Eminence Hotel
Location: KN 2 Street, Avenue 86, Kigali, 0520, Kigali, RW
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relaxation at Your Fingertips
Indulge in onsite massages and embrace stunning views from the terrace. Complimentary Wi-Fi, a common area television, and tour/ticket assistance enhance your stay. Hop on the free area shuttle to explore nearby attractions.
Culinary Delights and Drinks
Savor lunch or dinner at the hotel's restaurant, enjoy room service, or unwind with a drink at the bar/lounge. Start your day with a complimentary continental breakfast served daily.
Comfortable Accommodations and Convenient Amenities
Stay in one of the 27 guestrooms with flat-screen TVs, private balconies, and free Wi-Fi. Benefit from dry cleaning services, a 24-hour front desk, luggage storage, and a complimentary roundtrip airport shuttle.
Experience convenience and comfort at Eminence Hotel in Kigali – book now for a memorable stay!
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 12:00 AM - anytime
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Meeting rooms
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Continental breakfast
- Designated smoking area
- Free airport transportation
- Television in common areas
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Free area shuttle
- Free self parking
- Free valet parking
- Free continental breakfast
- Reception hall
Rooms Available
-
Single Room
1 Twin Bed
129-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Mini-fridge and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
-
Double Room
1 Double Bed
129-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
-
Twin Room
2 Twin Beds
129-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
-
Basic Double Room Single Use
1 Twin Bed
54-sq-foot room with a balcony/patio
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
-
Studio
1 Double Bed
151-sq-foot room with a balcony/patio
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Kitchenette with refrigerator
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, free toiletries, and a shower
Practical - Free newspaper and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Kitchenette
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Balcony or patio
Guest Reviews
- Verified traveler (4/5): Central but very basic (not comfortable) - This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and no closing windows, so mosquitos will come into the room. Only one channel on TV! If you are just looking for simple room for one night this hotel could be ok, otherwise you'll miss many things here on longer stays!
- Paola (4/5): Very disappointing - The only good thing about this hotel is the central position near the City center and the City Tower. Otherwise I was very disappointed with almost everything: no hot water in my room, lots of noise due to present construction works and to other careless hotel guests (on top several people tried to come into my room early morning!). For the breakfast (2 eggs, 1 banana and a cup of milk) I had to wait over half an hour every morning!! And on the TV you can see only one channel (which can be changed only from the reception and is the same one for all the people in the hotel). Not all rooms are the same (some have a nice view, some have no hot water, some have no phone, some have no internet connection - no internet connection on the second and third floor). At least the guy at the reception was very nice and tried to help. Concerning my stay, as I checked in in the evening, I was given one of the worst rooms although I booked online well in advance. I asked to change the room but I was always told it was not possible, maybe "tomorrow" (so even if you book your room a couple of months ahead of time do not expect to get a good room!). On my last day I finally could change the room and could take a hot shower, what a feeling!! So if you choose this hotel I suggest arriving early in Kigali and choosing your room, otherwise you'll get the leftover! I guess you can get better hotels in Kigali for this rate (e.g. Hotel Okapi or Hotel Impala)
- Peace Corps (6/5): Run-Down Hotel - Lack of clean towels
Cold water with low water pressure
Terrible breakfast
Spooty WiFi services
Definitely will never be returning to this hotel
Visa card machine was down, and overly priced taxi driver.
Photos