Bays Luxury Lodge
Location: Opposite the Junction Mall, Nungua, Accra, Accra, GH
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Onsite Massages and Outdoor Pool
Indulge in pampering massages and take a refreshing dip in the outdoor pool for ultimate relaxation.
Complimentary Wi-Fi and Concierge Services
Benefit from complimentary wireless internet access and personalized concierge services for a seamless stay.
Dining Options and Room Service
Savor delicious meals at the restaurant or enjoy the convenience of room service, offering delectable dishes to your doorstep.
Book a stay at Bays Luxury Lodge in Accra to experience these exceptional amenities and more, just moments away from The Junction Mall.
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 01:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Supervised childcare/activities
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Area shuttle (surcharge)
- Playground on site
- Free self parking
- Airport transportation - pickup (surcharge)
- Mosquito nets
- Reception hall
- Pool toys
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Presidential Room, Pool View
1 King Bed
Overlooking the pool
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Separate living room
- Shared/communal kitchen access
- Bedsheets provided
- Soap
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premier Double Room, 1 King Bed, Private Bathroom, Pool View
1 King Bed
Overlooking the pool
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Separate living room
- Shared/communal kitchen access
- Bedsheets provided
- Soap
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Economy Double Room
1 Double Bed
Individually decorated room
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Separate living room
- No rollaway/extra beds
- Shared/communal kitchen access
- Bedsheets provided
- Soap
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room, 1 Queen Bed, Courtyard Area
1 Queen Bed
Overlooking the courtyard
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, minibar (fees may apply), coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Premium bedding
- Separate sitting area
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Rainfall showerhead
- Separate living room
- No rollaway/extra beds
- Shared/communal kitchen access
- Bedsheets provided
- Soap
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- BERNARD O (10/5): - This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.
- Aaron (4/5): - I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.
- Michelle (10/5): Great stay - Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.
- Martyn (10/5): - Very good accomodation and good staff. The cleaner was miraculous
- Alfred (10/5): - Good location
- Verified traveler (6/5): - Difficult to locate with Google maps, building needs renovation and WiFi should be provided
- Tobi (8/5): - Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.
- Daniel (2/5): Terrible, stressful check-in, disrespectful employ - It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.
- Charles (10/5): Good find for city stays - Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!
- Verified traveler (10/5): - The staff were very professional, courteous and understanding to my needs
- Abby (8/5): - I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.
- Eddie (4/5): - This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.
- Verified traveler (8/5): - Very close to junction mall which has places to eat
- Verified traveler (2/5): This hotel is an absolute scam! Beware! - Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.
- Verified traveler (4/5): - I booked Bays in December for a stay in February, I cannot believe when we arrived they had no record of my booking. Apparently the guy who usually brings all online bookings to the hotel didn’t bring any info about our stay, so there was a lot of chaos for about 1hr and a half because I got extremely angry. They wanted to book us a room elsewhere I said NO, the lady then said they’re fully booked. Then after all the confusion under the sun, magically there was a room available. This annoyed me so so much because I showed our invoice and confirmation so upon seeing that, they should’ve accomadated us promptly. I called ebookers to complain who couldn’t even get hold of the manager. Absolute mess. I came from London and was staying in East Legon but needed to use Bays Lodge as a base as I had things to do in the area. I will come again if need be, but hopefully next time they’re come correct as I’m sure they definitely remember my face. Tip: CALL AHEAD double check they have sorted your room booking before you arrive there.
- Verified traveler (10/5): - Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.
- Jeffery L Myers (8/5): Stay at Bays - Just had to move two times to different rooms because of the rooms.
- Sagoe (10/5): Amazing - Awesome environment,nice location, staff is the best, neat and cozy rooms, amazing pool, best hideout place too u can think of... I love the place and it’s cost effective too .. Bravo and expect me there again 🙏
- James (10/5): Excellent - The hotel was well kept. The staffs were very pleasant at all times. Will certainly stay there again.
- Jeffery L Myers (4/5): Upset at Bays - Booked two king size beds and paid for them but when arrived they said they don’t have them. Would not refund or work with me.
- Kwame (10/5): - Amazing
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