The Hamptons Apartments - Port Melbourne

Location: 45 Nott Street, Melbourne, au

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Non-smoking throughout
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Face masks for guests available
• Key card access
• Television in common areas
• Free wired internet
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Garage

Rooms Available

• Two-Bedroom Superior Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features tiled floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, as well as a dining area. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• 2-Bedroom Deluxe Apartment

  This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  The spacious apartment has 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• 2-Bedroom Premier Apartment

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Judith (8/5): - Location good & appartment comfortable All good
• Ally (6/5): Good - Close Door was hard to open
• Milate (9/5): -
• Cheryl (9/5): - Nice spacious apartment. Comfortable bed. No view from windows.
• Wendy (1/5): -
• Gary (7/5): - Bed and location Thanks
• Ramona (9/5): Lovely stay - Great Location. Access to Tram so very easy to get around. Lots of coffee shops and restaurants close by. Beautiful view.
• Brian (8/5): Convenient and comfortable - Close to where I needed to be It was a bit sterile
• Stuart (10/5): Perfect for what was required for a visit to Melbourne - Great location ,had everything thing needed for a 2 night stay , being self contained with laundry facilities was great Nothing
• Sarah (9/5): Our most favourite place to stay in Melb’s CBD - perfect for a young family! - We love the location, the views and the apartment itself. Just perfect for our family stay in the city. N/A
• Heathcote (8/5): ALL IN ALL, A GOOD STAY, GREAT LOCATION IF YOU DON'T WANT TO STAY IN THE CITY - GREAT LOCATION, NICE APARTMENT WITH 2 BEDS FOR COUPLES, NO OPTION FOR TWIN SHARE IN EITHER ROOM, & FRIENDLY STAFF BUT NOT ONSITE. ENTRY VIA DOOR CODE BUT BETTER WITH GOKI APP. 2 DISHWASHER TABLETS FOR A 7 NIGHT STAY, SAME WITH SOAPS, 1 EXTRA ROLL OF TP. NO FLY SCREEEEENS ON WINDOWS & AIR COND ONLY IN LOUNGE/KITCHEN/DINNING AREA
• Sally (8/5): Very Good - Great location and well supplied with appliances When we arrived our door code didn't work on outside door, a bit stressful, had to wait for someone to come out of door, our code worked on room door thankfully. Was sorted after two phone calls.
• Jiayuan (4/5): -
• Caroline (10/5): Highly recommend !! - It’s close to shops, resturaunts, tram and beach Our apartment had no windows views
• Tina (9/5): Loved it - Clean great location .
• Jonathan (2/5): Very disappointing. Apartment did not reflect web site advertising. - Roof sitting area. 1. All windows in apartment looked out to concrete walls one metre away. No natural light. Not what was advertised. 2. Because of above, useless mobile reception in unit. 3. Last minute security unexpected deposit required even though full payment made.
• Barb (10/5): Loved it - Location
• Jason (7/5): - Great location Coded door to the room wouldn’t work and was not repaired during our stay. This meant only one of us could open the door with the app. Disappointing.
• Janet (8/5): - Location & functionality. Washing machine & dryer. I nevr saw a staff member but they were responsive on the phone. Quite sterile. The sort of place that has strictly rationed cutlery, crockery, dishwasher & laundry powder.
• Kristy (10/5): -
• Clare (4/5): - The location was excellent for what we needed The mould on the ceiling of one of the bedrooms looked as though it had been there for a very long time. We were assured it would be attended to for future guests and that the rest of the property was cleaned properly.
• Hannah (9/5): Convenient, great location - Great location, easy access
• Trinity Group (8/5): - The apartments are great, comfortable and recommend. Unfortunately we had people breach the no party policy however this is being investigated and staff are doing their best to work with us regarding it. The neighbours who breached the no party policy the appointments and location however are fantastic
• Rebecca (10/5): - Location Location Location & absolutely spotless Bed disturbance when the other person moves
• lorna (8/5): - Location next to the beach Lovely staff via online Booking.com site Very friendly Answered my questions Very small lounge area
• Muriel (10/5): Fantastic location and very well equiped & clean - The convenience and privacy was great There was no bag drop or staff on site which was a bit different. No place to hold bags prior to flight.
• Nancy (8/5): Bon séjour - La proximité de la plage et de tous les magasins La vue sur un mur
• Margaux (9/5): -
• Catherine (9/5): -
• Stefan (10/5): Great stay, highly recommend! - I had a fantastic stay at this apartment and would highly recommend it. The location was absolutely perfect, just a stone’s throw from the beach and within easy walking distance of shops, bars, and restaurants. It made everything so convenient and really added to the overall experience. Check-in was smooth and hassle-free, and I especially loved the coded entry system for both the building and the apartment. Not having to worry about keys or coordinating who had them made everything so much easier. The apartment itself was clean, spacious, and exactly as described. It had everything I needed for a comfortable stay. A real highlight was the rooftop area, which has amazing views of the Melbourne skyline. It was the perfect spot for sunset drinks and a great way to unwind in the evenings. I wouldn’t hesitate to stay here again! N/A
• katie (8/5): Good if you don’t plan to spend much time in your apartment and be out enjoying Port Melbourne - Location and easy access even though we were hesitant with it being unstaffed Our room had zero view as it faced the building next door and had a wrap on the window of the bedroom
• Helen (7/5): Good but check-in process needs clarification - Location, kitchen and laundry facilities Complicated checkin process. Other guests said the same. Comms could be clearer and simpler.
• Kate (10/5): -
• sascha (4/5): missmanagement, diese nicht realen rezeptionen sind immer eine katastrophe. viel blabla, - rooftop war verdreckt und die pflanze am austrocknen. viel zu wenig müllcontainer im keller - müllbeutel stapelten sich daneben. ein paradies für ratten. eine nacht durchgehend maschinengeräusche + telefonr-/emailrezeption hat alles bestritten, zimmer mit ausblick gegen eine betonwand vom nachbarhaus in 1 m entfernung,
• Kate (9/5): - Great location close to shops restaurants and the beach Also good for public transport Clean modern apartment Review about the pool confused us as there is no pool
• martin (4/5): Disappointing not value for money not premium accomodation - bright apartment, good size balcony cleaning was substandard as was the property maintenance and ongoing problem with daily emails to Elms Corporate no one ever on the reception desk to discuss the problems. Faults included- leaking main bathroom sink, unable to open main bedroom window and neither could the maintenance team. Leaking fridge ( denied by the management) dirty fixtures and fittings/ windows, photos taken and sent to the management, filthy balcony including furniture. Roof top bbq / furniture filthy. Constant emails to management who stated the cleaners had been but their efforts were substandard and we could see smear marks on the windows and at no point did anyone ring us or meet us there to discuss. We moved out for 1 night at our own expense. We were refunded only 10% this was supposed to be premier apartment and it wasn't.
• Poppy (9/5): -
• Angus (9/5): -
• Caroline (8/5): Great price, perfect location and detailed communication for ease of stay - Great location! Perfect for what was needed. Space was clean and tidy, beds were comfy. Communication was great, super easy and thorough checkin. The hall leading to the apartment smelt mouldy, so made the apartment smell a little (probably not the apartment owners fault). And the windows were all covered by frosting, which we weren't expecting (should've looked at the photos more closely next time). Overall positive times.
• Ian (10/5): Awesome, would stay there again when next in Melbourne - Location Ease of accessing the room Only 2 dishwasher tablets 2 rubbish bags 2 washing up packets 4 cups/plates and cutlery and 1 toilet roll for a 1 week stay was a bit lean More crockery and dishes tablets would be great
• Vladimir (7/5): - Balcony and views Small couches
• Richard (8/5): The apartment, the facilities, location and the price were great. - Great location being very close to Bay Street with plenty of on-street parking.
• Lani (10/5): -
• Michael (10/5): -
• Adrian (7/5): - Location was great. Facilities were nice. The check-in process involved a number of steps, including downloading an app, entering multiple codes, and receiving verification codes, which may be challenging for guests who are not particularly tech-savvy. In addition, the parking requirements could be communicated more clearly. Parking is limited, requires vehicle dimensions to be submitted, and an induction that can only be completed Monday to Friday. As a result, we opted to use street parking instead.
• Susan (7/5): - Clean- well stocked with appliances, kitchenware The instructions for entry with code to the front entry are very poor and there is no warning that you will be denied entry into the building from checkout time. There was no onsite parking and we were loading our car on the street to checkout at 10.05am. We got locked out when we made a 2nd trip to get the remainder of our luggage
• Gillian (8/5): Enjoyed my stay. Happy to stay there again. - Location. Cleanliness. Very private. Felt safe. Quiet. Door code would not work when I arrived. Had to call for someone to help. No hot water on one day of my stay. This was fixed later in the day.
• Sam (3/5): -
• catherine (8/5): -
• Peter (9/5): -
• Gareth (8/5): Great place to stay. Love the rooftop terrace. Would have liked a view from the room - Great location. Easy to access. Comfortable. Great roof top terrace No view from the room.
• Brad (9/5): Quality hotel - Space and modern looking apartment. Location is very quiet but close to a street full of cafes and restaurants The coffee pods!!
• Cecilie (8/5): Fine, simple and basic. No shower rail which i reported. - NA While staff was helpful and tgetexwere online manuals, it would have been easier with a physical manual .
• John (10/5): New spacious apartment with a nice rooftop where we could watch the NYE fireworks with the Melbourne skyline. - Spacious, clean and private with adequate amenities. The stack parking.
• Brigitte (10/5): Ideal, wenn man in der Nähe des Meeres sein möchte und trotzdem sehr nahe von der Stadt Southern Cross Station. - Lage, Dachterrasse, Platz, Saubkeit, gutes und grosses Bett, sehr gute Matratze Wir waren enttäuscht, dass es sozusagen keine Fenster hatte und dass die Wohnung so dunkel war
• Vanessa (10/5): Very hassle free and spacious clean and comfortable - Such simple access. Place very clean . Sheets and duvet clean and crisp. Needed more towels and toilet paper etc..
• Vanessa (10/5): -
• Eilish (7/5): -
• Joanne (8/5): Apart from parking the Hamptons was amazing - The apartment was 10/10 Beautiful and very clean The parking was a problem. We booked and paid for the parking with the Hampton apartment 4 month prior to our stay and was informed the day before we were to arrive there we were unable to use there parking so had to try and find other parking for our vehicle. Was not happy.
• Anna (8/5): - Just a few things that needed fixing - the lining had come out of the sliding door and the plug in the sink had also lost the lining so wouldn’t seal.
• michael (10/5): -
• Janet (6/5): - The rooftop view is amazing. Theres not enough easily accessible outlets in the apartment overall. When I say easily accessible i dont want to move furniture and find a heap of dust and dirt behind. I felt that the apartment was surface level clean over all, but see what it could use a deep clean. The headboard was dusty, the duvet had a dried blood stain (which I noticed on the day I check out). The pictures must have been from when it was brand new, because the apartment looks tired to me. The property offers parking, but it's cheaper to park around the corner or take advantage of the off street free parking on the weekends.
• Janine (6/5): Nice but communication about access was hard - It was clean lovely room Was hard corresponding for our stay
• Annie (7/5): - Stayed for our wedding night as it was only around the corner. It was spacious apartment room with lounge and kitchen area. The entry was easy with the app for key card access. Felt like the walls were thin, you could hear everything in the halls and almost other apartments. For the price you pay there was not many amenities
• Karalaini (8/5): -
• Sharpin (8/5): - The stay was good. It is a great location though. The apartment was a little small and all windows were opaque, thus no vision out which was disappointing.
• Kate (10/5): -
• Josiah (2/5): To be avoided - The location and the bed. Everything else. 1. Room/main entry code did not work when we arrived. Tried calling reception multiple times on different devices and could not speak to a staff member using their local 03 number.. we were stuck outside in the cold weather with heavy rain and a toddler. 2. Carpet in the bedroom was soaked when we arrived and caused the entire apartment to stink (reported but not solved) 3. Internet connectivity was poor 4. TV in living room was nearly unusable - slow, small screen and could not handle casting. 5. Apartment furnishings and appliances outdated 6. No onsite reception staff Only thing stopping me from giving a 1/10 is that they extended our checkout to apologise for the access issues, but did not solve our issues with the wet bedroom carpet and stinky apartment. Recommend the following for these issues:: 1. Fixing your phone system 2. Retraining reception staff and maybe having some on-site? 3. Ensure key codes work prior to sending them to guests 4. Refresh furnishings in apartment 5. Get better quality TVs 6. Respond to complaints more appropriately
• Stephanie (10/5): Amazing best place iv ever stayed - Everything the view , fancy , the spa & rooftop pool & sauna , modern, literally the best place iv ever stayed Nothing
• Sa Mika (10/5): -
• Damien (10/5): -
• Letesha (5/5): Frustrating - They gave late check out because room wasn’t ready t ready on check in Arrived for 2pm check in, room wasn’t ready, waited until nearly 3pm for cleaner to be finished
• Michael (10/5): - Nice location, nice rooms, easy check in
• Sheryl (9/5): -
• Fiona (9/5): We just needed a certain location to sleep in between attending an event & catching up with family - Perfect location for our needs, clean & tidy, quiet & comfortable
• Joyce (10/5): - Clean room and great location
• Erinlee (10/5): - The view and location. Very close for where we needed to be
• Arie (10/5): - We stay here every year for 6 - 10 days at a time and are happy with the accommodation. Walking distance to everything. All amenities supplied though salt and pepper would be good as I buy this each occasion and in a self contained apartment it would be nice. We are happy here though and it is clean, quiet and well presented.
• Matthew (7/5): -
• Tuiana (7/5): - Good size apartment, good location Kettle was not usable. All the water which I boiled had a strange sour taste. Needs to be replaced.
• Alex (9/5): -
• Armstrong (10/5): - The location and the room was spacious Limited street parking other than that have always been happy with our stay, that is why we are returning customers
• Shane (10/5): -
• Armstrong (10/5): Totally enjoyed the accommodation - Great location and well maintained and presented property Limited on street parking
• Delma (10/5): - I have stayed here before when I visit family in the area. It is great because I do feel safe and it is comfortable. I don’t have a view, so, if my stays were for a different reason and longer, I would request a view.
• rhiannon (10/5): - beautiful apartment , seamless process everything was perfect
• Sian (8/5): -
• Michelle (9/5): Would stay here again. - Convenient location near shops/restaurants/beach but still nice and quiet. Comfortable beds. A smart TV would be really helpful as the current TV only has a few channels and we couldn’t screen mirror to watch anything else. This was only a minor inconvenience though.
• CHRISTOPHER (9/5): The near perfect accomodation in Port Melbourne - Perfect location, very close to everything. The bathroom. Vent first work and no windows.
• DAvid (9/5): -
• Glenn (8/5): A stylish apartment is an ideal location - An excellent location. No tea towel or washing-up liquid. Didn't want to use the dishwasher for just a few items.
• Danielle (10/5): - Our apartment was a great size, plenty of room for my family of 4. It was clean with everything we needed. Self check in was easy enough and loved the pin entry to the apartment, saved us having to carry key/card around to get in and out. Only thing we didn’t like was the front sliding door didn’t lock! Being on the bottom floor street facing, fortunately the front yard fencing is tall so felt safe enough.
• Justin (10/5): - Value for money. Nice to have an apartment at a lower cost than a hotel in the CBD
• John (10/5): Nice - Clean modern well equipped
• Sarah (9/5): Superb -
• Steve (10/5): Exceptional -
• De (7/5): Good -
• Spark (8/5): Satisfactory. It was a long walk to Life Saving Victoria - I had trouble reaching the apartment by public transport. I also had problem locating the apartment. The street number is easy to miss - especially as neighboring apartments do not have prominent street numbers, I then had problem with the security code. The pin pad is hard to see when it is inactive (asleep)
• Subhashree (8/5): Great peaceful stay - Spacious and all amenities were available.
• Lindsay (10/5): Exceptional -

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