Vatican Suites - The Luxury Leading Accommodation in Rome
Location: Via Vespasiano 12, Rome, it
Star Rating: 7.6 Stars
Property Type: Bed and breakfasts
About this Property
Luxury Design Property near the Vatican
The Vatican Suites offers luxury accommodation just steps away from the Vatican. Each uniquely furnished room features modern amenities including a flat-screen TV and hydromassage shower. The property's convenient location near Ottaviano Metro Stop allows for easy exploration of Rome.
Exclusive Art Exhibition
Guests can admire and even purchase paintings displayed on-site, adding a touch of culture to their stay.
Central Location
With the Spanish Steps and Termini Train Station easily accessible via the metro, The Vatican Suites is the perfect choice for travelers looking to explore Rome effortlessly.
Ready to experience luxury near the Vatican? Book your stay at The Vatican Suites now!
Important Information
All requests for late arrival after 23:30 are subject to confirmation by the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Electric bicycle charging station
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Allergy-free room
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Face masks for guests available
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Electric bicycle charging station
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Two-Bedroom Apartment
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers soundproof walls, a minibar, a coffee machine, a flat-screen TV with streaming services, as well as city views. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room with City View
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a mini-bar as well as city views.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite with City View
Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Private entrance
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- ERICA (10/5): - Tutto, personale fantastico
- Lorenzo (10/5): - Struttura molto bella e spaziosa, collegata benissimo e dotata di tutti i comfort
Staff molto carino e competente!
- Sara (10/5): Ottima esperienza, consigliata assolutamente! - Bella struttura, accogliente e in una posizione comoda per visitare Roma. Nulla in particolare, il soggiorno è stato molto piacevole.
- Andrew (5/5): Basic room and not luxury. - It’s location. I thought I was booking a Luxury Hotel on a B and B basis. This was an apartment that was not luxury.
Breakfast was a Croissant and a drink from the coffee shop downstairs.
The room itself was basic.
The towels weren’t changed at all during my stay.
There were no glasses to drink out of, only paper cups.
The shower was dirty, there was a lot a limescale and repairs to it.
The whole room needed to be redecorated.
- Paul (10/5): Great location, competively priced, very comfy. - Walking distance to Vatican Museum and St Peters. The staff, although remote controlled access, were always polite, professional and helpful, responding to Whatts App messages instantly. The neighbourhood has plenty of tourist shops, but also great little restaurants and coffee bars. Metro line A is a 200 m walk to Ottiviana, which takes you to histor
ic centre in minutes. Rooms well kitted out and very ckean. Special thanks to Mattia. Too many tourists, lke me, in Rome - even in May. If you want to access most attractions in Rome, book in advance on line at official sutes. When in Rome!
- Nina (8/5): - Die Lage Fotos vom Zimmer, entsprechen nicht ganz der Realität!
Kein Stadtblick, wie beschrieben, man konnte die Fensterläden gar nicht öffnen!
- jean jacques (3/5): - Pas grand chose Nous n'avons pas ete logè dans cet etabisselent mais au margherita suite qui n'avait rien d"'une suite
Le petit dejeuner se prenait dans un bar où vous aviez une boisson et un croissant sur une table au bord de la route sans etre abrité
Devant l'immeule poubelles renversees
La navette que nous avions réservé
Auprès de l'établissement pour notre transfert aeroport etablissement annulée la veille sans aucune proposiition de remplacement
Vous ne pouvez joindre quelqu'un que par telephone sur place
La seule chose qui les préoccupait etaitde récupérer la taxe de sejour que vous devez laisser dans la chambre en prenant une photo pour prouver que vous l'avez bien payée
Le descriptif de l''établissement ne correspond pas à ce que vous avez à l,'arrivée
Vraiment pas satisfait de booking cette fois
Etablissement a vraiment éviter beaucoup trop cher par rapport aux lprestations prévues et à ce que vous avez à l'arrivée
- Puglio (7/5): Due giorni a Roma - Il bagno e la comodità del letto. L'unica pecca, che immagino non dipenda da voi, i lavori fuori dalla finestra della camera.
- Philippe (6/5): - Situation idéale, la chambre est confortable et bien insonorisée. Il avait été convenu que l'exploitant vienne nous chercher à l'aéroport, mais nous avons appris par hasard et la veille de notre départ que ce ne serait pas possible. Par ailleurs, concernant les petits déjeuners qui sont pris à l'extérieur, ils sont succincts et surtout il serait souhaitable d'expliquer précisément où ils se prennent. En fait, il ne s'agit pas d'un hôtel et nous n'avons aucun contact physique avec nos hôtes.
- Matteo (5/5): Più che arredarlo bene, qui bisognava impegnarsi per riuscire ad arredarlo così male. - Nulla. Arredamento brutto.
- martin (10/5): -
- Nicola (7/5): -
- Jap (7/5): Great location with great function for sleeping - The location is really great, really close the the vatican and aswell close the a metro point. Room was functional but nothing more. The transfer back to the airport was canceld so that whasnt great, Uber was great aswell and cheaper. Infront of our windows there where some plastic for the scafffolding whish sucked. But nothing bad bad
- Natalie (10/5): -
- Jagmail (9/5): Pleasant - Location The building had scaffolding around so we couldn’t open the windows to let light in
- Jan (5/5): Location passt, der Rest wegen Buastelle leider nicht. Das Personal ist sehr freundlich. - Location, location, location! Das Haus war eingerüstet, die Fenster mit Folie verklebt. Das muss vorher gesagt werden.
- Jana (10/5): - Bohuzel na dome bylo leseni a okna byla za igelitem, takze byla v pokoji velka tma i pres den.
- Eddie (1/5): - ATTENTION L établissement dispose de plusieurs logement à des adresses différentes de celles de la réservation. Si vous réservez à plusieurs familles vous risquez de ne pas séjourné au même endroit .
Nous n avons pas pu séjourné dans l'établissement car la chambre n était pas prête. Le très mauvais acceuil par WhatsApp du logement et le manque de communication.
Chambre pas prête.. ménage pas fait.
Logeur de très mauvaise foie.
Ménage pas fait
Bon courage !
Regardez bien les photos l état de la chambre à notre arrivée.
- Viviana (10/5): Perfetta. Hosts gentilissimi e disponibili -
- Kurt (10/5): Great place to stay - good location. -
- Daniel (9/5): - It was great, nice and clean. Great location, super near to the vatican I didnt like how to have mirky door for the toilet and shower as you can see through it.
- Chiara (10/5): -
- Carlos (5/5): Sacrificar comodidad por ubicación - La ubicación muy buena El baño muy incómodo y ruidoso el cuarto también chico.El edificio muy limpio y de fácil acceso.Me retiré un día antes preferí perder un día pago y ganar en comodidad
- Niek (6/5): -
- Gianni (5/5): Très bon emplacement , logement clairement pas à la hauteur - L’emplacement Nous nous attendions à une chambre d’hôtel, c’est en réalité un Airbnb ( ce n’est indiqué nulle part sur booking !).
Nous arrivons dans un logement sale, le ménage n’a pas été fait et le second lit n’est pas fait.
Lorsque que nous contactons la « réception » qui est en réalité la prioritaire du logement, les draps qui nous sont amenés ne sont eux aussi pas propres.
Nous ne pouvons ouvrir aucun volet, donc 4 jours sans voir la lumière du jour.
Mise à part l’emplacement qui est vraiment top, Je ne recommande pas du tout
- Daniele (10/5): - solo è stato un piacevole soggiorno nel centro di Roma ci tornerò sicuramente
- Bisi (1/5): Regret booking this property. Almost destroyed the rest of our Italy vacation as it was our last stay. - Close accessibility to the Vatican and St Peter’s Basilica.
Area is safe. Not sure how to classify this property, hybrid between hotel and Airbnb style of stay. May be good for a solo backpacking traveller or very young couple or friends on a low budget travel experience but not for me. Was presented like and hotel by either the property owner or booking.com ( or by both because neither owned up to the “unclear” description and representation)
I clearly marked on my filter on booking.com and included was hotel with 24 hour front desk service. This property was number 2 on my list and presented like a hotel suite.
The room is tiny - no room to even walk clearly, the closet cannot take a full dress hanging. The bathroom and shower( pie shaped 2ft by 2 ft) are so tiny such that your body continues to touch the glass when you shower. The bathroom sink is so narrow that if not careful you will spit on the floor…forget it, no space for your toilet bag or any lotions or make up, just enough space in the bathroom for your toothbrush and paste. Worse part- molds in the wall( I have photos).
Poor cleaning- Beddings were not changed for 4 nights of stay.
Air conditioner did not work, so had to crack windows open to air the room which reduced noise barrier from the street as such barely slept for 4 nights as we were right by a very busy street.
Hallway, always had a stale smell.
It was our 3rd stay on our Italy trip and left a bad experience. The earlier 2 were splendid.
Overall I will not recommend and as per booking.com greatly disappointed by their system putting this property in my option and were not helpful at all despite all clear indications that the description was not accurately presented. I tell you that this is not a luxury suite at all. The photos on booking.com are far from the real thing ( I have videos and photos).
Time to start researching other hotel booking sites for my vacation trips. I already got 3 recommendations from friends and family.
- JUAN CARLOS (8/5): - ubicacion cerca del vaticano y metro cercano buena conexion de trasporte y muchos sitios de ocio compras y restaurscion la habitacion poco luminosa es una habitacion dentro de un apartamento y el baño esta construido a mayores
- Gillian (1/5): Misled and stayed in a completely different apparent block - hope booking.com will deal with this - unlikely - The photo of the accommodation was not the room I got- so very disappointed Misled completely. We were in a small cramped room which looked out on a light well. Never dealt with a person, all my communications were by WhatsApp. I can you explain your problem when there is no one to talk to. Then you have all the cameras in the common area. It becomes a bit scary . So I launched a complaint after we left
- Federico (10/5): -
- Cecelia (10/5): -
- Gioia (10/5): Una vera chicca a due passi da San Pietro! - Esperienza fantastica! Stanza bellissima, pulitissima e super accogliente. Mi sono sentita come a casa, consigliatissima!
- Halime (1/5): -
- Mariusz (4/5): -
- Peter (8/5): -
- Federico (9/5): -
- yves (3/5): -
- Mattia (10/5): - Corrisponde perfettamente alle aspettative, tutto eccellente
- Sinead (3/5): Location is all it was going for it. - Location Very nosy outside, the bathroom door and shower wall was see through, keys weren’t labelled.
- Sofia (10/5): Ottimo soggiorno - Stanza davvero bella e curata, mi ha colpito la pulizia e la disponibilità del personale, dallo staff delle pulizie al manager che ci ha seguito per tutto il soggiorno, posizione eccellente
- Martin (1/5): Would NEVER return, wrong pictures and address. Management unhelpful - The room in this airbnb type repurposed building is tiny but the address is well located Don’t rent here. Pictures are wrong. The address and rooms do NOT correspond to the ad. It has a shared area like a repurposed 3 bedroom apartment. It’s noisy.
You do not know which room or address you are gonna get and our friends who rented the same day were in a different building, with their room not ready.
- Jemma (10/5): - Very close to Vatican and the metro. It was cleaned daily. Host was very helpful and easy to communicate with. There is work being carried out on the exterior of the whole building. Scaffolding outside windows blocking view. Workers started work very early every day. Other than this the place was perfect.
- Karolina (1/5): - Absolutnie nic. Nie jest to obiekt ze zdjęć na stronie! Kpina z ludzi. Klaustrofobicznie mały, łóżko zajmowało 3/4 pokoju, obok postawione łóżko polowe, dwa składane krzesła, brak stolika. Śniadanie kolejny żart, vouchery na kawę i croissant do knajpki obok, która odmówiła nam wydania "posiłku", drugiego dnia tam nawet już nie poszliśmy, szkoda nerwów. Zdjęć nie robiłam, bo nie było czego..
- Katia (1/5): Un week di lavoro da incubo - Nulla sporca malandata cos’è e accessori arrugginite
Il servizio di ricevimento lascia molto desiderare di suites luxury neanche l’ombra
Chiamo per capire l’entrata nulla mi riattacca
20 min fuori dal cancello
Camera la mattina rifanno il letto
Non rimettono il caffè non puliscono la tazzina
Insomma un disastro non fatevi incantare dal nome Tutto bagno trasandato
- Sandro (8/5): -
- Nicoletta (7/5): - Ci è stata assegnata una struttura diversa da quella prenotata indicata nelle foto e ad un altro indirizzo la via era parallela le camere andavano bene comunque il personale pulizia perfetto, ma detto ciò non è corretto la prenotazione deve corrispondere alle foto e in ogni caso bisognerebbe avvisare il cliente Colazione al bar molto scarsa anche se bar comodo e personale molto gentile e disponibile
- Salvatore Antonello (10/5): -
- Pablo (4/5): Mala experiencia - Solo la ubicación. Primero la cama muy incómoda el colchón ya estaba hundido y fue imposible descansar, nos dejaron menos ticket para desayuno el cual bien pobre! Algunas luces y enchufes no funcionaron!Mucha ruido en la noche! En lo personal no lo recomiendo!
- Mira (10/5): -
- Aleksandra (8/5): -
- francesca maria (6/5): - Letto comodo e posizione Le stanze non hanno la necessaria insonorizzazione il water rumorosissimo ti sveglia se qualcuno delle altre stanze lo usa
- Magdalena (8/5): Todo muy acorde calidad precio. - La ubicación perfecta, bastante bien insonorización y la limpieza todo genial. El desayuno un poco pobre
- Mary (10/5): - Great location and very clean Nothing all good
- Andrew (6/5): Great location & friendly staff, but could have been cleaner. If I had paid full price for the room, I would have b - Great location - easy access to public transport and right next to Vatican City. Staff were friendly and helpful. The property was clean (I cannot say that it was dirty), but it had not been thoroughly cleaned before our arrival. Under the beds were very dusty and there was a sock under one. Inside the wardrobes were also dusty. There were two fridges - one had mould spots on the door; the other had an open bottle of water and an unfinished Macdonalds’/Burger King drink in it. This, along with a plastic wrapper on the floor, showed that it had not been properly cleaned after previous guests.
Bathroom and bedding were clean, however.
- ROBSON (10/5): - A localização é excelente. Equipe atenciosa. Recomendo. Apenas para o café da manhã precisa ir para um restaurante em frente e as opções são limitadas..
- Nelya (9/5): -
- Natasa (10/5): Welcoming in every way - The room was cleaned every day.
Arianna asked us every day how she could help and whether everything was alright.
Exceptional kindness.
Thank you once again — we will definitely be your guests again.
- emmfeles (10/5): Unmatchable getaway next to the Vatican City - From reservation to check-in and assistance with local tour offerings we felt not only taken care as customers but pampered like family does.
The place was squeaky clean and very comfy and the location cannot be matched at the price we had it! There's a bit of lack of transparency on the kind of room we see vs the one we had but is not a big deal.
- NurAnd (10/5): -
- Daniele (10/5): -
- Agnieszka (9/5): -
- Dominador (8/5): Comfortable apartment centrally located and good value for money. - Wonderful concierge service. Arianna was always prompt, accommodating, and helpful. And she gave us an excellent restaurant recommendation! Also, the location was so close to the Vatican that we could see the city walls from our hotel room. The breakfast was minimal, only coffee and a pastry. Also, the shower had no shelves. We had to put all the soap and shampoo on the floor.
- David (8/5): -
- Peter (10/5): -
- Anthea (7/5): Location was great as it was close to everything, the staff were amazing! - Location & space Shower was broken & only 1 tea/coffee given
- Hennie (10/5): Fantastische uitvalsbasis voor bezoek aan Vaticaanstad - Perfecte uitvalsbasis als je in Rome een bezoek wilt brengen aan de St. Pieter, Vaticani Musea. Op loopafstand! Beklim bij mooi weer de koepel van de St. Pieter en je wordt getrakteerd op een prachtig uitzicht. In de wijk (Prati) zijn veel eettentjes waardoor het geen probleem is dat deze accommodatie geen ontbijt serveert. Fantastische douche met diverse standen.
- Giulia (10/5): Tutto perfetto!!! - Ogni volta che torno a Roma per lavoro soggiorno in questa struttura, ormai da anni il mio punto di appoggio a Roma! Tutto perfetto!
- Guido (10/5): -
- Christian (5/5): Airbnb Option for short stays near El Vaticano. - Location is good if you wan’t to be near El Vaticano.It has several good restaurants to choose and a great Café right out side. Reserved thinking was a Hotel, but found out was Airbnb. Should advise that. Considering price/service, so low flexibility for check in/out time, or provide service to leave bags and pick later. Option was an expensive outside locker local. Dificult to notifiy 2 days prior arrival, getting late and received instructions on how to traspass 4 different doors to finally get to an apartment with 4 rooms. Depended on WA repply time on a cold rainy night not good. Sourrounding is noosy , has a parking place just across the small “Suite” room window. Building was on repairs so was uncomfortable in/out. Had no hot water during cold rainy days in Rome.
- Federico (10/5): -
- paola (10/5): Bella locatoin in pieno centro - Posizione strepitosa e ambiente confortevole. Comoda la colazione al bar vicino. Nulla in particolare
- Daniella (8/5): Appartement neuf et très propre bien sécurisé . À deux pas de la place Saint-Pierre. - Très grande proximité avec la place Saint-Pierre. très propre. Facilité d’accès. L’accueil Le petit déjeuner. La douche.
- Giulia (10/5): - Ogni volta che vengo a Roma per lavoro soggiorno in questa struttura al centro di Roma. La raccomando a tutti!!!
- Nohad Elias (8/5): -
- Virginia (10/5): -
- Alwine (6/5): Prima verblijf maar niet top - De locatie was erg goed, naast het Vaticaan. De wc doortrekker was super luid, deze hoorde je ook bij de buren. Daarnaast was er op de laatste avond en ochtend geen warm water voor douchen.
- Timm (3/5): Ich würde für das Geld beim nächsten Mal in Rom ein anderes Hotel nehmen. - Die Lage Klein, kein sichtbarer Service, die Bilder haben nicht der Realität entsprochen. Schimmel im Bad, viel defekt und kaputt im Zimmer.
- Marco (10/5): -
- mabel (7/5): Strategically, they should take advantage of that opportunity. - We appreciated the proximity to the main cities we planned to visit. It's a very strategic location from the point of view of acquiring new customers. Suggestion: Show yourselves to the customers; it builds trust. Never let guests have to go out and buy things that should be provided in the rooms (toilet paper, water, sugar, even Wi-Fi, because that's included in the reservation cost). This also includes the maintenance of the "suite." We found a room with torn pillows and a trash can in the bathroom that rattled loudly. The shower was like a test tube, and we were the specimens. I think we laughed about everything because we came to enjoy Italy and only used the "suite" to sleep. But remember something important: customers deserve consideration because we travel from very far away to receive hospitality, cleanliness, comfort, and service that has been paid for in advance. If you ever travel to Miami, I assure you that myself would take you to the airport without charging you a single cent. In this part of the world, that's called customer service.
Thank you. Y.L
- Maria (10/5): Все супер , обязательно хотели бы остановится и в следующий раз. - Идеальное расположение . Пять минут до Ватикана . Хозяева квартиры были очень отзывчивые. В квартире чисто. Немного шумно из-за автомобильного транспорта, но это прикрывает то что до всех самых знаменитых достопримечательностей мы могли добраться за считанные минуты .
- Colin (7/5): Great - 5-10 min walk max to Vatican A bit noisy but it is downtown so hard to avoid
- Jorge (3/5): Pesimo - Tuve un problema muy serio. Solicité el chek in después de las 23.50 hr. Mi vuelo se retrasó y llegué a las 00/40. Envié msj y me dieron unas indicaciones, que me iban abrir la puerta y nunca lo hicieron envié varios msj y llame por teléfono y nunca me contestaron. Les envié un msj a ud. De que consiguieran una habitación y no tuve respuesta. Anduve caminando en la madrugada en una ciudad desconocida y con hoteles saturados. Hasta las 03.15 conseguí una habitación por $150 euros. Pensé que era un hotel, pero era solo un pequeño departamento en un edificio en remodelación. Regrese al día siguiente porque ya lo tenía pagado. No por gusto. Nada, nunca se presentó la persona que se puso en contacto conmigo. Solo me envió un msj preguntando si iba a ocupar la habitación o no. Me dijo que nunca le llegaron mis msjs 😡😡😡😡
- Rita (10/5): -
- Giulia (10/5): Tutto perfetto - Tutto perfetto Nulla
- Edoardo Carlo (10/5): Soggiorno a Roma a due passi dal Vaticano - Posizione ottima, camera molto silenziosa e letto davvero comodo!
- BieChoi (10/5): - The room and the staff was always reachable on whatsapp
- Roberto (10/5): - La ubicación. El ultimo día, decidimos dejar las maleta en la habitación, previo pago de 18 euros, ya que nuestro avión salía a las 19.00.
La sorpresa fue que habíamos quedado en ir a por ellas a las 16.00, y nadie se presento a abrirnos, ni contestaron llamadas ni wasap..., hasta las 18.50..., encima se escudan ( ARIANE), en que no llame por teléfono, dato, que la he demostrado que no es cierto.
CONCLUSION: Nos tuvimos que buscar la vida, para conseguir las maletas y llegar sin tiempo y contratando un taxi ( 55 euros), cuando ya teníamos os ticket del autobús,
Trato decepcionante de esta señorita y lo mas indignante, es querer echar balones fuera, cuando la unica responsable de esta situación fue suya.
Un saludo.
- Gioia (10/5): Sono sicura che torneremo! - La stanza è stata semplicemente perfetta sotto ogni punto di vista. Posizione super centrale, comodissima: a due passi dalla metro, ideale per muoversi facilmente e visitare tutta la città senza stress.
La camera era pulitissima, curata nei minimi dettagli e davvero accogliente. Un grande punto di forza è sicuramente il personale, estremamente disponibile e cordiale: ci hanno accolto con grande gentilezza e ci hanno dato ottimi consigli sia sui ristoranti della zona (tutti buonissimi!) sia su piccole chicche e luoghi meno turistici da visitare, che hanno reso il soggiorno ancora più speciale.
Un’esperienza davvero eccellente, mi sono sentita come a casa. Tornerò sicuramente e lo consiglio senza alcun dubbio! È stato tutto perfetto
- Jean-François (8/5): Tres bon séjour dans une ville magnifique. Très bon hébergement. - L’emplacement bien situé près de la place Saint-Pierre. Le bâtiment assez joli et la disponibilité des hôtes (à distance) très pro. Pas souvent d’eau chaude :-(
- pasquale campagna (10/5): -
- Silvia (10/5): Da ripetere - La vicinanza ai luoghi di mio interesse, come descritto nella pagina della struttura. Pulizia di tutti gli spazi. Gentilezza e disponibilità. Chiarezza dei dettagli. Niente della struttura, forse un po’ limitata la colazione, ma molto simpatico il gestore del bar.
- Max (10/5): -
- Ivana (7/5): -
- Tomás (10/5): -
- Iman (10/5): - Esperienza davvero eccellente, voto 10 e lode!
Lo staff è stato super gentile, disponibile e accogliente fin dal primo momento. Nonostante il check-in fosse previsto alle 14, avevo avvisato che sarei arrivata verso le 10:30/11 e ho trovato la camera già pronta, pulitissima e perfettamente sistemata: una cosa davvero molto apprezzata.
La pulizia è impeccabile, il servizio stupendo e sempre attento alle mie richieste ed esigenze. La stanza è molto bella e spaziosa, esattamente come descritta: quello che viene promesso rispecchia totalmente la realtà.
Anche la zona è molto bella e comoda, il che rende il soggiorno ancora più piacevole. Mi sono sentita davvero coccolata per tutta la permanenza.
Hotel super consigliatissimo, ci tornerò sicuramente!
- Cristina (9/5): - La vicinanza al Vaticano
- De Sibi (10/5): Solo una parola: CERTEZZA! -
- laura (1/5): Non consigliato - Stanza sporca, impolverata e con muffa, parti ammalorate, non in linea con le foto presenti on line.
Contattato l'host sia tramite booking che personalmente tramite whatsapp, per ricevere rimborso parziale di quanto speso, non accordato dall'host, e modi sgarbati perchè era stata fatta la recensione.
- Marco (10/5): Tutto perfetto! - Tutto perfetto!
- irene (1/5): Bathroom very small and discomfort. The bed was terrible the room was very noisy. -
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