller than advertised in the Booking.com photos. The pictures are misleading compared to the reality upon arrival. We left after 3 hours.
tessa (10/5): A very cool hotel with fabulous staff and we hope to return - Everything Nothing
Katha (9/5): - Amazing location and friendly staff Lobby can get very busy with people who aren’t hotel guests
JP (10/5): - Trendy, buzzy, stylish, comfortable and in an amazing location
Margaret (10/5): - ambient is classy and chick location were superb staff were the best
Rahul (10/5): It was memorable. - The location - the vibe - the staff and the restaurant attached to to. Nothing.
CHUAN-PEI (9/5): - 員工專業親切裝潢看得出用心，設計細節滿滿房內WiFi 連線極差，影片傳不出去、時常斷線。
Abdulaziz (10/5): An unforgettable stay with warm hospitality, a perfect location, and a room that felt both epic and effortlessly home-li - One of the best stays I’ve had in Tokyo. The location is perfect — quiet, stylish, and surrounded by a beautiful neighborhood that feels both local and modern. The team’s hospitality was outstanding; everyone was incredibly welcoming and genuinely helpful, especially with planning parts of my trip inside Japan. My room was amazing. The design, atmosphere, and little details created this chilled, home-like vibe that made it easy to relax after long days. Even though I stayed only one night, it left a strong impression, and I’m already planning to come back for a longer stay. Highly recommended
Christine (7/5): Great location/ comfortable/ clean/ vibey - Location No bathtub or gym
Sophie (10/5): can't wait to get back! - The only hotel to stay in Tokyo! Everything is just right! If anything is the costs of the rooms and drinks
Lamia (8/5): Hip locale in central location - We did not get our complimentary drink at the bar as it was full
kelly (10/5): -
Natasha (10/5): Amazing- best hotel in Tokyo - Fantastic location. The staff were amazing and went above and beyond. It was my birthday trip and they made me feel very special for it. Beds were super comfy. The turn-down service included fresh flowers and sleep oil. We stayed for two nights (wish we had booked earlier so more of our trip could be there).
Maria (8/5): -
Bruno (9/5): Nice boutique hotel with great staff and conveniently located near shibuya station. -
Yariv (10/5): -
Karen (9/5): Beautiful property, elegant suite that needs airing, delightful staff, overall ok but probably not worth $2k/night. - Location, bar and restaurant facilities onsite, amazing friendly staff The room smelt a little musty, could do with airing but no way to open any windows. Also the bed was tiny compared to the living space - more like a queen size mattress. Also 9 weddings on each of the Saturday and Sunday we were there meant a constantly packed lobby/bar area for the entire day/evening
dominique (9/5): Great place - Elegant, refined design with a strong sense of style and atmosphere Cosy, impeccably clean room Exceptionally comfortable bed – hard to leave in the morning! Professional, friendly, and attentive staff Delicious dinner at Trunk Kitchen Excellent fruit, yogurt and granola breakfast option – light and well-balanced Breakfast plates are too heavy and overloaded — the salmon option also included bacon, sausages, lard, and vegetables, making it an odd and excessive mix Several weddings were held during my stay, making the hotel noisy and crowded - The bar was practically inaccessible - The usual calm and intimate atmosphere was missing
Łukasz (10/5): Wyjątkowy Hotel! Piękne wnętrza! Wspaniała atmosfera. Fajnie położony! Pyszne drinki na barze! Polecam! - Design
Zuok (10/5): - 직원들이 매우 친절함, 위치가 좋음, 발코니가 있음 작은 사이즈의 호텔, 욕조가 없음
Alessandra (10/5): First time in Tokyo and I would come back to the same hotel again - Th staff was super friendly and helpful. The smell, ambience and breakfast was amazing! We also loved the attention to details in the room: the relax scent oil, flowers, pijamas and mini bar selection. Nothing
Sam (10/5): Everything and more - Everything! The sweetest and most wonderful staff. Perfect room! Delicious food and drinks! Perfect location. Would definitely recommend to anyone and will definitely come back asap! Nothing not to like.
Mark (7/5): -
grahaem (9/5): Cool hotel, good location, but pricey - Stylish, well located, great staff Expensive, strange bed pretending to be a futon and tricky to get into. Functions occupied the lounge. Laundry very expensive
Corinne (10/5): Perfect in everyway. Great vibe. - Great vibe. Exceptional staff that is attentive to details. Very friendly hotel. All good.
Duygu (10/5): -
Cheng-Tao (10/5): -
Jonathan (9/5): -
Jessica (10/5): -
David (8/5): - Great location and great vibe in the bar and lobby. Loved the little outdoor restaurant for dinner Rooms are small and a bit dated
Voorhees (10/5): -
Karyn (8/5): Very good -
Isabel (9/5): bussing boutique hotel in great area - The hotel is in an excellent location and is a buzzing, vibrant property. There is plenty of great shopping and restaurants in the are, and its a western traveler-friendly neighborhood; but at the same time, the property still had many Japanese guests and didn't feel "touristy." The rooms are well equipped and we enjoyed having a balcony with ours. The hotel offers luggage shipping which is convenient, and also helped with restaurant recommendations/bookings ahead of our arrival. There aren't many amenities at this property (for the price). There is no pool, onsen/spa, or even rooftop area. The restaurant breakfast was tasty, but limited compared to other properties we stayed in throughout Japan.
Lupita (10/5): - Excelente servicio
Tanya (10/5): I need to come back asap - Fantastic service, beautiful hotel and great location, will visit again!
Simon (9/5): Superb -
Danny (10/5): Exceptional -
Tanja (10/5): Lovely to find such a hotel - The staff were well organised and international..And our room so large and cosy..a hard task for hotels these days. The balcony was a bonus and even though the location was close to all the Shibuya hustle and bustle..our room and open air balcony with treed outlook very quiet..yet another hard thing for hotels to achieve..beds..music..room accoutrements very high standard as was the breakfast. We were very sad to leave Can't fault the Trunk experience..
Mirza (10/5): Superb! Cannot wait to go back!!! - We loved the staff! They were incredibly helpful, vibrant, open and such a joy to interact with! The atmosphere and decor was so stylish and the rooms were impeccably clean and comfortable! The service offering was fantastic! We were offered barista coffees upon arrival and the staff were so attentive! The proximity to Shibuya and Omotesando was a big plus! Yet, the hotel offered serenity too. The loft room seemingly had an after-thought table shelf added for the kettle and coffee corner. It would’ve been nicer without it to give guest access to the window and a place to sit. It was cumbersome to manoeuvre around with less than a foot wide to get to the kettle. Just a thought, as really, it’s not needed.
Allison (10/5): - Loved it! Staff was so nice and accommodating. Would definitely stay again and recommend to friends.
Denise (8/5): Awesome location, bustling hotel. - Great location, cool vibe. Small rooms, but overall wasn’t bad.
Andrew (9/5): Superb - Stylish and vibrant hotel in a quiet pocket in Harajuku, Shibuya.,
Yuval (9/5): Great location. Very crowded - Great location and fantastic service. The place is beautiful. The main issue we had is they do events daily for non hotel guests, and the lobby is always packed with outside people, so you can't enjoy the bar or lobby area peacefully.
Alistair (9/5): Superb -
Campbell (10/5): Exceptional -
Bruce (9/5): Superb - Spacious, clean, comfortable, good location It is expensive
Lea (9/5): Superb - Location is top-notch, right in the trendy neighborhood of Harajuku. The room was spacious and very bright, with a large balcony. I’d just note that, given the hotel's price positioning, the room could use a bit of paint maintenance. A warm welcome and very attentive staff.
Roy (10/5): Exceptional - Very tasteful interior, super friendly staff and very helpful (with bookings and recommendations) - highly recommended
Ping-yu (10/5): One of the Best stay in Tokyo! - The whole concept and design of this place!
Chigusa (5/5): Passable -
Kristin (10/5): - Great location, cool vibe. Great rooftop bar.
Israel (7/5): Good - Very cool location and lobby. “queen” bed was more like full size. tiny and the firmest mattress we had our whole trip. aka uncomfortable.
maria jose (10/5): - good mix Japanese and contemporary
Irvin (10/5): - The service was impeccable at this hotel. Every detail was perfect. 10/10 would and will stay again.
Helen (9/5): Superb - Really lovely design throughout the hotel and the location is perfect! The staff were super helpful and friendly. Breakfast was brilliant - a real treat. The room we were in was right next to an automatic door, a little noisy which was a shame but not enough to be a major issues.
キャロリン (8/5): beautiful hotel, nice stay, a little too expensive - the staff, the minibar, the restaurant no onsen nor gym in the property, no spa nor massage room
Stefania (8/5): Excellent location & design - Location & design A little overpriced & lobby packed with people
Zhenzhen (9/5): Superb -
Josephine (8/5): Overall it was a terrific experience and I look forward to returning. - The staff were excellent, the balcony, the restaurants, personalised and thoughtful touches The bed and room would have been tight for 2 people, especially without a work space.
Yun (10/5): Exceptional -
JeeYeun (6/5): - 예약한방은 너무 작아서 둘이잘수없는 사이즈ㅣ 추가요금내고 방 업그레이드했어요 위치는 좋지만 방크기나 가격으로는 추천하지않을거같아요
Madeline (10/5): Exceptional - Everything was great- the design, location, comfort, and definitely the service. Every staff member we interacted with from the restaurants to the bartenders to the concierge was so helpful and fun! Nothing, we will definitely stay here again
Jemima (8/5): Buzzy, design-forward hotel in fantastic location - Loved the design and location and buzzy atmosphere - in the heart of Shibuya / Cat Street. Great shopping and restaurants within walking distance. Thoughtful room details included pajamas, turn down service, fresh flowers changed daily, and sleep spray No explanation of amenities and restaurants provided upon check in
Joseph (10/5): Exceptional -
Seojoo (5/5): Passable -