Xenia Hotel

Location: Inonu Mh Papa Roncalli Sk No 28, Taksim, Istanbul, 34373, Istanbul, TR

Star Rating: 6.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Express check-out
• Area shuttle (surcharge)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Express check-out
• Tours/ticket assistance
• Area shuttle (surcharge)
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Covered parking
• Secured parking

Rooms Available

• Superior Double Room

  1 Double Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

• Standard Double Room

  1 Double Bed

  129 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

• Standard Single Room

  1 Twin Bed

  86 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Iron/ironing board, desk, and wardrobe or closet

  Comfort - Air conditioning, daily housekeeping, and heating

  Non-Smoking

  Max Occupancy: 1 (1 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Desk chair

Guest Reviews

• Anastasia (5/5): Stay away, find a better place with more honest people. - It was my second time staying at the property. I booked it last minute as not many places were available. First time I stayed in this property, the room was filthy. Thankfully the second time I got a different room which was big and clean. When extending, I had to move to a different room, on the first floor, much much smaller, where a full size suitcase was not able to fit, yet the price for a night was the same. The host was fishy about it and asking me to pay cash, changing the prices of the new room by the minute. After dragging my time for 5 hours, he took me to a nearby kebab store where I had to make a charge, where the price of the room became more expensive. Sadly a typical scamming behavior that I encountered in Turkey from most men. Furthermore, before the end of the day, the host confirmed the availability and price for a room for the following day, only to change his story and price the day of. Sounds like he tried to sell the rooms to cheat the owner and got greedy. I ended up leaving to a place nearby but wasted half of my day. Fairly close to the taksim bus stop but the location can be sketchy at night. Wi-Fi was strong. Dishonest host, scamming behavior, sketchy neighborhood with men seating outside and smoking nonestop, not possible to open windows so you are stuck with the mildew smell.
• Francisca (1/5): Bad -
• Rafik (7/5): Good -
• Sofia (10/5): Wonderful - The stay was so enjoyable. The hotel is close to the heart of the city, clean and has everything you need. The staff is very nice and attentive. I would 100% choose this hotel again ☺️
• Bayan (7/5): Good -
• Ruth (6/5): Pleasant - The staff was helpful and responsive, despite the language barrier. The hotel is as walking distance from Taksim Square making it easily accessible. The rooms are only cleaned upon guest request as some guests don't like cleaners in their rooms during their stay. In my home country, hotel rooms are cleaned daily so this was surprising. However, once we indicated the need for daily cleaning, our room was cleaned every day.
• Borgan (3/5): Poor - The room smell very bad and the air conditioner is not working
• Kseniia (10/5): Exceptional - Great value for money, perfect location and welcoming staff
• Freddy121 (8/5): Very good -
• Carlos (9/5): Superb -
• Michelle (4/5): Disappointing -
• Aemon (1/5): Bad - Nothing at all Dirty, uncomfortable, no where near the photos and exceptions
• Elena (8/5): Very good -
• Elena (10/5): Exceptional - The stuff is awesome, very kind and understanding. If we had any problems, they were solved very quickly. And of course pleasant communication
• Elena (8/5): Very good -
• Peter (8/5): Very good - Nice comfortable, clean hotel. Small fridge and kettle in the room. 3 minutes walk to where I was getting Dental treatment and 5 mins to Taxim square. Lovely friendly staff. I've stayed here before and would come back. Hot water for showers can be hit and miss... especially in the morning. No bedside lamp
• Bassam (7/5): Good -
• Anastasia (6/5): You get what you pay for. - Good location with many restaurants and close proximity to taksim square. AC worked well. Bed was comfortable. The place needs a good cleaning, the floor, bathroom, walls were stained and dirty. The toilet had someone’s poop residue and the hotel staff said they can’t do anything but brought me a sponge and cleaning supplies… not even the gloves. Sheets were stained.
• Sofya (1/5): Bad -
• Anonymous (10/5): Good memories - The staff who work there are very nice and friendly. The room that I stayed in was on the 4th floor and does not have elevator.
• Konstantin (10/5): Exceptional -
• Butt (10/5): Brilliant! - Excellent location, walking distance to Taksim square. Spacious room, great for short stay and friendly helpful staff! Recommend this hotel so staying in Taksim!
• Andrey (10/5): good staff, location and price - particularly everything was good about the hotel good people working here, wonderful location, very good AC in rooms :) not very fresh condition of the room itself but still is was very lovely hotel ❤️
• Saeed (7/5): Good -
• Sevil (8/5): Good location for a short stay - Location and kindness of the hotel staff Can be more clean; bed sheets and the floors of the room. Also, tv wasn't working.
• Kate (5/5): Passable -
• Rainer (4/5): centrally located with no hot water and noisy stair case/employees - Location, Location, Location.. very well located and close to Taksim, could even go by bus from the airport and then walk 5 min from Taksim to Xenia. I booked 6 nights and only on 2 days I had warm water. the water boiler was broken/didn’t work well. they tried to fix it and perhaps it is still not done. I was pretty disappointed, couldn’t shower. went to a hamam one day but that is not how it should be. it has fair/low room rates but with with no warm water… :-((
• Vaileth (5/5): Passable -
• Ayhan (6/5): Pleasant but it would have been much better. - The location of the property is perfect for tourist who are interested in visiting the main spots of Istanbul and very close to the Taksim square. The staff is friendly. The receptionists are helpful and really paying attention to your needs and try to do their best in optioning some extras as shampoo toilet paper and other. There is a shop nearby and is just 5 mins walking distance from the main boulevard where you can find restaurants working until the early hours of the next day, exchanges, ATMs etc. The street parking that they mentioned is available was then turned in an unavailable service as the receptionist said they often make their clients use the private parking and washing services that are just in front of the building. It was a better option for us however don’t expect the parking service to be on level as the cars staying for longer days are being kept in the backyard of the building where they lack of an asphalt. There was a strange smell in the reception area. it felt like they lack of a ventilation on the first floor. The room was as big as it is described on booking. However, there aren’t much of a positives that I can add about the room. One of the windows was broken and it could only get narrowed but not fully closed. The towels were with some old spilled coffee spots on. There was only one pair of a shampoo and a conditioner although the room was booked for two people. There wasn’t a remote control for the Tv and we had to ask for such downstairs. The representative in the front desk said there are some few but they are not sure if they are functional and gave us a cup full of different batteries to try different combinations of pairs and see if the remote will work. So did we and only the Power button was functional and we haven’t been able to switch between channels. Make sure you close your curtains as you will be staying in a narrow street with your neighbours in front being just from 2 to 3 meters away from your window. It is a nice place to stay if you aren’t obligated with staying in the room for a longer period but to use it for the basic needs as sleeping and taking a shower only.
• Hussain (9/5): Superb - Location, quietness but best thing the staff specially Abdulrahman was superb Maybe rooms didn't have view but I was not looking lol I enjoyed my stay 😁
• Bassam (8/5): Very good -
• Verified traveler (8/5): Gayet iyi - Harika lokasyon.yurume mesafesinde taksim ve Nişantaşı'na. Üst katta kaldık ve asansör olmaması zorladı iki küçük çocukla ve bebek arabasıyla. Yatak rahattı ancak bebek yatağı yoktu ek olarak açılır kapanır yatak vardı ancak maalesef kullanmadık ayakları sorunluydu kapanıyordu yatağın kisa kenarlarını duvarlara dayadım k çocuklar düşmesin diye enine yattık . Odada bir masa bulunsa kullanışlı olurdu. Duş gideri küflü ve suyun gidişi çok yavaş yani tıkanmak üzere.genelvolarak memnun kaldık. İşletme sahibi çok güler yüzlü insan sinirlenemiyor eksikliklere. Eksiklerin giderileceğini düşünüyorum
• Banu (6/5): Gefährliches Stadtteil - Die Lage ist zwar Taksim sehr nahe, doch dieses Stadtteil ist nicht gerade sehr sicher. Der Rezeptionist war beim Fußball schauen als wir kamen und gab sich keinerlei mühe irgendwie aufzuraffen und war sehr unfreundlich.
• NGH (10/5): - This is a small hotel, tastefully decorated, and excellently located. The price point reflects excellent value for money., particularly with the larger rooms. Be sure to state that you would like you room cleaned on a daily basis if staying for more than one night. The staff are very helpful.
• görkem (8/5): - Otelin konumu çok iyi taksime 5 dakika. Odamız giriş katındaydı ama heran gibi ses gürültü yoktu sessiz sakin bir otel. Odaları gayet temizdi tek kötü tarafı oda biraz küçüktü heran gibi bi sıkıntı yaşamadık. Kalınabilecek bi otel meşhur baruthane pilavcısını tarif eden abimize teşekkür ederiz :)
• Zein (2/5): Bed-bugs Hotel - It was the worst experience, I asked to cancel my second night because the bed was full of bed-bugs, they refused to refund and didn’t bother to offer changing the room, or even to check the bugs!
• rustem (8/5): Bu konumda bu fiyata tabi ki Xenia.... - otelin konumu çok iyi. personel davranışı çok iyi ve saygılılar. fiyat uygun. temizlik,konfor vd iyi. Taksim civarında iş veya diğer amaçla seyahate gidecek vatandaşlara öneririm. Kahvaltı -yemek yok. Ama civarda çok sayıda kafe ve restoran var. Kalabalık aileler için önermem. Zira odalar1-2 kişi için uygun. 3 gün süresince anormal bir durumla karşılaşmadım.
• Adam (2/5): Horrible Experience - First of all, the room was falsely advertised and were trying to put me in a room the size of a closet and told me they don't have anything else. I kept demanding to change the room for an hour and after that the clerk gave up and gave me another room. As you can imagine I was frustrated because I was exhausted after my long hours and the hotel was holding the room from me and tried to screw me. The second night the fire alarm was going from 1AM to 6AM with no one to talk to. The third night there was no internet and for the rest of the days it was slow as a turtle. The room was cleaned only once and I had to beg for towels. The gorgeous view that the advertised picture promised is in front of an apartment building literally 5 meters away and enhanced with the smell of the garbage beneath it. I decided to address the manager about the issues and he told to go eat food somewhere and leave him alone, matter of fact he put his hand on my shoulder and tried to be though and scare me. I told him to let go and he looked at me and laughed and said there is nothing that he will do and I can go ahead and keep barking. Hence, this is the first time I write a review. Unless you were planning to refer your mother in-law or the person who stole your parking spot, I won’t recommend it not even for free.
• Bernd (6/5): Reise zu einem Fußballspiel - Ich war zwei Nächte im Hotel.Nach meiner ersten Übernachtung wollte ich mich duschen, da kam aber nur heißes Wasser und das ganz schwach. Am letzten Tag ging es wieder sehr gut das Wasser. Es gab auch kein Frühstück wie auf der Homepage angeboten.
• fatz (6/5): Nice hotel if u wish to just use it to sleep - Room and hotel is newly refurbed, all clean. Rooms are small but clean Only thing is that we got no cleaners our entire trip inc no toilet rolls. Location is close to the high street, just a street back from the main road. The main road is a 5-8min walk to istiklal cadesi and taksim so nice and close. Not many staff present just a man that was pleasent but thats all
• Verified traveler (2/5): - Ich habe andere Zimmer bekommen als was in Bild war und gebucht haben, 3 Stock ohne Aufzug, von 25 bis 30-10 keine sauber service in meine zimmer gehabt. Ich enttäuscht .
• ctbeachbm (4/5): Disappointing Stay Near Taksim Square - It's hard to know where to begin with this hotel. On the positive, the hotel is well located near Taksim Square with loads of transportation, shopping, and restaurant options. The bathrooms are modern and although there aren't many English channels, the cable TV is quite good. There is a refrigerator as well as a kettle with free coffee and tea. I should have known I was in for trouble when I was told to pay cash at check-in before seeing the room. I booked a regular single room, but what I got was a dark and dusty double room in the basement with no AC or heat. The only ventilation was a window that opened directly onto the pavement outside. Not exactly a secure situation. The bathroom was nicely appointed but smelled of sewage. Although it states that there is housekeeping on the listing, there was no cleaning or replacement of towels the three nights I stayed. When I complained to the manager about the room all he could say was that he was full. He offered absolutely no compensation or any sympathy with the situation. I wouldn't mind the basement room if it was disclosed ahead of time and it was what I paid for. Couldn't even get an apology out of the guy. However, the night clerk was very kind and helpful. I regularly stay in 2 and 3 star hotels in the Taksim area and this has to be the worst experience I've ever had in Istanbul.
• Kemal (2/5): Auf keinen Fall besuchen!!!!!! - Ich habe 5 Nächte gebucht bin 2 Tage vorher ausgechekt, weil an keinem dieser Tage es einen Zimmerservice gab. Als wir ankammen waren unsere Hand/Badtücher teilweise mit gelben flecken überseht. Niemand fragte und jemals ob wir was brauchen oder es kam niemand auf die Idee frische Hand/Badtücher anzubieten. Wir fanden im Badezimmer am Boden Haarstücke von denn vorgängern, das Zimmer war überhaupt nicht sauber und es ist in einer gasse in der es abends nicht empfehlenswert ist durch zu laufen, wenn ja dann schnell durch und weg. Dies ist meiner Meinung nach kein Hotel es schärt niemanden einen dreck wie es euch geht.
• Verified traveler (6/5): - I arrived and there was noone about so i had to spend money and ring an emergency turkish number to be let in the building, my room was not ready despite emailing the day before and confirming it was ok to check in early. The room intially was only quickly cleaned and the room was still dirty from guests before. During my 4 night stay nobody cleaned my room or replinished towels or toilet rolls.
• Verified traveler (8/5): - Merkezi bir yerde ulaşım kolay temiz
• kadir (10/5): ornek bir butik otel - ozellikle kisisel hizmet arayanlara yonelik tam anlamiyla bir butih otel hizmeti vermekte.konumu da hem tarihi yarimada hem de istanbulun tum atrakisyonlarina hizli ulasim imkani sunmakta

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