Hacienda del Lago Boutique Hotel
Location: Independencia 63, Ajijic, JAL, 45920, Ajijic, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Spa Services
Pamper yourself at our spa with massages, body treatments, and facials, ensuring a relaxing stay.
Recreational Amenities
Enjoy our outdoor pool and sauna, perfect for unwinding and rejuvenating during your stay.
Delicious Dining Options
Indulge in exquisite dishes at Atena´s Grill or opt for the convenience of room service, accompanied by a drink at the bar/lounge.
Immerse yourself in a world of tranquility and comfort at Hacienda del Lago Boutique Hotel. Book now for an unforgettable mountain retreat near the scenic Ajijic Malecón!
Important Information
- The seasonal pool will be open from January to December.
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Proposal/romance packages available
- Express check-out
- Electric car charging station
- Hot springs nearby
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Express check-in/check-out
- Sauna
- Designated smoking area
- Street parking
- Concierge service
- Outdoor pool - seasonal
- Picnic area
- Steam room
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Express check-out
- Full-service spa
- Meeting rooms
- Tours/ticket assistance
- Airport transportation - pickup (surcharge)
- Hot springs nearby
- Electric car charging station
- Couples/private dining
- Proposal/romance packages available
Rooms Available
-
Design Twin Room, 1 King Bed
1 King Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (free) available on request
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
-
Business Room, 1 Double Bed
1 Double Bed
Individually decorated room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (free) available on request
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
-
Comfort Room, 1 King Bed
1 King Bed
Located on the ground floor with courtyard views
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Slippers
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
- Location - ground floor
-
Design Room
1 Queen Bed
Overlooking the garden
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Suite, 1 King Bed, Jetted Tub
1 King Bed
Located on the top floor with lagoon views
Layout - Bedroom and dining area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Jetted bathtub, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Stovetop
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Jetted bathtub
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Private spa tub
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
- Location - top floor
-
Premium Suite, 1 King Bed
1 King Bed
Individually decorated room
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
-
Comfort Room, 1 Bedroom
1 King Bed
Individually decorated room
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Suite, 1 King Bed
1 King Bed
Individually decorated room
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Kitchenette with espresso maker
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (free) available on request
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Kitchenette
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
-
Room
1 King Bed
Overlooking the garden
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Deluxe Room
1 King Bed
Overlooking the garden
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Traditional Room
1 King Bed and 2 Twin Beds
Individually decorated room
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Suite, 2 Queen Beds
2 Queen Beds
Individually decorated room
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Premium bedding and bed sheets
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Safe; rollaway beds (free) available on request
Comfort - Daily housekeeping and ceiling fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Espresso maker
- Designer toiletries
- Premium bedding
- Access via exterior corridors
- Separate dining area
- Free WiFi
- Pets allowed
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Ivan (8/5): - Bonito el lugar pero muy ruidoso el cuarto por qué está cerca de donde están los empleados
- Gary (4/5): - When we arrived, no one offered to take our luggage to the room. We had to lug them up a hill ,over grass, and up a ramp. The person who took us to the room, did not explain, the TV & AC remotes, the safe, the coffee maker, restaurant hours (we found out later no coffee served after 3 PM) ,etc. There was no toilet paper in the bath when we arrived. Maid service was spotty- out of 8 days,they came to clean on 5 of them. There was no currency exchange at the desk..There is no bar for mixed drinks. Although the grounds are very well cared for, the room was ill-maintained (see photos). Rusty garbage can, moldy tub, torn pillows, peeling paint,faded wall hangings,a rickety sofa -detract from the rooms appearance. The unusual key and door lock are problematic -even a staff member had problems unlocking our room.
- Elena (6/5): - Huele a cigarro la habitacion, el asador fuera se servicio al igual que el restaurant y por losbjardines esta lleno de sancudos y animales como abejorros y arañas. No me gusto para nada
- Jose Antonio (10/5): - Un lugar muy bien cuidado, excelente para pasar un par de días y descansar.
- Cesar Francisco (6/5): - -
- Carlos (10/5): - Muy buen servicio y excelentes instalaciones
- juan (2/5): - Neglected and abandoned location.
- Marcela (10/5): - La habitación que elegimos no tiene a/a pero aún así, no era caliente
- Andrea Victoria (10/5): - Habitación limpia, un lugar sin duda alguna para relajarse
- bruno (10/5): Great place to stay at Ajijic - Place is worth every dollar. If you like a calm and relaxing place its gotta be here at Ajijic
- Bree (10/5): - The staff was so kind and accommodating for any of our needs the property is absolutely beautiful. The pool isn't very big but it's so well kept and water was always clean and temperature just right.
- Judith (8/5): - This property is located in walking distance of the main square of Ahihic as well as waterfront. It does offer breakfast and there is a Nepresso in the room. We stayed in a 2 queen bedroom which had a lot of room and a great view of Lake Chapala. If you are mobility challenged this may not be a good hotel for you as you take these garden paths which are very pretty to go to rooms and at night not lit really well. There is a beautiful pool and great gardens. The door to the hotel is locked and you press an intercom for front desk to let you in so secure. Staff is friendly but they do not all speak English but google translate worked fine. We had a real struggle with our hotel room door, trying to unlock and had to repeatedly go to front desk to have them help. They willingly did. Finally after several days we did figure out how to open after a couple of tries (a funky key lock). The place is decorated well and is very peaceful.. Not a lot of noise.
- Alia (6/5): - Need New beds.
- Trevor (10/5): - Lake is 20 yards away. Lots of shops open late night a block or two away. Attentive staff.
- Fernando (10/5): - Parking did not see
- José (8/5): - Buen lugar para descansar
- Mark (10/5): Excellent - Beautiful hotel in beautiful surroundings.
- Hugo (10/5): - Beautiful hotel
- mabel (10/5): Relajación total - Un hospedaje lleno de tranquilidad, te sientes como en casa
- Óscar (10/5): - Me gusto es un lugar ideal para descansar
- Shannon (6/5): - Under renovation. Pool and hot tub hours are limited.
- Raquel (8/5): - No cuenta con estacionamiento propio, ademas la habitacion que nos toco estaba al lado del almacen y se escuchaba el refrigerador es molesto.
- Armando (10/5): - buenas instalaciones , bonitas instalaciones
- JESUS ALFREDO (10/5): - Buen lugar para descansar.
- Isabel (8/5): TRANQUILITY - Great place if you want to get away from the city. Very peaceful and best of all a heated pool. A block and a half from the boardwalk. The only thing I would suggest would be that they dust more often. The lamps were very dusty and you know what they say, 90% of dust comes from the skin. But overall very nice gardens and the people are great and friendly.
- mabel (8/5): - Es un lugar muy placentero, en la comida pedí pollo con mole delicioso ! No había servicio de Spa por remodelación 😕, el hombre en recepción no fue lo más cordial y atento que se pueda pedir pero en gral bien!! Tampoco me agrado que ahora cobren 200 pesos por usar 1 hora el Jacuzzi
- Roger Michael (10/5): - Our room was upgraded because of ongoing remodeling. We were treated very well by staff. We will definitely be returning!
- Roberto (10/5): - Muy bonitas instalaciones, muy tranquilo y relajado, excelente servicio
- Mario Ivan Velarde (8/5): - No cuenta con estacionamiento, tu vehículo se queda en la calle, muchas restricciones en sus instalaciones. No puedes estar en las áreas comunes después de las 12am. El servicio de restaurante termina a las 2 pm. Limpieza muy bien, es tranquilo, instalaciones en muy buen estado. Una de las recepcionistas poco amable. Si regresaría.
- JOSE LUIS (10/5): - Excelentes habitaciones. Muy comodas, limpias y bien decoradas. No hay estacionamiento y por el momento solo desayunos. Alberca templada. Recomendable.
- Erendira del Carmen (10/5): - Muy bonito hotel y excelente servicio
- Fernanda (10/5): - 👍
- Flor (10/5): - Todo muy bien, nos ofrecieron otra habitación más grande por el mismo costo, debido a remodelación de algunas áreas. El personal muy amable y servicial.
- JOSE (10/5): - Excelente lugar, muy relajante 100% recomendable
- José Tadeo (10/5): - La habitación que nos dieron está a un lado de la cocina y el área de lavado y el ruido espeso desde temprano
- Fernando (10/5): - Lugar muy tranquilo y agradable para relajarse
- Hugo César (10/5): - Excelente servicio Recomendado Me encantó demasiado
- Rafael (8/5): - El lugar es precioso, so le falta un. Buen Restaurant y que esté abierto para cenas también
- Uriel (10/5): - Muy cómoda
- Julio Alfonso (8/5): - Great stay. Location is good, very close to the Chapala lake and with some eating options around the area within walking distance. Staff was great, very friendly!. The hotel was very clean and the pool and garden areas very well maintained. We had breakfast and it was delicious and affordable. The only inconvenient I had was that the coffee machine inside the room didn't work, but I reported it at check-out and I saw that they quickly addressed the issue, so hopefully the next guests won't have the same problem. Overall it was very pleasant and will definitely consider it for a next trip! Recommended!
- Christopher (10/5): - An elegant hotel with fine staff
- janis (10/5): - The pool was a bit too warm. All was beautiful.
- Edward (10/5): - Excellent services and very well maintained property.
- Ashley Allison (10/5): - I really enjoyed my week stay there. They made me feel right at home.
- Irwin (10/5): - Buena ubicación, limpio
- Guillermo (10/5): - .
- Agustin (2/5): - Se anuncia que cuenta con estacionamiento y no es cierto, o tienes que dejar en la calle
- Andrew (10/5): - Very nice hotel in a lovely town close to the Malecón.
- Andrew (8/5): - Pretty property
- Juan Carlos (10/5): - Exelente lugar para ir a descansar
- Louis (8/5): - Very quiet and acceptable with a caring staff. The service (we had breakfast daily) was a bit slow…..but acceptable
- Juan (6/5): - En la reservación decir Habitación de Luxe con cama King y al llegar resultón ser una habitación "Estrella" con cama Queen. Nos compensaron ofreciendo un desayuno de cortesía, de buen sabor y porciones adecuadas. Aun así la noche no fue muy cómoda dado el tamaño y el estado del colchón que es demasiado suave
- Blair (10/5): - My partner and I had a wonderful time at Hacienda del Lago. The staff were very helpful and friendly, the hotel itself a serene oasis in a very picturesque town. The pool was so warm! The bed was comfortable and the nights were quiet (except for the far-off crowing of roosters!).
- JOSE MARIA (2/5): - Terrible experiencia haber reservado en este deplorable lugar.
- Moramay (10/5): - El lugar nos gustó mucho , muy acogedor y tranquilo
- Jan (6/5): - The property is well situated for access to central Ajijic, either walking or driving. Its older, so some things dont work - my bedside lamp had no power & the building lost power my last day. The little mini fridge gave me a shock if i touched it on the body (but not the door). The staff were awesome. I wanted water in a pitcher instead of plastic bottles & they obliged me every day. Also ice, which i guess isn't automatic in Mexico. Overall, property 3; staff 5, lication 5 since it is further out than other central hotels.
- Ronda (10/5): - The property feels like an oasis- quiet, beautiful, peaceful, a lovely and comfortable room. The staff were welcoming and helpful, the food delicious. All of this just a short walk to the plaza and malecon!
- Julio César (8/5): - Hizo falta sales para jacuzzi en habitacion. Fuera de eso todo estuvo muy bien. Excelente la atencion.
- Luis Enrique (10/5): - Muy bonita. Excelente mantenimiento, el personal muy amable. Sobre todo Blanca y el hombre de mantenimiento
- Cassidee (10/5): - Incredibly charming little hotel. Feels more like a bed and breakfast. The staff are so friendly. A block from the boardwalk/park for a peaceful walk by the lake. The area is very walkable and there are lots of dining and bar options. We will definitely stay here when we return. Ajijic is a magical place tucked away in a mountain valley. Worth the trip for sure!
- M LETICIA LEIVA (10/5): - Excelente lugar. Muynsilencio
- Elizabeth (8/5): - Un lugar tranquilo para quedarse y congruente con el precio
- ana elena (10/5): Excelente Estadia!! - Excelente!! Staff muy amable y todo limpio y muy bonitas instalaciones.
- Catherine (10/5): - My boyfriend & I had a lovely stay at Hacienda Del Lago. The staff is very friendly and helpful and the property is beautiful & serene. We would stay here again.
- JEFF (8/5): - Wonderful visit, great staff (Blanca at front desk was especially helpful). Only issue was poor WiFi in spite of the fact we were told it was brand new. Still, I would be happy to return
- Michael (10/5): - Nice quiet stay. Very nice property. Everyone is knowledgeable and friendly. Walking distance to Malecon and central area.
- Erap (8/5): - Muy pintoresco y tranquilo, buenas amenidades, excelente atención de todos sus colaboradores; a pesar que no tienen estacionamiento se encontró muy segura la Zona; ojalá puedan aclimatar la piscina y sería excelente
- guillermo (10/5): Lo recomiendo - Excelente servicio muy cómodo y limpio, cerca del Malecón de Ajijic.
- cesar carlos (10/5): Muy lindo Hotel - Muy cómodo hotel, con un excelente servicio, alberca templada, jacuzzi, el restaurante para desayunar muy agradable y rico! Sigan esmerándose
- Sergio (8/5): - Muy bien todo excepto dos cosas: una el colchón de la cama muy incómodo y segundo no hay estacionamiento
- Andres Federico (8/5): - La atención de su personal, la ubicación y la calidad de descanso en el cuarto son excelentes, la única razón por la cual les pongo 4 estrellas y no 5 es porque no piden a sus huéspedes respetar las reglas de convivencia en la alberca, el domingo una pareja puso música a todo volumen sin respetar a los demás y otra cosa es que sólo tienen 3 camastros disponibles cuando en fotos se ven muchos más. Sin dudas volveríamos pero sabiendo de antemano que van a hacer respetar sus propias reglas.
- Leticia (10/5): Mágico lugar - Todo super mágico, el servicio de lo mejor, super limpio, mucha vegetación alrededor, la comida del restaurante exquisito Todo fue muy único
- Juan (10/5): - Es un lugar muy bonito y tranquilo, el trato fue muy bueno y muy amables todos. La habitación fue la infinito que es muy bonita y amplia, bastante cómoda. A una cuadra del malecón, recomendado ampliamente
- Peter (10/5): - This is a great place to stay if you want to relax in a small town. Lake Chapala is beautiful.
- Javier (6/5): - No Ac and hot water
- Isabel (10/5): - Our stay was excellent. The staff were very kind and helpful and catered to our every need. The grounds were well kept and very peaceful. No buses or loud traffic down the street. The only thing you heard in the mornings were birds singing. The pool was very, inviting when getting up in the morning, always nice and warm . Definitely will recommend this hotel..
- jorge (6/5): - El hotel está bien ubicado, .cuarto limpio, no me gustó que la puerta fuera corrediza de cristal,a sentía insegura.
- venecia (4/5): No lo recomiendo - se fue la luz y el agua durante nuestro hospedaje. No tienen A/C por lo que el calor es algo notorio en la habitación. El drenaje de la regadera es deficiente, ya que el agua no drenaba correctamente mientras me duchaba
- Luis Antonio (8/5): - Hotel tipo campestre, limpio, buena atención del personal.
- Marco Antonio (10/5): - bonito y limpio, buen lugar en general.
- Gloria (10/5): - Muy atentos, y muy bien la propiedad.
- Raul (10/5): - Cozy
- María Gabriela (10/5): - Estuvimos muy contentos, el personal muy amable y educado. Todo muy limpio y ordenado. Muchas gracias por tan maravillosa estancia. Saludos desde Guadalajara y el Tuito Jalisco.
- Fernando (10/5): - .
- German (10/5): - Great place with great staff. The first day we had no hot water, but we were promptly assigned to another room. Beware that Hacienda del Lago is not an hacienda and it is not on the lake. It is house in the town one block off the lake, and you can peek to the lake only from the corridor that access the few rooms on second floor.
- Victor (10/5): A wonderful stay. - I recently had the pleasure of staying at La hacienda Del lago hotels during a weekend getaway, and I must say it exceeded all my expectations. From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. The room was immaculate and exuded a sense of luxury and comfort. The attention to detail in the room's design and amenities truly made my stay memorable. The bed was exceptionally comfortable, and the view from the room was breathtaking. The hotel's facilities were outstanding. I particularly enjoyed The pool area was a relaxing oasis, and I appreciated the opportunity to unwind and soak up the sun. The hotel's central location made it convenient to explore the city's attractions and dining options. Additionally, the concierge provided excellent recommendations for local restaurants and helped arrange transportation for sightseeing tours. I must commend the staff for their exceptional service throughout my stay. Every team member I encountered was friendly, attentive, and went out of their way to ensure that I had a memorable experience. Special thanks to the chef for their outstanding hospitality and personalized care.
- Marco (6/5): - Overall the room we stayed in needs more upkeep, like faucet fixtures, furniture upgraded lighting.
- Patricia (8/5): - It is a bit run down and they need to be more consistent with the hours of their restaurant, but all in all a nice stay.
- Nancy Guadalupe (10/5): 100% recomendado - Excelente hotel, el servicio es increíble, la limpieza impecable, y muy buena ubicación.
- Raul (10/5): - Great hotel to stay at!!!! Bar none
- Roger Michael (10/5): - The property was very relaxing and tranquil but very conveniently located near the Malecon,restaurants and shops. We were very impressed with the staff and service. Will definitely be returning on our next stay in Ajijic!
- Maria Ines (10/5): - El hotel está lindo, el personal y el servicio muy bueno, lo recomiendo
- Betsy (4/5): - Staff unhelpful, old food. I got sick after I ate there.
- Janette (10/5): - Me gustó mucho quiero regresar
- Flora (8/5): - Bonitas instalaciones
- Margarita (10/5): - Todo excelente, muy buen servicio, la comida riquísima,las instalaciones muy bonitas Solo un detalle, no tiene estacionamiento
- MARTHA CECILIA (10/5): - Excelente servicio
- Karla (10/5): - Todo muy bien. Solo el desperfecto de la cafetera en la habitación luna.
- Manuel (6/5): - -
- Lupita (10/5): - Muy agradable la estancia en el hotel,es un lugar muy bonito y tranquilo
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